[NOW EXPIRED]: SQ releasing almost all F award (O)
Jul 8, 2012, 12:43 pm
#361
Join Date: Feb 2003
Location: NCL
Programs: UA 1MM/*G. DL Gold for one more year.
Posts: 5,305
Made a reservation this morning. For the first one, availability for the outbound leg had disappeared by the time I had entered my credit card for the taxes. The second went though with a confirmation e-mail containing the proviso that "We are processing your reservation and will send you an e-ticket confirmation once this has been completed. Typically, this process takes less than an hour, however, in some rare cases it could take a couple days. Please be assured that your reservation will remain confirmed during this processing period, and there is no need to contact us unless you are traveling within 24 hours.". However, both the initially rejected and the confirmed reservation are showing under "My reservation" as "Not ticketed". If/when SQ wakes up and stops the fun, will I be specifically notified? I don't suppose there's any point in phoning in to follow up?
Jul 8, 2012, 12:43 pm
#362
Join Date: Feb 2011
Location: Washington D.C. via Sao Paulo via Houston via Washington D.C. via Boston via New York
Posts: 1,172
Have IAD-DPS next year with the Europe-SE Asia long haul in TG F on the 380... SQ F showing available from FRA or LHR (and UA F available to both of them), but I'd not be pleased if we switched and SQ cancelled the ticket ... anyone switched an award yet?
Also... for those interested, availability in F to MEL via SIN from USA is pretty open during the Aussie Open in January. Admittedly, definitely the long way to Australia, but more comfortable than flying UA... Unfortunately, I don't have the UA balance to make this work--given that I'd need to book it for two...
Also... for those interested, availability in F to MEL via SIN from USA is pretty open during the Aussie Open in January. Admittedly, definitely the long way to Australia, but more comfortable than flying UA... Unfortunately, I don't have the UA balance to make this work--given that I'd need to book it for two...
Jul 8, 2012, 12:48 pm
#363
Join Date: Aug 2006
Location: US
Programs: AA/UA/DL
Posts: 2,773
So I booked last night using Dividend Miles (US)
Went to USAirways.com today and pulled up the reservation and to my dismay found a note to call US. When I looked at the itinerary (which was pretty ornate) - all was intact EXCEPT the EWR SIN EWR sectors on SQ on their all C class flights....
Ugh .. what should I do?
Flight is in November
Thanks for advice.
Went to USAirways.com today and pulled up the reservation and to my dismay found a note to call US. When I looked at the itinerary (which was pretty ornate) - all was intact EXCEPT the EWR SIN EWR sectors on SQ on their all C class flights....
Ugh .. what should I do?
Flight is in November
Thanks for advice.
Was it ticketed or just booked.
I don't think you have any choice since the space is gone...
Made a reservation this morning. For the first one, availability for the outbound leg had disappeared by the time I had entered my credit card for the taxes. The second went though with a confirmation e-mail containing the proviso that "We are processing your reservation and will send you an e-ticket confirmation once this has been completed. Typically, this process takes less than an hour, however, in some rare cases it could take a couple days. Please be assured that your reservation will remain confirmed during this processing period, and there is no need to contact us unless you are traveling within 24 hours.". However, both the initially rejected and the confirmed reservation are showing under "My reservation" as "Not ticketed". If/when SQ wakes up and stops the fun, will I be specifically notified? I don't suppose there's any point in phoning in to follow up?
Last edited by iluv2fly; Jul 8, 2012 at 7:06 pm Reason: merge
Jul 8, 2012, 12:48 pm
#364
Join Date: Sep 2010
Programs: AZ FA+, A3 G, AB G | IHG RA, HGP D, FPC P, Accor P, BW D, HH D, Eleva, GHA P, 1862 Voyager
Posts: 1,852
So I booked last night using Dividend Miles (US)
Went to USAirways.com today and pulled up the reservation and to my dismay found a note to call US. When I looked at the itinerary (which was pretty ornate) - all was intact EXCEPT the EWR SIN EWR sectors on SQ on their all C class flights....
Ugh .. what should I do?
Flight is in November
Thanks for advice.
Went to USAirways.com today and pulled up the reservation and to my dismay found a note to call US. When I looked at the itinerary (which was pretty ornate) - all was intact EXCEPT the EWR SIN EWR sectors on SQ on their all C class flights....
Ugh .. what should I do?
Flight is in November
Thanks for advice.
Sorry I know this is a US Air redemption (which is what I have as well) just wondering if I'm going to face something like that tomorrow.
Jul 8, 2012, 12:51 pm
#365
Suspended
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If I am in Russia for less than 24 hours, so I need the normal tourist visa, or can I get a transit visa / is that process less of a headache?
Jul 8, 2012, 12:52 pm
#366
Join Date: Nov 2010
Location: Portland, OR
Posts: 211
Made a reservation this morning. For the first one, availability for the outbound leg had disappeared by the time I had entered my credit card for the taxes. The second went though with a confirmation e-mail containing the proviso that "We are processing your reservation and will send you an e-ticket confirmation once this has been completed. Typically, this process takes less than an hour, however, in some rare cases it could take a couple days. Please be assured that your reservation will remain confirmed during this processing period, and there is no need to contact us unless you are traveling within 24 hours.". However, both the initially rejected and the confirmed reservation are showing under "My reservation" as "Not ticketed". If/when SQ wakes up and stops the fun, will I be specifically notified? I don't suppose there's any point in phoning in to follow up?
Jul 8, 2012, 12:55 pm
#367
Join Date: May 2005
Location: ONT/NYC
Programs: DL GLD; AA GLD; CO GLD
Posts: 278
Jul 8, 2012, 1:02 pm
#368
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Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,068
While SQ is not the most customer-friendly company, I think they're going to have a hard time voiding confirmed, ticketed reservations en masse. If they do, I'm screwed, but...we'll see.
When you factor in potentially 5,000 additional miles of flying plus two extra stops, the UA nonstop is not a bad value (I'm speaking ex-SFO here comparing SFO-SYD vs. SFO-ICN/HKG-SIN-SYD). In this example, with how poorly connections are timed, it takes nearly a full 24 additional hours to get there on SQ over UA. Not worth burning an extra vacation day or shortening your trip by 1 day, IMO.
Now if you're out of another location and could reduce that schedule disadvantage some (e.g., EWR-SIN-MEL vs. EWR-SFO-SYD-MEL), then I could see it. In this example, you're looking at only 2,800 miles of additional flying plus one fewer stop which offsets some of it. Plus it's timed well, so the total time penalty is only about 3 hours total to take SQ over UA, plus it's easier (1 less stop), and the better overall product. Definitely SQ is the clear winner for this one, IMO.
Jul 8, 2012, 1:04 pm
#369
Join Date: Mar 2007
Location: Orchard Field
Posts: 1,421
ASAP........Your tkt is not confirmed until SQ has the reservation and generates a PNR. Sometimes the ticket # may take a few hours to get over to SQ but you should still be able to call them, get a seat assignment and ask for the PNR. ( When your on the phone w SQ, ask if they have the tkt numbers from UA. If yes, your good to go. If not, let them know it HAS been ticketed and call back in a few hours to confirm. (if they have not received tkt numbers within 12 hours, call UA and ask the ...?
Jul 8, 2012, 1:06 pm
#370
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Join Date: Nov 2007
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So I booked last night using Dividend Miles (US)
Went to USAirways.com today and pulled up the reservation and to my dismay found a note to call US. When I looked at the itinerary (which was pretty ornate) - all was intact EXCEPT the EWR SIN EWR sectors on SQ on their all C class flights....
Ugh .. what should I do?
Flight is in November
Thanks for advice.
Went to USAirways.com today and pulled up the reservation and to my dismay found a note to call US. When I looked at the itinerary (which was pretty ornate) - all was intact EXCEPT the EWR SIN EWR sectors on SQ on their all C class flights....
Ugh .. what should I do?
Flight is in November
Thanks for advice.
When you factor in potentially 5,000 additional miles of flying plus two extra stops, the UA nonstop is not a bad value (I'm speaking ex-SFO here comparing SFO-SYD vs. SFO-ICN/HKG-SIN-SYD). In this example, with how poorly connections are timed, it takes nearly a full 24 additional hours to get there on SQ over UA. Not worth burning an extra vacation day or shortening your trip by 1 day, IMO.
Last edited by iluv2fly; Jul 8, 2012 at 7:06 pm Reason: merge
Jul 8, 2012, 1:16 pm
#371
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Also, having 12 hours in Singapore is an extra bonus that I wouldn't get if I flew SFO-SYD-MEL.
Jul 8, 2012, 1:19 pm
#372
Join Date: Sep 2010
Programs: AZ FA+, A3 G, AB G | IHG RA, HGP D, FPC P, Accor P, BW D, HH D, Eleva, GHA P, 1862 Voyager
Posts: 1,852
So how many SQ F sectors do you guys reckon were ticketed from this glitch?
10000? More?
10000? More?
Jul 8, 2012, 1:24 pm
#373
Join Date: Jun 2009
Location: Arizona
Programs: IHG Platinum, Hyatt Platinum, SPG Gold, Club Carlson Gold, AA, WN, UA, US, WN, BA.
Posts: 87
Just based on the activity seen here and on Lucky's blog I would guess a couple of thousand. Clearly I have no idea and SQ revenue management is going to have a potential nightmare on their hands.
Jul 8, 2012, 1:30 pm
#374
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Join Date: Sep 1999
Location: New York, NY, USA
Posts: 12,483
Jul 8, 2012, 1:36 pm
#375
Join Date: Aug 2006
Location: US
Programs: AA/UA/DL
Posts: 2,773
I think SQ just pay off what they owe to Star Alliance flyers for these years at one time.