Will UA issue ticket (016 ticket) w/ partner airline only, no UA/UX flight on itin?
#166
FlyerTalk Evangelist
Join Date: Sep 2008
Location: Jersey Shore/YYZ
Programs: UA 1K, Marriott Plat, Hilton Diamond, Hertz PC
Posts: 12,521
But when I go to United.com to book a flight on TG (e.g., BKK to HKG) no flights are found. How do I find bookable flights/routes on United?
If I don't fly direct (and instead fly United to NRT and then another *A airline (ANA?) to HKG or BKK) and book on United, will this count towards PQD? I think the flight must be marketed as UA (which it is). How can I be sure before booking... can I see 016 ticket stock someplace before booking?
If I don't fly direct (and instead fly United to NRT and then another *A airline (ANA?) to HKG or BKK) and book on United, will this count towards PQD? I think the flight must be marketed as UA (which it is). How can I be sure before booking... can I see 016 ticket stock someplace before booking?
#167
Join Date: Feb 2013
Location: Miami, FL
Programs: UA 1MM, AA Plat, Marriott LT Titanium, Hyatt Glob, IHG ♢ Amb, Hilton ♢, Hertz Pres
Posts: 6,018
Fair enough. But what I'm trying to ascertain is how to ensure PQDs are eligible. I read the rules and it says it must be 016 ticket stock. When booking via google flights as you suggest (or direct) I see the UA flight # but it says Operated by a *A airline. I can't find anywhere where I can see the ticket 016 before purchase. Can I?
#168
FlyerTalk Evangelist
Join Date: Sep 2008
Location: Jersey Shore/YYZ
Programs: UA 1K, Marriott Plat, Hilton Diamond, Hertz PC
Posts: 12,521
Fair enough. But what I'm trying to ascertain is how to ensure PQDs are eligible. I read the rules and it says it must be 016 ticket stock. When booking via google flights as you suggest (or direct) I see the UA flight # but it says Operated by a *A airline. I can't find anywhere where I can see the ticket 016 before purchase. Can I?
#169
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,480
Exactly. If you buy it through the UA website, and it's on a *A partner, it will count toward PQD.
Caveat that the TG flight will cost more through UA than if booked directly through TG, as UA typically only sells full fare (Y, J, F) TG tickets when you book through these methods.
Caveat that the TG flight will cost more through UA than if booked directly through TG, as UA typically only sells full fare (Y, J, F) TG tickets when you book through these methods.
#170
FlyerTalk Evangelist
Join Date: Jul 2003
Location: BOS, PVG
Programs: United 1K and 1MM, Marriott Ambassador
Posts: 10,000
1) united.com never shows the nonstop option for revenue search
2) NZ doesn't release J awards for this route
3) google.com/flights doesn't show UA option
What can I do?
#171
Join Date: Mar 2005
Location: out my front door 60 min prior to IAH flight until they increased the check in time to 45 min
Programs: CO Platinum or UA 1K for so long, now almost 2MM
Posts: 322
Can anybody clue me in on how to ticket this itinerary on 016 stock? Tried on UA website as revenue and as award to no avail.
Air Canada Flight 8108
7:05am Sun Jun 12
Houston, United States (IAH)
11:07am Sun Jun 12
Toronto, Canada (YYZ)
Business
Air Canada Flight 87
1:00pm Sun Jun 12
Toronto, Canada (YYZ)
3:15pm Mon Jun 13
Shanghai, China (PVG)
Business
Air Canada Flight 88
5:10pm Sun Jun 19
Shanghai, China (PVG)
7:00pm Sun Jun 19
Toronto, Canada (YYZ)
Business
Air Canada Flight 8115
8:55pm Sun Jun 19
Toronto, Canada (YYZ)
11:07pm Sun Jun 19
Houston, United States (IAH)
Business
Air Canada Flight 8108
7:05am Sun Jun 12
Houston, United States (IAH)
11:07am Sun Jun 12
Toronto, Canada (YYZ)
Business
Air Canada Flight 87
1:00pm Sun Jun 12
Toronto, Canada (YYZ)
3:15pm Mon Jun 13
Shanghai, China (PVG)
Business
Air Canada Flight 88
5:10pm Sun Jun 19
Shanghai, China (PVG)
7:00pm Sun Jun 19
Toronto, Canada (YYZ)
Business
Air Canada Flight 8115
8:55pm Sun Jun 19
Toronto, Canada (YYZ)
11:07pm Sun Jun 19
Houston, United States (IAH)
Business
#172
FlyerTalk Evangelist
Join Date: Feb 2000
Location: Los Angeles
Programs: UA Plat 2MM. DL Plat, AS MVP
Posts: 12,752
Can anybody clue me in on how to ticket this itinerary on 016 stock? Tried on UA website as revenue and as award to no avail.
Air Canada Flight 8108
7:05am Sun Jun 12
Houston, United States (IAH)
11:07am Sun Jun 12
Toronto, Canada (YYZ)
Business
Air Canada Flight 87
1:00pm Sun Jun 12
Toronto, Canada (YYZ)
3:15pm Mon Jun 13
Shanghai, China (PVG)
Business
Air Canada Flight 88
5:10pm Sun Jun 19
Shanghai, China (PVG)
7:00pm Sun Jun 19
Toronto, Canada (YYZ)
Business
Air Canada Flight 8115
8:55pm Sun Jun 19
Toronto, Canada (YYZ)
11:07pm Sun Jun 19
Houston, United States (IAH)
Business
Air Canada Flight 8108
7:05am Sun Jun 12
Houston, United States (IAH)
11:07am Sun Jun 12
Toronto, Canada (YYZ)
Business
Air Canada Flight 87
1:00pm Sun Jun 12
Toronto, Canada (YYZ)
3:15pm Mon Jun 13
Shanghai, China (PVG)
Business
Air Canada Flight 88
5:10pm Sun Jun 19
Shanghai, China (PVG)
7:00pm Sun Jun 19
Toronto, Canada (YYZ)
Business
Air Canada Flight 8115
8:55pm Sun Jun 19
Toronto, Canada (YYZ)
11:07pm Sun Jun 19
Houston, United States (IAH)
Business
#173
FlyerTalk Evangelist
Join Date: Jan 2012
Location: Northern Calif./Eastern Ida.
Programs: Amethyst Premier Plutonium Medallion
Posts: 20,648
Can anybody clue me in on how to ticket this itinerary on 016 stock? Tried on UA website as revenue and as award to no avail.
Air Canada Flight 8108
7:05am Sun Jun 12
Houston, United States (IAH)
11:07am Sun Jun 12
Toronto, Canada (YYZ)
Business
Air Canada Flight 87
1:00pm Sun Jun 12
Toronto, Canada (YYZ)
3:15pm Mon Jun 13
Shanghai, China (PVG)
Business
Air Canada Flight 88
5:10pm Sun Jun 19
Shanghai, China (PVG)
7:00pm Sun Jun 19
Toronto, Canada (YYZ)
Business
Air Canada Flight 8115
8:55pm Sun Jun 19
Toronto, Canada (YYZ)
11:07pm Sun Jun 19
Houston, United States (IAH)
Business
Air Canada Flight 8108
7:05am Sun Jun 12
Houston, United States (IAH)
11:07am Sun Jun 12
Toronto, Canada (YYZ)
Business
Air Canada Flight 87
1:00pm Sun Jun 12
Toronto, Canada (YYZ)
3:15pm Mon Jun 13
Shanghai, China (PVG)
Business
Air Canada Flight 88
5:10pm Sun Jun 19
Shanghai, China (PVG)
7:00pm Sun Jun 19
Toronto, Canada (YYZ)
Business
Air Canada Flight 8115
8:55pm Sun Jun 19
Toronto, Canada (YYZ)
11:07pm Sun Jun 19
Houston, United States (IAH)
Business
#174
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,419
Indeed, if I put that itinerary into Google Flights, it comes up with four booking options (all prices USD): Air Canada $4,622, CheapOair $5,080, Orbitz $5,080, and United $5,487. (For the United purchase, it's changing the last leg to the UA codeshare of the same flight, for reasons known only to Google).
So, while you can do it online, you may do better by calling UA and asking them if they can get you the lower price. (The AC price may not be obtainable -- looking at the fare rules, it says "sale is restricted to specific agents," which may preclude UA. However, when I looked at the fare rules for the Orbitz / CheapOair price, I didn't see a plating restriction or any other reason that UA couldn't offer that fare).
So, while you can do it online, you may do better by calling UA and asking them if they can get you the lower price. (The AC price may not be obtainable -- looking at the fare rules, it says "sale is restricted to specific agents," which may preclude UA. However, when I looked at the fare rules for the Orbitz / CheapOair price, I didn't see a plating restriction or any other reason that UA couldn't offer that fare).
Last edited by jsloan; Feb 10, 2016 at 8:47 am Reason: Clarification on lower fare availability
#175
Join Date: Jan 2010
Programs: UA 1K
Posts: 362
I just tried to make a booking with no UA segments - out with Brussels Airlines, back with Lufthansa. United.com kept giving me an error message. Phoned up and the agent said she couldn't ticket me a flight with no UA segments. HUACA. Second agent went ahead and ticketed it. (Right now it is not fully ticketed, it is on "24 hour hold" waiting for Brussels Airlines to confirm the space).
Assuming it gets confirmed - this is yet another example of inconsistency between phone reps. Kind of annoying...
Assuming it gets confirmed - this is yet another example of inconsistency between phone reps. Kind of annoying...
#176
Join Date: Jul 2013
Location: SJC
Programs: Southwest, Alaska, United, American Airlines
Posts: 994
#177
Join Date: Jul 2013
Location: SJC
Programs: Southwest, Alaska, United, American Airlines
Posts: 994
To be fair, while United's "willingness" to ticket bookings with no UA segments on non-016 stock is an awesome thing for us, it is decidedly *not* a company or industry best practice for many circumstances discussed in the thread.
#178
Join Date: Jul 2013
Location: SJC
Programs: Southwest, Alaska, United, American Airlines
Posts: 994
I believe this is a rule for travel agencies. As I mentioned later in my post, UA is not a travel agency, and tickets differently as a carrier (they can only ticket 016). At least as far as I'm aware.
I'm happy to be told I'm wrong if that is indeed the case.
I know there are a few folks who have posted on the board at least occasionally, if not more, who are actual TAs who know more. Hopefully they can come and share.
I'm happy to be told I'm wrong if that is indeed the case.
I know there are a few folks who have posted on the board at least occasionally, if not more, who are actual TAs who know more. Hopefully they can come and share.
Airlines can and do receive debit memos -- much like travel agents do -- for OAL ticketing violations.
#179
Join Date: Mar 2009
Location: DCA
Programs: UA 1K; *G and *A Top 1000; HHonors Diamond; *$ Gold; Global Entry
Posts: 2,273
Has anyone recently had experience booking a *A revenue itinerary on 016 stock without any UA segments? I booked one on united.com about six hours ago involving three *A carriers. I got the "codeshare ticketing delay" e-mail and suppose I may have to wait up to 24 hours for ticketing. What should I do if it doesn't ticket by then?
#180
Join Date: Dec 1999
Location: NorCal - 1K 2MM
Posts: 2,089
Has anyone recently had experience booking a *A revenue itinerary on 016 stock without any UA segments? I booked one on united.com about six hours ago involving three *A carriers. I got the "codeshare ticketing delay" e-mail and suppose I may have to wait up to 24 hours for ticketing. What should I do if it doesn't ticket by then?