I seriously need to not forget about that the next time I transit DEN..

After 10 days I finally received this very unsatisfactory answer. Basically no target date. 15,000 miles for over 20 miscatered flights isn’t great either;
I sincerely apologize to you for the food services in and out of Denver. I am not sure that you are aware that United Airlines had to temporarily close our Denver Catering facility for repairs. The repairs were supposed to be completed by January however due to issues beyond our control, there is now not a timeline given for the facility to open back up for us.

Passengers will still receive the "dinner" or "lunch" shown on the flight and the reservations however please know that at this time we have limited resources for catering.

I certainly understand your frustration and disappointment as when our passengers are expecting a meal and are actually handed a snack it is rather shocking. Our inflight crew was informed of the closure and should be advising our passengers of the current situation, which appears not to be happening.

I know that I can not go back and make all those flights better for you as far as meals are concerned, but please accept my goodwill gesture of 15,000 miles to be added to your MileagePlus account. The mileage will be reflected in your account balance within 48 hours.

Or BYOL!

"But we are not making any alternative arrangements, because that would cost money, nor do we plan to advise our first class passengers in advance that they will be receiving economy meals."

As someone that used to design and build commercial kitchens, everything from a chain restaurant, to hospital kitchens, prison kitchens, and so many more than I can remember. I expect the gov't to waste time as they so often do, but this is purely in UA's control and lack of communication or real results is pure absurdity. We are getting beyond cost issues at this point, and more about a new direction UA has decided is the new path. While I don't agree with UA (and I assume you are with me as well), just be honest with me instead of stringing everyone along with zero information publicly, and what little we get from a GS member that had to send multiple emails just to get a few miles... Again, I could have built a new facility in less time, something else with UA is going on.

...because that might cause them to take their custom elsewhere.

I got no mileage from them for my DEN-HNL flight but then I didn't complain directly, just gave them a terrible feedback in the after-flight survey.

Speaking of the Priority Pass restaurant... would that happen to be in the same terminal from where UA leaves for LIH? I have a 2 1/2 hour layover. I might as well go there and kill some time and get some food.

Home base is Denver (1K0, and I fly paid F. The catering situation has been a complete joke. Multiple flights that list "dinner/lunch" have passed the "chips and chocolate" basket, or the dreaded undressed burger. Don't get me started on the "fruit cup."

I finally wrote the 1k email as beyond the original October notification email, I've received no other information (other than this board).

Just received a phone call from UA. They're sending a $50 Visa card "to cover [my] next lunch on [their] dime." Agent also communicated they have "no status" on a resolution but are working to get that information.

E

No - it's at C in the center so it's no a big deal to go there.

Thank you for passing this info on, but did they happen to mention what they are trying to resolve?

Denver airport noob... where in relation is C compared to where UA leaves to go to LIH? An easy walk? Or is it like DFW and requires a train ride?
Thanks

DEN-LIH almost always leaves from term B, but the train to term C is only 5/10 min journey.
Not as big a deal as DFW, imo!

It sounds to me like, for whatever reason, construction and/or renovation has come to a grinding halt and things are in limbo indefinitely.

United operates out of Terminal B at DIA. It does require a train ride but it's very quick, 6 or 7 minutes max including wait time to get between B and C.

The bigger wildcard in how long it takes to get from the restaurant in C to your gate actually may be how long it takes to walk from the train in terminal B to your gate, because terminal B is extremely long. They usually put larger planes closer to the center (AKA closer to the train) as the gate areas are larger but a 752 might be out a little farther, depending on gate availability.

I would take the 7 minutes for the train ride and add 5 minutes if your gate is close to the center, maybe 10 if if you have to walk halfway to the end. Very unlikely you'll have to go all the way to the end as those are usually smaller mainline planes or UX flights. There are moving walkways that are usually working but are guaranteed to be out of service if you're counting on them.