Dec 27, 2016, 9:23 pm
Last edit by: WineCountryUA
United's Announcement and FAQ
Kacee's Interpretation
Main Impact Since October 6
Useful Links
This is an archive thread, the active thread is Award booking questions/ issues/ routing/ excursionist problems / help
Kacee's Interpretation
Main Impact Since October 6
- Fee Changes such as platinum members are subject to various award fees
- No more free stopover - replaced with Excursionist Perk
- Agents no longer have the ability to find routings that do not show up on united.com
- Manually constructing trips using multi-city search results in multiple award fares being charged
- Changing any segment MIGHT require current availability for all existing Os&Ds in the PNR (as if a brand new booking is made) - YMMV
- Singapore Airlines segments are priced separately (add-ons)
Useful Links
This is an archive thread, the active thread is Award booking questions/ issues/ routing/ excursionist problems / help
UA award booking,change questions/fees/issues/routing/excursionist problems {Archive}
Mar 24, 2018, 3:04 pm
#2356
Join Date: Jan 2013
Location: Delaware
Programs: UA Mileage Plus, Amtrak Guest Rewards
Posts: 1,393
Mar 29, 2018, 9:21 am
#2357
Join Date: Dec 2008
Location: CLE
Programs: UA MileagePlus Premier Platinum
Posts: 1,360
When changing the date for the outbound of a return award itinerary, does the return also need to have availability to be able to make the change?
Thanks,
Thanks,
Mar 29, 2018, 9:41 am
#2358
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,417
With the current system, it seems that any partner segments on the return would need availability. UA segments will be fine.
Mar 29, 2018, 10:40 am
#2359
Join Date: Dec 2008
Location: CLE
Programs: UA MileagePlus Premier Platinum
Posts: 1,360
Thanks. So in that case, with the award change broken online, for a Plat it’s better to just book a fresh itinerary and just cancel the old one rather than call in to make the change.
Mar 29, 2018, 10:53 am
#2360
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,417
If you can book a fresh itinerary, then you should be able to make the change by calling. But, yes, if you have enough miles, book-and-cancel is a viable strategy. Just make sure that you cancel the original one as soon as the new one is ticketed, because having two reservations on the same flight is a no-no that can get both of your reservations cancelled if they notice.
Mar 29, 2018, 1:26 pm
#2361
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
given the new rules, better to book OWs vs RTs (no excursion but that is of limited value to me); and bookie new and than cancel old -- no changes.
Mar 29, 2018, 1:43 pm
#2362
Join Date: Dec 2008
Location: CLE
Programs: UA MileagePlus Premier Platinum
Posts: 1,360
Thanks all.
Does anybody else see something wrong with LH and OS availability right now online?
UPDATE
Nevermind, it’s back.
Does anybody else see something wrong with LH and OS availability right now online?
UPDATE
Nevermind, it’s back.
Last edited by WineCountryUA; Mar 29, 2018 at 9:18 pm Reason: merging consecutive posts by same member
Mar 29, 2018, 2:12 pm
#2363
Join Date: Dec 2010
Posts: 2,652
booking award on AC metal, stopover allowed?
Apologies, I couldn't find a dedicated AC award thread.
I tried plugging in a multi-city itinerary at united.com and it priced as two awards. It's been a few years, but I thought a stopover was allowed.
Looking to do USA-YYZ(stop)-YVR
I tried plugging in a multi-city itinerary at united.com and it priced as two awards. It's been a few years, but I thought a stopover was allowed.
Looking to do USA-YYZ(stop)-YVR
Last edited by WineCountryUA; Mar 29, 2018 at 9:19 pm Reason: merged into master thread on awards
Mar 29, 2018, 2:36 pm
#2364
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,028
No stopover. Priced correctly.
Mar 29, 2018, 3:07 pm
#2365
FlyerTalk Evangelist
Join Date: May 2007
Location: Houston
Programs: UA Plat, Marriott Gold
Posts: 12,694
UA eliminated stopovers generally last year on award tickets in their program.
Plus they never allowed them on one way awards.
Plus they never allowed them on one way awards.
Apr 2, 2018, 7:27 pm
#2366
Join Date: Mar 2009
Location: SJC / DPS
Programs: AS G75K, UA Silver
Posts: 1,757
What's the latest on getting mixed First/Biz itineraries to show up? Seems like when I actually want them, they're absent:
SQ BKK-SIN available in J
SQ SIN-CGK available in F
Would gladly pay the F price to have J/F, but the engine only offers J/J.
SQ BKK-SIN available in J
SQ SIN-CGK available in F
Would gladly pay the F price to have J/F, but the engine only offers J/J.
Apr 3, 2018, 12:04 am
#2367
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,417
I haven't found and hard-and-fast rule. I've found that mixed F/J itineraries are more likely to show up when the F flight comes first, but I've seen counterexamples too.
I'd probably book the J/J and then call to see if I could change to J/F.
Apr 3, 2018, 12:27 am
#2368
Join Date: Jul 2015
Posts: 14
Does anyone know why on earth United isn't showing any Asiana inventory for 2019? All inventory seems to disappear abruptly at December 31, 2018.
The same problem is happening with trying to locate these awards on Aeroplan; however, interestingly, Avianca is showing these flights.
The same problem is happening with trying to locate these awards on Aeroplan; however, interestingly, Avianca is showing these flights.
Apr 3, 2018, 8:34 am
#2369
Join Date: Mar 2009
Location: SJC / DPS
Programs: AS G75K, UA Silver
Posts: 1,757
I assume that's based on lounge access at SIN, as I can't think of any other reason you'd really care about F over J on a 45-minute flight.
I haven't found and hard-and-fast rule. I've found that mixed F/J itineraries are more likely to show up when the F flight comes first, but I've seen counterexamples too.
I'd probably book the J/J and then call to see if I could change to J/F.
I haven't found and hard-and-fast rule. I've found that mixed F/J itineraries are more likely to show up when the F flight comes first, but I've seen counterexamples too.
I'd probably book the J/J and then call to see if I could change to J/F.
I tried booking J/J and calling, but two agents couldn't touch it because it wouldn't show up in their native results
But yes, primarily for lounge access (The Private Room
), and taking advantage of the excursionist perk by having a free leg in F
Apr 3, 2018, 9:22 am
#2370
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,417
I guess my next attempt would be to book SIN-CGK and then try to change it to add the BKK-SIN sector, either online or on the phone. I don't normally recommend making changes online, but in a situation like this -- where you're not really risking much if the original reservation is impacted because it's not what you want anyway -- the downside is limited. Just make sure you double-check that you have a valid ticket afterwards. Incidentally -- which route were you hoping to ExPerk in F? There are so few eligible routes these days.
ORD-EWR and ORD-IAH are still sometimes sold as three-class... Good luck...