Mar 8, 2013, 1:45 pm
Last edit by: PTahCha
:-: United's Global First Lounges located at LHR, JFK, ORD, SFO, HKG and NRT are for the exclusive use of passengers traveling in United's Global First or in International First Class on a Star Alliance member aircraft with more than two classes of service departing that day from that airport.
:-: United's Global First Lounge located at IAD is for the exclusive use of passengers traveling in United's Global First. See
http://www.flyertalk.com/forum/20895856-post36.html for documentation of the exclusion of non-UA F pax from the IAD GFL.
10/31/2013
This has now been confirmed to be false and an incorrect denial by the IAD GFL staff per UA Insider - see http://www.flyertalk.com/forum/21700252-post535.html
Passengers must be holding a same day ticket for flights departing to/from a Trans Atlantic, Trans Pacific, Southern South America, Africa or a Middle East destination. Passengers connecting to/from other United/United Express flights will be admitted as long as the above requirements are met.
Global Services members can also use Global First Lounges when traveling in BusinessFirst or p.s. (JFK-LAX/SFO) BusinessFirst cabin.
A GS who arrives in BF or GF will be admitted to the GFL. A pax who arrives in GF (Global First - UA operated flight 3-class aircraft) will be admitted to the GFL. A GS or pax who arrives on other metal will not be admitted on that basis.
from United Global First and Arrivals lounges
:-: United's Global First Lounge located at IAD is for the exclusive use of passengers traveling in United's Global First. See
http://www.flyertalk.com/forum/20895856-post36.html for documentation of the exclusion of non-UA F pax from the IAD GFL.
10/31/2013
This has now been confirmed to be false and an incorrect denial by the IAD GFL staff per UA Insider - see http://www.flyertalk.com/forum/21700252-post535.html
Passengers must be holding a same day ticket for flights departing to/from a Trans Atlantic, Trans Pacific, Southern South America, Africa or a Middle East destination. Passengers connecting to/from other United/United Express flights will be admitted as long as the above requirements are met.
Global Services members can also use Global First Lounges when traveling in BusinessFirst or p.s. (JFK-LAX/SFO) BusinessFirst cabin.
A GS who arrives in BF or GF will be admitted to the GFL. A pax who arrives in GF (Global First - UA operated flight 3-class aircraft) will be admitted to the GFL. A GS or pax who arrives on other metal will not be admitted on that basis.
from United Global First and Arrivals lounges
United Global FirstSM Lounge
The United Global First Lounge is an oasis of service and privacy. Tailored to the needs of United Global First customers on long-haul international flights*, we offer personalized services, complimentary hors d'oeuvres and premium beverages.
Access policy
The following customers may access the United Global First lounge by showing their United boarding pass for a flight arriving or departing on a same-day (within 24 hours) itinerary.
United Global First customers traveling on long-haul international flights*
Star Alliance™ First customers departing on international flights
These eligible United Global First Lounge visitors are allowed one adult or child to accompany them as a guest.
*Long-haul international flights are between the U.S. and Asia, Australia, Europe, the Middle East or South America.
The United Global First Lounge is an oasis of service and privacy. Tailored to the needs of United Global First customers on long-haul international flights*, we offer personalized services, complimentary hors d'oeuvres and premium beverages.
Access policy
The following customers may access the United Global First lounge by showing their United boarding pass for a flight arriving or departing on a same-day (within 24 hours) itinerary.
United Global First customers traveling on long-haul international flights*
Star Alliance™ First customers departing on international flights
These eligible United Global First Lounge visitors are allowed one adult or child to accompany them as a guest.
*Long-haul international flights are between the U.S. and Asia, Australia, Europe, the Middle East or South America.
Global First Lounge (IFL / GFL) Access Questions and Experiences
Dec 4, 2014, 1:24 pm
#1096
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,172
Dec 4, 2014, 1:32 pm
#1097
Join Date: Apr 2001
Location: West Coast USA
Programs: UA GS/4 MM, AA Exec Plat, Lifetime Hilton D, Hyatt G, Marriott Titanium earned Ambassador
Posts: 7,553
HKG has a UA GFL? Can someone confirm this?
Dec 4, 2014, 1:36 pm
#1098
Join Date: Nov 2013
Location: NYC / TYO / Up in the Air
Programs: UA GS 1.7MM, AA 2.1MM, EK, BA, SQ, CX, Marriot LT, Accor P
Posts: 6,318
Dec 4, 2014, 1:40 pm
#1099
Join Date: Nov 2013
Location: NYC / TYO / Up in the Air
Programs: UA GS 1.7MM, AA 2.1MM, EK, BA, SQ, CX, Marriot LT, Accor P
Posts: 6,318
Dec 4, 2014, 1:41 pm
#1100
Join Date: Dec 2003
Location: DC|NYC
Programs: UA GS, DL Plat, Marriott Bonvoy LIfetime Titanium/SPG refugee, Hertz Prez, Amtrak Select
Posts: 3,201
And it has better champagne than they serve on board plus Haagen Dazs. What else could you before a 14 hour flight??
Dec 4, 2014, 1:44 pm
#1101
Join Date: Apr 2013
Location: NYC/WAS
Programs: UA GS, AA EXP, DL '90s PM, now FK (Flying Kettle)
Posts: 541
Yes, I've been in the UA F lounge a number of times when flying UA F (or C as GS). It's one room off to the right after you've presented yourself to the desk.
(Nothing at HKG, however, compares to the CX Wing F lounge, when I fly them.)
(Nothing at HKG, however, compares to the CX Wing F lounge, when I fly them.)
Dec 4, 2014, 1:50 pm
#1102
Join Date: Apr 2013
Location: NYC/WAS
Programs: UA GS, AA EXP, DL '90s PM, now FK (Flying Kettle)
Posts: 541
1) I was flying out of Hong Kong on a *A carrier
2) The fare basis of my ticket was F
So how do I not qualify for GFL admission?
Another example: say I have an F ticket on LH going LHR-FRA-JFK. I'm sitting in J LHR-FRA. Do I not qualify for the LHR GFL? (Leaving aside the fact that I will have rubber ducky access at the LH FCT in FRA and probably won't care about LHR)
Last edited by AlreadyThere; Dec 4, 2014 at 1:55 pm
Dec 4, 2014, 2:51 pm
#1103
Join Date: Apr 2001
Location: West Coast USA
Programs: UA GS/4 MM, AA Exec Plat, Lifetime Hilton D, Hyatt G, Marriott Titanium earned Ambassador
Posts: 7,553
Wow. Have never tried it even when on TG in F. Usually just sit in the TG roped off F area.
Dec 4, 2014, 2:54 pm
#1104
Join Date: Apr 2001
Location: West Coast USA
Programs: UA GS/4 MM, AA Exec Plat, Lifetime Hilton D, Hyatt G, Marriott Titanium earned Ambassador
Posts: 7,553
As a current GS member flying on UA seated in at least C you would have access to the UA GFL at LHR. Since you are not on UA on any leg in your itin can see them deny entry to UA GFL at LHR. As a courtesy they should admit you.
OK, you're right. My connecting flight HKG-BKK wasn't the 747 or 380, and had no F. But:
1) I was flying out of Hong Kong on a *A carrier
2) The fare basis of my ticket was F
So how do I not qualify for GFL admission?
Another example: say I have an F ticket on LH going LHR-FRA-JFK. I'm sitting in J LHR-FRA. Do I not qualify for the LHR GFL? (Leaving aside the fact that I will have rubber ducky access at the LH FCT in FRA and probably won't care about LHR)
1) I was flying out of Hong Kong on a *A carrier
2) The fare basis of my ticket was F
So how do I not qualify for GFL admission?
Another example: say I have an F ticket on LH going LHR-FRA-JFK. I'm sitting in J LHR-FRA. Do I not qualify for the LHR GFL? (Leaving aside the fact that I will have rubber ducky access at the LH FCT in FRA and probably won't care about LHR)
Dec 4, 2014, 4:28 pm
#1105
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,470
Since you not did have an F boarding pass departing HKG, the denial of F lounge access was correct. The fact you were on an F fare or award is not relevant.
Here is the specific *A rule:
Customer must be departing from the local airport in International First Class
Star Alliance Lounge Access
Last edited by Kacee; Dec 4, 2014 at 4:34 pm
Dec 4, 2014, 4:29 pm
#1106
Join Date: Dec 2006
Location: Silicon wasteland
Programs: UA 1KMM
Posts: 1,381
OK, you're right. My connecting flight HKG-BKK wasn't the 747 or 380, and had no F. But:
1) I was flying out of Hong Kong on a *A carrier
2) The fare basis of my ticket was F
So how do I not qualify for GFL admission?
Another example: say I have an F ticket on LH going LHR-FRA-JFK. I'm sitting in J LHR-FRA. Do I not qualify for the LHR GFL? (Leaving aside the fact that I will have rubber ducky access at the LH FCT in FRA and probably won't care about LHR)
1) I was flying out of Hong Kong on a *A carrier
2) The fare basis of my ticket was F
So how do I not qualify for GFL admission?
Another example: say I have an F ticket on LH going LHR-FRA-JFK. I'm sitting in J LHR-FRA. Do I not qualify for the LHR GFL? (Leaving aside the fact that I will have rubber ducky access at the LH FCT in FRA and probably won't care about LHR)
a) You are not flying in UA F (or, in your case, UA C) later on that same day or arrived in same.
and b) You are not departing HKG in an F cabin.
For your second example, see my question, earlier in the thread.
You'll *either* get GFL access in LHR if you're flyinig FRA-JFK in UA F. OR you'll get your rubber ducky if you're flying FRA-JFK in LH/LX.
Since UA doesn't fly FRA-JFK anymore (ever?), you won't have access to LHR GFL. So sad.
Dec 4, 2014, 4:40 pm
#1107
Join Date: Apr 2013
Location: NYC/WAS
Programs: UA GS, AA EXP, DL '90s PM, now FK (Flying Kettle)
Posts: 541
So if I had changed my HKG departure -- same ticket, same fare -- to leave on the later A380 connection, the rule lets me in?
Dec 4, 2014, 5:10 pm
#1108
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,470
I can't believe you're still arguing this. The rules are quite clear.
Dec 4, 2014, 5:11 pm
#1109
Join Date: Nov 2013
Location: NYC / TYO / Up in the Air
Programs: UA GS 1.7MM, AA 2.1MM, EK, BA, SQ, CX, Marriot LT, Accor P
Posts: 6,318
Yes that's correct you would then have access. To give you a further idea how absurd some of these rules are - when I fly from NRT to ICN on a 737 the class of service is called BusinessFirst - and I get access to the GFL at NRT. When I fly from NRT to GUM on the same 737 it is called Business, and I AM NOT allowed in the GFL at NRT. Same fare basis, same plane - different printing on BP - denied...
Dec 4, 2014, 11:47 pm
#1110
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
Customers have access to International First Class and/or any Star Alliance member carriers' own lounges.
Customer must present a boarding pass for travel in International First Class on a Star Alliance flight
Customer must be departing from the local airport in International First Class
Customer must present a boarding pass for travel in International First Class on a Star Alliance flight
Customer must be departing from the local airport in International First Class