May 31, 2017, 10:05 am
Last edit by: blueman2
Cross Country Comfort: Introducing United Airlines' New Transcontinental Service
Premium transcontinental service EWR to/from SFOLAX and BOS to/from SFO (Boston service starting 1 July 2017)
Complimentary hot meal and beverage service for customers seated in Economy Plus.
Also adding United Club access before flight and after arrival, just like ps
Premium transcontinental service EWR to/from SFOLAX and BOS to/from SFO (Boston service starting 1 July 2017)
- Flat-bed seats with custom-designed duvet & pillow provided by Saks Fifth Avenue
- New amenity kits featuring Soho House & Co's Cowshed Spa products
- Featured cocktail, Moscow Mule
- Hot towel service offered after take-off & prior to landing
- Seasonally refreshed menus
- Dining will be topped off with items from United Polaris' dessert menu.
- Before arrival, snacks such as Boulder Canyon potato chips & Madik’s almonds will be served.
- Note: These routes are not CPU eligible (with need to use RPU/GPU/Miles+copay)
Complimentary hot meal and beverage service for customers seated in Economy Plus.
Also adding United Club access before flight and after arrival, just like ps
Cross Country Comfort: Introducing United Airlines’ New Transcontinental Service
Jun 15, 2017, 9:41 am
#121
Join Date: Aug 2016
Location: SFO
Programs: BR Diamond, Dynasty Flyer Paragon, Marriott Lifetime Plat
Posts: 1,926
I was wondering if the EWR-SJC route is also part of this?
Jun 15, 2017, 10:15 am
#122
Join Date: Mar 2013
Location: BDL/NYC/BOS
Programs: UA/*A Gold, Global Entry, Marriott Plat, Hilton+IHG Gold, Hertz PC, DL
Posts: 1,752
Jun 15, 2017, 10:16 am
#123
FlyerTalk Evangelist
Join Date: Mar 2013
Programs: DL PM, MR Titanium/LTP, Hilton Diamond
Posts: 10,130
Wouldn't expect it to be. Only competition is AS (from EWR) and B6 (from JFK) neither of which feature anything beyond normal domestic F.
Now if B6 introduced Mint from JFK and pulled in decent numbers, that might prompt UA to throw this on the SJC route.
Now if B6 introduced Mint from JFK and pulled in decent numbers, that might prompt UA to throw this on the SJC route.
Jun 16, 2017, 11:43 am
#124
Join Date: Aug 2016
Location: San Francisco
Programs: UA Plat, UA Club, Marriott/SPG Gold, Fairmont Premier, Amex Plat
Posts: 62
I'm flying SFO->BOS on June 25th. I've flown this route on the 752 before, and generally like the seats up front.
I don't think the new service will change that much on the ground as I already have club membership (in fact, it might make BOS a bit more crowded). Though, I am excited lie flats will always be available.
New menu, new bedding, and a kit are nice in air touches.
Going out on June 25th, and back on July 10, perhaps I can observe some difference.
Question: what are people seeing in menu/bedding now or before July 1? Are they rolling anything out before the official launch? My SFO->BOS on the 25th is a redeye and I would love some of the Saks bedding and a kit. No expectations just curious what's happening.
I don't think the new service will change that much on the ground as I already have club membership (in fact, it might make BOS a bit more crowded). Though, I am excited lie flats will always be available.
New menu, new bedding, and a kit are nice in air touches.
Going out on June 25th, and back on July 10, perhaps I can observe some difference.
Question: what are people seeing in menu/bedding now or before July 1? Are they rolling anything out before the official launch? My SFO->BOS on the 25th is a redeye and I would love some of the Saks bedding and a kit. No expectations just curious what's happening.
Last edited by sfo2bos; Jun 16, 2017 at 11:44 am Reason: spelling
Jun 16, 2017, 5:59 pm
#125
Join Date: Mar 2015
Location: NYC (Primarily EWR)
Programs: UA 1K / *G, Marriott Bonvoy Gold; Avis PC
Posts: 9,005
New amenity kit on EWR-LAX...better than the little blue kit that was given previously but still not as good as the brown leather mini-pouch that was given for BF.
Jun 16, 2017, 10:17 pm
#126
Join Date: Dec 2013
Location: dark side of the moon
Programs: papa card, UA 1K
Posts: 707
Jun 17, 2017, 12:03 am
#128
Join Date: Mar 2015
Location: NYC (Primarily EWR)
Programs: UA 1K / *G, Marriott Bonvoy Gold; Avis PC
Posts: 9,005
Jun 17, 2017, 12:19 pm
#129
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,422
Yes - the brown leather pouch I got on p.s. last year has become my "backup" amenity kit that travels with me. It's a wonderfully slim form factor, and looks nice to boot.
Jun 17, 2017, 1:50 pm
#130
Join Date: Jan 2013
Programs: UA S, Marriott Gold (UA), Hertz PC (UA), HH Gold (cc), Avis PP, National EC Executive
Posts: 280
What about SFO-IAD?! Dulles actually has way more UA passenger traffic than BOS (3x), though perhaps many of them are not originating / going to the west coast.
A more fun question: What would be the best, next routes for United to add p.s./"cross country comfort" service? I would say SFO-IAD is top, but what about after that? Someplace in the southeast like Orlando? Someplace in northwest like Seattle (e.g. EWR-SEA)? More CA cities like San Diego?
A more fun question: What would be the best, next routes for United to add p.s./"cross country comfort" service? I would say SFO-IAD is top, but what about after that? Someplace in the southeast like Orlando? Someplace in northwest like Seattle (e.g. EWR-SEA)? More CA cities like San Diego?
Jun 17, 2017, 1:51 pm
#131
FlyerTalk Evangelist
Join Date: Mar 2013
Programs: DL PM, MR Titanium/LTP, Hilton Diamond
Posts: 10,130
What about SFO-IAD?! Dulles actually has way more UA passenger traffic than BOS (3x), though perhaps many of them are not originating / going to the west coast.
A more fun question: What would be the best, next routes for United to add p.s./"cross country comfort" service? I would say SFO-IAD is top, but what about after that? Someplace in the southeast like Orlando? Someplace in northwest like Seattle (e.g. EWR-SEA)? More CA cities like San Diego?
A more fun question: What would be the best, next routes for United to add p.s./"cross country comfort" service? I would say SFO-IAD is top, but what about after that? Someplace in the southeast like Orlando? Someplace in northwest like Seattle (e.g. EWR-SEA)? More CA cities like San Diego?
BOS is only happening because DL and B6 are there operating D1 and Mint service.
DL tried D1 to SEA from JFK and it didn't work.
This effort has nothing to do with passenger volume it's solely about competition. Only expansion will happen if AA/DL/B6 compete and peel away significant premium passenger volume
Don't forget VX/AS are sticking with the only domestic F model so no need to beat that with lie-flats on those routes.
Last edited by Duke787; Jun 17, 2017 at 1:57 pm
Jun 18, 2017, 2:49 pm
#132
Join Date: Jan 2013
Programs: UA S, Marriott Gold (UA), Hertz PC (UA), HH Gold (cc), Avis PP, National EC Executive
Posts: 280
No chance on any of those. No real competition. Unless DL or B6 makes a move against one of these routes why does UA need to spend any resources here
BOS is only happening because DL and B6 are there operating D1 and Mint service.
DL tried D1 to SEA from JFK and it didn't work.
This effort has nothing to do with passenger volume it's solely about competition. Only expansion will happen if AA/DL/B6 compete and peel away significant premium passenger volume
Don't forget VX/AS are sticking with the only domestic F model so no need to beat that with lie-flats on those routes.
BOS is only happening because DL and B6 are there operating D1 and Mint service.
DL tried D1 to SEA from JFK and it didn't work.
This effort has nothing to do with passenger volume it's solely about competition. Only expansion will happen if AA/DL/B6 compete and peel away significant premium passenger volume
Don't forget VX/AS are sticking with the only domestic F model so no need to beat that with lie-flats on those routes.
Any idea why DL and B6 targeted SFO-BOS to begin with? Lots of biotech startups in the BOS area? Proximity to hedgefunds and other high-flying financial firms?
Jun 19, 2017, 1:08 am
#133
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,467
Here's a crazy one. UA will sell you a seat on DL's new premium t-con as part of a roundtrip itinerary. And for cheaper than DL will sell a similar itinerary.
If you can't beat 'em . . . .
If you can't beat 'em . . . .
Last edited by Kacee; Jun 19, 2017 at 1:17 am
Jun 19, 2017, 3:33 am
#134
Join Date: Jan 2006
Location: IAD-DCA
Programs: Won Kay
Posts: 1,324
Jun 19, 2017, 4:00 am
#135
Join Date: Nov 2014
Posts: 597
No question MINT shook up the entire transcon market, and no doubt there was a call for it from their BOS customer base and those connecting through BOS. They didn't want to have to connect thru JFK to have a lie-flat. It made solid business sense and forced the hands of their competitors, so they added the service on select non-stops from BOS.
The guess here is that they will continue to expand MINT to other long-haul markets, both from BOS and JFK, which they began to do some time ago with MINT service to Barbados, IIRC.