United to Hawaii in First Class - What to Expect? (Archive)
#91
Join Date: Jan 2005
Location: IAD...and loving it?!
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Ouch! Like earlier posters have reported on, we'll be in F on IAD-HNL (B772) and HNL-DEN-IAD (B757 w/lie flat for the first leg). Never occurred to me that they'd not have pillows with lie flat seats...even worse to some extent than no pillow in a recliner since the full weight of your head isn't trying to find support on a recliner. Looks like time to invest in a couple of cheap, inflatable pillows.
#92
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Depending on when you're traveling, you could still get 772 HD with lie-flats or a swap to an international 772.
#93
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OK, that sounds a bit better. And, as you say, maybe an aircraft substitution.
#94
Join Date: Mar 2001
Location: New York / Hawaii
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#95
Join Date: Jun 2002
Location: Potomac MD
Programs: UA MP 1K
Posts: 7,182
Partially correct. The wide-bodies seem to have pillows, but the narrow-bodies DEFINITELY do not. I fly the narrow-bodies at least twice a month from/to the Islands and they do not provision pillows - and have not, for years. You owe the FA an apology.
Good luck finding a LCC with lie flats.
Good luck finding a LCC with lie flats.
A lie flat without a pillow is useless. It is Y masquerading as F with F pricing. My arm acted as pillow--it didn't work. It was too hard and by the end of the flight my neck hurt and my arm hurt and I barely got any sleep.
Calling this F is at best an outrage. At worst it is a lying outrage.
#96
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#98
Join Date: Apr 2004
Location: EWR, PHL
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But then I'm one who thinks it's a disgrace that the airlines don't stock pillows in Y, much less F. It's just cheap.
#99
Join Date: Jun 2002
Location: Potomac MD
Programs: UA MP 1K
Posts: 7,182
Especially when you can get pillows in regular coach seats in Y on even short LH flights. When you pay for F with lie flat seats, you expect at least a pillow and a real blanket (as well as food that even Arby's wouldn't dare to sell).
#100
Join Date: Aug 2015
Location: HNL
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Yeah, it is cheap, and I agree that it's ridiculous that pillows aren't provided with the lie-flat seats.
#101
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Of course it's cheap of them not to provide pillows in any class, particularly a long haul like EWR-HNL. But what does "paying for F" have to with it?
#102
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UA often charges about the same to Hawaii for a lie flat and a regular F seat ex-Denver and the West Coast. I agree the lack of pillow is annoying, but I'm sure just about anyone in coach would have gladly switched with you. I actually find the blanket useless as a blanket and use it for either lumbar support in regular F or coach, or as a pillow on a lie-flat. I always have a sweat hoodie for overnight flights because I find the planes often cold - the hood on the head does miracles, although I'm probably perceived as a dork by those who boarded with shorts and flops and who are trying to make the blanket work somehow.
#103
Join Date: Jun 2002
Location: Potomac MD
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UA often charges about the same to Hawaii for a lie flat and a regular F seat ex-Denver and the West Coast. I agree the lack of pillow is annoying, but I'm sure just about anyone in coach would have gladly switched with you. I actually find the blanket useless as a blanket and use it for either lumbar support in regular F or coach, or as a pillow on a lie-flat. I always have a sweat hoodie for overnight flights because I find the planes often cold - the hood on the head does miracles, although I'm probably perceived as a dork by those who boarded with shorts and flops and who are trying to make the blanket work somehow.
Last edited by WineCountryUA; Aug 25, 2016 at 7:08 pm Reason: merging consecutive posts by same member -- please use multi-quote
#104
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See:
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#105
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