Last edit by: WineCountryUA
Update 2017: United p.s. is now called Transcontinental Service. This service is available on flights between EWR<>LAX, EWR<>SFO, and BOS<>SFO.
Cross Country Comfort: Introducing United Airlines’ New Transcontinental Service
The first PS flights to/from EWR started 25 Oct 2015
E+ passengers -- hot meals and drinks included
Aircraft 757-200
Original config 28 lieflat BF / 42 E+ / 72 E-
Everything You Want to Know About Where to Sit on a 757-200 (pmUA Domestic and p.s.)
Re-purposed TATL config 16 lieflat BF / 45 E+ / 108 E-
Consolidated "Seats on International 757"
other lie-flat aircraft will be used on the route, such as
Everything You Wanted to Know About Where to Sit on 777-200 HD (28BF,102E+,234E-)
Everything you want to know about where to sit on the 787-10
FAQs
Are all flights on these routes lie-flat, etc?
Yes -- all non-stop flights from SFO/LAX to/from EWR and SFO<>BOS are configured as such regardless of aircraft used. All scheduled aircraft have a lie-flat premium cabin.
Are these CPU-eligible flights?
No -- no CPU on these flights. It will take RPU/GPU/mileage+copays to upgrade. Generally, these are "hard" upgrades.
Are TODs / Cash upgrades offered?
Yes, $298 cash OW upgrades are regularly offered.
Archive: Premium Transcon Service SFO-EWR/BOS, LAX-EWR flights-Questions&Experiences {Archive}
Cross Country Comfort: Introducing United Airlines’ New Transcontinental Service
Originally Posted by United POLARIS FAQ
How does the switch to United Polaris affect United p.s.® Premium Service transcontinental flights?
On December 1, 2016, BusinessFirst service on p.s. transcontinental routes became United Business®, and now features our custom Saks Fifth Avenue pillow and duvet. Previous p.s. features did not change other than the new bedding.
On December 1, 2016, BusinessFirst service on p.s. transcontinental routes became United Business®, and now features our custom Saks Fifth Avenue pillow and duvet. Previous p.s. features did not change other than the new bedding.
United offers transcontinental travelers the features and comfort of long-haul international flights. Customers enjoy modern aircraft interiors with all-new seats, inflight Wi-Fi, free personal on-demand entertainment at every seat, in-seat power and USB ports.
United also provides:
* Premier Access check-in, security screening, boarding and baggage handling;
* United Club access;
* up to 6 feet, 4 inches of sleeping space in a 180-degree flat-bed seat; and
* pre-departure beverages, hot towel service, multi-course meals and a pre-arrival snack.
United also provides:
* Premier Access check-in, security screening, boarding and baggage handling;
* United Club access;
* up to 6 feet, 4 inches of sleeping space in a 180-degree flat-bed seat; and
* pre-departure beverages, hot towel service, multi-course meals and a pre-arrival snack.
Travelers in Economy Plus on our premium transcontinental flights now enjoy more than just extra legroom — they’ll also receive a complimentary hot entrée, fruit and dessert, as well as their choice of free alcoholic beverages, including our featured cocktail and more.
Original config 28 lieflat BF / 42 E+ / 72 E-
Everything You Want to Know About Where to Sit on a 757-200 (pmUA Domestic and p.s.)
Re-purposed TATL config 16 lieflat BF / 45 E+ / 108 E-
Consolidated "Seats on International 757"
other lie-flat aircraft will be used on the route, such as
Everything You Wanted to Know About Where to Sit on 777-200 HD (28BF,102E+,234E-)
Everything you want to know about where to sit on the 787-10
FAQs
Are all flights on these routes lie-flat, etc?
Yes -- all non-stop flights from SFO/LAX to/from EWR and SFO<>BOS are configured as such regardless of aircraft used. All scheduled aircraft have a lie-flat premium cabin.
Are these CPU-eligible flights?
No -- no CPU on these flights. It will take RPU/GPU/mileage+copays to upgrade. Generally, these are "hard" upgrades.
Are TODs / Cash upgrades offered?
Yes, $298 cash OW upgrades are regularly offered.
Archive: Premium Transcon Service SFO-EWR/BOS, LAX-EWR flights-Questions&Experiences {Archive}
Premium Transcon Service SFO-EWR/BOS, LAX-EWR flights-Questions&Experiences {Archive}
#1066
Original Member
Join Date: May 1998
Location: CT/NY
Programs: UA 1K/1MM, AA EXP, Marriott LT Titanium, Hyatt Globalist, IHG Plat Amb
Posts: 6,020
On my last EWR->SFO flight, it looked like PS service has gone the way of "Polaris.". The various amenities were request-only items for those who know:
* No amenity kits distributed -- until I asked for some eye shades 3 hours into the flight. Only after another pax asked too, did they distribute them to everybody.
* No hot towels
* No water after dinner. Again, I asked about an hour before landing, and only then did they go and distribute them to everyone else.
* No first meal choice as a GS. When purser got to me, she said "Oh, we're already out of that." I didn't think it was supposed to work that way.
This was of course the 757-200 with 16 Biz seats.
* No amenity kits distributed -- until I asked for some eye shades 3 hours into the flight. Only after another pax asked too, did they distribute them to everybody.
* No hot towels
* No water after dinner. Again, I asked about an hour before landing, and only then did they go and distribute them to everyone else.
* No first meal choice as a GS. When purser got to me, she said "Oh, we're already out of that." I didn't think it was supposed to work that way.
This was of course the 757-200 with 16 Biz seats.
#1067
Join Date: Sep 2009
Location: New York, NY
Programs: Delta Platinum Medallion; IHG Platinum; Marriott Gold; Hilton Gold
Posts: 1,071
On my last EWR->SFO flight, it looked like PS service has gone the way of "Polaris.". The various amenities were request-only items for those who know:
* No amenity kits distributed -- until I asked for some eye shades 3 hours into the flight. Only after another pax asked too, did they distribute them to everybody.
* No hot towels
* No water after dinner. Again, I asked about an hour before landing, and only then did they go and distribute them to everyone else.
* No first meal choice as a GS. When purser got to me, she said "Oh, we're already out of that." I didn't think it was supposed to work that way.
This was of course the 757-200 with 16 Biz seats.
* No amenity kits distributed -- until I asked for some eye shades 3 hours into the flight. Only after another pax asked too, did they distribute them to everybody.
* No hot towels
* No water after dinner. Again, I asked about an hour before landing, and only then did they go and distribute them to everyone else.
* No first meal choice as a GS. When purser got to me, she said "Oh, we're already out of that." I didn't think it was supposed to work that way.
This was of course the 757-200 with 16 Biz seats.
A few weeks ago I was on one of those 16 Biz-seat flights and by the time they got to me they were out of 2 of the 3 entrees. My seatmate and I elected to have a burger from the back. The catering on those 16 Biz-seat flights is really getting stingy.
#1068
Join Date: Oct 2004
Posts: 96
I searched PHL-SFO, but not only is it not P.S, but there are no R spaces available.
Is there a way to at least be on the upgrade list for flights to SFO from the EWR/PHL area? I have flown there 5 times there this year (Gold status, not even on the upgrade list..) and plan on another 5 times...
Is there a way to at least be on the upgrade list for flights to SFO from the EWR/PHL area? I have flown there 5 times there this year (Gold status, not even on the upgrade list..) and plan on another 5 times...
#1069
Moderator: United Airlines
Original Poster
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
I searched PHL-SFO, but not only is it not P.S, but there are no R spaces available.
Is there a way to at least be on the upgrade list for flights to SFO from the EWR/PHL area? I have flown there 5 times there this year (Gold status, not even on the upgrade list..) and plan on another 5 times...
Is there a way to at least be on the upgrade list for flights to SFO from the EWR/PHL area? I have flown there 5 times there this year (Gold status, not even on the upgrade list..) and plan on another 5 times...
SFO-PHL is CPU eligible and you should be shown on the gate waitlist if not cleared earlier. You can also use a support method, you will be waitlisted if R is not available. However, I would not give a Gold elite much chance for CPU.
#1070
Join Date: Oct 2004
Posts: 96
SFO-EWR is not CPU eligible and you will need a supported upgrade approach (GPU/RPU/miles+copay) to upgrade/waitlist
SFO-PHL is CPU eligible and you should be shown on the gate waitlist if not cleared earlier. You can also use a support method, you will be waitlisted if R is not available. However, I would not give a Gold elite much chance for CPU.
SFO-PHL is CPU eligible and you should be shown on the gate waitlist if not cleared earlier. You can also use a support method, you will be waitlisted if R is not available. However, I would not give a Gold elite much chance for CPU.
#1071
Join Date: May 2009
Location: PHL
Posts: 2,842
SFO-EWR is not CPU eligible and you will need a supported upgrade approach (GPU/RPU/miles+copay) to upgrade/waitlist
SFO-PHL is CPU eligible and you should be shown on the gate waitlist if not cleared earlier. You can also use a support method, you will be waitlisted if R is not available. However, I would not give a Gold elite much chance for CPU.
SFO-PHL is CPU eligible and you should be shown on the gate waitlist if not cleared earlier. You can also use a support method, you will be waitlisted if R is not available. However, I would not give a Gold elite much chance for CPU.
#1072
Join Date: Sep 2003
Location: LAX
Programs: UA MM | BA Silver
Posts: 7,193
That's exactly what I did two weeks ago. It was awesome. LAX-EWR-ZFV-EWR-LAX. Reasonable P fare and purchased the train tickets separately. I would do it again in a heartbeat. Frequency + flat bed + easily accessible = I'm never flying into Philly again, lol.
#1073
Join Date: Apr 2012
Location: SFO
Programs: AS MVP Gold 75K, UA Gold, Marriott LTT, Avis President's Club
Posts: 1,539
I applied RPUs and GPUs to PHL-SFO twice a week for 9 months. Cleared twice.
#1074
Join Date: Jul 2015
Location: San Francisco
Programs: UA MM Plat, UA 1MM, Hilton Lifetime Gold, Marriott Gold, Hertz Gold, CLEAR, AS MVP Gold
Posts: 3,621
FWIW, not much better with instruments on SFO-EWR. I think one cleared on a EWR-SFO two years ago (before it was "PS" service). I have NEVER seen R space on this flight but I am sure others have found it occasionally.
#1075
The last flight out on Saturday nights EWR-SFO are good for upgrades. Usually PN9, if not R>0. Same for BOS-SFO.
#1076
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,092
#1077
Join Date: Aug 2005
Location: New Jersey
Posts: 208
Flying Polaris on a Domestic Flight
I'm flying out to LAX from EWR tomorrow and my 772 was just changed to a 773. I was on the mileage upgrade standby list to business class, and with the new plane it looks pretty favorable that I'll get my upgrade. What amenities and service will I not be getting as it's a domestic flight ? And I assume there will be no access to the Polaris lounge ? But regardless I'm excited at the chance to try out these new seats. Now to se which seats I should pick. Hopefully with 30 currently open I'll be able to snag two
#1078
Join Date: Mar 2015
Location: NYC (Primarily EWR)
Programs: UA 1K / *G, Marriott Bonvoy Gold; Avis PC
Posts: 9,010
No access to Polaris lounge, service will be standard p.s. service. Be prepared to wait a long time for meal service to be completed...the flight will be well more than halfway completed once done given the size of the cabin.
#1079
Join Date: Aug 2005
Location: New Jersey
Posts: 208
Thanks. Will there be any blankets or pillows for the flight being that it's domestic? If not I might bring something of my own.
#1080
Join Date: Feb 2010
Location: New Jersey
Programs: UA MM 1K, AA MM Gold, Marriott LT Platinum
Posts: 3,236
Check the "Best seats on a 773" thread, as the better seats are very different than on the 772. 9L/9A my favorites (in that order).