Premier benefits for companions on separate tickets, " off-pnr " [Consolidated]
Aug 10, 2021, 3:51 pm
#166
Join Date: May 2016
Location: In btw SJC & SFO
Programs: Marriott Titanium & LTP, Hilton Diamond (Aspire card), Hyatt Globalist, UA Gold (almost free agent)
Posts: 510
I bought first class ticket yesterday then today booked economy seat for my companion the same flights, not in the same cabin can I call to assign her E+ seat? She is waitlisted for first class seat (Polaris) using my Plus points but has slim chance I believe.
Aug 10, 2021, 3:59 pm
#167
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,857
The benefit was intended to have the companion sit with you in E+, but you are not in E+, so they can not sit with you.
Aug 12, 2021, 1:44 pm
#168
Join Date: May 2021
Location: LAX
Programs: UA Silver
Posts: 70
Getting close to a trip with 4 travelers on a single PNR, will the PNR try to split to place me+1 on the CPU list and if so would this cause the remaining two to lose baggage/premier access?
I realize that Silver on G fare is the effective bottom of the list, but the flight is West Coast Hawaii with 2/24 in F with a mostly empty Y cabin.
I realize that Silver on G fare is the effective bottom of the list, but the flight is West Coast Hawaii with 2/24 in F with a mostly empty Y cabin.
Aug 12, 2021, 2:16 pm
#169
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,857
No, you will be ineligible for pre-check-in CPU on a 4-passenger PNR. At checkin will be ask if you want to split PNR and waitlist (you and 1 companion).
Jan 18, 2022, 10:19 am
#170
Join Date: Dec 2015
Programs: UA Mileage Plus
Posts: 300
What happens when a Basic Economy ticket is added to a regular 1K reservation
I have a reservation in regular economy as a 1K. There is another party of 4 that want to buy this reservation in Basic Economy. The plan was to attach their reservation to mine so they get 1K benefits.
So the question is: Will these folks get 1K benefits, such as economy plus seating, CPU, baggage check in etc. with these tickets?
So the question is: Will these folks get 1K benefits, such as economy plus seating, CPU, baggage check in etc. with these tickets?
Jan 18, 2022, 10:25 am
#171
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,857
I have a reservation in regular economy as a 1K. There is another party of 4 that want to buy this reservation in Basic Economy. The plan was to attach their reservation to mine so they get 1K benefits.
So the question is: Will these folks get 1K benefits, such as economy plus seating, CPU, baggage check in etc. with these tickets?
So the question is: Will these folks get 1K benefits, such as economy plus seating, CPU, baggage check in etc. with these tickets?
E+, CPU, free check bag -- no
Premier access when you are present -- maybe
Last edited by WineCountryUA; Jan 18, 2022 at 10:31 am
Jan 18, 2022, 10:31 am
#172
Join Date: May 2012
Location: ORF, RIC
Programs: UA LT 1K, 3 MM; Marriott Titanium; IHG Platinum
Posts: 6,958
I have a reservation in regular economy as a 1K. There is another party of 4 that want to buy this reservation in Basic Economy. The plan was to attach their reservation to mine so they get 1K benefits.
So the question is: Will these folks get 1K benefits, such as economy plus seating, CPU, baggage check in etc. with these tickets?
So the question is: Will these folks get 1K benefits, such as economy plus seating, CPU, baggage check in etc. with these tickets?
If you cancel your reservation and rebook your reservation in BE with them in a single PNR, they will get 1K baggage benefit. But you won’t get CPU.
What is the fare difference between regular E and BE? If you rebook in regular E with them, they will get E+ at booking and baggage benefit. You will still get CPU chance after splitting out yourself from the reservation.
Feb 1, 2022, 4:13 pm
#173
Join Date: Feb 2018
Location: IAD
Programs: UA Gold
Posts: 209
Are the companion benefits (premier check-in, security and boarding) also applicable when flying codeshare, where we'd be checking in with the partner airline? Itin is IAD-MUC-FRA, all on LH.
Me: lowly Silver on award ticket (J / J)
Family member: no status, same flight, paid ticket (PE / Y)
My gut says no dice in this situation, but thought I'd at least ask.
Me: lowly Silver on award ticket (J / J)
Family member: no status, same flight, paid ticket (PE / Y)
My gut says no dice in this situation, but thought I'd at least ask.
Feb 1, 2022, 4:50 pm
#174
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,857
Generally, premier check-in, security and boarding, is for *G (UA Gold and higher) for partners. *S benefits are very limited
Being a UA codeshare, partner operated does not change the situation.
You will get those benefits as a J customer
Companions on the same PNR can receive the elite benefits, on a different PNR YMMV (varies with partner)
Being a UA codeshare, partner operated does not change the situation.
You will get those benefits as a J customer
Companions on the same PNR can receive the elite benefits, on a different PNR YMMV (varies with partner)
Feb 2, 2022, 5:36 pm
#175
FlyerTalk Evangelist
Join Date: Mar 2002
Location: Saipan, MP 96950 USA (Commonwealth of the Northern Mariana Islands = the CNMI)
Programs: UA Silver, Hilton Silver. Life: UA .57 MM, United & Admirals Clubs (spousal), Marriott Platinum
Posts: 15,055
*S benefits are very limited
Being a UA codeshare, partner operated does not change the situation.
You will get those benefits as a J customer
Companions on the same PNR can receive the elite benefits, on a different PNR YMMV (varies with partner)
Being a UA codeshare, partner operated does not change the situation.
You will get those benefits as a J customer
Companions on the same PNR can receive the elite benefits, on a different PNR YMMV (varies with partner)
Priority Reservations Waitlist
Priority Airport Stand-by
These two benefits for Star Alliance Silver (*S) do not apply when travelling on an award ticket, and are subject to individual member carrier’s fare conditions and legal regulations.
Feb 2, 2022, 5:38 pm
#176
Join Date: Feb 2009
Location: FLL
Programs: United Premier 1K; Alaska MVP 75K; Hilton Honors Diamond; Hertz Pres Circle
Posts: 667
For what it's worth, I've never been told no when I've asked for this. I've done this more than a dozen times.
Mar 22, 2022, 12:48 pm
#177
Join Date: May 2001
Location: IAD
Posts: 6,148
Trying to do something which I've done 20 times today, call UA to move a family member/colleague to E+ with me on a separate PNR. Had no problem doing this last month. Was told it was supposed to be same PNR and required a one-time exception with documentation. Took 10 minutes to get done. That's a new one. Hopefully just a rogue agent on the premier line?
Mar 22, 2022, 12:58 pm
#178
Join Date: Sep 2019
Location: Colorado
Programs: UA Premier 1K
Posts: 44
I was given the "one-time exception" response when I made a similar request via Facebook chat back in September. Haven't had the need to try again since then.
I've done it enough times in the past that I have a template message put together that I can just swap out PNRs and flight numbers. Hopefully the benefit isn't disappearing.
I've done it enough times in the past that I have a template message put together that I can just swap out PNRs and flight numbers. Hopefully the benefit isn't disappearing.
Mar 22, 2022, 5:25 pm
#179
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,466
I called last week to move my mom (1K) and her off-PNR companion to E+ on an international flight. It took over 25 minutes and there was a ton of pushback, including agent telling me "these seats cost a lot of money." I kind of lost it at that point, referenced 12 year consecutive 1K, and "this sort of nonsense is why I've moved most of my flying to AS and AA." Agent became more cooperative after that.
Mar 22, 2022, 6:10 pm
#180
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,857
Trying to do something which I've done 20 times today, call UA to move a family member/colleague to E+ with me on a separate PNR. Had no problem doing this last month. Was told it was supposed to be same PNR and required a one-time exception with documentation. Took 10 minutes to get done. That's a new one. Hopefully just a rogue agent on the premier line?
The lack of a published policy makes this an awkward issue but I would guess the pushback is very rare based on reports in FT and easier to move on to another agent.