Oct 23, 15, 7:29 pm
Last edit by: WineCountryUA
Update 2017: United p.s. is now called Transcontinental Service. This service is available on flights between EWR<>LAX, EWR<>SFO, and BOS<>SFO.
Cross Country Comfort: Introducing United Airlines New Transcontinental Service
The first PS flights to/from EWR started 25 Oct 2015
E+ passengers -- hot meals and drinks included
Aircraft 757-200
Original config 28 lieflat BF / 42 E+ / 72 E-
Everything You Want to Know About Where to Sit on a 757-200 (pmUA Domestic and p.s.)
Re-purposed TATL config 16 lieflat BF / 45 E+ / 108 E-
Consolidated "Seats on International 757"
other lie-flat aircraft will be used on the route, such as
Everything You Wanted to Know About Where to Sit on 777-200 HD (28BF,102E+,234E-)
Everything you want to know about where to sit on the 787-10
FAQs
Are all flights on these routes lie-flat, etc?
Yes -- all non-stop flights from SFO/LAX to/from EWR and SFO<>BOS are configured as such regardless of aircraft used. All scheduled aircraft have a lie-flat premium cabin.
Are these CPU-eligible flights?
No -- no CPU on these flights. It will take RPU/GPU/mileage+copays to upgrade. Generally, these are "hard" upgrades.
Are TODs / Cash upgrades offered?
Yes, $298 cash OW upgrades are regularly offered.
Archive: Premium Transcon Service SFO-EWR/BOS, LAX-EWR flights-Questions&Experiences {Archive}
Cross Country Comfort: Introducing United Airlines New Transcontinental Service
Originally Posted by United POLARIS FAQ
How does the switch to United Polaris affect United p.s. Premium Service transcontinental flights?
On December 1, 2016, BusinessFirst service on p.s. transcontinental routes became United Business, and now features our custom Saks Fifth Avenue pillow and duvet. Previous p.s. features did not change other than the new bedding.
On December 1, 2016, BusinessFirst service on p.s. transcontinental routes became United Business, and now features our custom Saks Fifth Avenue pillow and duvet. Previous p.s. features did not change other than the new bedding.
United offers transcontinental travelers the features and comfort of long-haul international flights. Customers enjoy modern aircraft interiors with all-new seats, inflight Wi-Fi, free personal on-demand entertainment at every seat, in-seat power and USB ports.
United also provides:
* Premier Access check-in, security screening, boarding and baggage handling;
* United Club access;
* up to 6 feet, 4 inches of sleeping space in a 180-degree flat-bed seat; and
* pre-departure beverages, hot towel service, multi-course meals and a pre-arrival snack.
United also provides:
* Premier Access check-in, security screening, boarding and baggage handling;
* United Club access;
* up to 6 feet, 4 inches of sleeping space in a 180-degree flat-bed seat; and
* pre-departure beverages, hot towel service, multi-course meals and a pre-arrival snack.
Travelers in Economy Plus on our premium transcontinental flights now enjoy more than just extra legroom theyll also receive a complimentary hot entre, fruit and dessert, as well as their choice of free alcoholic beverages, including our featured cocktail and more.
Original config 28 lieflat BF / 42 E+ / 72 E-
Everything You Want to Know About Where to Sit on a 757-200 (pmUA Domestic and p.s.)
Re-purposed TATL config 16 lieflat BF / 45 E+ / 108 E-
Consolidated "Seats on International 757"
other lie-flat aircraft will be used on the route, such as
Everything You Wanted to Know About Where to Sit on 777-200 HD (28BF,102E+,234E-)
Everything you want to know about where to sit on the 787-10
FAQs
Are all flights on these routes lie-flat, etc?
Yes -- all non-stop flights from SFO/LAX to/from EWR and SFO<>BOS are configured as such regardless of aircraft used. All scheduled aircraft have a lie-flat premium cabin.
Are these CPU-eligible flights?
No -- no CPU on these flights. It will take RPU/GPU/mileage+copays to upgrade. Generally, these are "hard" upgrades.
Are TODs / Cash upgrades offered?
Yes, $298 cash OW upgrades are regularly offered.
Archive: Premium Transcon Service SFO-EWR/BOS, LAX-EWR flights-Questions&Experiences {Archive}
Premium Transcon Service SFO/LAX<>EWR/JFK flights - Questions and Experiences
Aug 2, 17, 1:34 pm
#136
Join Date: Jul 2010
Location: CMH
Programs: UA 1K, 1MM, HH Diamond, Marriott Gold
Posts: 744
Flew on 2006 (EWR-SFO) last night 8/1/17 and no amenity kits were provided. I did enjoy the chicken and ice cream as well as the Saks bedding though. RPU cleared while I was standing in line for group 1 and the door was closed with 2 empty seats. Not sure why the next ones on the list didn't get upgraded.
Aug 2, 17, 2:38 pm
#137
Join Date: Jan 2013
Location: BOS
Programs: Hyatt Discoverist, Marriott/SPG/Hilton Gold, PreCheck + Clear
Posts: 2,306
Originally Posted by RockinRon
Flew on 2006 (EWR-SFO) last night 8/1/17 and no amenity kits were provided.
Mostly useless, but I still like it for the Cowshed lip balm.
Aug 2, 17, 9:55 pm
#138
Join Date: Jan 2011
Location: NYC
Programs: UA 1k
Posts: 142
Originally Posted by nottarockstar
response from Twitter says all drinks are free: Thanks for bringing this to our attention. Were you provided a meal? Can you let us know if you were also charged on your outbound flight? If you were on a Premium Transcontinental flight you should not have been charged for drinks in Economy Plus. Please submit our refunds request form and select the food purchase refund option:
"Thank you for contacting United Refunds.
We would like to advise you of the following:
The situation you described does not qualify for an exception. However, in the interest of good customer relations, we've decided to provide you with a refund as a one-time exception."
Aug 2, 17, 11:09 pm
#139
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 12,988
Originally Posted by nottarockstar
Update on "are drinks free or not"-gate: United Refunds did refund my money but said I didn't qualify for one.. so they aren't free in E+ on PS?...
Aug 2, 17, 11:17 pm
#140
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX/SFO
Programs: AA EXP; AS 75K; WN A List; UA 1K 1MM; Hyatt Globalist; Marriott AMB; Hilton Diamond (Aspire)
Posts: 52,231
Originally Posted by IAH-OIL-TRASH
They are not. UA's recent move was only to provide a meal gratis to passengers seated in E+. Nothing was ever said about free alcohol. GS and 1K customers in coach continue to get a free alcoholic beverage.
Premium Services.
Aug 2, 17, 11:19 pm
#141
FlyerTalk Evangelist
Join Date: Jan 2012
Location: Northern Calif./Eastern Ida.
Programs: Amethyst Premier Plutonium Medallion
Posts: 19,559
Originally Posted by IAH-OIL-TRASH
They are not. UA's recent move was only to provide a meal gratis to passengers seated in E+. Nothing was ever said about free alcohol. GS and 1K customers in coach continue to get a free alcoholic beverage.
Aug 2, 17, 11:52 pm
#142
Join Date: Sep 2009
Location: New York, NY
Programs: Delta Platinum Medallion; Marriott Gold; Hilton Gold
Posts: 1,051
Why is there so much confusion with the phrase "complimentary alcoholic beverages" as it relates to E+ seats on ps flights? Those 3 words seem pretty clear to me. Yet flight attendants and some flyertalk folks don't see it.
Having to sheepishly ask an attendant for the free alcohol (and being harshly rejected) kind of defeats the purpose of providing the benefit in the first place. It's like the job that comes with lots of vacation time but never provides the permission to use it. What's the point of the perk?
Having to sheepishly ask an attendant for the free alcohol (and being harshly rejected) kind of defeats the purpose of providing the benefit in the first place. It's like the job that comes with lots of vacation time but never provides the permission to use it. What's the point of the perk?
Aug 3, 17, 12:49 am
#143
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 16,602
Originally Posted by Kacee
"Economy Plus travelers now enjoy a complimentary hot entre, fruit and dessert, as well as complimentary alcoholic beverages."
Premium Services.
Premium Services.
Originally Posted by nycityny
Why is there so much confusion with the phrase "complimentary alcoholic beverages" as it relates to E+ seats on ps flights? Those 3 words seem pretty clear to me. Yet flight attendants and some flyertalk folks don't see it.
Having to sheepishly ask an attendant for the free alcohol (and being harshly rejected) kind of defeats the purpose of providing the benefit in the first place. It's like the job that comes with lots of vacation time but never provides the permission to use it. What's the point of the perk?
Having to sheepishly ask an attendant for the free alcohol (and being harshly rejected) kind of defeats the purpose of providing the benefit in the first place. It's like the job that comes with lots of vacation time but never provides the permission to use it. What's the point of the perk?
David
Aug 3, 17, 11:14 am
#145
Join Date: Jul 2010
Location: CMH
Programs: UA 1K, 1MM, HH Diamond, Marriott Gold
Posts: 744
Originally Posted by RandomBaritone
FYI, on some flights recently I've noticed the amenity kit was left on the small shelf over my shoulder, next to the power port, prior to boarding. It's just a cheap fabric pouch lately, so if you're not expecting it to be there and the FA doesn't mention it, it's easy to miss.
Mostly useless, but I still like it for the Cowshed lip balm.
Mostly useless, but I still like it for the Cowshed lip balm.
Aug 4, 17, 6:44 pm
#146
Join Date: Mar 2009
Location: DEN / DPS
Programs: UA 1K, AS MVPG 75K, Marriott Gold, Hertz PC
Posts: 1,678
Does anyone have experience with upgrades on the 777-300ER PS flights? These are the only flights I have never seen PN/R/I open in advance, while I occasionally see space pop up on all other aircraft flying the PS routes.
Have a flight next week where it's still 30/60 booked...
Mostly curious if they ever sweep for upgrades in advance of if they're all battlefield upgrades due to R never opening...
Have a flight next week where it's still 30/60 booked...
Mostly curious if they ever sweep for upgrades in advance of if they're all battlefield upgrades due to R never opening...
Aug 4, 17, 7:43 pm
#147
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 29,020
Originally Posted by pushmyredbutton
Does anyone have experience with upgrades on the 777-300ER PS flights? These are the only flights I have never seen PN/R/I open in advance, while I occasionally see space pop up on all other aircraft flying the PS routes.
Have a flight next week where it's still 30/60 booked...
Mostly curious if they ever sweep for upgrades in advance of if they're all battlefield upgrades due to R never opening...
Have a flight next week where it's still 30/60 booked...
Mostly curious if they ever sweep for upgrades in advance of if they're all battlefield upgrades due to R never opening...
Aug 4, 17, 8:16 pm
#148
Join Date: Mar 2015
Location: NYC (Primarily EWR)
Programs: UA 1K / *G, Marriott Bonvoy Gold; Avis PC
Posts: 8,522
Originally Posted by pushmyredbutton
Does anyone have experience with upgrades on the 777-300ER PS flights? These are the only flights I have never seen PN/R/I open in advance, while I occasionally see space pop up on all other aircraft flying the PS routes.
Have a flight next week where it's still 30/60 booked...
Mostly curious if they ever sweep for upgrades in advance of if they're all battlefield upgrades due to R never opening...
Have a flight next week where it's still 30/60 booked...
Mostly curious if they ever sweep for upgrades in advance of if they're all battlefield upgrades due to R never opening...
) is quite low. My experience has solely been on the Sunday noontime flight, though.
Aug 4, 17, 9:48 pm
#149
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX/SFO
Programs: AA EXP; AS 75K; WN A List; UA 1K 1MM; Hyatt Globalist; Marriott AMB; Hilton Diamond (Aspire)
Posts: 52,231
Originally Posted by PsiFighter37
I have flown SFO-EWR on the p.s. route with the new equipment, and the upgrades cleared (according to UA IT, of course ) is quite low.
) is quite low.That said, agreed that ps flights are in general a difficult upgrade these days.
Aug 5, 17, 12:06 pm
#150
Join Date: Jul 2015
Location: San Francisco
Programs: UA 1K, UA 1MM, Hilton Lifetime Gold, Marriott Gold, Hertz Gold, CLEAR, AS MVP Gold
Posts: 3,208
Originally Posted by PsiFighter37
When you can upgrade for <$300 to J, it is very attractive (especially on 77W, where the Y-J disparity is greater). I have flown SFO-EWR on the p.s. route with the new equipment, and the upgrades cleared (according to UA IT, of course ) is quite low. My experience has solely been on the Sunday noontime flight, though.
) is quite low. My experience has solely been on the Sunday noontime flight, though.