Apr 18, 2020, 1:31 pm
Last edit by: WineCountryUA
This is an archive thread, the active thread is https://www.flyertalk.com/forum/unit...ll-cabins.html
Updated posting July 2020 - Ice, tea and coffee returns and some small food enhancements.
orignal posting
crew meals, covered by contract, appear minimally changed
Updated posting July 2020 - Ice, tea and coffee returns and some small food enhancements.
Safety updates to inflight dining
Your safety and the safety of our employees is our highest priority. To try and further limit potential exposure to coronavirus (COVID-19) on board, we’re temporarily adjusting our inflight service as of March 29 and will be moving to primarily pre-packaged foods and sealed beverages. Preorder meals and food for purchase will not be available. We’re also unable to offer special meals except for Kosher meals on flights to and from Tel Aviv.
Beverage changes for all flights
We will be offering sealed beverages on all flights. If you’re on a flight under 1 hour, you’ll receive beverages on request. We’ll also offer coffee and tea on domestic flights departing before 9:45 a.m. and on all international and premium transcontinental flights. Non-alcoholic beverages are complimentary, and alcoholic beverages are complimentary in premium cabins. Wine and beer are also complimentary in United Economy® on long-haul international flights.
Food changes for domestic flights
We won't have snacks available in United Economy for flights under 2 hours and 20 minutes or in United First® for flights under 1 hour. As always, you're welcome to bring snacks on board. For flights between 1 hour and 2 hours and 20 minutes in United First, you'll receive an "all-in-one" snack bag with a wrapped sanitizer wipe, 8.5-ounce bottled water and two snacks.
For flights 2 hours and 20 minutes or longer, you'll receive an "all-in-one" snack bag with a wrapped sanitizer wipe, 8.5-ounce bottled water and two snacks in United Economy. In the premium cabin, you'll be offered a snack box.
Food changes for premium transcontinental flights
If you're flying in United Economy or Economy Plus®, you'll receive an "all-in-one" snack bag with a wrapped sanitizer wipe, 8.5-ounce bottled water and two snacks. Customers in the premium cabin will receive their meal with their entrée choice covered and will be offered a packaged snack for pre-arrival.
Food changes for international flights
In United Economy®, you’ll receive an entrée, a snack and packaged dessert, as well as pre-packed mid-flight and pre-arrival items on select flights. Everything is served packaged or covered for you to unwrap.
In United Premium Plus® and United Polaris® business class, your entrée, dessert and bread will be served together. Everything is served packaged or covered for you to unwrap. You’ll receive a pre-packaged snack for midflight and a fresh packaged meal for pre-arrival on select flights.
Your safety and the safety of our employees is our highest priority. To try and further limit potential exposure to coronavirus (COVID-19) on board, we’re temporarily adjusting our inflight service as of March 29 and will be moving to primarily pre-packaged foods and sealed beverages. Preorder meals and food for purchase will not be available. We’re also unable to offer special meals except for Kosher meals on flights to and from Tel Aviv.
Beverage changes for all flights
We will be offering sealed beverages on all flights. If you’re on a flight under 1 hour, you’ll receive beverages on request. We’ll also offer coffee and tea on domestic flights departing before 9:45 a.m. and on all international and premium transcontinental flights. Non-alcoholic beverages are complimentary, and alcoholic beverages are complimentary in premium cabins. Wine and beer are also complimentary in United Economy® on long-haul international flights.
Food changes for domestic flights
We won't have snacks available in United Economy for flights under 2 hours and 20 minutes or in United First® for flights under 1 hour. As always, you're welcome to bring snacks on board. For flights between 1 hour and 2 hours and 20 minutes in United First, you'll receive an "all-in-one" snack bag with a wrapped sanitizer wipe, 8.5-ounce bottled water and two snacks.
For flights 2 hours and 20 minutes or longer, you'll receive an "all-in-one" snack bag with a wrapped sanitizer wipe, 8.5-ounce bottled water and two snacks in United Economy. In the premium cabin, you'll be offered a snack box.
Food changes for premium transcontinental flights
If you're flying in United Economy or Economy Plus®, you'll receive an "all-in-one" snack bag with a wrapped sanitizer wipe, 8.5-ounce bottled water and two snacks. Customers in the premium cabin will receive their meal with their entrée choice covered and will be offered a packaged snack for pre-arrival.
Food changes for international flights
In United Economy®, you’ll receive an entrée, a snack and packaged dessert, as well as pre-packed mid-flight and pre-arrival items on select flights. Everything is served packaged or covered for you to unwrap.
In United Premium Plus® and United Polaris® business class, your entrée, dessert and bread will be served together. Everything is served packaged or covered for you to unwrap. You’ll receive a pre-packaged snack for midflight and a fresh packaged meal for pre-arrival on select flights.
Safety updates to inflight dining
Your safety and the safety of our employees is our highest priority. To try and further limit potential exposure to coronavirus (COVID-19) on board, we’re temporarily adjusting our inflight service as of March 29 and will be moving to primarily pre-packaged foods and sealed beverages. Preorder meals and food for purchase will not be available. We’re also unable to offer special meals except for Kosher meals on flights to and from Tel Aviv.
Beverage changes for all flights
We will only offer sealed beverages and we will no longer offer ice, coffee and tea service, and poured alcohol. Instead of pouring you water from a large bottle, we’ll provide sealed individual water bottles. In premium cabins, we will offer beer and individual wines. Flights under 2 hours and 20 minutes will only have beverages on request.
Food changes for domestic flights
For flights under 2 hours and 20 minutes, we will not offer a snack service in any cabin. As always, you’re welcome to bring snacks on board.
For flights over 2 hours and 20 minutes, you will receive your choice of pretzels, a stroopwafel or cookies in United Economy®. In the premium cabin, you’ll be offered a snackbox.
Food changes for premium transcontinental flights
If you’re flying in United Economy or Economy Plus®, you’ll be offered a snack choice. Customers in the premium cabin will receive their packaged meal with their entrée choice covered and will be offered a packaged snack for pre-arrival.
Food changes for international flights
In United Economy®, you’ll receive an entrée, a snack and packaged dessert, as well as pre-packed mid-flight and pre-arrival items on select flights. Everything is served packaged or covered for you to unwrap.
In United Premium Plus® and United Polaris® business class, your entrée, dessert and bread will be served together. Everything is served packaged or covered for you to unwrap. You’ll receive a pre-packaged snack for midflight and a fresh packaged meal for pre-arrival.
Your safety and the safety of our employees is our highest priority. To try and further limit potential exposure to coronavirus (COVID-19) on board, we’re temporarily adjusting our inflight service as of March 29 and will be moving to primarily pre-packaged foods and sealed beverages. Preorder meals and food for purchase will not be available. We’re also unable to offer special meals except for Kosher meals on flights to and from Tel Aviv.
Beverage changes for all flights
We will only offer sealed beverages and we will no longer offer ice, coffee and tea service, and poured alcohol. Instead of pouring you water from a large bottle, we’ll provide sealed individual water bottles. In premium cabins, we will offer beer and individual wines. Flights under 2 hours and 20 minutes will only have beverages on request.
Food changes for domestic flights
For flights under 2 hours and 20 minutes, we will not offer a snack service in any cabin. As always, you’re welcome to bring snacks on board.
For flights over 2 hours and 20 minutes, you will receive your choice of pretzels, a stroopwafel or cookies in United Economy®. In the premium cabin, you’ll be offered a snackbox.
Food changes for premium transcontinental flights
If you’re flying in United Economy or Economy Plus®, you’ll be offered a snack choice. Customers in the premium cabin will receive their packaged meal with their entrée choice covered and will be offered a packaged snack for pre-arrival.
Food changes for international flights
In United Economy®, you’ll receive an entrée, a snack and packaged dessert, as well as pre-packed mid-flight and pre-arrival items on select flights. Everything is served packaged or covered for you to unwrap.
In United Premium Plus® and United Polaris® business class, your entrée, dessert and bread will be served together. Everything is served packaged or covered for you to unwrap. You’ll receive a pre-packaged snack for midflight and a fresh packaged meal for pre-arrival.
crew meals, covered by contract, appear minimally changed
COVID Era UA inflight service changes {Archive}
Feb 9, 2021, 11:20 pm
#1276
FlyerTalk Evangelist
Join Date: Jul 2008
Location: IAH
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Posts: 12,792
It would be domestic mainline. Seems like you answered my question though. Oh well. I'm used to the Delta Sad Bag(TM) and Southwest's "here's some water" so guess UA won't be much different.
Feb 10, 2021, 11:55 am
#1278
FlyerTalk Evangelist
Join Date: Feb 2007
Location: Los Angeles / Basel
Programs: UA 1K MM, AA EXP, Hyatt Globalist
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Feb 11, 2021, 2:13 pm
#1281
Join Date: Nov 2014
Posts: 128
Fair enough, it might not be from Champagne, but it is French which I thought was a nice change from the Prosecco or Cava which is usually served on the domestic flights. Also, blanc de blanc means the wine was made from 100% Chardonnay, so it doesn't really tell you much about where it's from. Anyway, I was slightly impressed that this was available on a 7am flight out of IAH.
Feb 11, 2021, 8:18 pm
#1282
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,464
Fair enough, it might not be from Champagne, but it is French which I thought was a nice change from the Prosecco or Cava which is usually served on the domestic flights. Also, blanc de blanc means the wine was made from 100% Chardonnay, so it doesn't really tell you much about where it's from. Anyway, I was slightly impressed that this was available on a 7am flight out of IAH.
For some reason, some perverse effect of tariffs or something ?, there seem to be some wholesale discounts on miscellaneous French wines for the past several months. Quite possibly related, they are serving Charles de Fere sparkling on p.s. flights.
Feb 11, 2021, 8:23 pm
#1283
Join Date: Jun 2005
Location: Bloomfield, NJ
Programs: UA Gold, Million Miler, Marriott platinum, lifetime platinum
Posts: 974
I have only flown F since Covid started. Sunday I will most likely be in Y for a long flight EWR SFO. I have read to many mixed reports on beverage service. I realize there is no alcohol for sale, but some say no beverage carts at all, and others say there is a full selection of soft drinks etc.
I can't go 6 hours with a one time pass of a tiny bottle of water and a biscotti! Any recent reports on Y on a semi long flight?
I can't go 6 hours with a one time pass of a tiny bottle of water and a biscotti! Any recent reports on Y on a semi long flight?
Feb 11, 2021, 8:30 pm
#1284
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,464
I have only flown F since Covid started. Sunday I will most likely be in Y for a long flight EWR SFO. I have read to many mixed reports on beverage service. I realize there is no alcohol for sale, but some say no beverage carts at all, and others say there is a full selection of soft drinks etc.
I can't go 6 hours with a one time pass of a tiny bottle of water and a biscotti! Any recent reports on Y on a semi long flight?
I can't go 6 hours with a one time pass of a tiny bottle of water and a biscotti! Any recent reports on Y on a semi long flight?
Between services, if you beg they will likely give you extra pretzels. Beyond that, I think it's BYO for sustenance.
Feb 11, 2021, 9:19 pm
#1285
Join Date: Nov 2014
Posts: 128
True, but if it qualifies for the Champagne label it will be labelled as such. Did you enjoy the taste? I am hoping it will be stocked on my next flight to try.
For some reason, some perverse effect of tariffs or something ?, there seem to be some wholesale discounts on miscellaneous French wines for the past several months. Quite possibly related, they are serving Charles de Fere sparkling on p.s. flights.
For some reason, some perverse effect of tariffs or something ?, there seem to be some wholesale discounts on miscellaneous French wines for the past several months. Quite possibly related, they are serving Charles de Fere sparkling on p.s. flights.
Feb 12, 2021, 11:01 am
#1286
Join Date: Oct 2016
Location: SBA
Programs: UA Gold 1MM, Marriott Gold, IHG Plat, Hertz PC
Posts: 941
I have only flown F since Covid started. Sunday I will most likely be in Y for a long flight EWR SFO. I have read to many mixed reports on beverage service. I realize there is no alcohol for sale, but some say no beverage carts at all, and others say there is a full selection of soft drinks etc.
I can't go 6 hours with a one time pass of a tiny bottle of water and a biscotti! Any recent reports on Y on a semi long flight?
I can't go 6 hours with a one time pass of a tiny bottle of water and a biscotti! Any recent reports on Y on a semi long flight?
Feb 13, 2021, 4:06 pm
#1287
FlyerTalk Evangelist
Join Date: May 2000
Location: TPA for now. Hopefully LIS for retirement
Posts: 13,705
I decided this week for my TYO to SFO flight to switch over to ANA’s 777-300ER instead of the UA flight I usually take. What a world of difference. I was the only passenger in three cabin first class, with two dedicated FA’s plus the purser. They had full meal catering and all services, if anything the menu was actually larger and more elaborate than pre COVID. Normal cutlery and crystal glasses, bottle of Krug and fine wines and more meal options than I could possibly even hope to try plus snacks and a fresh hamburger and ramen noodles (and a half dozen other significant items) as mid flight options.
F was just me. J had about 6 pax. Y had about 15. Felt extremely safe and was far more enjoyable than any UA pre or current COVID flight I’ve taken in the last few years.
I’ll be switching back to ANA for all my future TPAC. UA and my GS status will go by the wayside.
Some airlines just know how to do it right. Most don’t, including UA.
F was just me. J had about 6 pax. Y had about 15. Felt extremely safe and was far more enjoyable than any UA pre or current COVID flight I’ve taken in the last few years.
I’ll be switching back to ANA for all my future TPAC. UA and my GS status will go by the wayside.
Some airlines just know how to do it right. Most don’t, including UA.
For how long do you think an airline can keep offering full F service with three cabin crew members for one passenger, and remain in business?
Feb 13, 2021, 5:52 pm
#1288
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Join Date: Jun 2010
Location: TOA
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Feb 13, 2021, 5:56 pm
#1289
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,857
Feb 13, 2021, 6:21 pm
#1290
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061