Oct 14, 2015, 3:37 pm
Last edit by: WineCountryUA
UA Press Release dated October 14 2015.
Oct 25: PS menus get upgraded and look delicious
Nov 1: Domestic first flights between 1:30 and 3:59pm that are more than 3 hours get lunch
Nov 1: Hawaii and transcon redeyes get dinner service
Beginning Nov. 1, the airline will refresh lunch and dinner choices for United First and United Business customers on flights throughout the U.S. and Canada, and to Mexico, Caribbean and Latin America leisure markets.
United-operated flights that currently offer meal service will addnew dishes, like Spanish paella, mushroom risotto and seafood cioppino on shorter dinner flights.
Meal window expansion
The carrier will also expand meals to:
Lunch flights longer than three hours, departing between 1:30 and 3:59 p.m., which will offer options that include seasonal entree salads like a Napa salad with grilled salmon, goat cheese and fig and an arugula salad with Milanese-style chicken; and
Late-night flights between Hawaii and Houston, Chicago, New York/Newark and Washington, which will offer full dinner service with new entrees, such as hoisin short ribs with wasabi grits and stir-fried vegetables.
Late-night non-p.s. transcontinental flights and service between Hawaii and Los Angeles, San Francisco and Denver, as well as other late-departing flights of at least five hours and 20 minutes, will offer hearty sandwiches after takeoff, such as a pretzel burger with bleu cheese dressing, arugula and pickled onions, followed by warmed pastries before arrival.
United will continue to offer its p.s. made-to-order sundaes for dessert, followed by bake-on-board cookies prior to arrival.
Oct 25: PS menus get upgraded and look delicious
Nov 1: Domestic first flights between 1:30 and 3:59pm that are more than 3 hours get lunch
Nov 1: Hawaii and transcon redeyes get dinner service
Beginning Nov. 1, the airline will refresh lunch and dinner choices for United First and United Business customers on flights throughout the U.S. and Canada, and to Mexico, Caribbean and Latin America leisure markets.
United-operated flights that currently offer meal service will addnew dishes, like Spanish paella, mushroom risotto and seafood cioppino on shorter dinner flights.
Meal window expansion
The carrier will also expand meals to:
Lunch flights longer than three hours, departing between 1:30 and 3:59 p.m., which will offer options that include seasonal entree salads like a Napa salad with grilled salmon, goat cheese and fig and an arugula salad with Milanese-style chicken; and
Late-night flights between Hawaii and Houston, Chicago, New York/Newark and Washington, which will offer full dinner service with new entrees, such as hoisin short ribs with wasabi grits and stir-fried vegetables.
Late-night non-p.s. transcontinental flights and service between Hawaii and Los Angeles, San Francisco and Denver, as well as other late-departing flights of at least five hours and 20 minutes, will offer hearty sandwiches after takeoff, such as a pretzel burger with bleu cheese dressing, arugula and pickled onions, followed by warmed pastries before arrival.
United will continue to offer its p.s. made-to-order sundaes for dessert, followed by bake-on-board cookies prior to arrival.
Hi everyone,
As a follow-up to our recent news release about investments we’re making in dining onboard and in our United Clubs, we have a number of details to share about changes coming this weekend to every cabin on many of our North and Latin America flights, to offer you restaurant-quality meals. These latest upgrades come in addition to those we made October 25 to premium-cabin dining on our p.s. Premium Service.
For a more in-depth look at the investment we’re making in our food, UnitedAirtime.com now includes insightful foodie stories and a new video about why we want the food we serve to be exciting and interesting – something we’re working on in partnership with The Trotter Project, a nonprofit organization dedicated to educating and inspiring new generations of culinary minds.
Here are some highlights of menu changes on flights within the U.S., Canada, the Caribbean, and leisure markets in Mexico; which will be reflected beginning November 2 on our united.com North America premium-cabin dining page and Choice Menu page:
p.s. Premium Service enhancements beginning October 25:
Premium-cabin dining changes beginning November 1:
We hope many of you have the opportunity to experience these new dining options and we look forward to hearing from you.
-UA Insider
As a follow-up to our recent news release about investments we’re making in dining onboard and in our United Clubs, we have a number of details to share about changes coming this weekend to every cabin on many of our North and Latin America flights, to offer you restaurant-quality meals. These latest upgrades come in addition to those we made October 25 to premium-cabin dining on our p.s. Premium Service.
For a more in-depth look at the investment we’re making in our food, UnitedAirtime.com now includes insightful foodie stories and a new video about why we want the food we serve to be exciting and interesting – something we’re working on in partnership with The Trotter Project, a nonprofit organization dedicated to educating and inspiring new generations of culinary minds.
Here are some highlights of menu changes on flights within the U.S., Canada, the Caribbean, and leisure markets in Mexico; which will be reflected beginning November 2 on our united.com North America premium-cabin dining page and Choice Menu page:
p.s. Premium Service enhancements beginning October 25:
Premium-cabin dining changes beginning November 1:
-New seasonal entrée salads with refreshed protein component served on the side
-New side salads and transcon/Hawaii starter salads
-The United Business cabin on three-cabin aircraft will offer all entrée choices served in the United First cabin
-United Express two-cabin regional jet service will also offer new premium-cabin lunch, dinner and snacks, and expanded lunch meal service to flights longer than three hours
Choice Menu Bistro on Board changes beginning November 1 We hope many of you have the opportunity to experience these new dining options and we look forward to hearing from you.
-UA Insider
Starting Oct 25 '15 UA PS/HNL long-haul redeyes/mid-cons will feature BETTER options!
Feb 1, 2015, 12:27 pm
#196
Join Date: Jul 2005
Location: ORD-LAS
Programs: UA MM 1K, Hyatt Globalist, Marriott Titanium Elite
Posts: 4,419
No - it's not that simple. There's a difference between International (big I) and international (little i), as in Cancun, Nassau, etc. The difference being price and distance, not some line on a map.
Random F/BF r.t airfare March 9 - 13
ORD-LHR $6807
ORD-HNL $1385 (wow - this is why there're no BF seats/service on these planes)
ORD-NAS $1064
NAS is considered North American service, and understandably so - and a leisure destination, at that. Not sure why it should be treated better than other N. American route of same length, especially considering the price, which is cheaper than most N. American routes of that length.
Random F/BF r.t airfare March 9 - 13
ORD-LHR $6807
ORD-HNL $1385 (wow - this is why there're no BF seats/service on these planes)
ORD-NAS $1064
NAS is considered North American service, and understandably so - and a leisure destination, at that. Not sure why it should be treated better than other N. American route of same length, especially considering the price, which is cheaper than most N. American routes of that length.
UA was always consistant with serving a meal on any Caribbean island to ORD and IAD.
Feb 1, 2015, 12:30 pm
#197
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,025
Nope. The non-stop outbound. Check it out for yourself - and it gets a meal. I couldn't believe the price when I saw it. Maybe the return has a stop - I didn't check that. Even if it did, that's a pretty darn good price!
There's actually a surprising amount of consultants etc that work out of Maui and commute to west coast. I wish I could do that instead of to Houston. Mark Zuckerberg's just bought some expensive pad on Kauai, but I don't think he'll be waiting for a CPU, or even eating a UA meal.
There's actually a surprising amount of consultants etc that work out of Maui and commute to west coast. I wish I could do that instead of to Houston. Mark Zuckerberg's just bought some expensive pad on Kauai, but I don't think he'll be waiting for a CPU, or even eating a UA meal.
Last edited by IAH-OIL-TRASH; Feb 1, 2015 at 12:38 pm
Feb 1, 2015, 12:48 pm
#198
Join Date: Dec 2007
Location: Las Vegas
Programs: DL Platinum, AA Lifetime Gold, Hilton Diamond, Marriott Platinum, Radisson Premium
Posts: 6,638
The meal codes seem to be appropriately updated in the Amenities tab for flights like DEN-SAN. However, old meal codes are still on booking page and reservations page.
Feb 1, 2015, 12:50 pm
#199
Join Date: Jul 2005
Location: ORD-LAS
Programs: UA MM 1K, Hyatt Globalist, Marriott Titanium Elite
Posts: 4,419
Nope. The non-stop outbound. Check it out for yourself - and it gets a meal. I couldn't believe the price when I saw it. Maybe the return has a stop - I didn't check that. Even if it did, that's a pretty darn good price!
There's actually a surprising amount of consultants etc that work out of Maui and commute to west coast. I wish I could do that instead of to Houston. Mark Zuckerberg's just bought some expensive pad on Kauai, but I don't think he'll be waiting for a CPU, or even eating a UA meal.
There's actually a surprising amount of consultants etc that work out of Maui and commute to west coast. I wish I could do that instead of to Houston. Mark Zuckerberg's just bought some expensive pad on Kauai, but I don't think he'll be waiting for a CPU, or even eating a UA meal.
Feb 1, 2015, 12:55 pm
#200
Join Date: Jul 2005
Location: NYC
Programs: UA-1K MM, AA-Gold, DL-Silver, AS-MVP
Posts: 2,509
Just got off IAH-EWR, and I THINK I got the new "reinvented" dining. Choice was Chicken Salad with Tomato Basil soup or Cheeseburger with Coleslaw salad. Baked cookies after the meal.
I was skeptical at first since I heard cheeseburger. I selected the salad which was a chopped salad with chicken, eggs, cucumbers, tomamtos, blue cheese, and shredded Cheddar. Ranch dressing. Salad was served on a plate, and not the bowl as I recall from previous flights. The soup was also not bad and not too salty.
The cheeseburger looked like it had more meat and the bun upgraded to a sturdier pretzel roll. Coleslaw side looked fresh. All based on looking at neighbors order.
To avoid double-posting, here is link to the pics of my meal that I took today (2/1): 2/1 meal IAH-EWR.
I was skeptical at first since I heard cheeseburger. I selected the salad which was a chopped salad with chicken, eggs, cucumbers, tomamtos, blue cheese, and shredded Cheddar. Ranch dressing. Salad was served on a plate, and not the bowl as I recall from previous flights. The soup was also not bad and not too salty.
The cheeseburger looked like it had more meat and the bun upgraded to a sturdier pretzel roll. Coleslaw side looked fresh. All based on looking at neighbors order.
To avoid double-posting, here is link to the pics of my meal that I took today (2/1): 2/1 meal IAH-EWR.
Last edited by hirohito888; Feb 1, 2015 at 2:23 pm Reason: Added link to pics
Feb 1, 2015, 2:08 pm
#201
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
"Meal times" are blurred when traveling. A lot of travelers find themselves in different time zones from what their body clock says it is, there's not always time to find a meal and in plenty of airports scrounging anything is expensive and difficult. "Meal Times" are an excuse invented by airlines to spend less money.
Feb 1, 2015, 2:41 pm
#202
Join Date: Mar 2012
Programs: Mileage Plus 1K; Marriott Platinum; Hilton Gold
Posts: 6,355
what happened to the leftovers?
So what do FT's sages think happened to all the old menu items that were retired on January 31? Somehow, I can't picture UA having a precise enough supply chain to finish up the last 99 cent frozen burrito on the last meal flight of Jan. 31.
Did the leftovers go to:
1. A homeless shelter?
2. Jeff's freezer?
3. The employee food bank?
4. A sanitary landfill?
Or are they just saving them until the next menu enhancement?
Did the leftovers go to:
1. A homeless shelter?
2. Jeff's freezer?
3. The employee food bank?
4. A sanitary landfill?
Or are they just saving them until the next menu enhancement?
Feb 1, 2015, 2:49 pm
#203
FlyerTalk Evangelist
Join Date: Jul 1999
Location: Ewa Beach, Hawaii
Posts: 10,909
So what do FT's sages think happened to all the old menu items that were retired on January 31? Somehow, I can't picture UA having a precise enough supply chain to finish up the last 99 cent frozen burrito on the last meal flight of Jan. 31.
Did the leftovers go to:
1. A homeless shelter?
2. Jeff's freezer?
3. The employee food bank?
4. A sanitary landfill?
Or are they just saving them until the next menu enhancement?
Did the leftovers go to:
1. A homeless shelter?
2. Jeff's freezer?
3. The employee food bank?
4. A sanitary landfill?
Or are they just saving them until the next menu enhancement?
1. What does Jeff have against homeless people
2. Don't think I need to say anything here
3. A change the employees will like?
4. Wouldn't be sanity anymore, now would it.
- save until next enhancement? This makes most sense, probably enough preservatives in it to last a lifetime.
Back to reality.
Probably still be seen for a while until it runs out and they would just say, mis-catered, sorry.
Feb 1, 2015, 2:55 pm
#204
Join Date: Feb 2008
Location: Chicago, IL
Programs: UA 1K MM, DL Diamond, NK Gold, Mariott LT Plat/Titanium, Hyatt Globalist, Hilton Gold
Posts: 925
Flew EWR-ORD today and tried some of the new options. I had a Cubano sandwich (it was nice and fresh with crispy bread and sweet pickles). It was served with a bag of chips and a grain salad that I did not enjoy. Fresh baked cookies (much better tasting than the old ones) came after. The other choice (that they catered only a few of) was a chicken salad. I didn't see it or see what it was served with.
Feb 1, 2015, 6:03 pm
#205
Join Date: Apr 2011
Location: SEA
Posts: 75
You should get a full dinner, based on the updated meal information on the website.
The website does show a snack being served for this specific flight. Probably a glitch, or someone forgot to update the codes. I'd recommend you contact UA and let them know. Even if it's a small thing, they need to make sure their website is completely up to date regarding meal codes, so customers' expectations are set properly.
The website does show a snack being served for this specific flight. Probably a glitch, or someone forgot to update the codes. I'd recommend you contact UA and let them know. Even if it's a small thing, they need to make sure their website is completely up to date regarding meal codes, so customers' expectations are set properly.
edit below: I did get a meal.
Last edited by sholnay; Feb 2, 2015 at 7:25 am
Feb 1, 2015, 7:06 pm
#206
Join Date: Jul 2013
Location: MRY - CNX - TXL
Programs: UA 1K / *G / Marriott PE / Expedia Gold+ / Hertz PC
Posts: 7,058
Feb 1, 2015, 9:01 pm
#207
Join Date: Jan 2006
Posts: 929
Non PS transcon, today. Salad course served followed by main. Main orders taken strictly front to back as near as we could tell with 1/4 in back row receiving first choice.
Feb 1, 2015, 10:02 pm
#208
Join Date: Apr 2012
Location: ORD/EGE
Programs: UA GS/Global Entry
Posts: 191
Feb 1, 2015, 10:05 pm
#209
Join Date: Jul 2013
Location: MRY - CNX - TXL
Programs: UA 1K / *G / Marriott PE / Expedia Gold+ / Hertz PC
Posts: 7,058
Seriously stop with holding!
Nice enough of a tease just to hear there was a sep salad course.
Was this EWR-SFO/LAX or what sort of transcon. Curious if the EWR/BOS flights to the west coast may get something that's a bit better than say EWR-LAS but still a bit below p.s.
Nice enough of a tease just to hear there was a sep salad course.
Was this EWR-SFO/LAX or what sort of transcon. Curious if the EWR/BOS flights to the west coast may get something that's a bit better than say EWR-LAS but still a bit below p.s.
Feb 1, 2015, 10:12 pm
#210
Join Date: Apr 2007
Location: USA
Programs: AAdvantage, MileagePlus, SkyMiles
Posts: 4,160
It may also help to remember that today was Sunday, so changes may have been a bit limited due to it being Sunday. Perhaps we'll see more of a rollout tomorrow (Monday the 2nd).
But yeah, post pictures and details!
But yeah, post pictures and details!
