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Global First Lounge (IFL / GFL) Access Questions and Experiences

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Old Mar 8, 2013, 1:45 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: PTahCha
:-: United's Global First Lounges located at LHR, JFK, ORD, SFO, HKG and NRT are for the exclusive use of passengers traveling in United's Global First or in International First Class on a Star Alliance member aircraft with more than two classes of service departing that day from that airport.

:-: United's Global First Lounge located at IAD is for the exclusive use of passengers traveling in United's Global First. See
http://www.flyertalk.com/forum/20895856-post36.html for documentation of the exclusion of non-UA F pax from the IAD GFL.
10/31/2013
This has now been confirmed to be false and an incorrect denial by the IAD GFL staff per UA Insider - see http://www.flyertalk.com/forum/21700252-post535.html

Passengers must be holding a same day ticket for flights departing to/from a Trans Atlantic, Trans Pacific, Southern South America, Africa or a Middle East destination. Passengers connecting to/from other United/United Express flights will be admitted as long as the above requirements are met.

Global Services members can also use Global First Lounges when traveling in BusinessFirst or p.s. (JFK-LAX/SFO) BusinessFirst cabin.

A GS who arrives in BF or GF will be admitted to the GFL. A pax who arrives in GF (Global First - UA operated flight 3-class aircraft) will be admitted to the GFL. A GS or pax who arrives on other metal will not be admitted on that basis.

from United Global First and Arrivals lounges
United Global FirstSM Lounge

The United Global First Lounge is an oasis of service and privacy. Tailored to the needs of United Global First customers on long-haul international flights*, we offer personalized services, complimentary hors d'oeuvres and premium beverages.
Access policy

The following customers may access the United Global First lounge by showing their United boarding pass for a flight arriving or departing on a same-day (within 24 hours) itinerary.

United Global First customers traveling on long-haul international flights*
Star Alliance™ First customers departing on international flights

These eligible United Global First Lounge visitors are allowed one adult or child to accompany them as a guest.

*Long-haul international flights are between the U.S. and Asia, Australia, Europe, the Middle East or South America.
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Global First Lounge (IFL / GFL) Access Questions and Experiences

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Old Dec 4, 2014, 11:58 pm
  #1111  
 
Join Date: Jan 2013
Location: Hawai'i Nei
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Posts: 7,147
Originally Posted by WineCountryUA
Are you saying (according to the rules) that I have been mistakenly admitted on numerous occasions to the GF lounges in SFO, LAX, and IAD when I returned on a GF flight and was awaiting my connecting flight? Or have the rules changed since 11/2013, when I last visited one of these lounges?
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Old Dec 5, 2014, 12:02 am
  #1112  
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Originally Posted by 747FC
Are you saying (according to the rules) that I have been mistakenly admitted on numerous occasions to the GF lounges in SFO, LAX, and IAD when I returned on a GF flight and was awaiting my connecting flight? Or have the rules changed since 11/2013, when I last visited one of these lounges?
No UA has an additional rule that those that fly GF on UA metal will have access at all UA GF/UCs in connecting cities. But that was not the OPs situation and that extra access does not apply to other *A lounges.

Last edited by WineCountryUA; Dec 5, 2014 at 12:20 am Reason: typo
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Old Dec 5, 2014, 12:07 am
  #1113  
 
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Originally Posted by WineCountryUA
Not UA has an additional rule that those that fly GF on UA metal will have access at all UA GF/UCs in connecting cities. But that was not the OPs situation and that extra access does not apply to other *A lounges.
Thanks. Got me worried for a moment there. GFL/SFO awaits again in 2015.
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Old Dec 5, 2014, 11:05 am
  #1114  
 
Join Date: Mar 2010
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I havent read through the whole thread but thought I'd give my 2 cents on the ones I've been to:
NRT - Meh. Thats my impression every time there. It seems just like the UC, except up a level. I've just been wholly unimpressed.
SFO - Like it a lot due to food/booze selection but always seems crowded.
HKG - Was just sort of in and out but I wasn't terribly impressed.
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Old Dec 5, 2014, 11:15 am
  #1115  
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Originally Posted by Skacorica
I havent read through the whole thread but thought I'd give my 2 cents on the ones I've been to:
NRT - Meh. Thats my impression every time there. It seems just like the UC, except up a level. I've just been wholly unimpressed.
SFO - Like it a lot due to food/booze selection but always seems crowded.
HKG - Was just sort of in and out but I wasn't terribly impressed.
In fact, the food selection in NRT UA FC is pretty poor compared to, say, SQ FC.

The SFO FC has never been crowded when I'm in it. That's what I like most.
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Old Dec 5, 2014, 2:31 pm
  #1116  
 
Join Date: Apr 2013
Location: NYC/WAS
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Posts: 541
Originally Posted by Skacorica
I havent read through the whole thread but thought I'd give my 2 cents on the ones I've been to:
NRT - Meh. Thats my impression every time there. It seems just like the UC, except up a level. I've just been wholly unimpressed.
SFO - Like it a lot due to food/booze selection but always seems crowded.
HKG - Was just sort of in and out but I wasn't terribly impressed.
NRT: Has sushi and is much quieter than the UC below. Suprisingly, NH F lounge is only one notch better.
SFO: With all the Asian flights leaving at similar times, it is often crowded, I agree. Good food choices, though.
HKG: Not hugely better than the UC it adjoins, but that says more (nice) about the HKG UC itself.
ORD: Meh. IAD: Meh+ (bumped for food). JFK: Quiet is the point. LAX: RIP.

Next month, for the first time, I'll get to try the LHR T2 one. I've heard good things...
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Old Dec 8, 2014, 11:56 am
  #1117  
 
Join Date: Apr 2009
Location: Houston
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Originally Posted by AlreadyThere
Next month, for the first time, I'll get to try the LHR T2 one. I've heard good things...
It's (LHR T2) outstanding.
I really liked LAX when it had one.
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Old Dec 8, 2014, 12:18 pm
  #1118  
 
Join Date: Mar 2014
Posts: 217
Anyone know what Ord GFL lounge is like in the afternoon before the Cdg flight? Will it be packed? For next month? Thanks
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Old Dec 8, 2014, 8:14 pm
  #1119  
 
Join Date: Jan 2013
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IAD

Is there still an IAD GF lounge?

Last edited by 747FC; Dec 8, 2014 at 8:55 pm
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Old Dec 8, 2014, 8:49 pm
  #1120  
 
Join Date: May 2011
Posts: 5,814
Originally Posted by 747FC
Is there still and IAD GF lounge?
Yes -- was there a few months ago.
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Old Dec 8, 2014, 8:55 pm
  #1121  
 
Join Date: Jan 2013
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Originally Posted by edcho
Yes -- was there a few months ago.
Danke!
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Old Dec 8, 2014, 10:32 pm
  #1122  
 
Join Date: Nov 2010
Location: ORD
Programs: UA Plat
Posts: 79
I see in the wiki that passengers in GF may access the GFL and bring 1 adult or child to accompany them.

But I'm not clear if companion must be on the same UA flight? E.g., Can at NRT, can a UA GF passenger bring to the GFL a companion who is flying on NH?
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Old Dec 8, 2014, 10:43 pm
  #1123  
Moderator: United Airlines
 
Join Date: Jun 2007
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Originally Posted by mwc8962
I see in the wiki that passengers in GF may access the GFL and bring 1 adult or child to accompany them.

But I'm not clear if companion must be on the same UA flight? E.g., Can at NRT, can a UA GF passenger bring to the GFL a companion who is flying on NH?
Star Alliance Lounge Access Policies call for
The guest must also present a boarding pass for any Star Alliance flight departing from the local airport
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Old Dec 8, 2014, 10:51 pm
  #1124  
 
Join Date: Jul 2012
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Originally Posted by LANDJ999
Anyone know what Ord GFL lounge is like in the afternoon before the Cdg flight? Will it be packed? For next month? Thanks
Depends on the day, but I always find it fine or better. There's a rush midday for Asia, late afternoon/early evening for Europe, and late night for Sao Paulo/late LH flights. Unlike a couple of comments above, I like the ORD GFL and find it far far superior to IAD in terms of atmosphere and service. Especially after the refurb last year. IAD still looks like 80s décor and the dragons are awful.
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Old Dec 9, 2014, 8:19 am
  #1125  
 
Join Date: Mar 2014
Posts: 217
Originally Posted by tcdtcd
Depends on the day, but I always find it fine or better. There's a rush midday for Asia, late afternoon/early evening for Europe, and late night for Sao Paulo/late LH flights. Unlike a couple of comments above, I like the ORD GFL and find it far far superior to IAD in terms of atmosphere and service. Especially after the refurb last year. IAD still looks like 80s décor and the dragons are awful.
Any special services at Ord? Escort to the gate?
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