Last edit by: WineCountryUA
Posted 14 March 2015
NOTE: The overwhelming consensus is that preflight PQD/PQM/RDM information on an itinerary is frequently wrong for inexplicable reasons, but it being wrong on the itinerary has no bearing on whether correct PQD/PQM/RDM will post to your MP account after flying a segment. So don't worry if things look wrong pre-flight; it is only necessary to contact MP if post-flight posting is incorrect.
Archive thread: Incorrect/Ineligible projected earning information showing on my itinerary {Archive}
Hi everyone,
Thank you all for your comments regarding our display of MileagePlus earning information.
We are aware that there are some rare instances, where international surcharge is being excluding from the display of award miles and PQD when viewing your upcoming reservation on United.com. We expect to have the earnings display corrected shortly. Please rest assured that the final earnings reflected in your Account summary once you have flown will include the surcharge.
-UA Insider
Thank you all for your comments regarding our display of MileagePlus earning information.
We are aware that there are some rare instances, where international surcharge is being excluding from the display of award miles and PQD when viewing your upcoming reservation on United.com. We expect to have the earnings display corrected shortly. Please rest assured that the final earnings reflected in your Account summary once you have flown will include the surcharge.
-UA Insider
Archive thread: Incorrect/Ineligible projected earning information showing on my itinerary {Archive}
Incorrect/Ineligible projected earning information showing on my itinerary {Archive}
#736
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,092
I just booked a bulk business class ticket to Europe and when I look on united it is showing me the following for the flight: (for context I am a 1k)
FRA-SFO
FRA-SFO
BIS: 5,699
PQM: 11,398
RDM: 28,496
Is this correct? When I look on https://www.united.com/ual/en/us/fly...r/bonuses.html it says 1k gets a 100% bonus, but I thought that was of the "base miles" i.e. physical distance. So my expectation was the P class ticket would get Base 100% + Fare class bonus of 50% + 1k bonus 100% for a total of 250% of base miles, but this is showing 500% flown miles. Is this just .bomb acting up?PQM: 11,398
RDM: 28,496
#738
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,092
#739
Join Date: Mar 2015
Location: NYC (Primarily EWR)
Programs: UA 1K / *G, Marriott Bonvoy Gold; Avis PC
Posts: 9,011
First time I have seen such a wide discrepancy between the receipt and what .bomb is showing...purchased W fares for a TATL trip to Spain. The website shows $500 per segment (so $1,000 total PQD), but the email receipt showed only $340 per segment. The email receipt also shows airfare as being $1,000 total, so is it 'fare' (pun intended) to assume that the summary table was incorrectly allocating some of the ticket cost to taxes, etc.?
#740
Join Date: Nov 2013
Programs: 1k
Posts: 79
Hi, I waded through some of the pages so apologies if this has been addressed already. I booked a ticket EWR-CMH for December; last flight of the year. I have plenty of miles so those aren't an issue, but I picked this particular ticket for the PQDs to bump me to Platinum as my 1k days are ending next year. (the only reason I would ever pay ~1,000 for an EWR/CMH ticket!)
I'm currently at $8,043 PQDs for the year. When I booked this ticket I searched for the highest coach ticket I could find (RJ 145 so FC not an option) and confirmed the PQDs prior to purchasing. My receipt looks like this:
Total price: $1,082.40
Airfare: $980.46
US Transport Tax: $73.54
US Flight Seg Tax: $8.20
Sept 11 Security Fee: 11.20
US Passenger Facility Charge: 9.00
The airfare you paid on this itinerary totals: 980.46
The taxes, fees, and surcharges paid total: 101.94
My receipt (both emailed and checking online) shows a total of $982 PQDs earned.
The reservation on .bomb shows $982 PQDs when I go to earnings.
The screenshots I took of the flight before purchasing shows $982 PQDs.
All fine, right? Except when I look at the PQDs on the app it only shows $907 PQD, and when I go to my status and check "future flights" it only shows the $907 total.
I don't have an option to fly any more flights this year besides that one; hence the hail mary for PQDs. Does it make sense to ask United about this now? Will it just confuse the agents? I know PQDs can be buggy but which one is right? And if the 907 actually posts, would United just say "tough luck" even with my receipt and screenshots? Any advice or experiences would be appreciated.
I'm currently at $8,043 PQDs for the year. When I booked this ticket I searched for the highest coach ticket I could find (RJ 145 so FC not an option) and confirmed the PQDs prior to purchasing. My receipt looks like this:
Total price: $1,082.40
Airfare: $980.46
US Transport Tax: $73.54
US Flight Seg Tax: $8.20
Sept 11 Security Fee: 11.20
US Passenger Facility Charge: 9.00
The airfare you paid on this itinerary totals: 980.46
The taxes, fees, and surcharges paid total: 101.94
My receipt (both emailed and checking online) shows a total of $982 PQDs earned.
The reservation on .bomb shows $982 PQDs when I go to earnings.
The screenshots I took of the flight before purchasing shows $982 PQDs.
All fine, right? Except when I look at the PQDs on the app it only shows $907 PQD, and when I go to my status and check "future flights" it only shows the $907 total.
I don't have an option to fly any more flights this year besides that one; hence the hail mary for PQDs. Does it make sense to ask United about this now? Will it just confuse the agents? I know PQDs can be buggy but which one is right? And if the 907 actually posts, would United just say "tough luck" even with my receipt and screenshots? Any advice or experiences would be appreciated.
#741
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,421
I don't have an option to fly any more flights this year besides that one; hence the hail mary for PQDs. Does it make sense to ask United about this now? Will it just confuse the agents? I know PQDs can be buggy but which one is right? And if the 907 actually posts, would United just say "tough luck" even with my receipt and screenshots? Any advice or experiences would be appreciated.
#742
Join Date: Oct 2013
Location: DEN
Programs: UA 1K 0.7MM (trying to get to 1MM!)
Posts: 1,272
Upcoming 016 reservation, shows "-- miles earned this trip -- PQM | -- PQS | -- PQD"
I just recently booked a trip on the UA website (016 stock) and when I view it in my upcoming trips, it shows the following:
And, if I view the info on mystatus.united.com, it's not showing any info for it in the "Future flights" tab. However, if I view the email receipt, or the receipt online, I see the following:
Do I need to worry about the RDM/PQM/PQD (I could care less about PQS) not showing up anywhere but in the receipt info? Thanks!
And, if I view the info on mystatus.united.com, it's not showing any info for it in the "Future flights" tab. However, if I view the email receipt, or the receipt online, I see the following:
Do I need to worry about the RDM/PQM/PQD (I could care less about PQS) not showing up anywhere but in the receipt info? Thanks!
#743
FlyerTalk Evangelist
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 10,160
I just recently booked a trip on the UA website (016 stock) and when I view it in my upcoming trips, it shows the following:
And, if I view the info on mystatus.united.com, it's not showing any info for it in the "Future flights" tab. However, if I view the email receipt, or the receipt online, I see the following:
Do I need to worry about the RDM/PQM/PQD (I could care less about PQS) not showing up anywhere but in the receipt info? Thanks!
And, if I view the info on mystatus.united.com, it's not showing any info for it in the "Future flights" tab. However, if I view the email receipt, or the receipt online, I see the following:
Do I need to worry about the RDM/PQM/PQD (I could care less about PQS) not showing up anywhere but in the receipt info? Thanks!
If there is any issue with it posting automatically (which there probably wont be), it is a simple request to have them take care of it manually.
#744
Join Date: Feb 2005
Location: Portland OR & Bangkok
Programs: United GS, Marriott Ambassador
Posts: 662
Just took a flight on TG, but on United issued ticket (016-xxxxxxxxxx)
Earned the correct RDM and PQD (32,230 & $2,930 respectively)
However, PQM is only 1x the BIS (5,462) instead of 2x = 10,924 (Fare Class "C")
I know for TG flights, earning PQM of 1x BIS is normal, but this is a 016 ticket. Shouldn't the PQM earn be 2X BIS?
Should I call MileagePlus and dispute? Or just let it go? When I bought the ticket, it did show PQM = 5,462, PQD = $2,930, RDM = 32,230
I thought it was an error that would correct itself once flown and credits posted. But it didn't.
I posted it here (instead of creating a new thread) because this thread seems closest to my predicament.
Earned the correct RDM and PQD (32,230 & $2,930 respectively)
However, PQM is only 1x the BIS (5,462) instead of 2x = 10,924 (Fare Class "C")
I know for TG flights, earning PQM of 1x BIS is normal, but this is a 016 ticket. Shouldn't the PQM earn be 2X BIS?
Should I call MileagePlus and dispute? Or just let it go? When I bought the ticket, it did show PQM = 5,462, PQD = $2,930, RDM = 32,230
I thought it was an error that would correct itself once flown and credits posted. But it didn't.
I posted it here (instead of creating a new thread) because this thread seems closest to my predicament.
#746
Join Date: Oct 2013
Location: DEN
Programs: UA 1K 0.7MM (trying to get to 1MM!)
Posts: 1,272
Just took a flight on TG, but on United issued ticket (016-xxxxxxxxxx)
Earned the correct RDM and PQD (32,230 & $2,930 respectively)
However, PQM is only 1x the BIS (5,462) instead of 2x = 10,924 (Fare Class "C")
I know for TG flights, earning PQM of 1x BIS is normal, but this is a 016 ticket. Shouldn't the PQM earn be 2X BIS?
Should I call MileagePlus and dispute? Or just let it go? When I bought the ticket, it did show PQM = 5,462, PQD = $2,930, RDM = 32,230
I thought it was an error that would correct itself once flown and credits posted. But it didn't.
I posted it here (instead of creating a new thread) because this thread seems closest to my predicament.
Earned the correct RDM and PQD (32,230 & $2,930 respectively)
However, PQM is only 1x the BIS (5,462) instead of 2x = 10,924 (Fare Class "C")
I know for TG flights, earning PQM of 1x BIS is normal, but this is a 016 ticket. Shouldn't the PQM earn be 2X BIS?
Should I call MileagePlus and dispute? Or just let it go? When I bought the ticket, it did show PQM = 5,462, PQD = $2,930, RDM = 32,230
I thought it was an error that would correct itself once flown and credits posted. But it didn't.
I posted it here (instead of creating a new thread) because this thread seems closest to my predicament.
#747
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,471
Just took a flight on TG, but on United issued ticket (016-xxxxxxxxxx)
Earned the correct RDM and PQD (32,230 & $2,930 respectively)
However, PQM is only 1x the BIS (5,462) instead of 2x = 10,924 (Fare Class "C")
I know for TG flights, earning PQM of 1x BIS is normal, but this is a 016 ticket. Shouldn't the PQM earn be 2X BIS?
Should I call MileagePlus and dispute? Or just let it go? When I bought the ticket, it did show PQM = 5,462, PQD = $2,930, RDM = 32,230
I thought it was an error that would correct itself once flown and credits posted. But it didn't.
I posted it here (instead of creating a new thread) because this thread seems closest to my predicament.
Earned the correct RDM and PQD (32,230 & $2,930 respectively)
However, PQM is only 1x the BIS (5,462) instead of 2x = 10,924 (Fare Class "C")
I know for TG flights, earning PQM of 1x BIS is normal, but this is a 016 ticket. Shouldn't the PQM earn be 2X BIS?
Should I call MileagePlus and dispute? Or just let it go? When I bought the ticket, it did show PQM = 5,462, PQD = $2,930, RDM = 32,230
I thought it was an error that would correct itself once flown and credits posted. But it didn't.
I posted it here (instead of creating a new thread) because this thread seems closest to my predicament.
#748
Join Date: Oct 2013
Location: DEN
Programs: UA 1K 0.7MM (trying to get to 1MM!)
Posts: 1,272
#749
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,471
Now that I look at it, I see that it says PQD is 3917, but here's what I see as far as the receipt. Why the discrepancy between the two? Which one is correct? Should I expect 4275 PQD or 3917 PQD? This is an international ticket booked on 016 ticket stock, 2 segments in Z on UA and 3 segments in P on AC, if that matters. I'm really close to the 1K PQD requirement this year, so every few hundred dollars helps! ^
#750
Join Date: Oct 2015
Location: SAN
Programs: 1K (since 2008), *G (since 1990), 1MM
Posts: 3,220
Just booked a ticket with similar discrepancy.
Airfare of 1,340 but PQD will only be 1,022m. All United metal.
I think this is the new way United will ensure only people with really significant PQD will get 1K.
I will not be chasing 1K in 2019 (for 2020) but a PQD difference of 318 on on 9 or 10 trips could be the difference between meeting PQD of $15k and not meeting it.
But difficult to argue with United when they show the PQD is only 1,022 on the original reciept.
Cancelled this trip (was within the 24 hours as did within it 10 minutes).
Airfare of 1,340 but PQD will only be 1,022m. All United metal.
I think this is the new way United will ensure only people with really significant PQD will get 1K.
I will not be chasing 1K in 2019 (for 2020) but a PQD difference of 318 on on 9 or 10 trips could be the difference between meeting PQD of $15k and not meeting it.
But difficult to argue with United when they show the PQD is only 1,022 on the original reciept.
Cancelled this trip (was within the 24 hours as did within it 10 minutes).