Last edit by: WineCountryUA
A.B. Won Pat International Airport (GUM)
Main Terminal, POB 8778, Tamuning, Guam 96931
Note: Check-in counters open 3 hours prior to departure time and close 60 minutes prior to departure time in Guam. (Exception: Check-in counter closes 90 minutes prior to departure in Guam to Honolulu)
New UA Club for GUM now open
Consolidated GUM connection time and logistics
#196
Join Date: Mar 2004
Location: LAX
Programs: UA Gold, SPG Gold
Posts: 137
There are lot of people who book the HKG-GUM-HNL connection. I just did it in February on a mileage run.
There are global entry kiosks. Here are the steps:
1. Global Entry Kiosk
2. Hand immigration agent global entry receipt with HNL flight boarding pass. Immigration agent will stamp HNL boarding pass.
3. Proceed to baggage claim and then Guam customs/agriculture where you hand in Guam customs form.
4. Proceed upstairs to TSA precheck.
5. At gate, line up for US immigration to check for admissibility to US. This step is required as there are different rules for entering Guam vs mainland US. This step is faster with the stamp from step 2.
All of this can be done pretty quickly. I was in economy plus and went through all this in about 20 minutes. The longest wait was for TSA.
There are global entry kiosks. Here are the steps:
1. Global Entry Kiosk
2. Hand immigration agent global entry receipt with HNL flight boarding pass. Immigration agent will stamp HNL boarding pass.
3. Proceed to baggage claim and then Guam customs/agriculture where you hand in Guam customs form.
4. Proceed upstairs to TSA precheck.
5. At gate, line up for US immigration to check for admissibility to US. This step is required as there are different rules for entering Guam vs mainland US. This step is faster with the stamp from step 2.
All of this can be done pretty quickly. I was in economy plus and went through all this in about 20 minutes. The longest wait was for TSA.
#197
Join Date: Jul 2016
Programs: UA1K | *A Gold
Posts: 767
GE/TSA PreCheck should help. Is it all on one PNR? You will need to fill out GUM's weird survey when going through immigration, go landside once, and then back trough TSA (PreCheck line is available). All of that shouldn't take much time, but remember that GUM has a weird pre-9/11 layout, so they will move these "security" walls around for arriving passengers to cross over to the arrivals side which could hold you up for a few minutes. Once at your gate, you'll need to go through another mini-immigration where they'll check your documentation again.
Is the GE new? I did it earlier this year, and I don't remember going through the kiosk - I thought it was just that survey thing.
Is the GE new? I did it earlier this year, and I don't remember going through the kiosk - I thought it was just that survey thing.
#198
Join Date: Mar 2001
Location: KHH, FUK, SNA
Programs: BR, UA 1k, CX
Posts: 1,181
GE/TSA PreCheck should help. Is it all on one PNR? You will need to fill out GUM's weird survey when going through immigration, go landside once, and then back trough TSA (PreCheck line is available). All of that shouldn't take much time, but remember that GUM has a weird pre-9/11 layout, so they will move these "security" walls around for arriving passengers to cross over to the arrivals side which could hold you up for a few minutes. Once at your gate, you'll need to go through another mini-immigration where they'll check your documentation again.
Is the GE new? I did it earlier this year, and I don't remember going through the kiosk - I thought it was just that survey thing.
Is the GE new? I did it earlier this year, and I don't remember going through the kiosk - I thought it was just that survey thing.
#199
FlyerTalk Evangelist
Join Date: Aug 2009
Location: ZOA, SFO, HKG
Programs: UA 1K 0.9MM, Marriott Gold, HHonors Gold, Hertz PC, SBux Gold, TSA Pre✓
Posts: 13,811
TSA PreCheck? Yes. GE? No.
Based on my experience, this flight does not have many residents/citizens (about 20%). So your immigration processing time with GCQA will last about 3-5 minutes. So GE will not really speed things up.
On the other hand, there are 2 major departures at that time, GUM-HNL and GUM-NRT. So TSA PreCheck will speed thing up for you, providing that you are not SSSS or randomly selected.
But again - the flight will hold for all incoming passengers from HKG-GUM (But not vice versa).
Based on my experience, this flight does not have many residents/citizens (about 20%). So your immigration processing time with GCQA will last about 3-5 minutes. So GE will not really speed things up.
On the other hand, there are 2 major departures at that time, GUM-HNL and GUM-NRT. So TSA PreCheck will speed thing up for you, providing that you are not SSSS or randomly selected.
But again - the flight will hold for all incoming passengers from HKG-GUM (But not vice versa).
#200
Join Date: Jun 2018
Posts: 2
Considering UA's HKG > GUM > HNL route putting us into GUM at 6:40 AM and out to HNL only 35 minutes later. Based on the pages and pages of comments dating back to Carter Administration above, it seems that UA and GUM staff are quite used to tight connections.
The only reason I'm re-asking this old question is a few considerations:
The only reason I'm re-asking this old question is a few considerations:
- The connection time of 35 minutes seems to be the shortest connection time I've seen referenced on this thread.
- My wife and I are both US passport and GE holders, however we will be carrying 3 month old twins with us. We hope to get their GE sorted in time for this trip here in HK (fingers crossed the Consulate has an interview window after the birth), but in case we don't are we just asking for trouble with such a short transfer window between the lack of ability to dash for the gate if we need to, or in case CBP takes longer to review docs since we will have two newborns?
#201
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,415
Considering UA's HKG > GUM > HNL route putting us into GUM at 6:40 AM and out to HNL only 35 minutes later. Based on the pages and pages of comments dating back to Carter Administration above, it seems that UA and GUM staff are quite used to tight connections.
The only reason I'm re-asking this old question is a few considerations:
The only reason I'm re-asking this old question is a few considerations:
- The connection time of 35 minutes seems to be the shortest connection time I've seen referenced on this thread.
- My wife and I are both US passport and GE holders, however we will be carrying 3 month old twins with us. We hope to get their GE sorted in time for this trip here in HK (fingers crossed the Consulate has an interview window after the birth), but in case we don't are we just asking for trouble with such a short transfer window between the lack of ability to dash for the gate if we need to, or in case CBP takes longer to review docs since we will have two newborns?
Yes, they're used to tight connections -- mainly coming from HNL, not going to it -- but I wouldn't even consider this flight, especially with two newborns. I don't know if UA is using the 15- (domestic) or 30-minute (international) cutoff for declaring you a no-show at the gate. 5 minutes is unreasonable, and even 20 minutes would be relying on everything going right -- no problems at immigration and no line at security. And if you misconnect, your earliest opportunity to get to Honolulu is via Narita, which results in a 7:15 AM arrival (vs 6:25 PM the night before, if you make your flight).
I'd just plan to fly through Tokyo in the first place.
#202
FlyerTalk Evangelist
Join Date: Aug 2009
Location: ZOA, SFO, HKG
Programs: UA 1K 0.9MM, Marriott Gold, HHonors Gold, Hertz PC, SBux Gold, TSA Pre✓
Posts: 13,811
The connection time for HKG>GUM>HNL at GUM is always 55 minutes.
My wife and I are both US passport and GE holders, however we will be carrying 3 month old twins with us. We hope to get their GE sorted in time for this trip here in HK (fingers crossed the Consulate has an interview window after the birth), but in case we don't are we just asking for trouble with such a short transfer window between the lack of ability to dash for the gate if we need to, or in case CBP takes longer to review docs since we will have two newborns?
Second - AFAIK - CBP Office in Hong Kong is not an Enrollment Center. In other word, you will have to be processed regularly because of your baby.
Third, and the most important - regardless, unless you are a non-U.S. resident (for immigration purpose), your chance of missing the flight is slim to none, unless you try to miss your flight intentionally.
Nothing to see here.
#203
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,415
You may well be right. The revised flight times start in November. 55 minutes is much less stomach-churning, although I'd still want to be toward the front of the plane. UA definitely has a habit of futzing with its schedules.
#204
Join Date: Jun 2018
Posts: 2
Thanks for the quick, relevant replies.
Yes, understood. Had kept the HK-specific details out for brevity, but it appears that in Jan 2018 the CBP GE team came to HK and hosted a 2-day GE enrollment event at the American Chamber of Commerce. Fingers crossed they make it an annual event, as the twins will arrive in Oct(ish) and HI trip is in Feb.
Also, great to know that the GUM layover time currently showing in the Feb itinerary I'm looking may very well change to 55 min the closer we get. Will ask UA when we book, as we'll need to book these tickets well before the births, which means we'll need to add the "infant-in-lap" info later.
Second - AFAIK - CBP Office in Hong Kong is not an Enrollment Center. In other word, you will have to be processed regularly because of your baby.
Also, great to know that the GUM layover time currently showing in the Feb itinerary I'm looking may very well change to 55 min the closer we get. Will ask UA when we book, as we'll need to book these tickets well before the births, which means we'll need to add the "infant-in-lap" info later.
#205
Join Date: May 2006
Location: PMD
Programs: UA*G, NW, AA-G. WR-P, HH-G, IHG-S, ALL. TT-GE.
Posts: 2,911
Not the first time Willis makes mistakes when changing schedules related to GUM. A family member of mine was a "victim" when there was a mismatch of HNL-GUM and GUM-HKG schedules for two weeks. The J itin was kicked over from LAX-HNL-GUM-HKG to LAX-RNO-SFO-HKG and eventually LAX-SFO-HKG. The fare was 2-4-2 lie flat but because of schedule change was moved to Polaris for free. After calling and changing, two weeks later, a connectable schedule was restored...
#206
Join Date: Mar 2012
Posts: 16
I am considering UA's HKG > GUM > HNL route, but I am hesitant due to the possibility of missing the connecting flight.
For example:
UA116 departed HKG 11:57PM Friday 08-Jun-2018 and arrived GUM 07:28AM Saturday 09-Jun-2018.
https://flightaware.com/live/flight/...623Z/VHHH/PGUM
UA200 departed GUM 06:58AM Saturday 09-Jun-2018 and arrived HNL 06:08PM Friday 08-Jun-2018.
https://flightaware.com/live/flight/...040Z/PGUM/PHNL
Thus, anyone connecting would have missed the flight.
Maybe there was no one connecting.
My question is:
If United knows there is a passenger connecting on the same ticket reservation, will they hold the connecting flight until the prior flight arrives?
For example:
UA116 departed HKG 11:57PM Friday 08-Jun-2018 and arrived GUM 07:28AM Saturday 09-Jun-2018.
https://flightaware.com/live/flight/...623Z/VHHH/PGUM
UA200 departed GUM 06:58AM Saturday 09-Jun-2018 and arrived HNL 06:08PM Friday 08-Jun-2018.
https://flightaware.com/live/flight/...040Z/PGUM/PHNL
Thus, anyone connecting would have missed the flight.
Maybe there was no one connecting.
My question is:
If United knows there is a passenger connecting on the same ticket reservation, will they hold the connecting flight until the prior flight arrives?
#207
FlyerTalk Evangelist
Join Date: Aug 2009
Location: ZOA, SFO, HKG
Programs: UA 1K 0.9MM, Marriott Gold, HHonors Gold, Hertz PC, SBux Gold, TSA Pre✓
Posts: 13,811
Also - what you have cited is not normal operation. On June 8, Hong Kong is subject to some severe weather condition, which explains the 1-hour delay.
#209
Join Date: May 2006
Location: PMD
Programs: UA*G, NW, AA-G. WR-P, HH-G, IHG-S, ALL. TT-GE.
Posts: 2,911
This in contrast to HNL-GUM then onto destinations further west. Flights may not be daily, and will be definitely the next morning. So this direction they might hold your connection a little longer.
#210
FlyerTalk Evangelist
Join Date: Aug 2009
Location: ZOA, SFO, HKG
Programs: UA 1K 0.9MM, Marriott Gold, HHonors Gold, Hertz PC, SBux Gold, TSA Pre✓
Posts: 13,811