Apr 7, 2016, 2:59 pm
Last edit by: physioprof
Related thread
Consolidated: Is united.com or parts of it down?
Workaround for Login & "Were sorry, but united.com was unable to complete your request." Problems:
Close United tab, clear browser cache, and delete all United cookies. Instead of logging back in using the home page yellow tile, click on the "Reservations -> Change or view reservations" link, and then login using the "MileagePlus: Sign in or join" link on the upper right of the page.
Functionality issues/questions with "New" (Fall 2015) United.com
Sep 4, 2015 | 2:55 pm
#256
Join Date: Sep 2005
Location: JZRO
Posts: 9,175
Didn't there used to be an option to to limit search results to UA-only metal? I don't see it anymore.
iOS Chrome 45.0.2454.68
iOS Chrome 45.0.2454.68
Sep 4, 2015 | 3:07 pm
#257
A FlyerTalk Posting Legend
Join Date: Apr 2001
Location: PSM
Posts: 69,232
Whoa, in the new flight search, "fares are each way based on a round trip purchase" — which does not totally make sense for a multicity search and which also makes it very difficult to guess what total a/i price will be charged for an itinerary.
That's not super cool. I miss the old flight search experience which showed the lowest total a/i price as you were picking each sector.
That's not super cool. I miss the old flight search experience which showed the lowest total a/i price as you were picking each sector.
Last edited by WineCountryUA; Sep 4, 2015 at 11:43 pm Reason: Quote updated to reflect Mod edit
Sep 4, 2015 | 3:11 pm
#258
Moderator: Budget Travel forum & Credit Card Programs, FlyerTalk Evangelist
Join Date: Aug 2002
Location: YYJ/YVR and back on Van Isle ....... for now
Programs: UA lifetime MM / *A Gold
Posts: 14,685
I can't seem to book a very simple multi-city reward:
IAH-SJO 11/25
SJO-IAH 11/29
CLL-LAS 12/12
"We are unable to process your request. Please see the message below for details.
No flight schedule could be retrieved using your search criteria. Please use the form below to start a new search."
Stoopid!!!!
IAH-SJO 11/25
SJO-IAH 11/29
CLL-LAS 12/12
"We are unable to process your request. Please see the message below for details.
No flight schedule could be retrieved using your search criteria. Please use the form below to start a new search."
Stoopid!!!!
EDIT to add:
I see sbm12 beat me to it.
Last edited by WineCountryUA; Sep 4, 2015 at 11:42 pm Reason: Updated quote to reflect Mod edit
Sep 4, 2015 | 3:21 pm
#259
Join Date: Jul 2008
Location: CLL
Programs: MS Plat, AOR ninja
Posts: 2,177
a single open jaw/stopover.
I tried another more straightforward routing of:
IAH-SJO
SJO-CLL
CLL-LAS
and it doesn't like that either
I just want to use my miles....
I tried another more straightforward routing of:
IAH-SJO
SJO-CLL
CLL-LAS
and it doesn't like that either
I just want to use my miles....
Sep 4, 2015 | 3:32 pm
#260
Moderator: Budget Travel forum & Credit Card Programs, FlyerTalk Evangelist
Join Date: Aug 2002
Location: YYJ/YVR and back on Van Isle ....... for now
Programs: UA lifetime MM / *A Gold
Posts: 14,685
Sep 4, 2015 | 4:01 pm
#261
FlyerTalk Evangelist
Join Date: Feb 2007
Location: Los Angeles / Basel
Programs: UA 1K MM, AA EXP, Hyatt Globalist
Posts: 27,399
I noticed a few things using the link I posted earlier (http://www.united.com/web/en-US/default.aspx?root=1)....
Ancient laptop running an outdated version of safari works on the old site
Much newer iMac with current versions of safari and firefox started defaulting to the new version where I noticed that the bookmark in my two browsers was www.united.com even tho the link for the bookmark was the one noted above. I changed the bookmark link to the one that works for the old site in both safari and firefox, flushed my history, cache & cookies and restarted both browsers and they now default to the old site so maybe checking the actual link to your bookmark and changing it may work for you?
Ancient laptop running an outdated version of safari works on the old site
Much newer iMac with current versions of safari and firefox started defaulting to the new version where I noticed that the bookmark in my two browsers was www.united.com even tho the link for the bookmark was the one noted above. I changed the bookmark link to the one that works for the old site in both safari and firefox, flushed my history, cache & cookies and restarted both browsers and they now default to the old site so maybe checking the actual link to your bookmark and changing it may work for you?
Sep 4, 2015 | 4:08 pm
#262
Join Date: Jul 2008
Location: CLL
Programs: MS Plat, AOR ninja
Posts: 2,177
Sep 4, 2015 | 4:14 pm
#263
FlyerTalk Evangelist
Join Date: Feb 2007
Location: Los Angeles / Basel
Programs: UA 1K MM, AA EXP, Hyatt Globalist
Posts: 27,399
Sep 4, 2015 | 4:20 pm
#264
Suspended
Join Date: Feb 2015
Location: The electrified part of North Carolina
Programs: UA GM, AA GM, DL GM
Posts: 4,157
Yes, a clean cache + ual.com gives you the old site.
If you try united.com you'll get the new site, and you'll keep getting the new site even if you try ual.com afterwards. Only way back is to clean the cache and then go to ual.com again.
If you try united.com you'll get the new site, and you'll keep getting the new site even if you try ual.com afterwards. Only way back is to clean the cache and then go to ual.com again.
Sep 4, 2015 | 4:47 pm
#265
Join Date: Jan 2010
Location: Carmel Valley(was Hawaii)
Programs: United 1K 2.7 MM
Posts: 1,188
Sep 4, 2015 | 5:02 pm
#266
Join Date: Feb 2004
Location: CLE
Programs: UA GS+LT UC, AA EXP+LT PLT, Fairmont LT PLT, Marriott PLT, Hilton DIA, Hyatt Glob, Avis CHM
Posts: 4,889
With the ever larger and larger numbers of miles given away to CC holders plus less and less capacity, are you sure you want that feature?
With a popular destination like HNL, you may find there are never any non-stop saver awards. It is better to make it harder to find. Easy to find would drastically reduce inventory to those who have the patience and knowledge to find it.
It's a tradeoff, but in leaner FF times, it may be a good one. I would prefer the casual searchers to take whatever is offered, leaving the hidden gems to those with more patience.
With a popular destination like HNL, you may find there are never any non-stop saver awards. It is better to make it harder to find. Easy to find would drastically reduce inventory to those who have the patience and knowledge to find it.
It's a tradeoff, but in leaner FF times, it may be a good one. I would prefer the casual searchers to take whatever is offered, leaving the hidden gems to those with more patience.
Now it means having to peck through Every. Single. Date.
Can't do that several times a day without losing a my mind.
Sep 4, 2015 | 5:03 pm
#267
Join Date: Feb 2004
Location: CLE
Programs: UA GS+LT UC, AA EXP+LT PLT, Fairmont LT PLT, Marriott PLT, Hilton DIA, Hyatt Glob, Avis CHM
Posts: 4,889
Sep 5, 2015 | 1:40 am
#268
FlyerTalk Evangelist
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 11,450
Why, oh why, do they clutter up the display with non-important (useless?) information but have to click 5 times to see key data?
Just tried looking at seat map from the search results screen. Does anyone at all care that the 777-200 has a wingspan of 199 feet, 11 inches or inane propulsion data (Two Pratt and Whitney PW4077 engines, rated at 77,000 pounds of thrust each)? Seriously?
This craps takes up a third of the screen width on the seat map section, so only a portion of the cabin can be seen on the map. How many clicks to scroll through the whole cabin....5! Five clicks to see a complete seat map!
Just tried looking at seat map from the search results screen. Does anyone at all care that the 777-200 has a wingspan of 199 feet, 11 inches or inane propulsion data (Two Pratt and Whitney PW4077 engines, rated at 77,000 pounds of thrust each)? Seriously?
This craps takes up a third of the screen width on the seat map section, so only a portion of the cabin can be seen on the map. How many clicks to scroll through the whole cabin....5! Five clicks to see a complete seat map!
Sep 5, 2015 | 4:33 am
#269
Join Date: Apr 2003
Programs: UA *G 1MM LT United Club & Global Entry
Posts: 2,756
Just tried looking at seat map from the search results screen. Does anyone at all care that the 777-200 has a wingspan of 199 feet, 11 inches or inane propulsion data (Two Pratt and Whitney PW4077 engines, rated at 77,000 pounds of thrust each)? Seriously?
This craps takes up a third of the screen width on the seat map section, so only a portion of the cabin can be seen on the map. How many clicks to scroll through the whole cabin....5! Five clicks to see a complete seat map!
This craps takes up a third of the screen width on the seat map section, so only a portion of the cabin can be seen on the map. How many clicks to scroll through the whole cabin....5! Five clicks to see a complete seat map!
SunLover
Sep 5, 2015 | 8:55 am
#270
Join Date: Oct 2013
Location: ORD
Programs: UA Silver, Marriott Platinum/LT Platinum, Hilton Gold
Posts: 5,639
Why, oh why, do they clutter up the display with non-important (useless?) information but have to click 5 times to see key data?
Just tried looking at seat map from the search results screen. Does anyone at all care that the 777-200 has a wingspan of 199 feet, 11 inches or inane propulsion data (Two Pratt and Whitney PW4077 engines, rated at 77,000 pounds of thrust each)? Seriously?
This craps takes up a third of the screen width on the seat map section, so only a portion of the cabin can be seen on the map. How many clicks to scroll through the whole cabin....5! Five clicks to see a complete seat map!
Just tried looking at seat map from the search results screen. Does anyone at all care that the 777-200 has a wingspan of 199 feet, 11 inches or inane propulsion data (Two Pratt and Whitney PW4077 engines, rated at 77,000 pounds of thrust each)? Seriously?
This craps takes up a third of the screen width on the seat map section, so only a portion of the cabin can be seen on the map. How many clicks to scroll through the whole cabin....5! Five clicks to see a complete seat map!
I want to know the plane, so I can avoid RJ's. I want to see expert mode. I want easy access to check seats. I don't need to know the plane specs. Provide a link for the 3 people that ever look at that. The whole site is just too many clicks.