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I can't believe you guys continue to put up with this @#$%$* from United.
United has proven that the only way to teach them a lesson (see: Basic Economy Rollback) is WITH YOUR (United co-branded) CREDIT CARD! |
I was on DEN-YYC tonight. F meal was the cheeseburger. Yet another complaint will be submitted tomorrow.
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Try being a frontline agent and not hearing anything from the company on this and trying to take a best guess.... kind of can't wait to go back to below the wing... my heart sinks everytime i hear a call over my radio asking me to talk to y'all over this...
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Originally Posted by transportprof
(Post 29578658)
Not entirely nothing, perhaps.
From this quote in Post 686: it appears that they could be diverting the ingredients that would have gone into F meals prepared in their dormant flight kitchen to good causes in the Denver area. At least someone would be getting some real food that way.
Originally Posted by fumje
(Post 29578667)
I have seen donated food that looks better than some of these ex-DEN F cabin meals.
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Originally Posted by CleUnited
(Post 29579273)
Try being a frontline agent and not hearing anything from the company on this and trying to take a best guess.... kind of can't wait to go back to below the wing... my heart sinks everytime i hear a call over my radio asking me to talk to y'all over this...
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Affect Polaris about of DEN?
Does this issue affect Polaris flights out of DEN? I am DEN-LHR today and trying to decide if I eat prior. |
Originally Posted by DCEsquire
(Post 29577944)
Holy Cow! I just saw this thread. I was in F on a DEN-IAD flight on March 25th and the dinner "choice" was (a) hamburger; (b) ...nada.
I couldn't believe it actually, thought it was an isolated incident. Wondered what my vegetarian wife would have done. The hamburger was terrible. A small piece of meat with a massive giant piece of roll wrapped around it. What the heck is going on?! |
Originally Posted by AirMiles2001
(Post 29581686)
Does this issue affect Polaris flights out of DEN? I am DEN-LHR today and trying to decide if I eat prior. |
Originally Posted by halls120
(Post 29581747)
Problem with the kitchen that must be expensive to remediate or Kirby is using DEN to just how far he can go to reduce the soft product before it affects overall profitability.
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Originally Posted by halls120
(Post 29581747)
Problem with the kitchen that must be expensive to remediate or Kirby is using DEN to just how far he can go to reduce the soft product before it affects overall profitability.
I doubt this has anything to do with cost given it is such a small expense in the big picture of UA revenue/profit. |
Originally Posted by HNLbasedFlyer
(Post 29582502)
I find it interesting that people think construction in a airport facility not owned by United is completely within the airlines control (or even much at all in United's control). I doubt this has anything to do with cost - probably more to do with unions, permits, inspections, approvals, etc.....
I doubt this has anything to do with cost given it is such a small expense in the big picture of UA revenue/profit. If they'd wanted to fix it, they could've. They obviously don't, as there's another viable option available. |
Originally Posted by NoLaGent
(Post 29582527)
there's another viable option available.
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Originally Posted by HNLbasedFlyer
(Post 29582533)
Such as?
https://www.lsgskychefs.com/location/denver-co/ |
Originally Posted by NoLaGent
(Post 29582552)
Obviously LSG. They're already under contract and service the United Clubs for food services, they have for years.
https://www.lsgskychefs.com/location/denver-co/ to cater and deliver to United’s specs, from that location. Also assumes the financials/contracts are in place. I don’t know anything about LSG or the catering business to be honest, but based on what I do for a living, things that seem simple on the surface can be very complex once you start peeling the onion. Especially for a temporary situation that may have started short term and just snowballed from there. Without being their contracts person, I wouldn’t know ... |
LSG would need to add a lot of line capacity, apparently, which isn't in the cards. This issue is discussed earlier in the thread somewhere (cant find it ATM).
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