Mar 4, 2015, 10:18 am
Last edit by: DELee
Pre-discussions
New United Club menus to be "announced" 4 March 2015
United Clubs to be renovated
Confirmed Clubs with New Food Offerings:
All domestic clubs now confirmed with some version of the New Food Offerings. Full spread at all domestic hubs, with cut-down or hybrid versions at most outstation clubs.
International Clubs with different catering: GUM, HKG, MEX, LHR, NRT
Updates:
October 11, 2017: A new flavor coming to United Clubs
New United Club menus to be "announced" 4 March 2015
United Clubs to be renovated
Confirmed Clubs with New Food Offerings:
All domestic clubs now confirmed with some version of the New Food Offerings. Full spread at all domestic hubs, with cut-down or hybrid versions at most outstation clubs.
International Clubs with different catering: GUM, HKG, MEX, LHR, NRT
Updates:
October 11, 2017: A new flavor coming to United Clubs
UC amenities - regular & special food / snacks, power, wifi, work areas, ...{archive}
Oct 18, 2017, 8:14 am
#2266
Join Date: Jan 2016
Location: DEN
Programs: UA 1MM, MP 1K, Hilton Diamond, Marriott Gold
Posts: 463
What's the point of offering good food items at only 4 Clubs and only for a limited time? That's taunting every Club member who doesn't fly through those airports. And for a limited time? Really? Delta doesn't have their great food offerings at a minimal number of airports for a limited time. This just makes me angry and I generally don't get angry over silly things like this - nice going United. Glad to see my $450 going to such nonsense.
(and yeah, I understand market research. But then I so wish they hadn't spent all that money marketing Polaris and produced one way too small club at one airport)
Oct 18, 2017, 8:42 am
#2267
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,470
You're more optimistic than me. They've been "testing" hot food in Chicago for awhile now and I don't see it spreading anywhere. Again, what you call "testing" I call taunting. I know I'm being harsh but it's been soup and salad for a very long time. I've lost the patience you suggest I should have.
When they opened the LAX Club that they built from scratch by adding on to the terminal I had high hopes. They were dashed with...wait for it...soup and salad.
When they opened the LAX Club that they built from scratch by adding on to the terminal I had high hopes. They were dashed with...wait for it...soup and salad.
Looks like we agree on something ��. If United is concerned with the costs related to these items, which they are, they should be testing them at hubs, where they'll get a realistic answer to this food's popularity and demand. And looking at what's happened with the Ord "hot food experiment", I don't have my hopes up.
Granted that is a small gain, but it's not nothing.
Oct 18, 2017, 9:08 am
#2268
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,480
Oct 18, 2017, 9:16 am
#2269
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
Oct 21, 2017, 1:46 am
#2270
Join Date: Jan 2017
Location: SFO/SJC/OAK
Programs: OZ Diamond (*G), KQ Asante Gold (ST+), Hilton Diamond, IHG Diamond, Marriott Gold
Posts: 1,511
My non-rigorously sampled experience with ORD's club is that the 'hot food experiment' resulted in expanded hours of hot food at ORD. Started as ≈ two hours in the morning and two in the evening, but seems to have turned into ≈ two hours after opening through two hours before closing.
Granted that is a small gain, but it's not nothing.
Granted that is a small gain, but it's not nothing.
Oct 21, 2017, 10:46 am
#2271
Join Date: Mar 2012
Programs: Mileage Plus 1K; Marriott Platinum; Hilton Gold
Posts: 6,355
I wonder if the explanation for this lack of diffusion is connected to the delays and inertia in the Polaris lounge roll out? With all the chaos, confusion, pop-up clubs, etc., in airports that are now undergoing Polaris lounge reconstruction, management may have decided not to add another change into the mix with the UC menus.
Perhaps after Polaris arrives in SFO and EWR and IAH, we might see some diffusion of the Chicago UC menu?
Perhaps after Polaris arrives in SFO and EWR and IAH, we might see some diffusion of the Chicago UC menu?
Oct 21, 2017, 10:48 am
#2272
A FlyerTalk Posting Legend
Join Date: Jun 2005
Posts: 57,617
I wonder if the explanation for this lack of diffusion is connected to the delays and inertia in the Polaris lounge roll out? With all the chaos, confusion, pop-up clubs, etc., in airports that are now undergoing Polaris lounge reconstruction, management may have decided not to add another change into the mix with the UC menus.
Oct 28, 2017, 3:40 pm
#2273
Join Date: Jan 2005
Location: New York, NY
Programs: UA, AA, DL, Hertz, Avis, National, Hyatt, Hilton, SPG, Marriott
Posts: 9,454
Pre-portioned servings of a rotating menu of smaller bites is a welcome change and a reasonable compromise between the existing spread at most clubs (which is inadequate compared to DL or even AA) and the hot food program at ORD (which realistically isn't feasible everywhere).
I had occasion to sample some of the daytime offerings at IAH and was pleasantly surprised by the presentation. Quality is adequate. In fact, with a shorter connection, it was even enough to keep me from hustling over to D to the Centurion lounge for a bite to eat.
It's good to see some investment in the F&B at the clubs. Here's hoping UA upgrades the comp alcohol selection soon... one area in which they seriously lag DL.
I had occasion to sample some of the daytime offerings at IAH and was pleasantly surprised by the presentation. Quality is adequate. In fact, with a shorter connection, it was even enough to keep me from hustling over to D to the Centurion lounge for a bite to eat.
It's good to see some investment in the F&B at the clubs. Here's hoping UA upgrades the comp alcohol selection soon... one area in which they seriously lag DL.
Nov 3, 2017, 11:07 am
#2274
Join Date: Aug 2008
Location: ORD
Programs: UA 1K, Marriott Platinum, Avis President's Circle
Posts: 408
A. Pepperoni and Provolone on White
B. Tomato, Basil, and Mozerella on White
C. American on Whole Wheat
All can be served with marinara sauce.
By default, they will serve you one half of a sandwich (which is honestly a nice size), but you can ask for more. Guy behind me ordered 2 (!!).
The server said they also serve made-to-order yogurt parfaits at breakfast and cookies and milk later in the day. The grilled cheese station is only open from 12-2:30.
He also said they are supposed to wrap up the test on 11/30.
Last edited by rflor; Nov 3, 2017 at 11:09 am Reason: Added more info.
Nov 3, 2017, 11:33 am
#2275
Join Date: Jun 2001
Location: NJ,US
Programs: Lifetime United Gold and 1K, Marriott Ambassador, Lifetime Marriott and SPG Platinum , AA, Hilton
Posts: 379
Mco -orlando club offering.
Today at the Orlando club they had what they call "a little bit of magic". Gourmet grill chess being prepared. They had 3 types. It wasn't bad and welcome but miles away from what amex offers in their clubs.
Nov 4, 2017, 8:23 am
#2276
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
not pepperoni pizza but a pre-built appetizer from the IAH C1 UC from 11/02/17.
David
David
Nov 4, 2017, 9:49 am
#2277
FlyerTalk Evangelist
Join Date: Apr 2009
Location: where lions are led by donkeys...
Programs: Lifetime Gold, Global Entry, Hertz PC, and my wallet
Posts: 20,348
Are you sure that wasn't something the cleaner was coming back to collect?
Nov 4, 2017, 11:19 am
#2278
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Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,029
Nov 4, 2017, 12:12 pm
#2279
Join Date: Sep 2011
Location: IAH
Programs: UA Silver
Posts: 527
Tomato basil soup yet again at Orange County. If I never see another pot of Tomato basil soup in my life, it will be too soon.
Nov 4, 2017, 12:17 pm
#2280
Join Date: Jan 2005
Location: New York, NY
Programs: UA, AA, DL, Hertz, Avis, National, Hyatt, Hilton, SPG, Marriott
Posts: 9,454
I had this and the mini crudités at IAH last week. The one pictured has pesto on the bottom, two slices of fresh mozzarella, two cherry tomatoes and two slices of commercial-quality salami. A bit of a sodium bomb but nicely presented and a solid product. I reviewed it favorably.