Mar 8, 2013, 1:45 pm
Last edit by: PTahCha
:-: United's Global First Lounges located at LHR, JFK, ORD, SFO, HKG and NRT are for the exclusive use of passengers traveling in United's Global First or in International First Class on a Star Alliance member aircraft with more than two classes of service departing that day from that airport.
:-: United's Global First Lounge located at IAD is for the exclusive use of passengers traveling in United's Global First. See
http://www.flyertalk.com/forum/20895856-post36.html for documentation of the exclusion of non-UA F pax from the IAD GFL.
10/31/2013
This has now been confirmed to be false and an incorrect denial by the IAD GFL staff per UA Insider - see http://www.flyertalk.com/forum/21700252-post535.html
Passengers must be holding a same day ticket for flights departing to/from a Trans Atlantic, Trans Pacific, Southern South America, Africa or a Middle East destination. Passengers connecting to/from other United/United Express flights will be admitted as long as the above requirements are met.
Global Services members can also use Global First Lounges when traveling in BusinessFirst or p.s. (JFK-LAX/SFO) BusinessFirst cabin.
A GS who arrives in BF or GF will be admitted to the GFL. A pax who arrives in GF (Global First - UA operated flight 3-class aircraft) will be admitted to the GFL. A GS or pax who arrives on other metal will not be admitted on that basis.
from United Global First and Arrivals lounges
:-: United's Global First Lounge located at IAD is for the exclusive use of passengers traveling in United's Global First. See
http://www.flyertalk.com/forum/20895856-post36.html for documentation of the exclusion of non-UA F pax from the IAD GFL.
10/31/2013
This has now been confirmed to be false and an incorrect denial by the IAD GFL staff per UA Insider - see http://www.flyertalk.com/forum/21700252-post535.html
Passengers must be holding a same day ticket for flights departing to/from a Trans Atlantic, Trans Pacific, Southern South America, Africa or a Middle East destination. Passengers connecting to/from other United/United Express flights will be admitted as long as the above requirements are met.
Global Services members can also use Global First Lounges when traveling in BusinessFirst or p.s. (JFK-LAX/SFO) BusinessFirst cabin.
A GS who arrives in BF or GF will be admitted to the GFL. A pax who arrives in GF (Global First - UA operated flight 3-class aircraft) will be admitted to the GFL. A GS or pax who arrives on other metal will not be admitted on that basis.
from United Global First and Arrivals lounges
United Global FirstSM Lounge
The United Global First Lounge is an oasis of service and privacy. Tailored to the needs of United Global First customers on long-haul international flights*, we offer personalized services, complimentary hors d'oeuvres and premium beverages.
Access policy
The following customers may access the United Global First lounge by showing their United boarding pass for a flight arriving or departing on a same-day (within 24 hours) itinerary.
United Global First customers traveling on long-haul international flights*
Star Alliance™ First customers departing on international flights
These eligible United Global First Lounge visitors are allowed one adult or child to accompany them as a guest.
*Long-haul international flights are between the U.S. and Asia, Australia, Europe, the Middle East or South America.
The United Global First Lounge is an oasis of service and privacy. Tailored to the needs of United Global First customers on long-haul international flights*, we offer personalized services, complimentary hors d'oeuvres and premium beverages.
Access policy
The following customers may access the United Global First lounge by showing their United boarding pass for a flight arriving or departing on a same-day (within 24 hours) itinerary.
United Global First customers traveling on long-haul international flights*
Star Alliance™ First customers departing on international flights
These eligible United Global First Lounge visitors are allowed one adult or child to accompany them as a guest.
*Long-haul international flights are between the U.S. and Asia, Australia, Europe, the Middle East or South America.
Global First Lounge (IFL / GFL) Access Questions and Experiences
Sep 28, 2014, 10:40 am
#976
FlyerTalk Evangelist
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 10,159
I took a LH flight in F to FRA recently, and was directed to the Global First Lounge. The room and bathroom facilities are awful, dated and very small - I was truly surprised. It made me think that Global First is on the way out as no money has been spent on this establishment in a while. Eventually I went down to the refurbished United Club near where the LH flight was departing from and it was a much nicer experience, didn't even mind having to pay for a glass of champagne...
Flyerbeek is correct, the ORD GlobalFirst lounge recently went through a refurb....
Link discussing the refurb is here: http://www.flyertalk.com/forum/unite...novations.html
Sep 28, 2014, 1:56 pm
#977
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
Depends how you define "recent". The United Club by gate B18 was refurbished a few years ago (5, maybe?) and is up to much nicer standards than the Low-B or C Club.
Sep 28, 2014, 4:43 pm
#978
Join Date: Mar 2014
Location: SFO
Programs: UA GS / MM
Posts: 208
+1. Just got this nice treatment at ORD. Now recharging and watching the 9ers beating (hopefully) the Eagles in the small GFL lounge.
Sep 29, 2014, 5:08 am
#979
FlyerTalk Evangelist
Join Date: Apr 2003
Programs: UA*Lifetime GS, Hyatt* Lifetime Globalist
Posts: 12,338
Just want to share my recent experience at IAD:
Arrived in BF from an international flight and connected onto UX Y, and was able to access GFL between C3 and C5.
Arrived in BF from an international flight and connected onto UX Y, and was able to access GFL between C3 and C5.
Sep 29, 2014, 7:37 am
#980
Join Date: Oct 2013
Programs: GS, Hilton Gold, Marriott Gold, *gold
Posts: 121
Can't find the GFL in ORD. I am in the UC by C16 but understand there is a GFL near here. Can anyone give me a tip how to find?
Sep 29, 2014, 7:45 am
#981
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,172
Hang a left out of the UC, walk down ~100 feet, turn left before the big CS counter. Walk a few paces, then turn left again, should be a door there.
Sep 29, 2014, 7:51 am
#982
Join Date: Nov 2013
Location: NYC / TYO / Up in the Air
Programs: UA GS 1.7MM, AA 2.1MM, EK, BA, SQ, CX, Marriot LT, Accor P
Posts: 6,321
Find the escalators between terminals and once you come up to the top to enter the terminal look to the left of the customer service center - that's the entrance to the GFL.....
Sep 29, 2014, 7:52 am
#983
Join Date: Oct 2013
Programs: GS, Hilton Gold, Marriott Gold, *gold
Posts: 121
Sep 29, 2014, 7:58 am
#984
Join Date: Oct 2013
Programs: GS, Hilton Gold, Marriott Gold, *gold
Posts: 121
Sep 30, 2014, 7:02 pm
#985
FlyerTalk Evangelist
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 10,159
The Terminal 2 lounge is in the new, revised style and looks markedly different then the others.
I haven't made it into the ORD GFL yet. From the photos it looks to be done in a somewhat updated style. The IAD version is in desperate need of an overhaul.
Oct 1, 2014, 1:15 am
#986
Join Date: Nov 2013
Location: NYC / TYO / Up in the Air
Programs: UA GS 1.7MM, AA 2.1MM, EK, BA, SQ, CX, Marriot LT, Accor P
Posts: 6,321
I was there this weekend - for a LONG time unfortunately due to flight delays. You are so right - it is in desperate need of attention and is probably the lowest quality GFL in the system. The only good side is that it is never really crowded...
Food is below average, wine / spirits below average / seating is plentiful but older, and no showers. Come to think of it not sure what is good about it...
Food is below average, wine / spirits below average / seating is plentiful but older, and no showers. Come to think of it not sure what is good about it...
Oct 1, 2014, 1:56 am
#987
Original Member
Join Date: May 1998
Location: The shape-shifting urban sprawl that is El Lay. FT member #71.
Programs: UA Gold & MM; DL & AA credit card dirt status; Hilton Diamond; Marriott Fool's Gold
Posts: 4,690
Was in the ORD GFL last week, and was underwhelmed. Blandly decorated, no sense of privacy, and mediocre food on display. Booze quality was a step up vs. United Club, but not a lot of choices. Did not have time to order off the menu, but there seemed to be decent choices. Staff was quite pleasant however.
Oct 1, 2014, 2:03 am
#988
Join Date: Nov 2013
Location: NYC / TYO / Up in the Air
Programs: UA GS 1.7MM, AA 2.1MM, EK, BA, SQ, CX, Marriot LT, Accor P
Posts: 6,321
Was in the ORD GFL last week, and was underwhelmed. Blandly decorated, no sense of privacy, and mediocre food on display. Booze quality was a step up vs. United Club, but not a lot of choices. Did not have time to order off the menu, but there seemed to be decent choices. Staff was quite pleasant however.
Oct 1, 2014, 3:02 am
#989
Join Date: Dec 2003
Location: DC|NYC
Programs: UA GS, DL Plat, Marriott Bonvoy LIfetime Titanium/SPG refugee, Hertz Prez, Amtrak Select
Posts: 3,201
I was there this weekend - for a LONG time unfortunately due to flight delays. You are so right - it is in desperate need of attention and is probably the lowest quality GFL in the system. The only good side is that it is never really crowded...
Food is below average, wine / spirits below average / seating is plentiful but older, and no showers. Come to think of it not sure what is good about it...
Food is below average, wine / spirits below average / seating is plentiful but older, and no showers. Come to think of it not sure what is good about it...
Oct 1, 2014, 8:14 am
#990
Join Date: Apr 2009
Location: NYC
Programs: UA GS, AA Gold, Marriott Gold
Posts: 444