Premier members who have Chase-issued credit cards are eligible for award ticket upg.
#303
Join Date: Jun 2007
Programs: UA 1K, Hilton Gold, Marriott Silver
Posts: 315
Hmmm - No sarcasm intended..... Your profile does not show you as elite, and therefore from your post I didn't think it was an issue for you because you did not say your were elite and entitled to this benefit.
#304
Join Date: Nov 2011
Programs: UA/CO, SPG, Hyatt
Posts: 162
In addition, don't assume I'm not elite simply because I dont publicize it. And why would I post multiple times regarding calling CS and OPSC if I did not believe I was entitled to the benefit.
#305
Join Date: Aug 2004
Location: TX
Programs: Hyatt Globalist, AA Plat Pro
Posts: 446
So I have a flight on United on January 2. Should this be eligible for an upgrade as a card holder?
#307
FlyerTalk Evangelist
Join Date: Apr 2003
Location: Honolulu, Hawaiʻi [+MKK4 EBBER R577 EDSEL R577 ELKEY EXERT]
Posts: 15,826
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Flying on CO72 tomorrow on an X ticket. Even the station manager won't put me on the standby list because of the belief that reward tickets are in eligible for the EUA. I had the printout of the upgrades page from co.com in hand. CO you can do better than this. If you're gonna offer the benefit, see it through.
Flying on CO72 tomorrow on an X ticket. Even the station manager won't put me on the standby list because of the belief that reward tickets are in eligible for the EUA. I had the printout of the upgrades page from co.com in hand. CO you can do better than this. If you're gonna offer the benefit, see it through.
#308
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,068
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Flying on CO72 tomorrow on an X ticket. Even the station manager won't put me on the standby list because of the belief that reward tickets are in eligible for the EUA. I had the printout of the upgrades page from co.com in hand. CO you can do better than this. If you're gonna offer the benefit, see it through.
Flying on CO72 tomorrow on an X ticket. Even the station manager won't put me on the standby list because of the belief that reward tickets are in eligible for the EUA. I had the printout of the upgrades page from co.com in hand. CO you can do better than this. If you're gonna offer the benefit, see it through.
I think the profile is GG ONEPLUS
#309
FlyerTalk Evangelist
Join Date: Apr 2003
Location: Honolulu, Hawaiʻi [+MKK4 EBBER R577 EDSEL R577 ELKEY EXERT]
Posts: 15,826
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I think the profile is GG ONEPLUS
Refused to look it up.
Originally Posted by channa
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Flying on CO72 tomorrow on an X ticket. Even the station manager won't put me on the standby list because of the belief that reward tickets are in eligible for the EUA. I had the printout of the upgrades page from co.com in hand. CO you can do better than this. If you're gonna offer the benefit, see it through.
Flying on CO72 tomorrow on an X ticket. Even the station manager won't put me on the standby list because of the belief that reward tickets are in eligible for the EUA. I had the printout of the upgrades page from co.com in hand. CO you can do better than this. If you're gonna offer the benefit, see it through.
I think the profile is GG ONEPLUS
#310
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,432
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Flying on CO72 tomorrow on an X ticket. Even the station manager won't put me on the standby list because of the belief that reward tickets are in eligible for the EUA. I had the printout of the upgrades page from co.com in hand. CO you can do better than this. If you're gonna offer the benefit, see it through.
Flying on CO72 tomorrow on an X ticket. Even the station manager won't put me on the standby list because of the belief that reward tickets are in eligible for the EUA. I had the printout of the upgrades page from co.com in hand. CO you can do better than this. If you're gonna offer the benefit, see it through.
- Have the agent check GG ONEPLUS or GG PRESPLUS
- Ask the agent to look, "Under the CO DRS -> EUA GEN LINE141"
#311
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,432
#312
FlyerTalk Evangelist
Join Date: Apr 2003
Location: Honolulu, Hawaiʻi [+MKK4 EBBER R577 EDSEL R577 ELKEY EXERT]
Posts: 15,826
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PNR is already notated with "Ineligible for EUA" according to the ticket agent at HNL based on the phone agent call this morning who was adamant CO72 was ineligible for EUA. I think it's over for me.
PNR is already notated with "Ineligible for EUA" according to the ticket agent at HNL based on the phone agent call this morning who was adamant CO72 was ineligible for EUA. I think it's over for me.
#313
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,068
#314
#315
Join Date: Jan 2009
Location: LHR (sometimes CLE, SFO, BOS, LAX, SEA)
Programs: UA 1K
Posts: 5,895
(1) A phone agent incorrectly believes HNL-SFO is ineligible for EUA for any passenger because it is a BusinessFirst flight, and believes this so firmly that they annotated your reservation to say so? But they would believe that reward tickets are otherwise eligible for EUA because they're totally empowered to look under "GG ONEPLUS or GG PRESPLUS" or "Under the CO DRS -> EUA GEN LINE141".
(2) The HNL station manager knows HNL-SFO is eligible for EUA. But they incorrectly believe that reward tickets are not eligible for EUA, and because your PNR is marked "no EUA", they're totally unwilling to look under "GG ONEPLUS or GG PRESPLUS" or "Under the CO DRS -> EUA GEN LINE141".
Last edited by mherdeg; Dec 16, 2011 at 5:48 pm