Jan 4, 2016, 10:43 am
Last edit by: WineCountryUA
Welcome to this thread to ask your basic, simple questions about United Airlines, its operations, or the MileagePlus program. We know that the airline is complex and we’ve created this thread for new and veteran members to ask those basic questions about United Airlines that you think must have an easy answer but just can’t find it or aren’t sure where to look.
UA Moderator Team
Ocn Vw 1K, l'etoile, J.Edward, goalie, WineCountryUA
These are the two rules for this thread:
Generally there are not long discussions of an issue in this thread. If it appears that is needed, the posts will be moved to an existing thread or used as the start of a new separate thread.
Additional tools for members seeking information about MileagePlus:
United MileagePlus Master Wiki
"New" United Airlines Forum Glossary
Here is a link to the 2015's threads:
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 Thread]...
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 -Part II]...
UA Moderator Team
Ocn Vw 1K, l'etoile, J.Edward, goalie, WineCountryUA
These are the two rules for this thread:
- Use this thread for a simple, basic question. Moderators may move posts to other threads if the question deserves its own thread.
- Any member who can post a constructive, patient answer is welcome to reply.
Generally there are not long discussions of an issue in this thread. If it appears that is needed, the posts will be moved to an existing thread or used as the start of a new separate thread.
Additional tools for members seeking information about MileagePlus:
United MileagePlus Master Wiki
"New" United Airlines Forum Glossary
Here is a link to the 2015's threads:
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 Thread]...
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 -Part II]...
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part I]
Jul 16, 2016, 7:12 pm
#1681
Join Date: May 2004
Location: HYI/AUS/SAT originally TTN/EWR/PHL
Programs: Southwest Rapid Rewards, Jetblue TrueBlue, American Advantage
Posts: 1,190
Flight isn't showing up even in timetable but reservation still shows ok.
My parents are going to Hawaii. I booked their tickets a month ago and now when I went to go check for better award availability I can't find the original flight combination
(08MAR UA 602 IAH-LAX and then UA 1296 LAX-KOA), it doesn't even show up on the time table but it does show up that everything is ok in the reservations. Does this mean they have changed/canceled one of the flights?? They wanted different flights, if its canceled or changed perhaps I can get them.
Update: The flights now show up as an option again on united.com Thats wierd
(08MAR UA 602 IAH-LAX and then UA 1296 LAX-KOA), it doesn't even show up on the time table but it does show up that everything is ok in the reservations. Does this mean they have changed/canceled one of the flights?? They wanted different flights, if its canceled or changed perhaps I can get them.
Update: The flights now show up as an option again on united.com Thats wierd
Last edited by Jerseyguy; Jul 16, 2016 at 7:13 pm Reason: *UPDATE FLIGHTS HAVE RETURNED*
Jul 16, 2016, 8:25 pm
#1682
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
My parents are going to Hawaii. I booked their tickets a month ago and now when I went to go check for better award availability I can't find the original flight combination
(08MAR UA 602 IAH-LAX and then UA 1296 LAX-KOA), it doesn't even show up on the time table but it does show up that everything is ok in the reservations. Does this mean they have changed/canceled one of the flights?? ....
(08MAR UA 602 IAH-LAX and then UA 1296 LAX-KOA), it doesn't even show up on the time table but it does show up that everything is ok in the reservations. Does this mean they have changed/canceled one of the flights?? ....
The same visibility issue is true for paid flights but there more paid availaility and therefore this is rarer.
For non-elites you can make flight change for $75 per passagner ($100 if within 21 days of travel).
Jul 16, 2016, 9:30 pm
#1683
Join Date: May 2004
Location: HYI/AUS/SAT originally TTN/EWR/PHL
Programs: Southwest Rapid Rewards, Jetblue TrueBlue, American Advantage
Posts: 1,190
I understand that it may not show up if there are no award seats available or in paid searches if its sold out. That is when I went to the timetable to check the flight and it didn't show up. About 2-3 hours after I first saw it missing it returned. Yes, I'm aware that it can be changed for $75 + change in fare (or in this case miles) but award seats are hard to come by at the saver level so I've been checking frequently to see if any open up. However sometimes depending on the circumstances, schedule changes can work in your favor allowing you to change a ticket free if you can convience the agent that the changes made are inconvenient or somehow else unacceptable.
Jul 16, 2016, 9:37 pm
#1684
Join Date: Sep 2015
Programs: UA 1k
Posts: 103
I m looking at a flight from LAX - OGG and would like to go LAX - LIH - OGG is there any way to force this route? do I have to use a multi city search?
Jul 16, 2016, 9:45 pm
#1685
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
You can also use Google Flights or ITA or other similiar tools.
Jul 17, 2016, 6:29 pm
#1686
Join Date: Dec 2007
Programs: TK Elite
Posts: 139
If I look up options to fly on United from Phoenix to London, I get the flight PHX-EWR-LHR, with 1:35 connection time. In Phoenix, would they check bags all the way to LHR or only to EWR? Would we need to go through security again at EWR?
I wouldn't think of trying this if I have to haul myself to a different area, check bags, go through security etc.
I wouldn't think of trying this if I have to haul myself to a different area, check bags, go through security etc.
Jul 17, 2016, 6:39 pm
#1688
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
@ EWR if arriving on UA and departing on UA to LHR, you will not exit the secure area and will not need to re-clear security.
Jul 18, 2016, 12:31 pm
#1689
Join Date: Dec 2007
Programs: TK Elite
Posts: 139
British Airways has a direct flight to London from Phoenix but I'd rather it be Star Alliance. So, I might book the PHX-EWR-LHR route.
Thanks!
Jul 19, 2016, 11:18 pm
#1690
Join Date: Sep 2011
Location: Brisbane
Programs: QF gold, HH Diamond, VA plat, Aegean Gold
Posts: 684
I know this would have been asked before but a search only yielded old results so I wanted to check the current rules. If I arrive into Chicago on a Star Alliance First class flight (ANA) and my connecting flight to Lax is in Y on United, can I access the united lounge based on my inward flight class. Both flights on the one ticket. Thanks
Jul 19, 2016, 11:22 pm
#1691
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,470
Unfortunately not. This is the biggest hole in the star alliance lounge access rules.
Jul 20, 2016, 12:02 am
#1692
Join Date: Jun 2015
Location: LIM
Programs: United Premier 1K, Hilton Diamond, Bonvoy Gold, AmEx Plat
Posts: 559
I will be meeting a friend over at CMH. We are planning on booking the same return flights up to our connection point, since I have to do CMH-IAH-LIM and he has to get to SFO. We would be on the same CMH-IAH flight, but split after that.
I know I can give him E+ on that specific segment since we'll be travelling on the same plane. However, can he also inherit my checked baggage and CPU benefits, or does he have to be on the same PNR?
I know I can give him E+ on that specific segment since we'll be travelling on the same plane. However, can he also inherit my checked baggage and CPU benefits, or does he have to be on the same PNR?
Jul 20, 2016, 12:13 am
#1693
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
As far as CPU, you may be able to get a gate agent to add an off-PNR traveling companion at the gate. It does appear to be policy anymore but it was or pmCO and some agents will still do it. Expect many to say no.
Jul 20, 2016, 6:30 am
#1694
Join Date: Jul 2015
Location: Lancashire, UK
Programs: United Premier 1K
Posts: 12
I know this would have been asked before but a search only yielded old results so I wanted to check the current rules. If I arrive into Chicago on a Star Alliance First class flight (ANA) and my connecting flight to Lax is in Y on United, can I access the united lounge based on my inward flight class. Both flights on the one ticket. Thanks
Jul 20, 2016, 8:38 am
#1695
Join Date: Jul 2005
Location: NYC
Programs: Marriott Platinum Elite, National Executive, United Gold
Posts: 1,181
I'm booked on UA2040 SFO-EWR in I class (saver award) and was wondering two things:
- Likelihood of a SDC to an earlier redeye
- Given the 12:40am departure, which United Club closes last at SFO? Worth trying my luck at the EVA or SQ lounges (I am also *Gold)?
- Likelihood of a SDC to an earlier redeye
- Given the 12:40am departure, which United Club closes last at SFO? Worth trying my luck at the EVA or SQ lounges (I am also *Gold)?