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Starting Oct 25 '15 UA PS/HNL long-haul redeyes/mid-cons will feature BETTER options!

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Old Oct 14, 2015, 3:37 pm
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Last edit by: WineCountryUA
UA Press Release dated October 14 2015.

Oct 25: PS menus get upgraded and look delicious
Nov 1: Domestic first flights between 1:30 and 3:59pm that are more than 3 hours get lunch
Nov 1: Hawaii and transcon redeyes get dinner service

Beginning Nov. 1, the airline will refresh lunch and dinner choices for United First and United Business customers on flights throughout the U.S. and Canada, and to Mexico, Caribbean and Latin America leisure markets.

United-operated flights that currently offer meal service will addnew dishes, like Spanish paella, mushroom risotto and seafood cioppino on shorter dinner flights.

Meal window expansion

The carrier will also expand meals to:

Lunch flights longer than three hours, departing between 1:30 and 3:59 p.m., which will offer options that include seasonal entree salads like a Napa salad with grilled salmon, goat cheese and fig and an arugula salad with Milanese-style chicken; and

Late-night flights between Hawaii and Houston, Chicago, New York/Newark and Washington, which will offer full dinner service with new entrees, such as hoisin short ribs with wasabi grits and stir-fried vegetables.

Late-night non-p.s. transcontinental flights and service between Hawaii and Los Angeles, San Francisco and Denver, as well as other late-departing flights of at least five hours and 20 minutes, will offer hearty sandwiches after takeoff, such as a pretzel burger with bleu cheese dressing, arugula and pickled onions, followed by warmed pastries before arrival.

United will continue to offer its p.s. made-to-order sundaes for dessert, followed by bake-on-board cookies prior to arrival.

Originally Posted by UA Insider
Hi everyone,

As a follow-up to our recent news release about investments we’re making in dining onboard and in our United Clubs, we have a number of details to share about changes coming this weekend to every cabin on many of our North and Latin America flights, to offer you restaurant-quality meals. These latest upgrades come in addition to those we made October 25 to premium-cabin dining on our p.s. Premium Service.

For a more in-depth look at the investment we’re making in our food, UnitedAirtime.com now includes insightful foodie stories and a new video about why we want the food we serve to be exciting and interesting – something we’re working on in partnership with The Trotter Project, a nonprofit organization dedicated to educating and inspiring new generations of culinary minds.

Here are some highlights of menu changes on flights within the U.S., Canada, the Caribbean, and leisure markets in Mexico; which will be reflected beginning November 2 on our united.com North America premium-cabin dining page and Choice Menu page:

p.s. Premium Service enhancements beginning October 25:

    Premium-cabin dining changes beginning November 1:
              -New seasonal entrée salads with refreshed protein component served on the side
              -New side salads and transcon/Hawaii starter salads
              -The United Business cabin on three-cabin aircraft will offer all entrée choices served in the United First cabin
              -United Express two-cabin regional jet service will also offer new premium-cabin lunch, dinner and snacks, and expanded lunch meal service to flights longer than three hours
              Choice Menu Bistro on Board changes beginning November 1

                  We hope many of you have the opportunity to experience these new dining options and we look forward to hearing from you.

                  -UA Insider
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                  Starting Oct 25 '15 UA PS/HNL long-haul redeyes/mid-cons will feature BETTER options!

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                  Old Jan 31, 2015, 4:22 pm
                    #166  
                  Moderator: United Airlines
                   
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                  Originally Posted by LASUA1K
                  So on my vacation, I need to pack up drag the kids and stop at Bubba Gumps before my paid F class flight of almost 4 hours. Not including the 2 hours needed to clear customs in both countries.
                  if flying between 1:30 & 4PM -- the rest of the day until 8PM there is a meal. A meal is offered at meal times. Seem to be loosing sight of the actual situation. Should the snack be more substantial yes but it is not meal flight.
                  WineCountryUA is offline  
                  Old Jan 31, 2015, 5:00 pm
                    #167  
                   
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                  Originally Posted by LASUA1K
                  So on my vacation, I need to pack up drag the kids and stop at Bubba Gumps before my paid F class flight of almost 4 hours. Not including the 2 hours needed to clear customs in both countries.
                  Hotel breakfast ends at 10am.
                  Airport shuttle is at 12pm.
                  Arrive _ _ _ at 12:30pm.
                  Flight is at 2:30pm.

                  You honestly wouldn't feed your kids anyways in that time at the airport vs. having them hold out until about 3:30/45 or so before they can start eating on the flight?
                  JVPhoto is offline  
                  Old Jan 31, 2015, 5:29 pm
                    #168  
                   
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                  Meals on reservation now updated

                  Check your reservations. My F/C meals are updated, highlighted by NRT-ICN meal changed from "Dinner" to "Snack" (which is more apt). I posted elsewhere that 737 NRT-ICN is now Business (just in January it was BusinessFirst) so this is one consequence, I guess.

                  Also my 200 mile segments changed from None to Refreshment.
                  radiowell is offline  
                  Old Jan 31, 2015, 6:38 pm
                    #169  
                   
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                  From "Dinner" to "Refreshments"

                  Oh boy I'm sure gonna love this change, my flight from ORD to LAS got updated from dinner to refreshments. The flight is listed as 1504 miles and over 4 hours. I thought these flights got a meal regardless now since it's over 4 hours and 1500 miles. Now it's a huge downgrade. A 4 hour flight with refreshments. I thought these changes were supposed to be better not worse?
                  cubs105 is offline  
                  Old Jan 31, 2015, 7:21 pm
                    #170  
                   
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                  I'm on UA 1266 SFO>BOS, and to my surprise they had prosecco available! The FA said they'd had it for a while, but "nobody asked for it," so they didn't serve much of it.

                  It neatly straddles the line between drinkable and terrible.
                  RandomBaritone is offline  
                  Old Jan 31, 2015, 7:24 pm
                    #171  
                   
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                  Originally Posted by Eric Westby
                  I'm on UA 1266 SFO>BOS, and to my surprise they had prosecco available! The FA said they'd had it for a while, but "nobody asked for it," so they didn't serve much of it.

                  It neatly straddles the line between drinkable and terrible.
                  I've had it on nearly every flight since October. Mixed with OJ it's a fine mimosa On some of my flights, they've run out
                  wxguy is offline  
                  Old Jan 31, 2015, 7:40 pm
                    #172  
                   
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                  Originally Posted by wxguy
                  I've had it on nearly every flight since October.
                  On domestic flights? UA Insider made it sound as if it was a brand new offering!

                  The FA on this flight said she'd only seen it catered SFO>BOS as of 2015, so perhaps it's a route-by-route thing.
                  RandomBaritone is offline  
                  Old Jan 31, 2015, 8:05 pm
                    #173  
                   
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                  Originally Posted by cubs105
                  Oh boy I'm sure gonna love this change, my flight from ORD to LAS got updated from dinner to refreshments. The flight is listed as 1504 miles and over 4 hours. I thought these flights got a meal regardless now since it's over 4 hours and 1500 miles. Now it's a huge downgrade. A 4 hour flight with refreshments. I thought these changes were supposed to be better not worse?
                  The 3:20 flight? Yes the 1 of 4 flights that are "downgraded" and the other 3 we should see an upgrade in.

                  "The needs of the many outweigh the needs of the one, or the few."
                  -Some pointy eared green blood from the future
                  JVPhoto is offline  
                  Old Jan 31, 2015, 8:06 pm
                    #174  
                   
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                  Originally Posted by cubs105
                  Oh boy I'm sure gonna love this change, my flight from ORD to LAS got updated from dinner to refreshments. The flight is listed as 1504 miles and over 4 hours. I thought these flights got a meal regardless now since it's over 4 hours and 1500 miles. Now it's a huge downgrade. A 4 hour flight with refreshments. I thought these changes were supposed to be better not worse?
                  The new page says anything 1500+ has a meal until 9pm so not sure what's up.

                  We will soon find out.
                  cerealmarketer is offline  
                  Old Jan 31, 2015, 8:15 pm
                    #175  
                   
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                  Originally Posted by cerealmarketer
                  The new page says anything 1500+ has a meal until 9pm so not sure what's up.

                  We will soon find out.
                  When I act like I'm booking the flight it says dinner for the reservation but when I check my reservation it says refreshments. I don't know what is going on. If it is downgraded I don't know why they are downgrading when these used to be normal meal flights.

                  Having a 4 hour flight with no meal is kind've insulting as American and Delta serve full meals on flights of this length.
                  cubs105 is offline  
                  Old Jan 31, 2015, 8:17 pm
                    #176  
                   
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                  Originally Posted by cerealmarketer
                  The new page says anything 1500+ has a meal until 9pm so not sure what's up.

                  We will soon find out.
                  Ah so the person posting about ORD-LAS was just jumping the gun on what UA.com says vs. what is outlined in the new policy. As we all know UA.com never has errors like listing EMBs on TATL flights when looking on the weekends.

                  So at 1514 it should be:
                  Mid-continental flights offer a full meal service on flights departing between 5 a.m. and 9 p.m. and includes three entree choices on flights that provide breakfast, lunch or dinner.
                  Lunch may include a Lobster Macaroni and Cheese entree with a baked crumb topping and a side of broccoli rabe served with a spring mix salad featuring strawberries, oranges and feta cheese, a warmed nine-grain bread stick and a raspberry sorbet for dessert.
                  On flights departing after 9:01 p.m., a selection of premium packaged snacks and fresh fruit are offered.


                  This seems consistent with that:
                  JVPhoto is offline  
                  Old Jan 31, 2015, 8:27 pm
                    #177  
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                  Originally Posted by LASUA1K
                  So on my vacation, I need to pack up drag the kids and stop at Bubba Gumps before my paid F class flight of almost 4 hours. Not including the 2 hours needed to clear customs in both countries.
                  Maybe they'll even do up a new video rah rah-ing about their new catering, so you and the kids can watch it before tearing open the bag of potato chips you're issued as Paid F passengers.
                  channa is offline  
                  Old Jan 31, 2015, 8:28 pm
                    #178  
                   
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                  Originally Posted by JVPhoto
                  Hotel breakfast ends at 10am.
                  Airport shuttle is at 12pm.
                  Arrive _ _ _ at 12:30pm.
                  Flight is at 2:30pm.

                  You honestly wouldn't feed your kids anyways in that time at the airport vs. having them hold out until about 3:30/45 or so before they can start eating on the flight?
                  So I should eat at 10am and rush to get to the airport and clear customs and eat again. The flight lands around 7 pm. Get your luggage, drive home. Should I eat in the terminal before I get my bags?

                  A meal should be served on this flight. Especially being international.
                  LASUA1K is offline  
                  Old Jan 31, 2015, 8:42 pm
                    #179  
                   
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                  Originally Posted by LASUA1K
                  So I should eat at 10am and rush to get to the airport and clear customs and eat again. The flight lands around 7 pm. Get your luggage, drive home. Should I eat in the terminal before I get my bags?

                  A meal should be served on this flight. Especially being international.
                  You didn't answer the question on what is a pretty typical scenario (that I've been in myself coming from places like CUN/MBJ/GCM/SDQ).

                  I don't know how old your kids are or what your eating habits are. But, even if you ate breakfast at a pretty standard time you'd really be waiting another 5-6 hours before eating again on the plane?
                  JVPhoto is offline  
                  Old Jan 31, 2015, 9:43 pm
                    #180  
                  Moderator: United Airlines
                   
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                  Originally Posted by LASUA1K
                  .... Especially being international.
                  As I ask other poster earlier, why should this being an "international" domestic service flight make it any different?
                  WineCountryUA is offline  


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