Premier members who have Chase-issued credit cards are eligible for award ticket upg.
Jan 5, 2012, 12:01 am
#391
Join Date: Dec 2011
Programs: United
Posts: 14
A cc of the email from CO is below. I think this was a mixed metal opn (the ABQ legs were probably on UA metal). Have no idea what "G" is for an award ticket (On US & TK, it's a cheap fare, but this was an award ticket which didn't earn miles). Sorry for awful formatting, but I'm not good at this.
I think some upgrades cleared in advance, some at last minute, kind of hazy on that.
OnePass eTicket Itinerary and Receipt for Confirmation
FLIGHT INFORMATION
Day, Date Flight Class Departure City and Time Arrival City and Time Aircraft Meal
Wed, 29JUN11 CO422 X NEW ORLEANS
(MSY) 9:27AM HOUSTON BUSH INTL
(IAH) 10:34AM 737-900
Wed, 29JUN11 UA46921 G HOUSTON BUSH INTL
(IAH) 2:35PM ALBUQUERQUE NM
(ABQ) 3:37PM CRJ-700
Wed, 06JUL11 UA47272 G ALBUQUERQUE NM
(ABQ) 8:55AM HOUSTON BUSH INTL
(IAH) 11:55AM ERJ 170
Wed, 06JUL11 CO1482 X HOUSTON BUSH INTL
(IAH) 1:05PM NEW ORLEANS
(MSY) 2:18PM 737-800
I think some upgrades cleared in advance, some at last minute, kind of hazy on that.
OnePass eTicket Itinerary and Receipt for Confirmation
FLIGHT INFORMATION
Day, Date Flight Class Departure City and Time Arrival City and Time Aircraft Meal
Wed, 29JUN11 CO422 X NEW ORLEANS
(MSY) 9:27AM HOUSTON BUSH INTL
(IAH) 10:34AM 737-900
Wed, 29JUN11 UA46921 G HOUSTON BUSH INTL
(IAH) 2:35PM ALBUQUERQUE NM
(ABQ) 3:37PM CRJ-700
Wed, 06JUL11 UA47272 G ALBUQUERQUE NM
(ABQ) 8:55AM HOUSTON BUSH INTL
(IAH) 11:55AM ERJ 170
Wed, 06JUL11 CO1482 X HOUSTON BUSH INTL
(IAH) 1:05PM NEW ORLEANS
(MSY) 2:18PM 737-800
Jan 5, 2012, 7:14 am
#392
Join Date: May 2011
Posts: 5,814
A cc of the email from CO is below. I think this was a mixed metal opn (the ABQ legs were probably on UA metal). Have no idea what "G" is for an award ticket (On US & TK, it's a cheap fare, but this was an award ticket which didn't earn miles). Sorry for awful formatting, but I'm not good at this.
I think some upgrades cleared in advance, some at last minute, kind of hazy on that.
OnePass eTicket Itinerary and Receipt for Confirmation
FLIGHT INFORMATION
Day, Date Flight Class Departure City and Time Arrival City and Time Aircraft Meal
Wed, 29JUN11 CO422 X NEW ORLEANS
(MSY) 9:27AM HOUSTON BUSH INTL
(IAH) 10:34AM 737-900
Wed, 29JUN11 UA46921 G HOUSTON BUSH INTL
(IAH) 2:35PM ALBUQUERQUE NM
(ABQ) 3:37PM CRJ-700
Wed, 06JUL11 UA47272 G ALBUQUERQUE NM
(ABQ) 8:55AM HOUSTON BUSH INTL
(IAH) 11:55AM ERJ 170
Wed, 06JUL11 CO1482 X HOUSTON BUSH INTL
(IAH) 1:05PM NEW ORLEANS
(MSY) 2:18PM 737-800
I think some upgrades cleared in advance, some at last minute, kind of hazy on that.
OnePass eTicket Itinerary and Receipt for Confirmation
FLIGHT INFORMATION
Day, Date Flight Class Departure City and Time Arrival City and Time Aircraft Meal
Wed, 29JUN11 CO422 X NEW ORLEANS
(MSY) 9:27AM HOUSTON BUSH INTL
(IAH) 10:34AM 737-900
Wed, 29JUN11 UA46921 G HOUSTON BUSH INTL
(IAH) 2:35PM ALBUQUERQUE NM
(ABQ) 3:37PM CRJ-700
Wed, 06JUL11 UA47272 G ALBUQUERQUE NM
(ABQ) 8:55AM HOUSTON BUSH INTL
(IAH) 11:55AM ERJ 170
Wed, 06JUL11 CO1482 X HOUSTON BUSH INTL
(IAH) 1:05PM NEW ORLEANS
(MSY) 2:18PM 737-800
I wish they fixed the EUA so it recognized Elite CC members with both X and XN fare classes!!!
Jan 5, 2012, 6:11 pm
#394
Join Date: Dec 2011
Programs: United
Posts: 14
Due to a glitch in the system, he will be eligible for a complimentary upgrade at YOUR upgrade window. Therefore, the system will recognize him as a Platinum. You should note that people have reported this not working if the individual is booked into the XN fare class. If you are in the X fare class, you're fine.
You were so right! Both segments were upgraded today for my friend with the X class in place. That's the ticket for getting the upgrades to work, at least until CO figures out how to fix the glitch! Thanks a million!
Jan 5, 2012, 7:03 pm
#395
Join Date: May 2011
Posts: 5,814
They've been aware of the glitch for years and they haven't fixed it! I don't think it's very high on their priority list right now either.
Jan 18, 2012, 3:50 pm
#396
FlyerTalk Evangelist
Join Date: Jun 2007
Location: PDX
Programs: AS 75K, BW Plat, Marriott Gold, IHG Plat, Hilton Gold
Posts: 10,724
Anyone had any luck lately with upgrades on reward tickets? Still waiting for UA flights to jump on the reward upgrade bandwagon....sure hope I don't have to call UA and ask them to change XY to X 
Jan 18, 2012, 6:45 pm
#397
Join Date: Apr 2010
Location: IAH
Programs: UA/CO-GS/PPlat,AA-Gold,SPG-Plat,Hilton-Diamond,Marriott-Plat,Hertz-Pres_Circe
Posts: 824
The only time I buy domestic reward tickets is within a few days of the flight. If they dont upgrade on the next sweep I generally assume it wont happen. This benefit works so sporadically that it has been more frustration that satisfaction.
Jan 18, 2012, 8:07 pm
#398
Join Date: Nov 2011
Programs: UA/CO, SPG, Hyatt
Posts: 162
Have to disagree .. since mid-June 2011 I've redeemed ~7 award flights all successfully upgraded (after having a couple of them changed from XN -> X). Most of them were booked at least a week in advance and cleared early. All flights were PMCO. So a YMMV benefit but well worth it if it works out for you. 
Jan 23, 2012, 11:37 am
#399
Join Date: Jun 2004
Programs: united 1p, usair silver, nz gold, hilton gold, starwood gold
Posts: 509
booking code YN
I had called CO and the person I talked to had no idea what I was talking about. I read the last few pages of the thread and was going to call to switch code to X and when I looked at the reservation my wife and I are booked in YN class. This is for a one-way to Hawaii award ticket booked with my miles.
What class should I be asking for so we (or at least one of us) can be upgraded?
What class should I be asking for so we (or at least one of us) can be upgraded?
Jan 23, 2012, 8:27 pm
#400
Join Date: Dec 2005
Location: Olympia, WA
Programs: AK, DL,UA
Posts: 360
I had called CO and the person I talked to had no idea what I was talking about. I read the last few pages of the thread and was going to call to switch code to X and when I looked at the reservation my wife and I are booked in YN class. This is for a one-way to Hawaii award ticket booked with my miles.
What class should I be asking for so we (or at least one of us) can be upgraded?
What class should I be asking for so we (or at least one of us) can be upgraded?
However, YN is "easypass" award in coach. The same # miles would get you a F reward at the "saverpass" rate.
So you can either:
A) Leave the booking as YN for now, and periodically do a search online for an award flight on your dates for saverpass F seats. If they pop up on your search, call CO and have them change your award to F seats!
B) If you are flying on a EUA legal flight, Call CO and ask to have your booking changed from YN to X. So far, all the agents I talked to in the past said they could not do the change, or said there was no X availablity on my flights. So I would have to wait till I got to the airport to get added to the list.
Typically the Chase CC upgrade is only available to the primary cardholder anyway, so you may be better off to try option A. And if that does not pan out, request to be added to the UG list at the airport.
FWIW, I ended up scoring with "option A" about a month before the flights..^
Jan 24, 2012, 5:28 am
#401
Join Date: Jan 2009
Location: IAD
Programs: UA 1K, Marriott Rewards - LTPP
Posts: 4,240
Since Jan 1st I have gotten upgraded on 2 reward flights (in X inventory). Companion (also in X) was not on the upgrade list (booked with my miles).
The only time I buy domestic reward tickets is within a few days of the flight. If they dont upgrade on the next sweep I generally assume it wont happen. This benefit works so sporadically that it has been more frustration that satisfaction.
The only time I buy domestic reward tickets is within a few days of the flight. If they dont upgrade on the next sweep I generally assume it wont happen. This benefit works so sporadically that it has been more frustration that satisfaction.
Jan 27, 2012, 6:16 pm
#402
FlyerTalk Evangelist
Join Date: Oct 2004
Programs: Nah.
Posts: 13,967
Does this work on UA miles issued tickets on UA metal, or not yet?
The credit card offer language seems to say so, but not sure.
Also, do I need my CO or UA number in the res? Is there any difference between them in upgrade windows these days? Plat vs. 1K.
The credit card offer language seems to say so, but not sure.
Also, do I need my CO or UA number in the res? Is there any difference between them in upgrade windows these days? Plat vs. 1K.
Jan 27, 2012, 7:13 pm
#403
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,432
Also, do I need my CO or UA number in the res? Is there any difference between them in upgrade windows these days? Plat vs. 1K.
lder when that person's CO number is in the reservation.
Jan 27, 2012, 7:23 pm
#405
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,432