May 31, 2017, 10:05 am

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Cross Country Comfort: Introducing United Airlines' New Transcontinental Service

Premium transcontinental service EWR to/from SFOLAX and BOS to/from SFO (Boston service starting 1 July 2017)

Flat-bed seats with custom-designed duvet & pillow provided by Saks Fifth Avenue
New amenity kits featuring Soho House & Co's Cowshed Spa products
Featured cocktail, Moscow Mule
Hot towel service offered after take-off & prior to landing
Seasonally refreshed menus
Dining will be topped off with items from United Polaris' dessert menu.
Before arrival, snacks such as Boulder Canyon potato chips & Madik’s almonds will be served.
Note: These routes are not CPU eligible (with need to use RPU/GPU/Miles+copay)

Complimentary hot meal and beverage service for customers seated in Economy Plus.

Also adding United Club access before flight and after arrival, just like ps

Cross Country Comfort: Introducing United Airlines’ New Transcontinental Service

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Nov 10, 2018, 1:00 am

#436

diburning

Join Date: Jun 2012

Location: New England

Programs: American Gold, Marriott Gold, Hilton Silver

Posts: 5,641

Quote:

Originally Posted by cfischer

Probably imminent. It is scheduled till EOS with lie-flat (I have bookings for September 2019). With SFO it was the same story, they ran it a little while as First and then announced transitioning to p.s. My guess is 1/1/19 ... we'll see.

Just before SFO launched, we also saw frequent last minute swaps to 777s.

As far as BOS-LAX being a premium route, is there really a demand for premium transcontinental service on this route? I know JetBlue is doing well, but Delta seems to have a half-hearted attempt at premium service on this route (basically BOS-LAX is operated with both 757s and 737s, and DeltaOne is only available on the 757s). If this route is a viable premium transcon route for multiple players, wouldn't we see Delta go all in on it?

Nov 10, 2018, 2:22 am

#437

cfischer

FlyerTalk Evangelist

Join Date: Aug 2005

Location: BOS/EAP

Programs: UA 1K, MR LTT, HH Dia, Amex Plat

Posts: 32,066

Quote:

Originally Posted by diburning

well, UA decided to go all lie-flat on this route ... why do this and not bring the rest of p.s. along? Makes little sense IMO.

Nov 10, 2018, 10:20 am

#438

DELee

FlyerTalk Evangelist

Join Date: Jun 2010

Location: TOA

Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K

Posts: 20,061

Quote:

Originally Posted by cfischer

well, UA decided to go all lie-flat on this route ... why do this and not bring the rest of p.s. along? Makes little sense IMO.

Well, what UA thinks often makes so little sense that they earn only ean pennies because of how poorly they position these flights and operate in this competitive market.

David

diburning likes this.

Nov 10, 2018, 1:03 pm

#439

Kacee

A FlyerTalk Posting Legend

Join Date: Apr 2013

Location: PHX

Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)

Posts: 56,467

Quote:

Originally Posted by diburning

If this route is a viable premium transcon route for multiple players, wouldn't we see Delta go all in on it?

Well DL has bailed on SFO-BOS, while UA has gone all in, so UA is not necessarily the measure of what DL will do.

Quote:

Originally Posted by cfischer

well, UA decided to go all lie-flat on this route ... why do this and not bring the rest of p.s. along? Makes little sense IMO.

Quote:

Originally Posted by DELee

Well, what UA thinks often makes so little sense that they earn only ean pennies because of how poorly they position these flights and operate in this competitive market.

Penny wise pound foolish

How much does it cost to provision a pillow?

Nov 10, 2018, 2:25 pm

#440

anc-ord772

Join Date: Sep 2003

Location: LAX

Programs: UA MM | BA Silver

Posts: 7,193

Hmm, glad I read the updated posts. I was on the fence between UA and DL BOS-LAX in a couple of weeks. Both flatbed 757s, but if UA has in-fact ditched the ps trimmings I made the right call to go DL. It's a long flight without a proper blanket/pillow. Plus D1/PS catering > Domestic F catering.

Frankly, whether UA/DL go all in doesn't matter to me as long as some of the flights are PS/D1. AA is a joke and never a consideration due to their aircraft configs. Do they know this?

Nov 10, 2018, 2:35 pm

#441

Kacee

A FlyerTalk Posting Legend

Join Date: Apr 2013

Location: PHX

Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)

Posts: 56,467

Quote:

Originally Posted by anc-ord772

if UA has in-fact ditched the ps trimmings I made the right call to go DL. It's a long flight without a proper blanket/pillow. Plus D1/PS catering > Domestic F catering.

LAX-BOS is not a D1 route, but they will offer D1 on the lie-flat aircraft. So that's a different model from UA, which will designate the route as "premium" as opposed to varying service level based on the assigned aircraft.

Nov 10, 2018, 4:33 pm

#442

anc-ord772

Join Date: Sep 2003

Location: LAX

Programs: UA MM | BA Silver

Posts: 7,193

Quote:

Originally Posted by Kacee

As long as DL offers D1 service on flatbed aircraft I can make BOS-LAX work, even if it's not all flights. I can't remember being slighted on the blanket/pillow situation last time I flew BOS-LAX on UA flatbed, but I guess that was the case.

Nov 10, 2018, 5:30 pm

#443

phkc070408

Join Date: Jan 2013

Location: Delaware

Programs: UA Mileage Plus, Amtrak Guest Rewards

Posts: 1,393

So am I correct In understanding that on red-eye flights E+ pax get a full meal while J passengers only get a "snack?"

Note: I realize that an E+ meal is not comparable to a J meal.

Nov 10, 2018, 6:00 pm

#444

rch4u

Join Date: Jul 2005

Location: RIC

Programs: UA 1K MM

Posts: 3,387

No, both are coded as snack and receive a snack. In Economy Plus, it’s a cold dish, fruit, and a small dessert. In Business, it’s a hot sandwich or calzone, grapes, and chocolate.