Last edit by: WineCountryUA
Main Impact
Useful Links
EveryDay Awards - UA MP award changes 1 Nov 2017 (Everyday award/dynamic price, No RTW, No Show fee,..)
principle change - Standard awards being replaced by "EveryDay Award" with variable pricing
What is the Excursionist Perk?
Previous thread -- UA award booking,change questions/fees/issues/routing/excursionist problems {Archive}
- No more free stopover - replaced with Excursionist Perk
- Agents no longer have the ability to find routings or build itineraries that do not show up on united.com
- Manually constructing trips using multi-city search results in multiple award fares being charged
- Changing any segment basically requires current availability for all existing Os&Ds in the PNR (as if a brand new booking is made)
- Singapore Airlines segments are priced separately (add-ons)
Useful Links
EveryDay Awards - UA MP award changes 1 Nov 2017 (Everyday award/dynamic price, No RTW, No Show fee,..)
principle change - Standard awards being replaced by "EveryDay Award" with variable pricing
What is the Excursionist Perk?
The Excursionist Perk is a free one-way award within select multi-city itineraries. Members who book an itinerary with three or more one-way awards will be eligible to receive one of those one-way awards for free, if it meets all of these conditions:
The Excursionist Perk cannot be in the MileagePlus defined region where your travel originates. (For example, if your journey begins in North America, you will only receive the Excursionist Perk if travel is within a region outside of North America.)
The Excursionist Perk cannot be in the MileagePlus defined region where your travel originates. (For example, if your journey begins in North America, you will only receive the Excursionist Perk if travel is within a region outside of North America.)
- Travel must end in the same MileagePlus defined region where travel originates.
- The origin and destination of the Excursionist Perk is within a single MileagePlus defined region.
- The cabin of service and award type of the free one-way award is the same or lower than the one-way award preceding it.
- If two or more one-way awards qualify for this benefit, only the first occurrence will be free.
Previous thread -- UA award booking,change questions/fees/issues/routing/excursionist problems {Archive}
UA award booking, change questions / issues / routing / excursionist problems / help
#1006
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
However, HUCA, try a different agent. The agent was miss reading the info.
Never waste you time with an agent like that. The more you push the more they will stonewall.
#1007
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,417
Today at SFO, the first bag hit the carousel about 45 minutes after flight arrival. I would just barely have been able to make an 80-minute connection, but 60 minutes, no way. I agree -- someone doesn't know how to read the GDS.
#1008
Join Date: Nov 2009
Location: PDX
Programs: Don't think it matters...
Posts: 5,240
#1009
Join Date: Apr 2008
Location: RDU
Posts: 5,242
Saver award inventory - should I book one year ahead or wait?
I'm trying to use up my remaining points on either an economy round trip or a Premium Plus and cash flight. I'm thinking of an award flight RDU-DPS and a separate ticket for SIN-RDU. And it was suggested recently that for awards, many folks are booking one way awards? My flight is not until 12/22/24 to 1/14/25. My question is, if you see Saver Award inventory this far out, as I do, would I be stupid to wait, thinking that miles needed will go down? Example, I can get a one way in Economy on United and Singapore Airlines for about 60,000 miles. Premium Economy is 170,000.
I know if I booked now, I could get Singapore Airlines "Premium" Economy on the A350-900 around $5000 round trip. Possibly less if I wait. It was only around $3300 when looking in November 2024 versus December 2024.
I know if I booked now, I could get Singapore Airlines "Premium" Economy on the A350-900 around $5000 round trip. Possibly less if I wait. It was only around $3300 when looking in November 2024 versus December 2024.
#1010
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
Saver awards have limited variably. While it may be slightly fewer miles in the future, it is more likely not to be available. My mantra is "see Saver, book ASAP" for times you can live with, you can cancel for free if better booking shows up later.
#1011
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,417
I'm trying to use up my remaining points on either an economy round trip or a Premium Plus and cash flight. I'm thinking of an award flight RDU-DPS and a separate ticket for SIN-RDU. And it was suggested recently that for awards, many folks are booking one way awards? My flight is not until 12/22/24 to 1/14/25. My question is, if you see Saver Award inventory this far out, as I do, would I be stupid to wait, thinking that miles needed will go down? Example, I can get a one way in Economy on United and Singapore Airlines for about 60,000 miles. Premium Economy is 170,000.
#1012
Join Date: Apr 2008
Location: RDU
Posts: 5,242
Edit: My luggage won't end up in another country with multiple PNRs? lol
Edit 2: jsloan, I went ahead and booked Premium Plus (RDU-EWR) EWR-SFO. And when possible I'll look for return award flight in PP.
If I do find it cheaper later, do they just put the extra miles back in my account?
Thank you for this advice and all the other help.
Last edited by zitsky; Jan 30, 2024 at 1:56 pm
#1013
FlyerTalk Evangelist
Join Date: Mar 2002
Location: Saipan, MP 96950 USA (Commonwealth of the Northern Mariana Islands = the CNMI)
Programs: UA Silver, Hilton Silver. Life: UA .57 MM, United & Admirals Clubs (spousal), Marriott Platinum
Posts: 15,058
If you don't have a reserve of extra miles, you can first cancel the existing reservation. But you are taking a chance that the reduced mileage award will disappear after you do so, leaving you with nothing.
#1014
Join Date: Mar 2023
Posts: 196
Is there generally lot of phantom availability on UA search right now for LH/LX/OS flights or it's usually pretty accurate? Specifically those with married segment between a short-haul and long-haul (NA-Europe or Europe-Asia)
I'm using the UA search but trying to redeem via Aeroplan because AP search is not great and I'm trying to figure out the UA search results are phantom space or if AP/AC is the issue. Wasn't able to get an AP agent to successfully find availability for any of the LH/LX/OS flights that I could see on UA , even though UA search was showing X/I availability. I tried 2 agents and probably like 5-6 flights that were showing as available
The same flights & seat availability show up on LifeMiles.
I'm thinking it's probably AC/AP, but wanted to check there isn't some known issue with phantom availability for certain airlines/routes.
I'm using the UA search but trying to redeem via Aeroplan because AP search is not great and I'm trying to figure out the UA search results are phantom space or if AP/AC is the issue. Wasn't able to get an AP agent to successfully find availability for any of the LH/LX/OS flights that I could see on UA , even though UA search was showing X/I availability. I tried 2 agents and probably like 5-6 flights that were showing as available
The same flights & seat availability show up on LifeMiles.
I'm thinking it's probably AC/AP, but wanted to check there isn't some known issue with phantom availability for certain airlines/routes.
#1016
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,417
However, you're limited to just the flights that show up on a one-way search between each pair of endpoints -- in this example, AUS-PTY, SJO-BZE, and MGA-DFW. You can no longer call up United and "hop" by stitching together award legs with 23.5-hour stopovers between them -- if the search engine doesn't find the connection, you're SOL. And the Excursionist Perk, while in some ways more flexible than the old stopover rule, can be challenging to use in some regions because the travel has to stay entirely within a single award region -- you can't connect via a different region.
Hope this helps.
#1017
Join Date: Apr 2008
Location: RDU
Posts: 5,242
Only if you are able to book at the lower fare. Upon cancelling the original reservation, those miles will be returned to you.
If you don't have a reserve of extra miles, you can first cancel the existing reservation. But you are taking a chance that the reduced mileage award will disappear after you do so, leaving you with nothing.
If you don't have a reserve of extra miles, you can first cancel the existing reservation. But you are taking a chance that the reduced mileage award will disappear after you do so, leaving you with nothing.
#1018
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,417
Note that if both itineraries are operated by UA, they're generally quite good about taking care of passengers even if they are on separate tickets.
#1019
Join Date: Apr 2003
Location: San Francisco Penninsula
Programs: Bear Backers
Posts: 934
Unable to select seats after booking a business award for Dec 29. I thought I read somewhere it may take a few days before they allow you to select seats, true? I noticed some J seats are taken on the 20th but nothing after that date except the same y seats which must be crew seats .have confirmation emails with conf numbers
#1020
Join Date: Jun 2018
Posts: 31
I've been trying to book a US-->EU-->EU long haul to short haul award ticket on LX/OS. When I click on it to book I get a pop up that the LX (long haul) flight is no longer available. Then when I search the next day or two the award doesn't show as available. Then when I search the next day or two after that it'll show as available but I get the same pop up when I try to book. This has been going on for several weeks. I was wondering if anyone knows what's going on.
Edit: meant to quote Elvasoshexai
Edit: meant to quote Elvasoshexai
Last edited by boscobjgd; Jan 31, 2024 at 12:09 pm Reason: Meant to quote other post