What did you spend (revenue) on another airline that UA would have normally received?
Oct 3, 2012, 6:35 am
#151
Join Date: Feb 2012
Location: North America
Programs: DL Diamond, former UA1K MM lifetime (left UA for DL), FPCPlat, DL Biz and Plat Amex
Posts: 644
DL - NYC/Sin, EWR/Dub, DL/LHR x 2pax both 1k's
just qualified on the platinum match for UA 1Ks. Flew 28,000 miles within 5 weeks on Delta to qualify and looking to book more over next week.
we live in North NJ and are willing to dirve to JFK to fly DL rather than UA.
Not even using our regional and global certs this year, unwilling to pay for a w fare to use global and not flying regional on UA.
already qualified for 1k for 2013 for flying to date on UA. :-(
we live in North NJ and are willing to dirve to JFK to fly DL rather than UA.
Not even using our regional and global certs this year, unwilling to pay for a w fare to use global and not flying regional on UA.
already qualified for 1k for 2013 for flying to date on UA. :-(
Oct 3, 2012, 8:17 am
#152
Join Date: Jun 2008
Location: Central Florida
Programs: MP 1K/Onepass Plat 1MM, SPG Plat, Marriott Plat
Posts: 562
No need to spend with any airline!
Make 1K again in August. UA has not deemed me GS worthy.
I'm now telecommuting as much as possible.
This is my 3rd week in a row not having to waste endless hours in an aluminum can!
Make 1K again in August. UA has not deemed me GS worthy.
I'm now telecommuting as much as possible.
This is my 3rd week in a row not having to waste endless hours in an aluminum can!
Oct 3, 2012, 8:46 am
#153
FlyerTalk Evangelist
Join Date: Jan 2005
Location: BWI
Programs: AA Gold, HH Diamond, National Emerald Executive, TSA Disparager Gold
Posts: 15,180
I've probably spent a good $6-8k that UA would have automatically gotten in the past. That all went to US where I'll be a CP this year.
Only one flight in C no UA because it couldn't be avoided, and credited to US. Total MP PQM/PQS balance this year: 0/0.
UA certainly hasn't missed me, and I haven't missed them.
Only one flight in C no UA because it couldn't be avoided, and credited to US. Total MP PQM/PQS balance this year: 0/0.
UA certainly hasn't missed me, and I haven't missed them.
Oct 3, 2012, 8:58 am
#154
Suspended
Join Date: Jun 2012
Programs: UA PP, AA, DL, BA, CX, SPG, HHonors
Posts: 2,002
Last time I checked, UA still does EWR-MIA nonstop. But if you have to insist that EWR is not NYC then I can't help.
Oct 3, 2012, 12:01 pm
#155
Join Date: Jan 2012
Posts: 52
Booked US Air for two employees, coast-to-coast round trip. Sorry United. I have a United Mileage Plus Explorer card and always look for United before I look for anything else but the fares are not competitive. Now I have a US Airways Mastercard. United, the world is a competitive place.
Oct 3, 2012, 12:10 pm
#156
Join Date: Jan 2005
Location: Växjö, SE/Washington, DC
Programs: AA ExPlat, UA 1K (2MM)
Posts: 1,159
For some people EWR is too far away from the city.
Oct 3, 2012, 12:21 pm
#157
Join Date: Apr 2004
Location: Washington, DC
Posts: 1,309
How do you mean "poorly treat their customers?"
I've flown UA multiple times in the past 3 weeks from ORD to SFO/ LAX and ORD to the East coast and the flights have all been just fine, from getting to the airport, interactions with staff at the airport, and to the service on the plane. No rude service, generally cheery onboard service, and on time flights. Frankly, that's what I look for and that's what I"ve gotten lately on UA.
Just curious here - how many have actually spent $ with other airlines INSTEAD of United due to United's poor service? I just spent over $600 in the last two days with another airline to a city that is a "hub" city for United. This is due to United's poor customer service.
Since UA has now become "all about the $" I'm wondering (obviously not a very scientific survey here) how much they have lost to others because of how poorly they treat their customers.
Since UA has now become "all about the $" I'm wondering (obviously not a very scientific survey here) how much they have lost to others because of how poorly they treat their customers.
Oct 3, 2012, 3:37 pm
#158
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,172
I've flown UA multiple times in the past 3 weeks from ORD to SFO/ LAX and ORD to the East coast and the flights have all been just fine, from getting to the airport, interactions with staff at the airport, and to the service on the plane. No rude service, generally cheery onboard service, and on time flights. Frankly, that's what I look for and that's what I"ve gotten lately on UA.
Oct 3, 2012, 3:48 pm
#159
Join Date: Apr 2005
Location: DEN
Programs: Free checked in bag on UA & DL. Free icecream at Marriott checkin.
Posts: 2,862
Still having mechanical issues and unexplained delays. When delays happen, they do not even bother announcing it anymore. All international flights (>$7,000) for the past few months have gone to OneWorld.
Oct 3, 2012, 9:05 pm
#160
Join Date: Apr 2004
Location: Washington, DC
Posts: 1,309
well, yes, March- August...
.. the March - August timeframe apparently wasnt great. but honestly, my flights were never bad during that time. maybe I was lucky. but since end of August/ all of September ,I've had no problems. and even with the occasional delay I've always had decent to great crews on board (both sUA and sCO). Overall, my experiences have been fine and far from "poor", which is what I expect domestically.
Oct 3, 2012, 9:11 pm
#161
Join Date: Jun 2005
Location: NYC
Programs: UA 1K, AA EXP, DL Silver, Hyatt Diamond, SPG Gold, HHonor Gold, Hertz President's Circle
Posts: 352
I did 35K miles on AA, roughly $4K. Now have 12K to keep my 1K then will try to see if I can meet the AA EXP 55K challenge, since I am only 20k left.
Oct 3, 2012, 9:12 pm
#162
Join Date: Jun 2008
Posts: 4,187
"What did you spend today on another airline that UA would have normally received?"
The answer is the same everyday: not one cent. UA gets theirs when they have the price. If someone else does, they get theirs. Fares being equal, UA gets it everyday: awards are easeir to get and *A flies more places than the others.
The answer is the same everyday: not one cent. UA gets theirs when they have the price. If someone else does, they get theirs. Fares being equal, UA gets it everyday: awards are easeir to get and *A flies more places than the others.
Oct 4, 2012, 1:59 am
#163
Join Date: Aug 2004
Location: Sydney & London
Programs: UA Lifetime Exec Plat (2MM)
Posts: 744
"What did you spend today on another airline that UA would have normally received?"
The answer is the same everyday: not one cent. UA gets theirs when they have the price. If someone else does, they get theirs. Fares being equal, UA gets it everyday: awards are easeir to get and *A flies more places than the others.
The answer is the same everyday: not one cent. UA gets theirs when they have the price. If someone else does, they get theirs. Fares being equal, UA gets it everyday: awards are easeir to get and *A flies more places than the others.
I should also say I'm burning my way through 500,000 MP miles and my wife enjoys the status when travelling on other Star airlines, so it isn't all bad. But spend money with CO? you've got to be kidding.
Oct 4, 2012, 5:13 am
#164
Join Date: Feb 2007
Programs: United 1K, Delta PM, Hilton Diamond, Starwood Gold, National Exec. Elite
Posts: 1,406
This last week I had to book about $10k in travel for a big multi-city refundable trip throughout Asia starting in the US. I booked in and out of the US on UA for about $3k and the other $7k was booked on other airlines. Granted they wouldn't have gotten the business because MNL to SIN isn't possible on UA. But, this meant that I have switched my behavior on domestic travel. When I pull up Egencia and put preferred airline I click both DL and UA. I now book the most attractive flight.
I would say that since I made 1k in June I have given an honest $8k in domestic travel to DL. I book very close in flights (7 to 10 days out) and often refundable.
I would say that since I made 1k in June I have given an honest $8k in domestic travel to DL. I book very close in flights (7 to 10 days out) and often refundable.
Oct 4, 2012, 7:12 am
#165
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,172
Finally got my 1K2MM FIL off UA auto-pilot this week...he's doing a HKG-SFO r/t, would typically book UA and be done with it. Told him he should do SQ instead...somehow $2K cheaper ($6K vs. $8K), and we know the ride will be far superior. And of course, still gets his PQM.
He now feels liberated
He now feels liberated