Premier members who have Chase-issued credit cards are eligible for award ticket upg.
Mar 26, 2012, 7:41 pm
#482
Join Date: Mar 2004
Location: EWR, ORD, IAH, LGA
Programs: UA GS, AA CK, DL PLT, HH DIA, MARRIOTT PLT, FAIRMONT LT PLT, HYATT DIA, SIXT PLT, AVIS PC
Posts: 506
Mar 26, 2012, 7:54 pm
#483
Join Date: Feb 2011
Location: PWM/MHT/BOS
Programs: UA (lame duck)1K, US Plat,HHonors Diamond, PC Plat, SPG Plat, MR Platinum
Posts: 605
BOS-EWR 1149
EWR-LAS 1278
Mar 27, 2012, 12:49 pm
#486
Join Date: Mar 2004
Location: EWR, ORD, IAH, LGA
Programs: UA GS, AA CK, DL PLT, HH DIA, MARRIOTT PLT, FAIRMONT LT PLT, HYATT DIA, SIXT PLT, AVIS PC
Posts: 506
Mar 27, 2012, 1:31 pm
#487
Join Date: May 2011
Posts: 5,814
The thing is that I am sometimes (as a 1K) get booked under X (or HN) or XN (or YN) or both! I believe XN /YN is the "elite" fare so it should be upgraded (while X/HN should not be). It's gotten messy though so I'm assuming that they should sweep all fares for Elite CC holders.
Mar 27, 2012, 4:20 pm
#488
Join Date: Feb 2011
Location: PWM/MHT/BOS
Programs: UA (lame duck)1K, US Plat,HHonors Diamond, PC Plat, SPG Plat, MR Platinum
Posts: 605
COInsider? LOL
The thing is that I am sometimes (as a 1K) get booked under X (or HN) or XN (or YN) or both! I believe XN /YN is the "elite" fare so it should be upgraded (while X/HN should not be). It's gotten messy though so I'm assuming that they should sweep all fares for Elite CC holders.
The thing is that I am sometimes (as a 1K) get booked under X (or HN) or XN (or YN) or both! I believe XN /YN is the "elite" fare so it should be upgraded (while X/HN should not be). It's gotten messy though so I'm assuming that they should sweep all fares for Elite CC holders.
The bug that was preventing XN's to get upgraded seems to be fixed. With that said I think both X and XN will get upgrades the only issue you could run into is if there were 1 seat left eligible for a cpu and two elites of equal status then the elite on the XN would probably get upgraded prior to the X.
However seems the bugs fixed and this is all going to become a moot point.
Mar 27, 2012, 6:32 pm
#489
Join Date: May 2011
Posts: 5,814
XN is an elite eligible only fare. However that doesn't mean an elite can't book an X fare nor does it mean they wouldn't be eligiblefor the upgrade just because it's x. At least I think that's correct - I'm sure someone will correct me if I'm wrong.
The bug that was preventing XN's to get upgraded seems to be fixed. With that said I think both X and XN will get upgrades the only issue you could run into is if there were 1 seat left eligible for a cpu and two elites of equal status then the elite on the XN would probably get upgraded prior to the X.
However seems the bugs fixed and this is all going to become a moot point.
The bug that was preventing XN's to get upgraded seems to be fixed. With that said I think both X and XN will get upgrades the only issue you could run into is if there were 1 seat left eligible for a cpu and two elites of equal status then the elite on the XN would probably get upgraded prior to the X.
However seems the bugs fixed and this is all going to become a moot point.
However, I wouldn't call the issue 100% fixed. We still haven't heard back about YN.
Talking about this issue, I just received tonight a $50 cert about this issue that I wrote to CO in .... AUGUST! LOL. I was looking at the letter I received today and couldn't remember when I what in the world I wrote about until just now.
At-least they got to my letter... eventually.
Mar 28, 2012, 5:51 pm
#490
FlyerTalk Evangelist
Join Date: Oct 2004
Programs: Nah.
Posts: 13,967
Do you have to pay the taxes with the one pass plus credit card? My saved credit card is the PMUA mileage plus visa...
Anyway, I'm in XN, and didn't automatically get put into R/RN (inside the window already) when it was available. It isn't showing as waitlisted for R or RN on united.com which makes me think there is a problem. I called and the agent was useless saying that I would be put on the upgrade list is applicable.
This is PMUA metal, FWIW.
Anyway, I'm in XN, and didn't automatically get put into R/RN (inside the window already) when it was available. It isn't showing as waitlisted for R or RN on united.com which makes me think there is a problem. I called and the agent was useless saying that I would be put on the upgrade list is applicable.
This is PMUA metal, FWIW.
Mar 28, 2012, 8:36 pm
#491
Join Date: Nov 2011
Programs: UA/CO, SPG, Hyatt
Posts: 162
Do you have to pay the taxes with the one pass plus credit card? My saved credit card is the PMUA mileage plus visa...
Anyway, I'm in XN, and didn't automatically get put into R/RN (inside the window already) when it was available. It isn't showing as waitlisted for R or RN on united.com which makes me think there is a problem. I called and the agent was useless saying that I would be put on the upgrade list is applicable.
This is PMUA metal, FWIW.
Anyway, I'm in XN, and didn't automatically get put into R/RN (inside the window already) when it was available. It isn't showing as waitlisted for R or RN on united.com which makes me think there is a problem. I called and the agent was useless saying that I would be put on the upgrade list is applicable.
This is PMUA metal, FWIW.
Mar 28, 2012, 11:20 pm
#492
FlyerTalk Evangelist
Join Date: Oct 2004
Programs: Nah.
Posts: 13,967
As noted many times previously the window is the earliest you will be upgraded. Whether you are or are not actually upgraded at the window is dependent on other factors like inventory management. And AFAIK there is currently no indication of waitlist for R online. Yes, it's rather non-transparent, but it's the system in place.
Mar 29, 2012, 1:08 pm
#495
Join Date: May 2011
Posts: 5,814
Complimentary Premier Upgrades (CPU).
We’ve resolved several issues that were impacting processing here. We’re continuing to identify additional use cases, but, are starting to see a return to usual processing. For background, the situation discussed in more detail here has been one of the most common cases. Efforts behind correcting the issues that are resulting in the “A modification has been made to your itinerary . . .” message have been helpful. For example, if your itinerary looks okay, but, you are seeing R seats open and are inside the window for your upgrade, chances are there is someone on the list above you with a reservation in this state that is preventing it from moving forward. While we’ve corrected many situations that were causing this, we’re still looking at each example that we receive via PM (updated 10:30p, March 24)
We’ve resolved several issues that were impacting processing here. We’re continuing to identify additional use cases, but, are starting to see a return to usual processing. For background, the situation discussed in more detail here has been one of the most common cases. Efforts behind correcting the issues that are resulting in the “A modification has been made to your itinerary . . .” message have been helpful. For example, if your itinerary looks okay, but, you are seeing R seats open and are inside the window for your upgrade, chances are there is someone on the list above you with a reservation in this state that is preventing it from moving forward. While we’ve corrected many situations that were causing this, we’re still looking at each example that we receive via PM (updated 10:30p, March 24)