Nov 1, 2013, 4:08 am
Last edit by: aacharya
Moderator Note: Please keep the wiki post limited to just the facts.
New UA Award/Upgrade Chart (vs. Current Chart)
Changes took effect for travel booked starting February 3, 2014. See UA Insider's post linked here for more info about the date change. http://www.flyertalk.com/forum/22263212-post2366.html
Awards with *A partners now cost more than similar awards flown only on UA metal.
See below for the round-trip increases on partner metal :
Changes to upgrade policy for intra-Asia and northern South America flights
Questions and Answers
Q: If I book an award in January 2014 and then make changes in February or beyond (in routing, airline, origin, destination, etc), will it be repriced according to new mileage requirements, or will I keep the old pricing on that ticket?
Additional details on changing tickets booked prior to 2/3/14 per UA Insider:
Full details are in post #2588 http://www.flyertalk.com/forum/22283437-post2588.html
Q: Do these rates apply for tickets purchased after Feb 3 or for travel after Feb 3? That is,if one purchases a ticket now, to fly on Mar 15, will that be new or old pricing?
Q: How will award pricing apply to mixed-carrier Saver Awards?
(reverted to J.Edward's rev)
New UA Award/Upgrade Chart (vs. Current Chart)
Changes took effect for travel booked starting February 3, 2014. See UA Insider's post linked here for more info about the date change. http://www.flyertalk.com/forum/22263212-post2366.html
Awards with *A partners now cost more than similar awards flown only on UA metal.
- F awards on partners went up 40-80%
- J awards on partners went up 20-40%
- F and J awards on UA metal (or mixed carriers where UA metal is in premium cabin followed by partner segment in lower class) as well some Y awards increased by 5-20% (US to Europe in F up 19%, US to Middle East in F up 20% for example)
See below for the round-trip increases on partner metal :
US ✈ Southern South America: +10,000 J, +5,000 F
US ✈ Europe: +40,000 J, +85,000 F
US ✈ Northern/Central/Southern Africa: +40,000 J, +110,000 F
US ✈ Middle East: +5,000 Y, +40,000 J, +130,000 F
US ✈ Central Asia/India: +5,000 Y, +40,000 J, +120,000 F
US ✈ South Asia: +15,000 Y, +40,000 J, +120,000 F
US ✈ North Asia: +5,000 Y, +40,000 J, +100,000 F
US ✈ Japan: +5,000 Y, +30,000 J, +85,000 F
US ✈ Oceania: +30,000 J, +70,000 F
US ✈ Australia/New Zealand: +25,000 J, +100,000 F
RTW: +20,000 Y, +90,000 J, +100,000 F
US ✈ Europe: +40,000 J, +85,000 F
US ✈ Northern/Central/Southern Africa: +40,000 J, +110,000 F
US ✈ Middle East: +5,000 Y, +40,000 J, +130,000 F
US ✈ Central Asia/India: +5,000 Y, +40,000 J, +120,000 F
US ✈ South Asia: +15,000 Y, +40,000 J, +120,000 F
US ✈ North Asia: +5,000 Y, +40,000 J, +100,000 F
US ✈ Japan: +5,000 Y, +30,000 J, +85,000 F
US ✈ Oceania: +30,000 J, +70,000 F
US ✈ Australia/New Zealand: +25,000 J, +100,000 F
RTW: +20,000 Y, +90,000 J, +100,000 F
Changes to upgrade policy for intra-Asia and northern South America flights
- Complimentary Premier Upgrades and instant upgrades are not applicable
- Regional Premier Upgrades (for any fare class) and Global Premier Upgrades (for flights booked in fare class Z, P, S, T, L, K, G or N) can no longer be requested on or after November 1, 2013
- There is no co-pay exemption for MileagePlus Upgrade Awards requested on or after November 1, 2013
- The above changes do not apply to Copa-operated flights.
Questions and Answers
Q: If I book an award in January 2014 and then make changes in February or beyond (in routing, airline, origin, destination, etc), will it be repriced according to new mileage requirements, or will I keep the old pricing on that ticket?
Our existing change process will apply. Changes to awards that require a change in date do not result in a change to the award price. Any other change will require an add/collect in miles and fees for changes or cancellations will still apply as per our existing policies.
Changes that will not trigger a re-price for itineraries ticketed before February 3, 2014 include:
- Date/time (cabin, region, and award type can't change)
- Carrier on one or more segments (cabin, region, and award type can’t change)
- Origin/Destination within the same regions (carrier and cabin can’t change)
Q: Do these rates apply for tickets purchased after Feb 3 or for travel after Feb 3? That is,if one purchases a ticket now, to fly on Mar 15, will that be new or old pricing?
Updated handling for mixed UA-Partner United/partner award itineraries: As we shared with the initial announcement, the Star Alliance/Partner partner award pricing will apply to Business or First awards for itineraries that include at least one flight segment operated by a MileagePlus partner carrier in Business or First.
However, as a customer benefit we have made an exception for most itineraries which require connecting onto a MileagePlus/Star partner in First or Business for a short distance. Specifically, if a United/Copa award itinerary contains a connecting segment on a MileagePlus/Star partner that is wholly within one MileagePlus award region, then the United award price will apply.
However, as a customer benefit we have made an exception for most itineraries which require connecting onto a MileagePlus/Star partner in First or Business for a short distance. Specifically, if a United/Copa award itinerary contains a connecting segment on a MileagePlus/Star partner that is wholly within one MileagePlus award region, then the United award price will apply.
- For example: IAD-FRA in United BusinessFirst connecting to FRA-FCO in Lufthansa Business, will be priced at the United mileage award amount.
- Note that this exception will not apply to a few specific regions and routings, such as intra-Africa connecting segments and certain fifth-freedom routes (e.g. BKK-KUL operated by Lufthansa)
Changes to MileagePlus Award and Upgrade Policies - Eff. 3-Feb-2014
Feb 3, 2014, 9:21 am
#2521
Join Date: Oct 2000
Location: San Antonio, TX
Programs: Honors Gold, Marriott Gold, SPG Gold
Posts: 288
Doesn't appear to be yet at 11:20 AM ET. Finally, LH released a seat I wanted but a UA agent didn't see any availability around 10:00 AM. then, I am patiently waiting for the web to work with me.
Feb 3, 2014, 9:22 am
#2522
Join Date: Aug 2011
Location: BOS
Programs: AA EXP, Hyatt Diamond, Hilton Diamond, SPG Gold, IHG Plat
Posts: 199
I can still see some space available for today at old prices... i.e. LH F out of IAD. Not sure if it's bookable, but someone may get lucky. Looking at the calendar screen on results page when I search for space today, everything else totally whited out
Feb 3, 2014, 9:30 am
#2524
Join Date: May 2003
Location: N/A
Posts: 403
I was not aware of all the commotion going on and just went to change my award seat 10 min ago.
Site displayed the available seats, but they did not let me complete the transaction. Appears there is still a website technical error. In the end, I called the reservation desk and they were able to change/modify/edit my itinenary.
Just reporting.
Site displayed the available seats, but they did not let me complete the transaction. Appears there is still a website technical error. In the end, I called the reservation desk and they were able to change/modify/edit my itinenary.
Just reporting.
Feb 3, 2014, 9:49 am
#2525
Join Date: Sep 2006
Location: Teaneck, NJ
Programs: SPG Gold, HHonors Gold, IHG Platinum, Marriott Silver
Posts: 699
Were flights on United and Hawaiian (on one itinerary, say EWR-HNL first leg on United, and HNL-LIH on 2nd leg, but on same day and same itinerary) supposed to be 28.5K each way instead of 22.5K each way? I thought as long as it was without a stopover, it was still supposed to be 22.5k. Guess not?
Feb 3, 2014, 10:02 am
#2526
FlyerTalk Evangelist
Join Date: Oct 1999
Posts: 11,468
Trying to pull up TATL award flights, can't get anything to display, keep getting message "no flights available" 
Feb 3, 2014, 10:03 am
#2527
Join Date: Apr 2010
Location: SFO
Programs: OZ *G; HH Diamond;
Posts: 1,644
Were flights on United and Hawaiian (on one itinerary, say EWR-HNL first leg on United, and HNL-LIH on 2nd leg, but on same day and same itinerary) supposed to be 28.5K each way instead of 22.5K each way? I thought as long as it was without a stopover, it was still supposed to be 22.5k. Guess not?
Feb 3, 2014, 10:13 am
#2528
Join Date: Mar 2011
Location: AUS
Programs: Mileage Hoarding Anonymous
Posts: 90
Feb 3, 2014, 10:31 am
#2529
Join Date: Apr 2003
Location: Orlando
Programs: DL 4MM/PM, UA 1MM/Gold, AA Paper
Posts: 1,386
I cannot find any TATL award availability at the moment except for today at the old rates. Maybe this is the change that they implementing and the website update is complete.
Feb 3, 2014, 11:04 am
#2530
Join Date: Dec 2011
Location: SOF
Programs: A3 Gold, IHG Platinum, Marriott Silver
Posts: 849
Were flights on United and Hawaiian (on one itinerary, say EWR-HNL first leg on United, and HNL-LIH on 2nd leg, but on same day and same itinerary) supposed to be 28.5K each way instead of 22.5K each way? I thought as long as it was without a stopover, it was still supposed to be 22.5k. Guess not?
So, if you can get an itinerary on United to your final destination in Hawaii (they serve a few airports), you'd be saving 5,000/6,000 miles.
Feb 3, 2014, 11:13 am
#2531
Join Date: Jul 2009
Location: SFO
Programs: UA--no longer 2P as of 3/2012 and don't even care. Never thought I'd say that.
Posts: 781
This morning I booked three business class award tickets Europe-West Coast for travel this summer at the old rates. Feeling very grateful.
Feb 3, 2014, 11:47 am
#2532
Join Date: Feb 2010
Location: LAX
Programs: UA-1K, Hertz-Gold, Marriott-Gold, PC-Platinum, SPG
Posts: 2,777
If UA will retroactively recredit miles for PNR that was booked after 2/1 and was charged the old higher mileage, they will probably go back to subtract more miles for PNR that was booked after midnight 2/3 with the old lower mileage from the old chart. UA has been famous in removing miles from MP member account since after the merger :-).
Feb 3, 2014, 12:14 pm
#2533
Join Date: Jul 2010
Location: London, UK
Programs: BA Gold, UA Nobody, Hilton Gold
Posts: 2,372
If UA will retroactively recredit miles for PNR that was booked after 2/1 and was charged the old higher mileage, they will probably go back to subtract more miles for PNR that was booked after midnight 2/3 with the old lower mileage from the old chart. UA has been famous in removing miles from MP member account since after the merger :-).
Feb 3, 2014, 12:24 pm
#2534
Join Date: Nov 2009
Location: 6km East of EPAYE
Programs: UA Silver, AA Platinum, AS & DL GM Marriott TE, Hilton Gold
Posts: 9,582
If UA will retroactively recredit miles for PNR that was booked after 2/1 and was charged the old higher mileage, they will probably go back to subtract more miles for PNR that was booked after midnight 2/3 with the old lower mileage from the old chart. UA has been famous in removing miles from MP member account since after the merger :-).
