Last edit by: WineCountryUA
Update 2017: United p.s. is now called Transcontinental Service. This service is available on flights between EWR<>LAX, EWR<>SFO, and BOS<>SFO.
Cross Country Comfort: Introducing United Airlines’ New Transcontinental Service
The first PS flights to/from EWR started 25 Oct 2015
E+ passengers -- hot meals and drinks included
Aircraft 757-200
Original config 28 lieflat BF / 42 E+ / 72 E-
Everything You Want to Know About Where to Sit on a 757-200 (pmUA Domestic and p.s.)
Re-purposed TATL config 16 lieflat BF / 45 E+ / 108 E-
Consolidated "Seats on International 757"
other lie-flat aircraft will be used on the route, such as
Everything You Wanted to Know About Where to Sit on 777-200 HD (28BF,102E+,234E-)
Everything you want to know about where to sit on the 787-10
FAQs
Are all flights on these routes lie-flat, etc?
Yes -- all non-stop flights from SFO/LAX to/from EWR and SFO<>BOS are configured as such regardless of aircraft used. All scheduled aircraft have a lie-flat premium cabin.
Are these CPU-eligible flights?
No -- no CPU on these flights. It will take RPU/GPU/mileage+copays to upgrade. Generally, these are "hard" upgrades.
Are TODs / Cash upgrades offered?
Yes, $298 cash OW upgrades are regularly offered.
Archive: Premium Transcon Service SFO-EWR/BOS, LAX-EWR flights-Questions&Experiences {Archive}
Cross Country Comfort: Introducing United Airlines’ New Transcontinental Service
Originally Posted by United POLARIS FAQ
How does the switch to United Polaris affect United p.s.® Premium Service transcontinental flights?
On December 1, 2016, BusinessFirst service on p.s. transcontinental routes became United Business®, and now features our custom Saks Fifth Avenue pillow and duvet. Previous p.s. features did not change other than the new bedding.
On December 1, 2016, BusinessFirst service on p.s. transcontinental routes became United Business®, and now features our custom Saks Fifth Avenue pillow and duvet. Previous p.s. features did not change other than the new bedding.
United offers transcontinental travelers the features and comfort of long-haul international flights. Customers enjoy modern aircraft interiors with all-new seats, inflight Wi-Fi, free personal on-demand entertainment at every seat, in-seat power and USB ports.
United also provides:
* Premier Access check-in, security screening, boarding and baggage handling;
* United Club access;
* up to 6 feet, 4 inches of sleeping space in a 180-degree flat-bed seat; and
* pre-departure beverages, hot towel service, multi-course meals and a pre-arrival snack.
United also provides:
* Premier Access check-in, security screening, boarding and baggage handling;
* United Club access;
* up to 6 feet, 4 inches of sleeping space in a 180-degree flat-bed seat; and
* pre-departure beverages, hot towel service, multi-course meals and a pre-arrival snack.
Travelers in Economy Plus on our premium transcontinental flights now enjoy more than just extra legroom — they’ll also receive a complimentary hot entrée, fruit and dessert, as well as their choice of free alcoholic beverages, including our featured cocktail and more.
Original config 28 lieflat BF / 42 E+ / 72 E-
Everything You Want to Know About Where to Sit on a 757-200 (pmUA Domestic and p.s.)
Re-purposed TATL config 16 lieflat BF / 45 E+ / 108 E-
Consolidated "Seats on International 757"
other lie-flat aircraft will be used on the route, such as
Everything You Wanted to Know About Where to Sit on 777-200 HD (28BF,102E+,234E-)
Everything you want to know about where to sit on the 787-10
FAQs
Are all flights on these routes lie-flat, etc?
Yes -- all non-stop flights from SFO/LAX to/from EWR and SFO<>BOS are configured as such regardless of aircraft used. All scheduled aircraft have a lie-flat premium cabin.
Are these CPU-eligible flights?
No -- no CPU on these flights. It will take RPU/GPU/mileage+copays to upgrade. Generally, these are "hard" upgrades.
Are TODs / Cash upgrades offered?
Yes, $298 cash OW upgrades are regularly offered.
Archive: Premium Transcon Service SFO-EWR/BOS, LAX-EWR flights-Questions&Experiences {Archive}
Premium Transcon Service SFO-EWR/BOS, LAX-EWR flights-Questions&Experiences {Archive}
#1141
Join Date: Sep 2009
Location: New York, NY
Programs: Delta Platinum Medallion; IHG Platinum; Marriott Gold; Hilton Gold
Posts: 1,071
The consensus in this thread has been that E+ passengers on premium transcons are entitled to more than one alcoholic beverage. But one could see why flight attendants might confuse that with the one drink restriction for 1Ks. In theory it is not confusing as it is two different situations. But again, bad training and communication by management.
If a benefit is announced but nobody on staff provides it then does it really exist?
#1142
Join Date: May 2011
Location: EWAARGHHH
Programs: UAL: 1K; MAR: T
Posts: 50
unbelievably, my RPU was clearly at about t-50 hours for my Sunday red eye SFO-EWR . now i have another red eye LAX-EWR coming, this time I paid MUA as a part of an international itinerary, fingers crossed.
#1143
Join Date: Mar 2009
Location: LAX & EWR/JFK
Programs: Fomerly UA 1K, now Gold... next year, who knows?
Posts: 1,432
UA clears just enough RPUs on SFO/LAX-EWR "To give you (expletive deleted) hope!"
Last edited by Phil Level; Aug 21, 2018 at 11:53 am
#1144
Original Member
Join Date: May 1998
Location: CT/NY
Programs: UA 1K/1MM, AA EXP, Marriott LT Titanium, Hyatt Globalist, IHG Plat Amb
Posts: 6,020
Because the policy is unique to these specific routes, I've found some crew confused the premium transcon E+ alcohol rule with international flights' rule (beer and wine only) or GS/1K rule (1 drink only). Perhaps they need to add the expectation as part of the meal print out add it to the pre-flight briefing.
#1145
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,481
I hadn't flown UA premium t-con in over a year, but DL flights were all at least $1k more, so did UA SFO-EWR this weekend. Not a great experience in either direction. The four hour delay last night, resulting in a 2:25 a.m. SFO arrival didn't help (on the plus side, the drive home to Oakland at 3 a.m. took a record 24 minutes ).
Service wasn't very good either direction . . . FA last night tried, but didn't seem to understand that with an 11:40 p.m. Sunday night departure, we all pretty much just wanted to be left alone. I didn't eat, but last night's menu was certainly not inspiring - short rib, grilled chicken breast, lasagna. How many times have we seen all that before? UA of course loses big to DL at both ends on the lounge front. And EWR - with the exception of Classified - was its usual pit of unpleasantness (not that JFK is so much better). Oh, and my seat didn't fully recline . . . stopped about 2-3 inches short, which meant two big seams in the cushions then a gap between the leg and foot rests.
Based on this experience, for future flights, I'd be willing to pay up to about $300 extra to fly DL. So UA was still the right call at $1k savings, but it's pretty sad how far the ps experience has fallen.
Service wasn't very good either direction . . . FA last night tried, but didn't seem to understand that with an 11:40 p.m. Sunday night departure, we all pretty much just wanted to be left alone. I didn't eat, but last night's menu was certainly not inspiring - short rib, grilled chicken breast, lasagna. How many times have we seen all that before? UA of course loses big to DL at both ends on the lounge front. And EWR - with the exception of Classified - was its usual pit of unpleasantness (not that JFK is so much better). Oh, and my seat didn't fully recline . . . stopped about 2-3 inches short, which meant two big seams in the cushions then a gap between the leg and foot rests.
Based on this experience, for future flights, I'd be willing to pay up to about $300 extra to fly DL. So UA was still the right call at $1k savings, but it's pretty sad how far the ps experience has fallen.
#1146
Join Date: Jan 2017
Posts: 352
It has been reported that BOS<->LAX will convert PS service as of October 29.
https://thepointsguy.com/news/united...ston-lie-flat/
However, the 752s revert to 738s on Feb 14th, 2019.
Deciding about a post-February booking. Should we be concerned this is just a trial of the lie-flats, or is UA committed to this for a reasonable period of time?
https://thepointsguy.com/news/united...ston-lie-flat/
However, the 752s revert to 738s on Feb 14th, 2019.
Deciding about a post-February booking. Should we be concerned this is just a trial of the lie-flats, or is UA committed to this for a reasonable period of time?
#1147
Join Date: Dec 2004
Location: BOS<>NYC<>BKK
Programs: UA 4.3MM LT-GS; AA1MM; Amtrak SE; MAR LT TITAN; PC Plat; HIL DIA; HYA GLOB
Posts: 4,393
It has been reported that BOS<->LAX will convert PS service as of October 29.
https://thepointsguy.com/news/united...ston-lie-flat/
However, the 752s revert to 738s on Feb 14th, 2019.
Deciding about a post-February booking. Should we be concerned this is just a trial of the lie-flats, or is UA committed to this for a reasonable period of time?
https://thepointsguy.com/news/united...ston-lie-flat/
However, the 752s revert to 738s on Feb 14th, 2019.
Deciding about a post-February booking. Should we be concerned this is just a trial of the lie-flats, or is UA committed to this for a reasonable period of time?
#1148
FlyerTalk Evangelist
Join Date: Nov 2013
Location: Los Angeles
Posts: 12,598
They swapped in the 752s a few years ago for that time of year (link to thread) but without making them full ps service and just sold it as F. IIRC there was another thread where they did 6 weeks with the 752s once a day in each direction (maybe 2016?). So unless UA says they're doing ps, it might be regular F in a 752, which I got a few weeks ago IAD-LAX for an upgrade price the same as the low end on a 737 (~$50/hr).
#1149
Join Date: Mar 2018
Posts: 17
I see a 752 flying between SAN and EWR in November, does that make it PS now or is it seasonal?
#1150
Moderator: United Airlines
Original Poster
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,861
#1151
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,029
There’s quite a few domestic routes outside of the designated markets (BOS-SFO and EWR-SFO/LAX) that see planes with lie-flat seats. That doesn’t mean you get better meals/amenities/lounge access. It’s just a regular domestic F flight with better seats.
#1152
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,481
Well it's debatable these days whether you get better meals on ps, but you do get pillow/blanket/lounge access
#1154
Join Date: Jul 2013
Location: DAY/CMH
Programs: UA MileagePlus
Posts: 2,474
UA247 Oct. 29th and later 777-200 version
I'm booked on UA247 on 10/29. The change seats map appears to be a 777-200 version 3 with quite a few seats missing: 1A/B, 39 and 40C/J, and a bunch at the very back.
Flight 247 shows this type on all dates I've looked at beginning 10/28/18. I'm wondering a) where are the missing seats, and most importantly, b) if this bird really flies, will a lowly Silver have a chance of a CPU?
Flight 247 shows this type on all dates I've looked at beginning 10/28/18. I'm wondering a) where are the missing seats, and most importantly, b) if this bird really flies, will a lowly Silver have a chance of a CPU?