Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > United Airlines | MileagePlus
Reload this Page >

Changes to MileagePlus Award and Upgrade Policies - Eff. 3-Feb-2014

Old Nov 1, 2013, 4:08 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: aacharya
Moderator Note: Please keep the wiki post limited to just the facts.

New UA Award/Upgrade Chart (vs. Current Chart)

Changes took effect for travel booked starting February 3, 2014. See UA Insider's post linked here for more info about the date change. http://www.flyertalk.com/forum/22263212-post2366.html

Awards with *A partners now cost more than similar awards flown only on UA metal.
  • F awards on partners went up 40-80%
  • J awards on partners went up 20-40%
  • F and J awards on UA metal (or mixed carriers where UA metal is in premium cabin followed by partner segment in lower class) as well some Y awards increased by 5-20% (US to Europe in F up 19%, US to Middle East in F up 20% for example)

See below for the round-trip increases on partner metal :
US ✈ Southern South America: +10,000 J, +5,000 F

US ✈ Europe: +40,000 J, +85,000 F

US ✈ Northern/Central/Southern Africa: +40,000 J, +110,000 F

US ✈ Middle East: +5,000 Y, +40,000 J, +130,000 F

US ✈ Central Asia/India: +5,000 Y, +40,000 J, +120,000 F

US ✈ South Asia: +15,000 Y, +40,000 J, +120,000 F

US ✈ North Asia: +5,000 Y, +40,000 J, +100,000 F

US ✈ Japan: +5,000 Y, +30,000 J, +85,000 F

US ✈ Oceania: +30,000 J, +70,000 F

US ✈ Australia/New Zealand: +25,000 J, +100,000 F

RTW: +20,000 Y, +90,000 J, +100,000 F

Changes to upgrade policy for intra-Asia and northern South America flights
  1. Complimentary Premier Upgrades and instant upgrades are not applicable
  2. Regional Premier Upgrades (for any fare class) and Global Premier Upgrades (for flights booked in fare class Z, P, S, T, L, K, G or N) can no longer be requested on or after November 1, 2013
  3. There is no co-pay exemption for MileagePlus Upgrade Awards requested on or after November 1, 2013
  4. The above changes do not apply to Copa-operated flights.


Questions and Answers

Q: If I book an award in January 2014 and then make changes in February or beyond (in routing, airline, origin, destination, etc), will it be repriced according to new mileage requirements, or will I keep the old pricing on that ticket?
Originally Posted by UA Insider
Our existing change process will apply. Changes to awards that require a change in date do not result in a change to the award price. Any other change will require an add/collect in miles and fees for changes or cancellations will still apply as per our existing policies.
Additional details on changing tickets booked prior to 2/3/14 per UA Insider:
Originally Posted by UA Insider
Changes that will not trigger a re-price for itineraries ticketed before February 3, 2014 include:
  • Date/time (cabin, region, and award type can't change)
  • Carrier on one or more segments (cabin, region, and award type cant change)
  • Origin/Destination within the same regions (carrier and cabin cant change)
Full details are in post #2588 http://www.flyertalk.com/forum/22283437-post2588.html

Q: Do these rates apply for tickets purchased after Feb 3 or for travel after Feb 3? That is,if one purchases a ticket now, to fly on Mar 15, will that be new or old pricing?
Originally Posted by UA Insider
The new award pricing takes effect for bookings made on or after Feb 3, 2014 for all future travel dates. If you purchased a ticket prior to then for travel on March 15, and no changes are made to the itinerary, the current pricing will apply.
Q: How will award pricing apply to mixed-carrier Saver Awards?
Originally Posted by UA Insider
Updated handling for mixed UA-Partner United/partner award itineraries: As we shared with the initial announcement, the Star Alliance/Partner partner award pricing will apply to Business or First awards for itineraries that include at least one flight segment operated by a MileagePlus partner carrier in Business or First.

However, as a customer benefit we have made an exception for most itineraries which require connecting onto a MileagePlus/Star partner in First or Business for a short distance. Specifically, if a United/Copa award itinerary contains a connecting segment on a MileagePlus/Star partner that is wholly within one MileagePlus award region, then the United award price will apply.
  • For example: IAD-FRA in United BusinessFirst connecting to FRA-FCO in Lufthansa Business, will be priced at the United mileage award amount.
  • Note that this exception will not apply to a few specific regions and routings, such as intra-Africa connecting segments and certain fifth-freedom routes (e.g. BKK-KUL operated by Lufthansa)
(reverted to J.Edward's rev)
Print Wikipost

Changes to MileagePlus Award and Upgrade Policies - Eff. 3-Feb-2014

Old Nov 1, 2013, 12:04 am
  #1  
Company Representative, United Airlines
Original Poster
 
Join Date: May 2006
Location: Chicago, Houston, or somewhere in between
Posts: 2,176
Changes to MileagePlus Award and Upgrade Policies - Eff. 3-Feb-2014

Hi everyone,

I wanted to give you a heads up about some changes well be making to our MileagePlus award chart and upgrade policies. More details, including links to the changes, are listed below.
  • Changes to miles needed for some Saver and Standard Awards, including domestic stopovers (link - PDF p.2)
  • Different premium cabin mileage levels for Star Alliance and MileagePlus partners (link - PDF p.3)
  • Changes to upgrade policy for intra-Asia and northern South America flights (link - see chart)
Changes to the award charts take effect for all award tickets issued on or after February 1, 2014. The upgrade policy changes will not impact any flights taken before February 1, 2014.

As always, Im here and will do my best to answer any clarifying questions you may have.

Aaron Goldberg
Sr. Manager - Customer Experience Planning
United Airlines
UA Insider is offline  
Old Nov 1, 2013, 12:18 am
  #2  
FlyerTalk Evangelist
 
Join Date: Feb 2003
Posts: 10,249
Awesome!!
travelinmanS is offline  
Old Nov 1, 2013, 12:18 am
  #3  
 
Join Date: Aug 2006
Location: US
Programs: AA/UA/DL
Posts: 2,779
so ...it seems it is going to toward MileagePlusPesos in the future or should we
change the name to NON PASS again?

This time Delta gives their member notification at least 8-10 months in advance while United gives 3 months....

But thanks to let us know now.

Last edited by pigx5; Nov 1, 2013 at 1:22 am
pigx5 is offline  
Old Nov 1, 2013, 12:19 am
  #4  
 
Join Date: Jun 2007
Location: YVR SFO
Programs: UA G
Posts: 4,866
Ouch. US to Asia (ex-Japan) in C went from 120k to 140k 16% increase
unavaca is offline  
Old Nov 1, 2013, 12:21 am
  #5  
 
Join Date: Dec 2007
Location: Las Vegas
Programs: DL Platinum, AA Lifetime Gold, Hilton Diamond, Marriott Platinum, Radisson Premium
Posts: 6,639
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 7_0_3 like Mac OS X) AppleWebKit/537.51.1 (KHTML, like Gecko) Version/7.0 Mobile/11B511 Safari/9537.53)

Looks like Mainland to Hawaii awards went up a bit.
demkr is offline  
Old Nov 1, 2013, 12:25 am
  #6  
A FlyerTalk Posting Legend
 
Join Date: Apr 2001
Location: PSM
Posts: 69,232
Wirelessly posted (Mozilla/5.0 (BlackBerry; U; BlackBerry 9930; en-US) AppleWebKit/534.11+ (KHTML, like Gecko) Version/7.1.0.755 Mobile Safari/534.11+)

All bad. Split chart for UA versus partners, rates significantly increased and regional int'l flights are screwed.

Lots of gutting going on here.

Craptacular.
sbm12 is offline  
Old Nov 1, 2013, 12:26 am
  #7  
 
Join Date: Dec 2007
Location: Las Vegas
Programs: DL Platinum, AA Lifetime Gold, Hilton Diamond, Marriott Platinum, Radisson Premium
Posts: 6,639
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 7_0_3 like Mac OS X) AppleWebKit/537.51.1 (KHTML, like Gecko) Version/7.0 Mobile/11B511 Safari/9537.53)

Sorry cant seem to edit above post but also US to europe saver biz went from 50 to 57.5. Geez.
demkr is offline  
Old Nov 1, 2013, 12:26 am
  #8  
 
Join Date: Jan 2008
Location: LAS
Programs: DL PM, UA PS, Hyatt Globalist, Marriott Titanium
Posts: 4,904
If I want to fly in F to India, it will cost me 140,000 miles. ONE-WAY. Used to be 160K roundtrip. Unbelievable.
amolkold is offline  
Old Nov 1, 2013, 12:27 am
  #9  
 
Join Date: Jul 2013
Programs: Mileage Plus, AAdvantage, Executive Club
Posts: 198
Well... that's somewhat upsetting.

Last edited by kalendil; Dec 5, 2013 at 12:52 am Reason: I would like UA Insider to answer my questions one day haha
kalendil is offline  
Old Nov 1, 2013, 12:27 am
  #10  
A FlyerTalk Posting Legend
 
Join Date: Apr 2001
Location: PSM
Posts: 69,232
Wirelessly posted (Mozilla/5.0 (BlackBerry; U; BlackBerry 9930; en-US) AppleWebKit/534.11+ (KHTML, like Gecko) Version/7.1.0.755 Mobile Safari/534.11+)

Originally Posted by unavaca
Ouch. US to Asia (ex-Japan) in C went from 120k to 140k 16% increase
US-EU in biz went from 50k to either 57.5 (UA) or 7 (partner). That last one is a 40% raise.
sbm12 is offline  
Old Nov 1, 2013, 12:27 am
  #11  
 
Join Date: Jan 2013
Location: Astoria, New York City
Programs: UNITED 1K / 3 MM, LH Senator, DL Diamond, SPG Platinum Lifetime, Hyatt Diamond, Platinum Royal Ambas
Posts: 20
it's so UNITED .... friendly

let's get rid off our last loyal elites by changing our FRIENDLY MileagePlus policies
astoriablue is offline  
Old Nov 1, 2013, 12:29 am
  #12  
 
Join Date: Jun 2009
Location: DFW
Posts: 454
Just about everyone I've read about said a United devaluation was coming..
horseymen is offline  
Old Nov 1, 2013, 12:29 am
  #13  
 
Join Date: May 2001
Location: HNL
Posts: 1,018
So, if I read this correctly, take for example a LH (or any *A partner for that matter) F award from US-Europe prior to 1FEB is 135k miles - after 1FEB, 220k miles?! Not sure the word inflation even does justice to the new Star Alliance partner redemption category. The next time UA offers up $0 mistake fares, I'm going to hop down off my moral high-horse and grab several dozen.
Wx4caster is offline  
Old Nov 1, 2013, 12:29 am
  #14  
 
Join Date: Jul 2011
Location: SF Bay Area
Programs: UA MileagePlus (Premier Gold); Hilton HHonors (Gold); Chase Ultimate Rewards; Amex Plat
Posts: 6,742
Increasing co-pays to match inflation makes sense. Increasing the number of RDM required to get an award NEVER makes sense, UNLESS they increase the number of RDM earned per flight to match inflation as well. A flight from SFO to HNL for example, earns the number of miles it earns...regardless of whether you paid $800RT for your ticket in 2014 or $200RT for your ticket in the 1980s. Neglecting continental drift, which can, over time, change the distances between cities (but this would also, by the way, change the prices of the flights), what reason is there to adjust number of RDM required for an award to match inflation? Oh yeah, those annoying things that DO tie RDM to US dollars, the credit cards. The existence of those stupid credit cards is devaluing all of the miles already in our accounts.
STS-134 is offline  
Old Nov 1, 2013, 12:30 am
  #15  
A FlyerTalk Posting Legend
 
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,702
110,000 OW for *A F to Europe. That's an increase of 43,500 miles (64%) each way.
Kacee is offline  

Thread Tools
Search this Thread

Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.