Has UA Zeroed ALL Advance Polaris PZ Inventory?{Resolved or is it?Expert Mode error?}
Jan 29, 2019, 11:23 am
#106
Join Date: Jan 2016
Location: SFO
Programs: Marriott Ti/LTP
Posts: 1,329
Does not affect I/IN from my examination yesterday when PZ was available. I still see similar I/IN availability.
Jan 29, 2019, 2:25 pm
#108
Join Date: Jan 2016
Location: Tampa, FL
Programs: United 1K, (1MM), Hilton Diamond, Marriott Platinum, Hertz Presidents Circle
Posts: 12
PZ0 is definitely back.
Trying to book Tatl flights to Lhr in March connecting through ewr/iad/ord/iah and no GPU upgrade availability anywhere. Tried dates all through March and nothing. Routes into Lhr, especially on weekdays, are not always the best for GPU upgrades but you can always find some. This is frustrating to say the least.
Last edited by Steve Kirkham; Jan 29, 2019 at 3:56 pm
Jan 29, 2019, 8:52 pm
#110
Join Date: Dec 2016
Location: San Fransisco, CA
Programs: UA 1K
Posts: 172
Jan 30, 2019, 7:53 am
#111
FlyerTalk Evangelist
Join Date: Jul 2003
Location: BOS, PVG
Programs: United 1K and 1MM, Marriott Ambassador
Posts: 10,000
This is so annoying.
Check tomorrow 1/31/2019
SFO-PVG PN9 PZ0 I9.
ORD-PVG PN9 PZ0 I9.
LAX-PVG PN9 PZ0 I9.
ORD-HKG PN9 PZ0 I9.
Seriously?
Check tomorrow 1/31/2019
SFO-PVG PN9 PZ0 I9.
ORD-PVG PN9 PZ0 I9.
LAX-PVG PN9 PZ0 I9.
ORD-HKG PN9 PZ0 I9.
Seriously?
Last edited by kb1992; Jan 30, 2019 at 9:06 am
Jan 30, 2019, 10:43 am
#112
Join Date: Jan 2016
Location: Tampa, FL
Programs: United 1K, (1MM), Hilton Diamond, Marriott Platinum, Hertz Presidents Circle
Posts: 12
No PZ availability anywhere. Looked at all options from the east coast in March to Europe then even checked multiple locations in Asia but nothing. PZ=0, PN=0, IN=0 on every flight. Emailed United but no response. Called 1K line this morning to ask if they knew anything but got the ‘B’ team so no further forward. Will call again later to see if I can get somebody knowledgeable. Ease of using GPU’s is one of the only reasons I stay loyal to United so I am hoping this is a glitch in the matrix and not a policy change.
Jan 30, 2019, 11:20 am
#114
Join Date: Feb 2009
Location: CLE
Programs: UA 1K MM, DL Plat
Posts: 982
This has to be something pretty deep, and anecdotally I have to imagine it's impacting sales even of J-purchase revenue tix. I'm looking at dates in March for SFO-TPE/HKG/SIN, and every single flight I'm looking at so far is not just PZ0, but has a seat map that shows the entire J cabin blocked. Something is seriously wrong, and I for one am not about to just start making testing bookings to find out later if the upgrade mechanism will work... [Conspiracy theory: Keep this broken until 1/31 when un-used GPUs expire, and then magically it is "fixed" on 2/1...] Example:
Jan 30, 2019, 11:21 am
#115
Join Date: Jun 2011
Location: DEN
Programs: UA 1K
Posts: 24
Call me an eternal optimist, but assuming anybody has managed to reach someone high enough in the web support chain to actually get a ticket filed, I imagine they should fix this relatively quickly. The number being wrong in "Expert Mode" is disjoint from the problem of the upgrade-availability indicator showing waitlist only. Since this is affecting both, and thus no Int'l itinerary is shown as upgrade-able, systemwide, that's a gigantic competitive disadvantage.
I imagine IT views this as a small problem, given the other stuff they're doing. But as soon as someone up the foodchain sees/understands what's happening, I have to think it'd become a priority...
I imagine IT views this as a small problem, given the other stuff they're doing. But as soon as someone up the foodchain sees/understands what's happening, I have to think it'd become a priority...
Jan 30, 2019, 11:28 am
#116
Join Date: Mar 2011
Location: MFR
Programs: UA 1K 1.9MM, Hilton Gold, Marriott Gold
Posts: 2,885
This has to be something pretty deep, and anecdotally I have to imagine it's impacting sales even of J-purchase revenue tix. I'm looking at dates in March for SFO-TPE/HKG/SIN, and every single flight I'm looking at so far is not just PZ0, but has a seat map that shows the entire J cabin blocked. Something is seriously wrong, and I for one am not about to just start making testing bookings to find out later if the upgrade mechanism will work... [Conspiracy theory: Keep this broken until 1/31 when un-used GPUs expire, and then magically it is "fixed" on 2/1...] Example:
Jan 30, 2019, 1:57 pm
#117
FlyerTalk Evangelist
Join Date: Mar 2014
Location: 4éme
Posts: 12,043
Trying to book Tatl flights to Lhr in March connecting through ewr/iad/ord/iah and no GPU upgrade availability anywhere. Tried dates all through March and nothing. Routes into Lhr, especially on weekdays, are not always the best for GPU upgrades but you can always find some. This is frustrating to say the least.
Having said that, I can’t find any Ex-eu PZ space. Yesterday all of my options were PZ9.
Jan 30, 2019, 5:52 pm
#118
A FlyerTalk Posting Legend
Join Date: Sep 2002
Location: LAX/TPE
Programs: United 1K, JAL Sapphire, SPG Lifetime Platinum, National Executive Elite, Hertz PC, Avis PC
Posts: 42,222
I am seeing many instances of I>0 and PZ=0 - it is affecting some of my waitlisted flights from clearing.
It's a pretty significant issue, and I can only assume this is something they just don't seem to care about - no upgrades, who cares, right? Maybe Kirby orchestrated this on purpose?
It's a pretty significant issue, and I can only assume this is something they just don't seem to care about - no upgrades, who cares, right? Maybe Kirby orchestrated this on purpose?
Jan 30, 2019, 6:52 pm
#119
Join Date: Feb 2014
Programs: Amex Plat, Hilton Diamond, SPG Gold, Carlson Gold, CM Presidential / *A Gold, Hertz 5*
Posts: 1,648
I am seeing many instances of I>0 and PZ=0 - it is affecting some of my waitlisted flights from clearing.
It's a pretty significant issue, and I can only assume this is something they just don't seem to care about - no upgrades, who cares, right? Maybe Kirby orchestrated this on purpose?
It's a pretty significant issue, and I can only assume this is something they just don't seem to care about - no upgrades, who cares, right? Maybe Kirby orchestrated this on purpose?
Jan 30, 2019, 8:45 pm
#120
Join Date: Jun 2017
Location: Melbourne MEL Calgary YYC
Programs: UA1K, QF Plat, *A & Marriot Gold, OW Emerald, Hyatt Hertz PC CanPass Nexus APEC Global Entry
Posts: 468
I just looked for Tpac in mid week June 24,25,26 and PZ=0 on all flights I searched ( 24 in total)
normally there is PZ space on almost all these flight this far out
i just searched one ways with these city pairs
iah syd
sfo syd
lax syd
lax mel
mel lax
syd lax
syd sfo
syd iah
normally there is PZ space on almost all these flight this far out
i just searched one ways with these city pairs
iah syd
sfo syd
lax syd
lax mel
mel lax
syd lax
syd sfo
syd iah