Mar 8, 2013, 1:45 pm
Last edit by: PTahCha
:-: United's Global First Lounges located at LHR, JFK, ORD, SFO, HKG and NRT are for the exclusive use of passengers traveling in United's Global First or in International First Class on a Star Alliance member aircraft with more than two classes of service departing that day from that airport.
:-: United's Global First Lounge located at IAD is for the exclusive use of passengers traveling in United's Global First. See
http://www.flyertalk.com/forum/20895856-post36.html for documentation of the exclusion of non-UA F pax from the IAD GFL.
10/31/2013
This has now been confirmed to be false and an incorrect denial by the IAD GFL staff per UA Insider - see http://www.flyertalk.com/forum/21700252-post535.html
Passengers must be holding a same day ticket for flights departing to/from a Trans Atlantic, Trans Pacific, Southern South America, Africa or a Middle East destination. Passengers connecting to/from other United/United Express flights will be admitted as long as the above requirements are met.
Global Services members can also use Global First Lounges when traveling in BusinessFirst or p.s. (JFK-LAX/SFO) BusinessFirst cabin.
A GS who arrives in BF or GF will be admitted to the GFL. A pax who arrives in GF (Global First - UA operated flight 3-class aircraft) will be admitted to the GFL. A GS or pax who arrives on other metal will not be admitted on that basis.
from United Global First and Arrivals lounges
:-: United's Global First Lounge located at IAD is for the exclusive use of passengers traveling in United's Global First. See
http://www.flyertalk.com/forum/20895856-post36.html for documentation of the exclusion of non-UA F pax from the IAD GFL.
10/31/2013
This has now been confirmed to be false and an incorrect denial by the IAD GFL staff per UA Insider - see http://www.flyertalk.com/forum/21700252-post535.html
Passengers must be holding a same day ticket for flights departing to/from a Trans Atlantic, Trans Pacific, Southern South America, Africa or a Middle East destination. Passengers connecting to/from other United/United Express flights will be admitted as long as the above requirements are met.
Global Services members can also use Global First Lounges when traveling in BusinessFirst or p.s. (JFK-LAX/SFO) BusinessFirst cabin.
A GS who arrives in BF or GF will be admitted to the GFL. A pax who arrives in GF (Global First - UA operated flight 3-class aircraft) will be admitted to the GFL. A GS or pax who arrives on other metal will not be admitted on that basis.
from United Global First and Arrivals lounges
United Global FirstSM Lounge
The United Global First Lounge is an oasis of service and privacy. Tailored to the needs of United Global First customers on long-haul international flights*, we offer personalized services, complimentary hors d'oeuvres and premium beverages.
Access policy
The following customers may access the United Global First lounge by showing their United boarding pass for a flight arriving or departing on a same-day (within 24 hours) itinerary.
United Global First customers traveling on long-haul international flights*
Star Alliance™ First customers departing on international flights
These eligible United Global First Lounge visitors are allowed one adult or child to accompany them as a guest.
*Long-haul international flights are between the U.S. and Asia, Australia, Europe, the Middle East or South America.
The United Global First Lounge is an oasis of service and privacy. Tailored to the needs of United Global First customers on long-haul international flights*, we offer personalized services, complimentary hors d'oeuvres and premium beverages.
Access policy
The following customers may access the United Global First lounge by showing their United boarding pass for a flight arriving or departing on a same-day (within 24 hours) itinerary.
United Global First customers traveling on long-haul international flights*
Star Alliance™ First customers departing on international flights
These eligible United Global First Lounge visitors are allowed one adult or child to accompany them as a guest.
*Long-haul international flights are between the U.S. and Asia, Australia, Europe, the Middle East or South America.
Global First Lounge (IFL / GFL) Access Questions and Experiences
Oct 1, 2014, 6:24 pm
#992
Join Date: Nov 2013
Location: NYC / TYO / Up in the Air
Programs: UA GS 1.7MM, AA 2.1MM, EK, BA, SQ, CX, Marriot LT, Accor P
Posts: 6,321
This is true. I guess the GFL "sucks the least" at IAD... I am typing this from the ANA Busines Lounge at Haneda on my way to Singapore - now this is what a UC should be!
Oct 2, 2014, 6:50 am
#993
Join Date: Nov 2005
Location: Wembley, Middx, England
Programs: BA Gold, Marriott Platinum, Hilton Gold
Posts: 777
Just a reminder - I'm happy to guest into the LHR T2 Global First lounge on the afternoon of the 28th October ... PM me if you are interested ...
Oct 2, 2014, 8:29 am
#994
Join Date: Oct 2012
Location: XNA
Programs: United GS, AA, SWA, Delta
Posts: 32
So why doesnt the largest UA Hub [IAH] have a GFL? I go via Houston many times a year and just that Large dated lounge between Term E/D.
Oct 2, 2014, 8:58 am
#995
FlyerTalk Evangelist
Join Date: Dec 2000
Location: south of WAS DC
Posts: 10,131
i thought most of the gfl traffic was from int'l F travel. IAH does not have much international travel(mexico and canada are not considered int'l).
Oct 2, 2014, 9:09 am
#996
Join Date: Nov 2013
Location: NYC / TYO / Up in the Air
Programs: UA GS 1.7MM, AA 2.1MM, EK, BA, SQ, CX, Marriot LT, Accor P
Posts: 6,321
Simple answer - there is no true first class international travel from Houston - the GFL lounges are sort of a legacy leftover from UA hubs as CO never had a real first class option - only "business first" - that's why there isn't any GFL in Newark either.....
Oct 2, 2014, 9:22 am
#997
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,480
The Terminal E UC dated? Really? I'll take upstairs in that lounge over any other UC in the country.
Oct 3, 2014, 10:45 pm
#998
Used to be 'IAD22066'
Join Date: Jan 2010
Location: IAD
Programs: UA 1K AA
Posts: 282
I was there this weekend - for a LONG time unfortunately due to flight delays. You are so right - it is in desperate need of attention and is probably the lowest quality GFL in the system. The only good side is that it is never really crowded...
Food is below average, wine / spirits below average / seating is plentiful but older, and no showers. Come to think of it not sure what is good about it...
Food is below average, wine / spirits below average / seating is plentiful but older, and no showers. Come to think of it not sure what is good about it...
Oct 4, 2014, 1:03 am
#999
Join Date: Jan 2013
Location: Hawai'i Nei
Programs: Au: UA, Marriott, Hilton; GE
Posts: 7,147
Because one wants to fly GF. That is the experience I desire. While the lounge is secondary, those that have quiet rooms and showers make the time go by in a very comfortable fashion. Could they be upgraded? Sure.
Oct 4, 2014, 8:41 am
#1000
Used to be 'IAD22066'
Join Date: Jan 2010
Location: IAD
Programs: UA 1K AA
Posts: 282
Oct 4, 2014, 9:24 am
#1001
Join Date: Apr 2013
Posts: 187
Luxury is a level of service. Not a relative state.
Not being able to deliver luxury is a big problem with UA's management. The only thing they know about luxury is what it should be priced. When not enough people are willing to pay the luxury price for the not luxurious product their solution is to abandoned a very profitable and desirable by some product instead of improving their product to the level of luxurious.
Rainey made his accurate assessment of GF, that GF is as luxurious as BF. GF is certainly better than BF. UA BF is not luxurious. And if he applied the same analysis to regular lounges to international lounges his conclusion would be the same.
Even Jeff uses additives such as improved and upgrades when talking about the new food offerings. Never says the food he serves is delicious. Just that it is better then what was once offered.
Oct 4, 2014, 10:11 am
#1002
Join Date: Aug 2006
Location: Minneapolis, MN (MSP)
Programs: DL DM, UA 1K MM, Subway Club Member
Posts: 1,988
Luxury is a level of service. Not a relative state.
Not being able to deliver luxury is a big problem with UA's management. The only thing they know about luxury is what it should be priced. When not enough people are willing to pay the luxury price for the not luxurious product their solution is to abandoned a very profitable and desirable by some product instead of improving their product to the level of luxurious.
Not being able to deliver luxury is a big problem with UA's management. The only thing they know about luxury is what it should be priced. When not enough people are willing to pay the luxury price for the not luxurious product their solution is to abandoned a very profitable and desirable by some product instead of improving their product to the level of luxurious.
Oct 4, 2014, 11:51 am
#1003
Join Date: Apr 2013
Posts: 187
In my opinion most Americans don't buy GF just because it is GF. As GF degraded into BF but the price of GF did not follow the same trend, they quit buying the overpriced product.
Oct 4, 2014, 12:37 pm
#1004
Join Date: Apr 2009
Location: Houston
Programs: UA GS 2.6MM & Lifetime UC, Qantas Platinum, Hilton Lifetime Diamond, Bonvoy Platinum, HawaiianMiles
Posts: 8,703
Americans don't buy luxury automobiles or dine in fine restaurants or ... ? Not so. The problem is not that there isn't anyone to buy a GF fare as is as Rainey states GF=BF.
In my opinion most Americans don't buy GF just because it is GF. As GF degraded into BF but the price of GF did not follow the same trend, they quit buying the overpriced product.
In my opinion most Americans don't buy GF just because it is GF. As GF degraded into BF but the price of GF did not follow the same trend, they quit buying the overpriced product.
Oct 4, 2014, 1:21 pm
#1005
Join Date: Aug 2006
Location: Minneapolis, MN (MSP)
Programs: DL DM, UA 1K MM, Subway Club Member
Posts: 1,988
Americans don't buy luxury automobiles or dine in fine restaurants or ... ? Not so. The problem is not that there isn't anyone to buy a GF fare as is as Rainey states GF=BF.
In my opinion most Americans don't buy GF just because it is GF. As GF degraded into BF but the price of GF did not follow the same trend, they quit buying the overpriced product.
In my opinion most Americans don't buy GF just because it is GF. As GF degraded into BF but the price of GF did not follow the same trend, they quit buying the overpriced product.
They already have the GF cabins and the GFLs and if they can convince people to pay a premium for them (either cash, miles, or certs) they likely pay for the small extra staffing (GFLs) and the bit of extra food (GFLs & GF) but there is no reason for them to invest in either. As the cabins get refirbs GF will go away and as airports get rebuilt the GFLs will go away or (more likely) convert to GS lounges.