May 31, 2017, 10:05 am
Last edit by: blueman2
Cross Country Comfort: Introducing United Airlines' New Transcontinental Service
Premium transcontinental service EWR to/from SFOLAX and BOS to/from SFO (Boston service starting 1 July 2017)
Complimentary hot meal and beverage service for customers seated in Economy Plus.
Also adding United Club access before flight and after arrival, just like ps
Premium transcontinental service EWR to/from SFOLAX and BOS to/from SFO (Boston service starting 1 July 2017)
- Flat-bed seats with custom-designed duvet & pillow provided by Saks Fifth Avenue
- New amenity kits featuring Soho House & Co's Cowshed Spa products
- Featured cocktail, Moscow Mule
- Hot towel service offered after take-off & prior to landing
- Seasonally refreshed menus
- Dining will be topped off with items from United Polaris' dessert menu.
- Before arrival, snacks such as Boulder Canyon potato chips & Madik’s almonds will be served.
- Note: These routes are not CPU eligible (with need to use RPU/GPU/Miles+copay)
Complimentary hot meal and beverage service for customers seated in Economy Plus.
Also adding United Club access before flight and after arrival, just like ps
Cross Country Comfort: Introducing United Airlines’ New Transcontinental Service
May 31, 2017, 2:14 pm
#61
Join Date: Nov 2005
Location: DTW and ORD
Posts: 667
In this regard, wasn't Delta just catching up to United? I thought current DL seats on premium transcon routes is similar to United's, and with 757s which are most flights, exactly the same Diamond seat.
May 31, 2017, 2:34 pm
#62
Join Date: Jan 2010
Location: SFO
Posts: 1,754
JetBlue and Virgin sell snack boxes or the equivalent of the DL free offering.
Isn't it common to get kicked into E+ if you do not have a seat assignment at T24?
May 31, 2017, 2:49 pm
#64
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,857
Still at good chance you will be placed in E-, see http://www.flyertalk.com/forum/unite...ll-happen.html
May 31, 2017, 3:05 pm
#65
Join Date: Mar 2015
Location: NYC (Primarily EWR)
Programs: UA 1K / *G, Marriott Bonvoy Gold; Avis PC
Posts: 9,005
Great in the short run for those sitting in Y+, but like others am a bit wary for what this means down the road...airlines usually aren't this generous with new benefits without a catch. If Y+ doesn't change at the start of next year, I will gladly eat my words 
May 31, 2017, 3:07 pm
#66
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA Plat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 16,855
So what happens if there is a multiple companion PNR with more than one elite. For example, I normally travel with 2 others - 2 golds and our 2yo daughter who has no status since we just started getting her own seats. Maybe I wasn't interpreting the DL site correctly, but I got the impression that in this scenario, you can't have all 3 upgraded - just 2. Is that correct?
May 31, 2017, 3:58 pm
#67
Suspended
Join Date: Jun 2005
Programs: Delta Diamond, Marriott Ambassador & Lifetime Titanium, Hertz President's Circle, United Silver
Posts: 6,334
And, of course, it's amazing that United is offering this for relatively short EWR-SFO/LAX flights but providing NOTHING -- not even a meal! -- for IAH-HNL or HNL-GUM, both of which are about 8 hours in duration.
May 31, 2017, 4:05 pm
#68
Join Date: Mar 2009
Location: LAX & EWR/JFK
Programs: Fomerly UA 1K, now Gold... next year, who knows?
Posts: 1,432
As Karma would have it... we're booked LAX-EWR on July 1.
I'll try to report back upon arrival...
I'll try to report back upon arrival...
May 31, 2017, 4:51 pm
#69
Join Date: Jan 2016
Posts: 622
It's a bummer they couldn't include any of the DC airports. I would have thought that DCA-SFO would have gotten it at the very least. I suppose it has to do with frequency though and available airframes.
Any speculation on whether this will expand to DC in the future (maybe when the MoM comes online)?
Any speculation on whether this will expand to DC in the future (maybe when the MoM comes online)?
UA has SFO-IAD on lockdown too. VX has the one-a-day, and I think every other airline requires you to connect. Compare that to the 6 (ish?) flights a day UA offers. There's a SFO-IAD and IAD-SFO served by a 757/772 most of the time (size of plane varies by season), and recently, a second SFO-IAD/IAD-SFO 772. If you want lie flats, they are available, you just won't get club access or the extra PS perks.
May 31, 2017, 5:01 pm
#70
Join Date: Nov 2005
Location: PHL, EWR
Programs: UA Gold; AA; Amtrak Select Plus;HH Diamond;Hyatt Disc;Hertz PC; Total Wine Grand Reserve!
Posts: 2,402
Still free food and drinks for 1ks in E+?
So when I sent a text to my S.O. who is an EWR based 1K, his response was: "Does this mean I won't be able to get my free cheeseburger and drink anymore?"
Interesting question. Will 1Ks still get the free BOB food and drink if they are in E+ on one of these premium routes?
Interesting question. Will 1Ks still get the free BOB food and drink if they are in E+ on one of these premium routes?
May 31, 2017, 7:10 pm
#71
FlyerTalk Evangelist
Original Poster
Join Date: Feb 2007
Location: Los Angeles / Basel
Programs: UA 1K MM, AA EXP, Hyatt Globalist
Posts: 26,928
So when I sent a text to my S.O. who is an EWR based 1K, his response was: "Does this mean I won't be able to get my free cheeseburger and drink anymore?"
Interesting question. Will 1Ks still get the free BOB food and drink if they are in E+ on one of these premium routes?
Interesting question. Will 1Ks still get the free BOB food and drink if they are in E+ on one of these premium routes?
May 31, 2017, 7:23 pm
#72
Join Date: Nov 2005
Location: PHL, EWR
Programs: UA Gold; AA; Amtrak Select Plus;HH Diamond;Hyatt Disc;Hertz PC; Total Wine Grand Reserve!
Posts: 2,402
May 31, 2017, 7:23 pm
#73
Join Date: Jan 2016
Location: SFO
Programs: Marriott Ti/LTP
Posts: 1,329
Would non-1k/GS take a middle E+ seat over a W/A E- for a free meal?
May 31, 2017, 7:33 pm
#74
Join Date: Mar 2015
Location: New York, NY
Posts: 687
As a Premier Silver that often gets faced with this dilemma, I would, if the flight is within meal hours. I’d wager a good amount of the eastbound transcons won’t see meal service due to their late departures.
May 31, 2017, 7:33 pm
#75
Join Date: May 2009
Location: Washington, DC
Programs: UA 1K 1MM, AA, DL
Posts: 7,418
Surely this alone won't be the driver to broader changes. It's a couple of routes, not system wide. If meals on two routes means a huge change to the E+ policy, UA will have further problems.