Last edit by: WineCountryUA
This is an archive thread -- the active thread is United's Basic Economy - Discussion, Q&A, ...
Important Note: these fares became available 21 Feb 2017 for MSP for travel beginning 18 Apr 2017. More markets were added 19 April 2017 for travel starting 9 May 2017.
Related thread: Basic Economy Airport and Plane Experiences (First or Second Hand)
If you booked before the dates above, you did not have a BE fare. If purchased on united.com you will see a warning like:
4. MileagePlus members will earn full Premier qualifying dollars, 50% Premier qualifying miles and 0.5 Premier qualifying segments for each flight, as well as lifetime miles and toward the four-segment minimum.
Link to UA's description of how these fares will work: Basic Economy.
Here are the key facts:
related threads
New UA/*A TATL -LGT Economy fare - no free first bag, no changes/upgrades allowed
Benefit impact of restricted economy fares on UA Elites (Basic Econ, -LGT, Light Econ
Pre-announcement speculation thread (now closed) New "Budget Economy" fares
Important Note: these fares became available 21 Feb 2017 for MSP for travel beginning 18 Apr 2017. More markets were added 19 April 2017 for travel starting 9 May 2017.
Related thread: Basic Economy Airport and Plane Experiences (First or Second Hand)
If you booked before the dates above, you did not have a BE fare. If purchased on united.com you will see a warning like:
4. MileagePlus members will earn full Premier qualifying dollars, 50% Premier qualifying miles and 0.5 Premier qualifying segments for each flight, as well as lifetime miles and toward the four-segment minimum.
Link to UA's description of how these fares will work: Basic Economy.
Here are the key facts:
- No seat assignments until check-in. Seats will be assigned by the system and cannot be changed.*NEW* When purchasing a Basic Economy ticket, you will not receive a complimentary seat assignment but may be able to purchase advance seat assignments during booking and up until check-in opens. If you don’t purchase an advance seat assignment, your seat will be automatically assigned to you prior to boarding, and you won't be able to change your seat once it's been assigned.
- No guarantee of adjacent seats with companions
- No voluntary ticket changes after 24 hour purchase period
- Carry on limited to 1 personal item unless the customer is a MP Premier member, primary cardmember of a qualifying MileagePlus credit card, or Star Alliance *G
- Customers ineligible for carry-on who bring one to the gate will be charged a $25 convenience fee to gate-check in addition to standard baggage fees (source: @united twitter)
- Customers will not be eligible for Economy Plus or premium cabin upgrades. This includes all forms of upgrades (CPU,supported or purchased). Likewise for E+ access (elite or purchased).
- Customers will board in the last boarding group (currently Group 5) unless the customer is a MP Premier member, primary cardmember of a qualifying MileagePlus credit card, or Star Alliance *G
- Companions on same PNR will have same boarding group and carryon if one on the PNR has a waiver
- No combinability with regular economy fares or partner carriers. Interline travel is not permitted.
- Tickets will earn RDMs (based on fare and status), PQMs (50% of distance), PQSs (0.5), PQDs, in addition it will count for minimum 4 segment and lifetime miles (New as of Dec 2018)
- Basic Economy tickets will use booking code 'N'
- Online check-in only with paid checked bag, otherwise need to see a United representative to verify the onboard bag allowance and receive a boarding pass.
related threads
New UA/*A TATL -LGT Economy fare - no free first bag, no changes/upgrades allowed
Benefit impact of restricted economy fares on UA Elites (Basic Econ, -LGT, Light Econ
Pre-announcement speculation thread (now closed) New "Budget Economy" fares
United's Basic Economy - Discussion, Q&A, ... {Archive}
#1516
FlyerTalk Evangelist
Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold
Posts: 14,890
Take a flight I just booked - a July long weekend trip CVG-SFO. Three airlines fly nonstop on this route (well, once UA starts next month) - DL, F9 and UA - all once per day. On the days I want, UA isn't offering a BE fare, and is pricing at $400 round-trip for a T fare. F9 is at $328, but once you start adding stuff, its more than UA (regular seat is $12-24 each way, a carry on or checked bag is $35 each, each way, or a whole package of stuff is $81 each way). DL has an E fare on the route of $501 Round-trip, or $531 cheapest in main cabin. Plus the day I'm coming back DL doesn't have a nonstop, so in this case, DL charges significantly more for a basic fare than any of the nonstop competition (including UA regular fare), and is only nonstop 1 way. IMO, it would be really stupid to book DL (unless, perhaps, the timing of their morning westbound nonstop is more ideal for you, but that's a $100 premium to get that at a basic fare, and for me, the evening time on the UA flight is preferable anyway).
So the example I have counters the SFO-SEA example given earlier. And also shows that saying UA is competing with a basic fare vs. other carriers regular Y-cabin fares across the system just isn't correct. I'm sure Spin will come back and say why I'm wrong, and why it's the worst thing in the world for UA to have BE fares that match other regular fares on some routes, while at the same time hailing DL's strategy of charging a premium (a significant one, IMO, at 25% more in this case) for a basic fare on other routes.
#1517
Join Date: Feb 2008
Programs: 6 year GS, now 2MM Jeff-ugee, *wood LTPlt, SkyPeso PLT
Posts: 6,526
And picking a single route (on a single or even few dates) to make assumptions in general also doesn't often work.
Take a flight I just booked - a July long weekend trip CVG-SFO. Three airlines fly nonstop on this route (well, once UA starts next month) - DL, F9 and UA - all once per day. On the days I want, UA isn't offering a BE fare, and is pricing at $400 round-trip for a T fare. F9 is at $328, but once you start adding stuff, its more than UA (regular seat is $12-24 each way, a carry on or checked bag is $35 each, each way, or a whole package of stuff is $81 each way). DL has an E fare on the route of $501 Round-trip, or $531 cheapest in main cabin. Plus the day I'm coming back DL doesn't have a nonstop, so in this case, DL charges significantly more for a basic fare than any of the nonstop competition (including UA regular fare), and is only nonstop 1 way. IMO, it would be really stupid to book DL (unless, perhaps, the timing of their morning westbound nonstop is more ideal for you, but that's a $100 premium to get that at a basic fare, and for me, the evening time on the UA flight is preferable anyway).
So the example I have counters the SFO-SEA example given earlier. And also shows that saying UA is competing with a basic fare vs. other carriers regular Y-cabin fares across the system just isn't correct. I'm sure Spin will come back and say why I'm wrong, and why it's the worst thing in the world for UA to have BE fares that match other regular fares on some routes, while at the same time hailing DL's strategy of charging a premium (a significant one, IMO, at 25% more in this case) for a basic fare on other routes.
Take a flight I just booked - a July long weekend trip CVG-SFO. Three airlines fly nonstop on this route (well, once UA starts next month) - DL, F9 and UA - all once per day. On the days I want, UA isn't offering a BE fare, and is pricing at $400 round-trip for a T fare. F9 is at $328, but once you start adding stuff, its more than UA (regular seat is $12-24 each way, a carry on or checked bag is $35 each, each way, or a whole package of stuff is $81 each way). DL has an E fare on the route of $501 Round-trip, or $531 cheapest in main cabin. Plus the day I'm coming back DL doesn't have a nonstop, so in this case, DL charges significantly more for a basic fare than any of the nonstop competition (including UA regular fare), and is only nonstop 1 way. IMO, it would be really stupid to book DL (unless, perhaps, the timing of their morning westbound nonstop is more ideal for you, but that's a $100 premium to get that at a basic fare, and for me, the evening time on the UA flight is preferable anyway).
So the example I have counters the SFO-SEA example given earlier. And also shows that saying UA is competing with a basic fare vs. other carriers regular Y-cabin fares across the system just isn't correct. I'm sure Spin will come back and say why I'm wrong, and why it's the worst thing in the world for UA to have BE fares that match other regular fares on some routes, while at the same time hailing DL's strategy of charging a premium (a significant one, IMO, at 25% more in this case) for a basic fare on other routes.
(2) I don't have a problem with BE fares, they have their place. But that place is (a) advanced purchase - the type of fares non-business travelers buy, and (b) where there is direct ULCC competition. The example you use has - it appears - both qualifications.
(3) but what United is doing is very, very different. The point is that - given how it is being rolled out, as a sub-rosa price increase, leaving the UA BE fare to compete vs. OALs regular Y fares - it is not only not competitive, but it will likely drive away valuable traffic.
Put another way, if you want to pay UA $258 o/w for SFO-SEA for BE, when DL/AS/VX are all $258 in Y, and UA wants another $15 to Y, you are welcome too. But I think a lot of the market will view it very differently.
#1518
A FlyerTalk Posting Legend
Join Date: Apr 2001
Location: PSM
Posts: 69,232
The product was in ~75 markets in early 2015 and ~500 in early 2016. Once Delta realized what the incremental revenue opportunity was, however, the expansion was inevitable: Basic Economy must be everywhere. During Delta’s most recent investor day briefing last week, company president Glen Hauenstein confirmed that Basic Economy will expand to all 20,000 domestic markets the carrier serves by the end of 2017. It will then grow into more international markets in late 2017 and beyond. All this while only overlapping with Spirit on about a third of the domestic city pairs Delta flies between.
Links to a story I wrote elsewhere; you've been warned.
#1519
Join Date: Feb 2008
Programs: 6 year GS, now 2MM Jeff-ugee, *wood LTPlt, SkyPeso PLT
Posts: 6,526
I bet good money Delta does NOT match this, instead they use it to try to pick up extra traffic. Nor will AA match, and certainly not AS/VX. Given how bad of a public reputation United has at this point, it was probably the wrong time to try such a naked, in your face cash grab.
The examples give above are core, competitive business markets, and United is only matching price (on relatively expensive, last minute tickets) with the bottom of bottom feeding (far worse than what Delta does) BE fares, which means they are trying to charge more (usually $15) for a real Y. They are just not competitive.
#1520
A FlyerTalk Posting Legend
Join Date: Apr 2001
Location: PSM
Posts: 69,232
Time will tell how BE plays in higher fare classes. I think there is some risk for UA there but it is not a guaranteed success or failure. And it is easy to tweak as needed thanks to the way the fares are filed.
#1521
Join Date: Nov 2010
Programs: UA Premier Platinum, DL Platinum
Posts: 597
The False "Savings" of Basic Economy, Visualized
Intuitively, most of us appreciate that when an airline claims it's introducing a new fee or restriction to provide customers more "choice," that choice is between paying more and getting less.
That's obviously the case with United's new Basic Economy fare level, which provides virtually no frequent-flyer benefits, offers no flexibility and transforms carry-on bags into a revenue source.
United (and Delta, which previously introduced the fare level) would like to pretend that Basic Economy is meant to help flyers "save" off usual discount-economy fares. But many of us figured that the Basic Economy fares would simply assume the price points of the formerly least expensive (but far more flexible and inclusive) fare classes -- and that those previously-cheapest fare classes would increase in price.
Proving that the introduction of Basic Economy fares simply means reducing service without lowering prices is difficult, since United could claim that price hikes for normal Economy fares following Basic Economy's introduction are the result of changes in demand, season or other unrelated factors. To prove Basic Economy's impact on Economy fares, you'd need to compare virtually identical flights -- say, two flights scheduled just minutes apart -- before and after the introduction of Basic Economy into the market.
But we can compare. For example: Today's and tomorrow's redeyes from LAX to Chicago, 78 minutes apart -- one before and one after the apparent introduction of Basic Economy into that route at midnight Tuesday:
What $114 buys you at 11:15 PM Monday night costs an extra $20 at 12:33 AM Tuesday. And your $114 gets you much less -- no carry-on, no changes, no advanced seat assignment, no upgrade -- in the post-midnight hour.
And United isn't just targeting the lowest price points for service reductions. Here's what $249 -- a fairly mid-level one-way fare for the route -- gets you Monday vs. Tuesday.
Monday (today):
Tuesday (tomorrow):
I realize this will seem terribly obvious and boring -- and un-scandalous -- to a lot of FTers. After all, the airline is simply taking advantage of its market power to maximize profit.
But I find something striking about being able to so clearly and undeniably prove the lie of the airlines' claim that their race to the bottom is simply about giving passengers "choices" or "what they want." Yes, passengers like low fares. But none of them asked to get far less tomorrow than what they'd get for the same price today.
That's obviously the case with United's new Basic Economy fare level, which provides virtually no frequent-flyer benefits, offers no flexibility and transforms carry-on bags into a revenue source.
United (and Delta, which previously introduced the fare level) would like to pretend that Basic Economy is meant to help flyers "save" off usual discount-economy fares. But many of us figured that the Basic Economy fares would simply assume the price points of the formerly least expensive (but far more flexible and inclusive) fare classes -- and that those previously-cheapest fare classes would increase in price.
Proving that the introduction of Basic Economy fares simply means reducing service without lowering prices is difficult, since United could claim that price hikes for normal Economy fares following Basic Economy's introduction are the result of changes in demand, season or other unrelated factors. To prove Basic Economy's impact on Economy fares, you'd need to compare virtually identical flights -- say, two flights scheduled just minutes apart -- before and after the introduction of Basic Economy into the market.
But we can compare. For example: Today's and tomorrow's redeyes from LAX to Chicago, 78 minutes apart -- one before and one after the apparent introduction of Basic Economy into that route at midnight Tuesday:
What $114 buys you at 11:15 PM Monday night costs an extra $20 at 12:33 AM Tuesday. And your $114 gets you much less -- no carry-on, no changes, no advanced seat assignment, no upgrade -- in the post-midnight hour.
And United isn't just targeting the lowest price points for service reductions. Here's what $249 -- a fairly mid-level one-way fare for the route -- gets you Monday vs. Tuesday.
Monday (today):
Tuesday (tomorrow):
I realize this will seem terribly obvious and boring -- and un-scandalous -- to a lot of FTers. After all, the airline is simply taking advantage of its market power to maximize profit.
But I find something striking about being able to so clearly and undeniably prove the lie of the airlines' claim that their race to the bottom is simply about giving passengers "choices" or "what they want." Yes, passengers like low fares. But none of them asked to get far less tomorrow than what they'd get for the same price today.
Last edited by ezefllying; May 8, 2017 at 5:13 am
#1522
FlyerTalk Evangelist
Join Date: Jan 2009
Location: London & Sonoma CA
Programs: UA 1K, MM *G for life, BAEC Gold
Posts: 10,225
But I find something striking about being able to so clearly and undeniably prove the lie of the airlines' claim that their race to the bottom is simply about giving passengers "choices" or giving them "what they want." Yes, passengers like low fares. But none of them asked to get far less tomorrow than what they'd get for the same price today.
#1523
FlyerTalk Evangelist
Join Date: Aug 2009
Location: ZOA, SFO, HKG
Programs: UA 1K 0.9MM, Marriott Gold, HHonors Gold, Hertz PC, SBux Gold, TSA Pre✓
Posts: 13,811
So how much saving or how stupid the N Class really is should not be a concern of us.
#1524
Join Date: Aug 2010
Location: Morris County, NJ
Programs: UA 1K/*G, Avis Pres, Marriott Plat
Posts: 2,305
It is stupid, but an idea the airline industry keeps coming back to. The difference is that the last time we saw this, we called it Ted. Basic Economy is virtual Ted.
#1525
Join Date: Jan 2005
Location: iah
Programs: ua-mm *G, hilton-gold
Posts: 704
this would make me visit the southwest airlines website to compare. it pays to shop around now.
#1526
Join Date: Jul 2006
Location: ZRH
Programs: UA Gold, Marriott Gold
Posts: 258
^ great pictures how you show what Basic Economy really is ^
#1527
A FlyerTalk Posting Legend
Join Date: Apr 2001
Location: PSM
Posts: 69,232
It always did. :-:
#1528
FlyerTalk Evangelist
Join Date: Feb 2002
Location: San Francisco/Tel Aviv/YYZ
Programs: CO 1K-MM
Posts: 10,762
BE isn't "Ted", its just a way to wring more money out of travelers.
Its pretty awful, but fully disclosed and warned against. Perhaps it will prevent Kettles from getting ToD upgrade offers!
It could be worse
Look north of the border where AC has their "Tango" fares, and the "Flex" fares can (rarely) be tens of dollars, but are often considerably more for 100% earning and upgradability.
Its pretty awful, but fully disclosed and warned against. Perhaps it will prevent Kettles from getting ToD upgrade offers!
It could be worse
Look north of the border where AC has their "Tango" fares, and the "Flex" fares can (rarely) be tens of dollars, but are often considerably more for 100% earning and upgradability.
#1529
A FlyerTalk Posting Legend
Join Date: Jun 2005
Posts: 57,604
While how stupid the N class might be is indeed irrelevant. How UA has jacked up the previous lowest fare to a higher level and substituted a fare with virtually no benefits is very relevant. It's another devaluation, this time targeted at the actual fare instead of at Mileage Plus.
#1530
Join Date: Dec 2009
Location: BWI
Programs: UA S/AGR S+/MR G/SW CP/AA Plat
Posts: 280
But I believe his point is that N Class is not about saving money but rather a way for United to mask a fare increase for regular economy while making it seem like they have introduced a lower fare for the same flights.