United to Hawaii in First Class - What to Expect? (Archive)
Mar 10, 2017, 3:11 pm
#136
Moderator: United Airlines
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It varies by aircraft type used. See wiki of http://www.flyertalk.com/forum/unite...e-threads.html for links to aircraft type specific discussions.
Mar 10, 2017, 3:59 pm
#137
Join Date: May 2004
Location: Washington, DC: IAD/DCA/BWI
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I can only comment on a recent HNL-IAD flight, but yes, the First Class section (my boarding pass called it "Polaris Business") had the new Saks Fifth Avenue pillow and blanket. Nice.
Mar 10, 2017, 6:47 pm
#138
Join Date: Aug 2013
Location: Iowa City
Programs: Gold SPG and Marriott, Silver United Milage Plus
Posts: 43
United First Hawaii
I just flew ORD-HNL on B/F, B777, 2-4-2 configuration, had the Saks Fifth Ave., memory foam, pillows, really great, we had two side seats.
Mar 11, 2017, 7:36 am
#139
Join Date: Mar 2014
Posts: 217
Has anyone on a 752 to or from Hawaii gotten Polaris amenities? I thought Polaris was just for international.
Mar 11, 2017, 7:59 am
#140
Join Date: Feb 2016
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Mar 11, 2017, 9:13 am
#141
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Long-haul int'l gets Polaris service/amenities/meals/lounges, and (eventually) Polaris seats. Putting Polaris pillows/blanket on a domestic lie-flat seat doesn't make it a Polaris flight.
Mar 26, 2017, 3:45 pm
#142
Join Date: Mar 2017
Programs: United, Delta
Posts: 12
United to Hawaii in First Class
Sorry, I know this thread is old. I'll be flying out on a United 752 flt 1758 April 8 DEN - KOA. So is it true no pillows in F? We did have the pillows and blanket on our IAH - HNL 772 in F. Was a good ride and great service. Thanks for any input.
Last edited by kmoberly; Mar 26, 2017 at 5:03 pm
Mar 26, 2017, 11:35 pm
#143
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Thus, we got no pillows on LIH-LAX on the 752, just the paper thin blue blanket.
Mar 27, 2017, 7:58 am
#144
Join Date: Mar 2014
Posts: 217
Typically you will not get pillows on the 752s on non-Polaris (previously, BusinessFirst) routes. The widebodies are provisioned differently, and typically do have pillows (and the international duvets), even on domestic flights.
Thus, we got no pillows on LIH-LAX on the 752, just the paper thin blue blanket.
Thus, we got no pillows on LIH-LAX on the 752, just the paper thin blue blanket.
And hasn't let me forget. We got a $125 each from Ual. Big whoop
Mar 27, 2017, 4:35 pm
#145
Join Date: Mar 2017
Programs: United, Delta
Posts: 12
Update from Trip
Update: So the flight on the 752 from Den to KOA included the Saks blankets, I think it was the larger pillow and also the headphones. I was pleasantly surprised. However, I was as equally disappointed in the service. The additional snack item (sandwich, soup) was not available and also the flight attendants were not attentive at all. Our other flights including the 772 red eye from LAX to ORD was great service. I was awake the entire flight and the attendants constantly stopped by asking if needed anything. So different from the DEN KOA flight where you definitely had to flag someone down to get anything.
Last edited by kmoberly; Apr 21, 2017 at 7:25 pm Reason: Update
Mar 27, 2017, 4:45 pm
#146
Join Date: Jan 2010
Location: Carmel Valley(was Hawaii)
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Posts: 1,174
I've had mine for probably 20 years and still going strong. Its also good for not-so-great pillows in hotels and guest rooms.
Mar 27, 2017, 7:14 pm
#147
Join Date: Aug 2011
Location: BWI
Programs: UA 1MM & 1K, Marriott Titanium, Hilton Diamond
Posts: 255
I just did DEN-KOA earlier this month. I recall having the smaller Polaris pillow and blanket. Basically the same experience as on a plain old Business branded flight (ie, BOG-IAH) on the 752.
Mar 27, 2017, 8:31 pm
#148
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Mar 27, 2017, 10:34 pm
#149
Join Date: May 2016
Location: LAX
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If flying LAX - LIH
two words.....very little!
two words.....very little!
Mar 27, 2017, 10:43 pm
#150
Join Date: Feb 2008
Location: Lahaina, HI & Los Angeles, CA
Programs: UA GS
Posts: 2,403
Sometimes you get a pleasant surprise. 
Plane swap on UA 706 tomorrow (OGG-LAX) to 757 lie flat. ^
Plane swap on UA 706 tomorrow (OGG-LAX) to 757 lie flat. ^