FlyerTalk Forums - View Single Post - United to Hawaii in First Class - What to Expect? (Archive)
Old Aug 25, 2016 | 4:49 am
  #95  
euslaner
 
Join Date: Jun 2002
Location: Potomac MD
Programs: UA MP 1K
Posts: 7,182
Originally Posted by IAH-OIL-TRASH
Partially correct. The wide-bodies seem to have pillows, but the narrow-bodies DEFINITELY do not. I fly the narrow-bodies at least twice a month from/to the Islands and they do not provision pillows - and have not, for years. You owe the FA an apology.

Good luck finding a LCC with lie flats.
Why? The FA at first told my wife he would look for the pillows and then told me that they stopped carrying them. What constitutes a reason for an apology?

A lie flat without a pillow is useless. It is Y masquerading as F with F pricing. My arm acted as pillow--it didn't work. It was too hard and by the end of the flight my neck hurt and my arm hurt and I barely got any sleep.

Calling this F is at best an outrage. At worst it is a lying outrage.
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