Premier members who have Chase-issued credit cards are eligible for award ticket upg.
Mar 12, 2012, 5:51 am
#466
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,426
r elite members.
Mar 12, 2012, 2:38 pm
#467
FlyerTalk Evangelist
Join Date: Jun 2007
Location: PDX
Programs: AS 75K, BW Plat, Marriott Gold, IHG Plat, Hilton Gold
Posts: 10,724
The "N", whether XN or YN probably means you won't automatically be added to the upgrade list...if you can call and get the N removed, I think your upgrade chances will be better. If you're not flying soon, I'd wait til the dust settles on some of the other issues they are dealing with since you sometimes had to call multiple times (pre 3/3) to get an agent willing to do this and since each call represents a long hold time, this relatively simple change could take awhile. My hope is that folks will start posting stories of being in XN or YN AND getting automatically added to the upgrade list before I have to call about my flight for May that is currently in XN.
Mar 12, 2012, 8:28 pm
#468
Join Date: May 2011
Posts: 5,814
The "N", whether XN or YN probably means you won't automatically be added to the upgrade list...if you can call and get the N removed, I think your upgrade chances will be better. If you're not flying soon, I'd wait til the dust settles on some of the other issues they are dealing with since you sometimes had to call multiple times (pre 3/3) to get an agent willing to do this and since each call represents a long hold time, this relatively simple change could take awhile. My hope is that folks will start posting stories of being in XN or YN AND getting automatically added to the upgrade list before I have to call about my flight for May that is currently in XN.
Mar 13, 2012, 12:47 pm
#469
Join Date: Jul 2002
Location: Virginia, USA
Posts: 4,508
One convoluted way to avoid this, if you're an elite, is to search for, and choose, available award flights before signing in. The system will only show "X" availability, which is generally not as extensive as "XN," which is for elites. When you go to actually book the award by signing in, the system will keep you in "X," thereby avoiding some of the previous discussed hassles. Of course, if UA ever fixes this feature so that it works as it is suppose to, then you will want to book into "XN" as that will be the proper category for the credit card award upgrade. Things are presently the exact reverse of what they should be.
Mar 14, 2012, 10:00 am
#470
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,426
One convoluted way to avoid this, if you're an elite, is to search for, and choose, available award flights before signing in. The system will only show "X" availability, which is generally not as extensive as "XN," which is for elites. When you go to actually book the award by signing in, the system will keep you in "X," thereby avoiding some of the previous discussed hassles. Of course, if UA ever fixes this feature so that it works as it is suppose to, then you will want to book into "XN" as that will be the proper category for the credit card award upgrade. Things are presently the exact reverse of what they should be.
nly have availability in XN.... I sure with they would simply fix the problem.
Mar 14, 2012, 11:55 am
#471
Join Date: Jul 2002
Location: Virginia, USA
Posts: 4,508
Yes, you would miss some flights-depends on the itinerary. The "problem" has been around for months with no fix in sight. And fixing it by phone is a huge hassle. I was simply pointing out an imperfect, but possibly useful, way to bypass the issue.
Mar 15, 2012, 11:32 pm
#472
Join Date: Mar 2004
Location: San Francisco, CA
Posts: 681
Nothing to see here, sorry
Mar 23, 2012, 7:08 am
#473
Join Date: Apr 2009
Location: New York
Programs: DL Plat
Posts: 628
Interesting posts... I am booked on EWR > DFW tonight.
Booked a reward flight... using CO miles.. and Presidential Plus card. According to the mobile site I am not on the wait list for an upgrade but COUA agent had informed me otherwise. Is this the norm? When would same day upgrades occur usually?
Booked a reward flight... using CO miles.. and Presidential Plus card. According to the mobile site I am not on the wait list for an upgrade but COUA agent had informed me otherwise. Is this the norm? When would same day upgrades occur usually?
Mar 23, 2012, 7:27 am
#474
Join Date: May 2011
Posts: 5,814
Interesting posts... I am booked on EWR > DFW tonight.
Booked a reward flight... using CO miles.. and Presidential Plus card. According to the mobile site I am not on the wait list for an upgrade but COUA agent had informed me otherwise. Is this the norm? When would same day upgrades occur usually?
Booked a reward flight... using CO miles.. and Presidential Plus card. According to the mobile site I am not on the wait list for an upgrade but COUA agent had informed me otherwise. Is this the norm? When would same day upgrades occur usually?
Mar 26, 2012, 12:18 pm
#475
Join Date: Mar 2004
Location: EWR, ORD, IAH, LGA
Programs: UA GS, AA CK, DL PLT, HH DIA, MARRIOTT PLT, FAIRMONT LT PLT, HYATT DIA, SIXT PLT, AVIS PC
Posts: 506
Booked in XN and just got upgraded via the EUA. Can we confirm this issue is now fixed?
Mar 26, 2012, 12:28 pm
#476
FlyerTalk Evangelist
Join Date: Oct 2004
Programs: Nah.
Posts: 13,967
Now that the PSS has swapped over, does this supposedly work on UA metal flights too?
I want to book an RJ which I know won't sell out in F and would love getting it for half miles!
I want to book an RJ which I know won't sell out in F and would love getting it for half miles!
Mar 26, 2012, 12:56 pm
#477
Join Date: Mar 2004
Location: EWR, ORD, IAH, LGA
Programs: UA GS, AA CK, DL PLT, HH DIA, MARRIOTT PLT, FAIRMONT LT PLT, HYATT DIA, SIXT PLT, AVIS PC
Posts: 506
In theory yes. The question is if XN would clear vs just X.