Mar 8, 2013, 1:45 pm
Last edit by: PTahCha
:-: United's Global First Lounges located at LHR, JFK, ORD, SFO, HKG and NRT are for the exclusive use of passengers traveling in United's Global First or in International First Class on a Star Alliance member aircraft with more than two classes of service departing that day from that airport.
:-: United's Global First Lounge located at IAD is for the exclusive use of passengers traveling in United's Global First. See
http://www.flyertalk.com/forum/20895856-post36.html for documentation of the exclusion of non-UA F pax from the IAD GFL.
10/31/2013
This has now been confirmed to be false and an incorrect denial by the IAD GFL staff per UA Insider - see http://www.flyertalk.com/forum/21700252-post535.html
Passengers must be holding a same day ticket for flights departing to/from a Trans Atlantic, Trans Pacific, Southern South America, Africa or a Middle East destination. Passengers connecting to/from other United/United Express flights will be admitted as long as the above requirements are met.
Global Services members can also use Global First Lounges when traveling in BusinessFirst or p.s. (JFK-LAX/SFO) BusinessFirst cabin.
A GS who arrives in BF or GF will be admitted to the GFL. A pax who arrives in GF (Global First - UA operated flight 3-class aircraft) will be admitted to the GFL. A GS or pax who arrives on other metal will not be admitted on that basis.
from United Global First and Arrivals lounges
:-: United's Global First Lounge located at IAD is for the exclusive use of passengers traveling in United's Global First. See
http://www.flyertalk.com/forum/20895856-post36.html for documentation of the exclusion of non-UA F pax from the IAD GFL.
10/31/2013
This has now been confirmed to be false and an incorrect denial by the IAD GFL staff per UA Insider - see http://www.flyertalk.com/forum/21700252-post535.html
Passengers must be holding a same day ticket for flights departing to/from a Trans Atlantic, Trans Pacific, Southern South America, Africa or a Middle East destination. Passengers connecting to/from other United/United Express flights will be admitted as long as the above requirements are met.
Global Services members can also use Global First Lounges when traveling in BusinessFirst or p.s. (JFK-LAX/SFO) BusinessFirst cabin.
A GS who arrives in BF or GF will be admitted to the GFL. A pax who arrives in GF (Global First - UA operated flight 3-class aircraft) will be admitted to the GFL. A GS or pax who arrives on other metal will not be admitted on that basis.
from United Global First and Arrivals lounges
United Global FirstSM Lounge
The United Global First Lounge is an oasis of service and privacy. Tailored to the needs of United Global First customers on long-haul international flights*, we offer personalized services, complimentary hors d'oeuvres and premium beverages.
Access policy
The following customers may access the United Global First lounge by showing their United boarding pass for a flight arriving or departing on a same-day (within 24 hours) itinerary.
United Global First customers traveling on long-haul international flights*
Star Alliance™ First customers departing on international flights
These eligible United Global First Lounge visitors are allowed one adult or child to accompany them as a guest.
*Long-haul international flights are between the U.S. and Asia, Australia, Europe, the Middle East or South America.
The United Global First Lounge is an oasis of service and privacy. Tailored to the needs of United Global First customers on long-haul international flights*, we offer personalized services, complimentary hors d'oeuvres and premium beverages.
Access policy
The following customers may access the United Global First lounge by showing their United boarding pass for a flight arriving or departing on a same-day (within 24 hours) itinerary.
United Global First customers traveling on long-haul international flights*
Star Alliance™ First customers departing on international flights
These eligible United Global First Lounge visitors are allowed one adult or child to accompany them as a guest.
*Long-haul international flights are between the U.S. and Asia, Australia, Europe, the Middle East or South America.
Global First Lounge (IFL / GFL) Access Questions and Experiences
Nov 3, 2014, 1:24 pm
#1051
Join Date: Jan 2010
Location: SEA
Programs: UA AS DL Hyatt SPG/Bonvoy HHonors
Posts: 2,008
The operating airline of a ticketed passenger pays a fee for lounge entry by their passenger to the airline running the lounge. This is not payment by the pax, but by the partner airline for each pax admitted.
At the new LHR terminal it is a United Club with a GFL. The United Club I'm sure is a *G lounge but it's definitely a United Club. With the move I think the Star Alliance lounge has closed.
At the new LHR terminal it is a United Club with a GFL. The United Club I'm sure is a *G lounge but it's definitely a United Club. With the move I think the Star Alliance lounge has closed.
Nov 3, 2014, 1:30 pm
#1052
Join Date: Jul 2013
Location: MRY - CNX - TXL
Programs: UA 1K / *G / Marriott PE / Expedia Gold+ / Hertz PC
Posts: 7,058
I thought the original person posting that meant a *A pax, but re-reading it did look like they meant *A Airline.
Nov 3, 2014, 10:36 pm
#1054
Join Date: Nov 2013
Location: NYC / TYO / Up in the Air
Programs: UA GS 1.7MM, AA 2.1MM, EK, BA, SQ, CX, Marriot LT, Accor P
Posts: 6,317
In the end - I think the future of GF is a slow, drawn out death but will hold out hope when their new planes are finally delivered...
Nov 4, 2014, 3:59 am
#1055
Join Date: Jan 2010
Location: SEA
Programs: UA AS DL Hyatt SPG/Bonvoy HHonors
Posts: 2,008
True, but they did that in part because they closed the UC at T6 and the UC in T7 is bursting at the seams. They are due to build a new bigger club. We'll see if a GFL comes back.
They also have very little international service at LAX. 1 LHR 1 NRT 1 PVG and SYD MEL flight is it. NRT PVG and MEL are 2-class aircraft. EWR and IAH have far more international service than LAX. LAX does have more celebrities. Wonder what they'll do for them.
They also have very little international service at LAX. 1 LHR 1 NRT 1 PVG and SYD MEL flight is it. NRT PVG and MEL are 2-class aircraft. EWR and IAH have far more international service than LAX. LAX does have more celebrities. Wonder what they'll do for them.
Nov 5, 2014, 4:25 am
#1056
Join Date: Jun 2010
Location: Tucson, Arizona
Programs: Delta MM, Marriott Plat, SPG Plat, United Premier Silver
Posts: 239
Can anyone compare the Global First Lounge to a Centurion Lounge? I will be flying out of the SFO next year and I believe the SFO Centurion Lounge will be available when I fly -- so I will have a choice. Which is better?
Nov 5, 2014, 8:04 am
#1057
Join Date: Apr 2009
Location: Houston
Programs: UA GS 2.6MM & Lifetime UC, Qantas Platinum, Hilton Lifetime Diamond, Bonvoy Platinum, HawaiianMiles
Posts: 8,697
Drink: Centurion with full bar, bartender; GFL decent bar & serve yourself
Crowd: Cent much more likely to be crowded than GFL.
Those are the main comparators that come to mind, kinda depends on what you want. As of tomorrow, SFO will be the only airport that has both, so hasn't been an issue so far for me: GFL in ORD, HKG, LAX, SFO, IAD vs Cent in LAS, DFW, LGA.
Just my 2c.
Nov 5, 2014, 8:08 am
#1058
Join Date: Jun 2010
Location: Tucson, Arizona
Programs: Delta MM, Marriott Plat, SPG Plat, United Premier Silver
Posts: 239
Thanks -- are the two lounges located near one another?
Nov 5, 2014, 8:11 am
#1059
Join Date: Apr 2009
Location: Houston
Programs: UA GS 2.6MM & Lifetime UC, Qantas Platinum, Hilton Lifetime Diamond, Bonvoy Platinum, HawaiianMiles
Posts: 8,697
Nov 5, 2014, 9:14 am
#1060
FlyerTalk Evangelist
Join Date: Oct 1999
Posts: 11,468
True, but they did that in part because they closed the UC at T6 and the UC in T7 is bursting at the seams. They are due to build a new bigger club. We'll see if a GFL comes back.
They also have very little international service at LAX. 1 LHR 1 NRT 1 PVG and SYD MEL flight is it. NRT PVG and MEL are 2-class aircraft. EWR and IAH have far more international service than LAX. LAX does have more celebrities. Wonder what they'll do for them.
They also have very little international service at LAX. 1 LHR 1 NRT 1 PVG and SYD MEL flight is it. NRT PVG and MEL are 2-class aircraft. EWR and IAH have far more international service than LAX. LAX does have more celebrities. Wonder what they'll do for them.
At LAX GFL also served GS customers on p.s. flights to JFK, in addition to international flights.
Nov 6, 2014, 11:38 am
#1062
Join Date: Dec 2008
Location: WAS, LAX
Programs: AS 100K
Posts: 1,330
Food: hit-or-miss on what's better
Drink: Centurion with full bar, bartender; GFL decent bar & serve yourself
Crowd: Cent much more likely to be crowded than GFL.
Those are the main comparators that come to mind, kinda depends on what you want. As of tomorrow, SFO will be the only airport that has both, so hasn't been an issue so far for me: GFL in ORD, HKG, LAX, SFO, IAD vs Cent in LAS, DFW, LGA.
Just my 2c.
Drink: Centurion with full bar, bartender; GFL decent bar & serve yourself
Crowd: Cent much more likely to be crowded than GFL.
Those are the main comparators that come to mind, kinda depends on what you want. As of tomorrow, SFO will be the only airport that has both, so hasn't been an issue so far for me: GFL in ORD, HKG, LAX, SFO, IAD vs Cent in LAS, DFW, LGA.
Just my 2c.
Nov 6, 2014, 1:24 pm
#1063
Join Date: Apr 2009
Location: Houston
Programs: UA GS 2.6MM & Lifetime UC, Qantas Platinum, Hilton Lifetime Diamond, Bonvoy Platinum, HawaiianMiles
Posts: 8,697
Visited CL twice today, was quite busy both times, but found a seat. Will re-check next week.
Nov 19, 2014, 1:47 am
#1064
Join Date: May 2005
Location: LAX/SNA/LGB
Programs: UA1K
Posts: 207
I was flying on a UA award ticket on ANA First Class from IAD to NRT today. The night before I had been on the same award ticket LAX-IAD in UA First. Surely I would be admitted to the IAD Global First Lounge based on my Star Alliance First Class ticket without any hesitation. Not! The lounge receptionist said I did not qualify by flying ANA First departing from IAD. Shen then directs me to the UC down the concourse. I held my stance (and cool) and reminded her that Star Alliance International First gets access (and didn't feel like reciting her all the details of her own company's policy on the website about the requirement of long-haul segments). She wasn't rude but she was persistent and so was I. Then, she asks me if I flew in on UA First, so I produce my LAX-IAD boarding pass, and voila, I was admitted just like that. I nearly burst out laughing right on the spot; a UA domestic first ticket got (or helped to get) me in the Global First Lounge but not my ANA first class ticket to NRT? The ANA first class ticket alone is all that is required, right?
Can someone high up and in authority please remind Global First Lounge staff how to apply their own policies. It's very embarrassing when customers know the policy better than the employees who should.
Can someone high up and in authority please remind Global First Lounge staff how to apply their own policies. It's very embarrassing when customers know the policy better than the employees who should.
Nov 19, 2014, 6:31 am
#1065
Join Date: Nov 2013
Location: NYC / TYO / Up in the Air
Programs: UA GS 1.7MM, AA 2.1MM, EK, BA, SQ, CX, Marriot LT, Accor P
Posts: 6,317