Aug 24, 2017, 1:59 pm
Last edit by: DELee
Update: 06 Sept 2017 - Latest waiver posting
Previous waivers:
Update: 30 Aug 2017
Update (08/29/17 15:50 CDT):
Booking waiver now extended through 12 September and changes covered through November 15th
Update (08/28/17 11:15 am EDT): Waiver extended through 05 September and rebooking and changes now covered through 20 September
Update 6PM (Central Time) 27 Aug 2017
IAH closure extend to 7PM 28 August
Update (08/27/17 12:45 pm EDT): Waiver extended through 31 August and rebooking and changes now covered through 13 September
Posted 27 August 2017 morning
Updated UA travel waiver for Harvey ( including IAH) 26 Aug 2017 = rebooking extend to 11 Sept
Updated UA travel waiver for Harvey ( including IAH) as of noon (Central Time) 25 Aug 2017
UA travel waiver (including IAH) for Harvey as 3PM (Central Time) 24 Aug 2017
Previous waivers:
Update: 30 Aug 2017
Hurricane Harvey continues to affect flights to and from Texas and the Gulf Coast
United flights to and from Texas and the Gulf Coast continue to be affected by Hurricane Harvey. There are now a limited number of flights operating between Houston and other major U.S. airports, but many flights to and from Houston continue to be canceled.
Please check your flight status before you go to the airport, and sign up to receive flight status messages in the event of changes. Also note that road conditions around the airport continue to be poor, so travelers should carefully plan their travel to and from the airport.
If you have an upcoming United flight that includes travel through Houston, we recommend postponing your travel until conditions improve. The Houston area is extremely taxed and may not have the resources to offer hotel and restaurant services to Houston visitors.
Travelers with booked flights to, from or through the Texas and Gulf Coast area can use our travel waiver to change their flight. Please note that we are experiencing a high volume of calls due to the severity of the situation, so we recommend using united.com or the United app.
United flights to and from Texas and the Gulf Coast continue to be affected by Hurricane Harvey. There are now a limited number of flights operating between Houston and other major U.S. airports, but many flights to and from Houston continue to be canceled.
Please check your flight status before you go to the airport, and sign up to receive flight status messages in the event of changes. Also note that road conditions around the airport continue to be poor, so travelers should carefully plan their travel to and from the airport.
If you have an upcoming United flight that includes travel through Houston, we recommend postponing your travel until conditions improve. The Houston area is extremely taxed and may not have the resources to offer hotel and restaurant services to Houston visitors.
Travelers with booked flights to, from or through the Texas and Gulf Coast area can use our travel waiver to change their flight. Please note that we are experiencing a high volume of calls due to the severity of the situation, so we recommend using united.com or the United app.
Booking waiver now extended through 12 September and changes covered through November 15th
FAA Advisory for IAH
Due to WEATHER/ HURRICANE HARVEY, the George Bush Intercontinental/Houston Airport (IAH) was closed as of Aug 28 at 09:38 AM CDT. The date/time when the airport is expected to reopen is Aug 30 at 04:00 PM CDT.
Due to WEATHER/ HURRICANE HARVEY, the George Bush Intercontinental/Houston Airport (IAH) was closed as of Aug 28 at 09:38 AM CDT. The date/time when the airport is expected to reopen is Aug 30 at 04:00 PM CDT.
Hurricane Harvey is affecting flights to and from Texas and the Gulf Coast
Due to Hurricane Harvey, United flights to and from Houston Intercontinental are canceled until at least noon on Thursday, August 31, and additional flights to and from Texas and the Gulf Coast may be affected. If you have planned travel, please see our travel waiver below to change your flight. Please note that we are experiencing a high volume of calls, so we recommend using united.com or the United app.
Due to Hurricane Harvey, United flights to and from Houston Intercontinental are canceled until at least noon on Thursday, August 31, and additional flights to and from Texas and the Gulf Coast may be affected. If you have planned travel, please see our travel waiver below to change your flight. Please note that we are experiencing a high volume of calls, so we recommend using united.com or the United app.
AIRPORT STATUS INFORMATION
provided by the FAA's Air Traffic Control System Command Center
George Bush Intercontinental/Houston Airport (IAH) Real-time Status
.....
Due to WEATHER/ HURRICANE HARVEY, the George Bush Intercontinental/Houston Airport (IAH) was closed as of Aug 27 at 10:24 AM CDT. The date/time when the airport is expected to reopen is Aug 31 at 12:00 PM CDT.
provided by the FAA's Air Traffic Control System Command Center
George Bush Intercontinental/Houston Airport (IAH) Real-time Status
.....
Due to WEATHER/ HURRICANE HARVEY, the George Bush Intercontinental/Houston Airport (IAH) was closed as of Aug 27 at 10:24 AM CDT. The date/time when the airport is expected to reopen is Aug 31 at 12:00 PM CDT.
Update 6PM (Central Time) 27 Aug 2017
IAH closure extend to 7PM 28 August
Hurricane Harvey is affecting flights to and from Texas and the Gulf Coast
Due to Hurricane Harvey, United flights to and from Houston Intercontinental are canceled until 7 p.m. on Monday, August 28, and additional flights to and from Texas and the Gulf Coast may be affected. If you have planned travel, please see our travel waiver below to change your flight. Please note that we are experiencing a high volume of calls, so we recommend using united.com or the United app if possible.
Due to Hurricane Harvey, United flights to and from Houston Intercontinental are canceled until 7 p.m. on Monday, August 28, and additional flights to and from Texas and the Gulf Coast may be affected. If you have planned travel, please see our travel waiver below to change your flight. Please note that we are experiencing a high volume of calls, so we recommend using united.com or the United app if possible.
Update (08/27/17 12:45 pm EDT): Waiver extended through 31 August and rebooking and changes now covered through 13 September
Posted 27 August 2017 morning
Hurricane Harvey is affecting flights to and from Texas and the Gulf Coast
Due to Hurricane Harvey, United flights to and from Houston Intercontinental are canceled until noon on Monday, August 28, and additional flights to and from Texas and the Gulf Coast may be affected. If you have planned travel, please see our travel waiver below to change your flight. Please note that we are experiencing a high volume of calls, so we recommend using united.com or the United app if possible.
Due to Hurricane Harvey, United flights to and from Houston Intercontinental are canceled until noon on Monday, August 28, and additional flights to and from Texas and the Gulf Coast may be affected. If you have planned travel, please see our travel waiver below to change your flight. Please note that we are experiencing a high volume of calls, so we recommend using united.com or the United app if possible.
Updated UA travel waiver for Harvey ( including IAH) 26 Aug 2017 = rebooking extend to 11 Sept
Updated UA travel waiver for Harvey ( including IAH) as of noon (Central Time) 25 Aug 2017
UA travel waiver (including IAH) for Harvey as 3PM (Central Time) 24 Aug 2017
Travel Waiver: Gulf Coast Tropical Weather (25 Aug - 12 Sept, 2017) - Affects IAH
Aug 29, 2017, 2:21 pm
#241
Join Date: Jun 2004
Location: ATL
Programs: Delta PlM, 1M
Posts: 6,363
UPDATE:
As I suspected, her Thursday flight is now canceled. United is refusing to book her on AA. She is now scheduled to leave on Saturday. (originally ticketed for Tuesday).
The United agent said she could cancel her ticket for a refund, but buying a new ticket on AA would cost 3X as much as what she'll get back from United. And what's more, AA doesn't actually fly to her home airport in Canada. The closest she can get on AA is a 4-hour drive from her home. For three times the price. So at this point she is just going to hunker down and wait it out.
As I suspected, her Thursday flight is now canceled. United is refusing to book her on AA. She is now scheduled to leave on Saturday. (originally ticketed for Tuesday).
The United agent said she could cancel her ticket for a refund, but buying a new ticket on AA would cost 3X as much as what she'll get back from United. And what's more, AA doesn't actually fly to her home airport in Canada. The closest she can get on AA is a 4-hour drive from her home. For three times the price. So at this point she is just going to hunker down and wait it out.
Did you try looking for a regional flight to some city that Air Canada flies out of?
Aug 29, 2017, 2:51 pm
#242
Join Date: Mar 2016
Location: Mid-Hudson Valley, NY USA
Programs: SPG Plat, MR Plat, UA Silver
Posts: 12
Aug 29, 2017, 3:06 pm
#244
Join Date: Apr 2012
Location: IAD
Programs: UA 1K & 2MM, MR Titanium
Posts: 459
Aug 29, 2017, 3:34 pm
#245
Join Date: Aug 2014
Posts: 19
As far as I know you are covered by the travel waiver even if you book now. Who knows when flights will actually resume. I would book Sunday or Monday whatever is cheapest and then if it appears the flight will not operate (or the whole airport remains closed), you can rebook under the waiver. I agree that if you wait until operations resume the prices are likely to be high.
I have no idea if I will actually be able to take the flight, of course.
Aug 29, 2017, 4:17 pm
#246
Join Date: Jan 2003
Posts: 706
Now it is simply impossible to go to my destination with UA.
Aug 29, 2017, 4:52 pm
#248
Join Date: Apr 2007
Location: USA
Programs: AAdvantage, MileagePlus, SkyMiles
Posts: 4,159
Aug 29, 2017, 4:56 pm
#249
Join Date: Jan 2016
Location: New York
Programs: EK Platinum, AA EXP, Marriott Platinum, Hilton Diamond
Posts: 1,148
Obviously no one knows what next week will look like at IAH, but I'm flying IAH-EWR-IAH out on the 8th, back on the 11th. What are the chances of this trip actually happening? Before the waiver extension to the 12th I was confident UA ops at iah would be back to normal by next Friday, but now I'm jot sure. Thoughts?
Aug 29, 2017, 5:00 pm
#250
Join Date: Feb 2012
Programs: Hertz PC
Posts: 657
Kinda scary. Seen on TV some geologist (or whatever kind of scientist) said that parts of Houston will not drain out naturally. Will take weeks if not months to pump low areas including several major roads.
Airports may be able to operate soon but how long before Houston infrastructure back to normal to get people to/From airports?
Airports may be able to operate soon but how long before Houston infrastructure back to normal to get people to/From airports?
Aug 29, 2017, 5:26 pm
#252
Join Date: Nov 2014
Programs: UA 2MM
Posts: 1,679
Aug 29, 2017, 5:36 pm
#253
Join Date: Apr 2005
Location: ORD
Programs: AA, UA Plat, HH Gold, Marriott Amb
Posts: 418
Aug 29, 2017, 6:35 pm
#254
Join Date: Aug 2015
Location: ZRH/LUX/LON
Programs: BA GGL/ VS Gold. Former: UA 1K (10 years+) , EY partners Plat, SQ PPS Club, SU Gold, LH SEN/HON
Posts: 770
I persoanlly have no sympathy to UACO holdings. They will do just fine.
The pax though.....its unfortunate.
Aug 29, 2017, 7:11 pm
#255
Join Date: Apr 2012
Location: TPE
Programs: UA Gold, HA Premier, Hertz #1 Gold PC, SBUX Gold
Posts: 603
Obviously no one knows what next week will look like at IAH, but I'm flying IAH-EWR-IAH out on the 8th, back on the 11th. What are the chances of this trip actually happening? Before the waiver extension to the 12th I was confident UA ops at iah would be back to normal by next Friday, but now I'm jot sure. Thoughts?