Last edit by: WineCountryUA
A.B. Won Pat International Airport (GUM)
Main Terminal, POB 8778, Tamuning, Guam 96931
Note: Check-in counters open 3 hours prior to departure time and close 60 minutes prior to departure time in Guam. (Exception: Check-in counter closes 90 minutes prior to departure in Guam to Honolulu)
New UA Club for GUM now open
Consolidated GUM connection time and logistics
#136
Join Date: Oct 2009
Location: EUG BKK
Programs: Zero Status Nexus
Posts: 432
Has anybody had their UA154 island hopper/GUM-HKG UA159 itinerary become weird, showing HNL-GUM flight time in 6hr 30min, arriving same day and GUM-HKG in 13hr 5 mins, arriving next day? The flight departure and arrival times are the same as the original booking although the GUM-HKG was previously UA179. I assume this is the problem and have to call UA to sort this out? Thanks
#137
Join Date: Nov 2008
Location: Washington, DC
Programs: United Premier 1K 1MM; AA Plat Pro; Hyatt Globalist; Marriott Platinum; Avis President's Club
Posts: 2,529
Has anybody had their UA154 island hopper/GUM-HKG UA159 itinerary become weird, showing HNL-GUM flight time in 6hr 30min, arriving same day and GUM-HKG in 13hr 5 mins, arriving next day? The flight departure and arrival times are the same as the original booking although the GUM-HKG was previously UA179. I assume this is the problem and have to call UA to sort this out? Thanks
#138
Join Date: Oct 2009
Location: EUG BKK
Programs: Zero Status Nexus
Posts: 432
Called UA web support this morning and they said according to their PNR record, the flights are correct. Confirmed it with an email from agent. But when they see my reservation on UA.com, its incorrect showing my HKG arrival from GUM a day later. Nothing the agent could do since its a UA website technical error. Anybody else having this issue?
Last edited by JetSetDave; Jul 11, 2015 at 11:53 am
#139
Join Date: Dec 2011
Posts: 55
50 minute connection in Guam enough?
Hello, traveling Palau-Guam-HNL-SFO. ROR-GUM flt is 0230-0540, GUM-HNL leaves @ 0630. Is 50 minutes enough time to clear customs & Ag and then back through security or do I need to plan an extra day in GUM? Thanks.
#140
Join Date: Feb 2010
Location: LAX
Programs: UA-1K, Hertz-Gold, Marriott-Gold, PC-Platinum, SPG
Posts: 2,777
If your incoming flight is delayed, they will even hold the plane to wait for you most of the time!
#141
Join Date: Dec 2014
Posts: 748
I agree. Have done HKG-GUM-HNL a few times with this sort of connection with no problems.
#142
Join Date: Aug 2001
Location: NY
Programs: AA: ExPlat & 3MM; UA: 1k; KL: Plat 4 Life; Hyatt: Plat; SPG, Marriott, Hilton: Gold
Posts: 2,708
GUM lounge open 2 - 6 am?
Land in Guam at 155 am from NRT and connect on to HNL at 635 am.
Is the lounge open to sleep for a few hours? Showers?
Is the lounge open to sleep for a few hours? Showers?
#143
Join Date: Apr 2009
Location: Houston
Programs: UA GS 2.6MM & Lifetime UC, Qantas Platinum, Hilton Lifetime Diamond, Bonvoy Platinum, HawaiianMiles
Posts: 8,700
#146
Join Date: Feb 2008
Location: Honolulu / DC
Programs: UA 1K /2mm / Marriott Lifetime Titanium , Hilton Diamond
Posts: 1,051
Sagan Bisita
I do that routing every so often.
Both the United Club and the Sagan Bisita club (PP) are open (UC at 0300, but you have to go down stairs through immigrations and back up, so its only a 20 min wait). The Sagan Bisita has showers, never a wait at that hour. UC is a domestic club - nothing of note.
Both the United Club and the Sagan Bisita club (PP) are open (UC at 0300, but you have to go down stairs through immigrations and back up, so its only a 20 min wait). The Sagan Bisita has showers, never a wait at that hour. UC is a domestic club - nothing of note.
#147
Join Date: Mar 2013
Posts: 64
ROR - GUM - HNL connection
Just wanted to post an update on connecting from Palau (UA192) thru GUM to HNL (UA200). 192 arrives at 5:30 and 200 leaves at 6:35, which is usually doable, though tight.
Today (and several times recently from what I hear), 192 has been delayed in Manila due to ground traffic issues there. We finally left ROR at 3:30 and arrived GUM at 6:15. There was time to make the flight to HNL, and the door was still open, but ground staff decided to prevent us from trying, and force-offloaded our bags. Rebooked via NRT arriving ~13 hours late.
Aside from disappointment in UA not holding 200 for 15 minutes to avoid stranding about half the plane load from ROR, the only news here is to be careful on a tight connection if the inbound is coming via MNL.
Today (and several times recently from what I hear), 192 has been delayed in Manila due to ground traffic issues there. We finally left ROR at 3:30 and arrived GUM at 6:15. There was time to make the flight to HNL, and the door was still open, but ground staff decided to prevent us from trying, and force-offloaded our bags. Rebooked via NRT arriving ~13 hours late.
Aside from disappointment in UA not holding 200 for 15 minutes to avoid stranding about half the plane load from ROR, the only news here is to be careful on a tight connection if the inbound is coming via MNL.
#148
Join Date: Apr 2005
Location: Sxm
Programs: Aeroplan, AAdvantage, Flying Blue, TrueBlue
Posts: 253
Flying SPN-GUM-YAP on separate PNRs with short connection
Hello everyone,
I am visiting Guam these days. Today (sept 23), I was supposed to take a day-trip to SPN. However, my flight out was delayed by three hours (due to weather, I think) making my trip pointless. I called United and managed to move my day-trip to after tomorrow (sept 24).
I am a bit worried, however as after tomorrow (sept 24) I am also supposed to fly to Yap on a different reservation and I now have a connection time in Guam of 1h30m. I will be travelling without checked luggage.
Will I be ok if the SPN-GUM flight comes on time? Will I have to clear immigration and/or customs here in Guam? I think I should be able to check-in online for the GUM-YAP.
In case online check-in shouldn't work, will they be able to check me in all the way to YAP when I go check in at SPN?
GUM-SPN-GUM is a United revenue ticket. GUM-YAP is an aeroplan reward ticket. If I link the two, will I be protected?
Thanks a lot!
I am visiting Guam these days. Today (sept 23), I was supposed to take a day-trip to SPN. However, my flight out was delayed by three hours (due to weather, I think) making my trip pointless. I called United and managed to move my day-trip to after tomorrow (sept 24).
I am a bit worried, however as after tomorrow (sept 24) I am also supposed to fly to Yap on a different reservation and I now have a connection time in Guam of 1h30m. I will be travelling without checked luggage.
Will I be ok if the SPN-GUM flight comes on time? Will I have to clear immigration and/or customs here in Guam? I think I should be able to check-in online for the GUM-YAP.
In case online check-in shouldn't work, will they be able to check me in all the way to YAP when I go check in at SPN?
GUM-SPN-GUM is a United revenue ticket. GUM-YAP is an aeroplan reward ticket. If I link the two, will I be protected?
Thanks a lot!
#150
Join Date: Aug 2008
Location: SF Bay Area
Programs: UA 1K, Hyatt Globalist, Virtuoso Travel Agent, Commercial Pilot
Posts: 2,117
You can have the agent add a note to the reservation that you are flying onward on a separate PNR, but doing so has no practical impact--you're not protected, and most agents will miss the note anyway.
Having said that, even though you're not guaranteed help, most agents are relatively accommodating when you misconnect from a United flight to another United flight because, even if they're on separate reservations. You're biggest problem is going to be that the next GUM->YAP flight after 9/24 isn't until 9/27, so about the only thing that would really help is holding the flight (which is exceptionally rare).
Having said that, even though you're not guaranteed help, most agents are relatively accommodating when you misconnect from a United flight to another United flight because, even if they're on separate reservations. You're biggest problem is going to be that the next GUM->YAP flight after 9/24 isn't until 9/27, so about the only thing that would really help is holding the flight (which is exceptionally rare).