Last edit by: ISTFlyer
It's strange this thread has no Wiki, so here it is, created 7/21/2015
PLEASE READ THE OP Post first
For case related questions ( ex: Am I eligible, etc... ) contact[email protected] first before posting your question here.
TK free hotel room rules:
Note:
- You still need e-VISA to enter Turkish for a Tour or Hotel. The prices vary by countries ($60 USD for Canadian, $20 for USA, etc...)
You can apply here at https://www.evisa.gov.tr/en/
Tour website is at http://www.istanbulinhours.com/
There are 3 tours offered (Schedule)
A Bosphorus cruise, with food and drinks, is available for business class passengers of more than 7 hour layover (€183 as of Nov. 2017)
Here's a list of the common hotels that are reported in this thread:
Marriott Renaissance Polat Istanbul Hotel (72% TripAdvisor – most common)
Akgün Istanbul Hotel (44% TripAdvisor–common – far from the airport)
Wow Airport Hotel (56% TripAdvisor–common - very close to airport)
DoubleTree
Wyndham İstanbul Petek (92% TripAdvisor)
Radisson Blu Conference & Airport Hotel (53% TripAdvisor)
Hilton Garden Inn
Courtyard by Marriott Istanbul International Airport
Gonen Hotel Istanbul
Pullman Istanbul Airport Hotel
PLEASE READ THE OP Post first
For case related questions ( ex: Am I eligible, etc... ) contact[email protected] first before posting your question here.
TK free hotel room rules:
A complimentary hotel accommodation (maximum 2 nights) will be provided to our valuable passengers when there are more than 10 hours (for economy cabin passengers) and 7 or more hours (for business cabin passengers) waiting during their international connecting flights due to Turkish Airlines’ schedule structure. However, if your destination can be reached by an alternative flight to your first flight and the waiting time is less, you cannot take advantage of the hotel service. This service is not applicable when there is a shorter connection available within the time frame mentioned above. The first and the connecting flights must be with Turkish Airlines. All passengers must hold a confirmed reservation for the first and the connecting flights. Complimentary accommodation will be arranged with Turkish Airlines’ corporate partners and will be provided through the “Hotel Desk” located after the customs’ check point at the arrival. Passengers must check for any visa requirements when entering Turkey. In the event where a visa is not granted, Turkish Airlines assumes no responsibility for providing complimentary hotel accommodation.
Note:
- You still need e-VISA to enter Turkish for a Tour or Hotel. The prices vary by countries ($60 USD for Canadian, $20 for USA, etc...)
You can apply here at https://www.evisa.gov.tr/en/
Tour website is at http://www.istanbulinhours.com/
There are 3 tours offered (Schedule)
- Tour 1 8:30am - 11am - Sightseeing Tour
- Tour 2 9am - 3pm - Tour
- Tour 3 9am - 6pm - Tour
- Tour 4 12pm - 6pm - Tour
- Tour 5 4pm - 9pm - Cultural Walk Tour
A Bosphorus cruise, with food and drinks, is available for business class passengers of more than 7 hour layover (€183 as of Nov. 2017)
Here's a list of the common hotels that are reported in this thread:
Marriott Renaissance Polat Istanbul Hotel (72% TripAdvisor – most common)
Akgün Istanbul Hotel (44% TripAdvisor–common – far from the airport)
Wow Airport Hotel (56% TripAdvisor–common - very close to airport)
DoubleTree
Wyndham İstanbul Petek (92% TripAdvisor)
Radisson Blu Conference & Airport Hotel (53% TripAdvisor)
Hilton Garden Inn
Courtyard by Marriott Istanbul International Airport
Gonen Hotel Istanbul
Pullman Istanbul Airport Hotel
FAQ 8: Free hotel/tour/cruise when connecting at IST
#526
Join Date: May 2016
Location: IST, LHR
Programs: TK E+, AA PLAT
Posts: 481
Hi All,
I guess I am in a slightly similar position. I have a class X ticket booked using United miles, flying from BOS to TBS on 8/12. I'm scheduled to arrive at 4:10 PM in IST (but looking at flightaware, it's potentially between 3:30-4 PM.) My connecting flight to TBS won't be until 1:40 AM. So currently as scheduled, I have 9.5 hour layover in IST which is a bit short of a free hotel and a little late for the last TK tour (leaves at 4 PM I believe.) I don't feel super comfortable going into the city on my own. If we arrive early, could I still get a hotel? Would I qualify for anything else? Or should I just find a lounge?
I guess I am in a slightly similar position. I have a class X ticket booked using United miles, flying from BOS to TBS on 8/12. I'm scheduled to arrive at 4:10 PM in IST (but looking at flightaware, it's potentially between 3:30-4 PM.) My connecting flight to TBS won't be until 1:40 AM. So currently as scheduled, I have 9.5 hour layover in IST which is a bit short of a free hotel and a little late for the last TK tour (leaves at 4 PM I believe.) I don't feel super comfortable going into the city on my own. If we arrive early, could I still get a hotel? Would I qualify for anything else? Or should I just find a lounge?
I wouldn't fear going into Istanbul by myself anymore than London, Paris, Washington or Copenhagen so if you do have the time and energy I would suggest heading into town for a couple of hours. There are plenty of good resturants to make it worth your while.
#527
Join Date: Dec 2014
Location: HEL
Programs: AY+Plat
Posts: 865
Hmmmmm... I'm diggin' this... I'll have a 14 hour layover and qualify for the hotel, would love to be airside and avoid the visa/immigration. In reading some trip advisor reviews they say it's next door to the lounge, which sounds perfect, get in, grab the room, sleep a few hours, then lounge it up the rest of the day before the flight... Hoping this is a reality!
#528
Join Date: Aug 2016
Programs: Turkish Airlines
Posts: 1
Would I be eligible for free Hotel Accommodation? Do fAirport shuttle works at 4:00a?
Will I be eligible for free hotel accommodation with 15 hours 10 min layover in IST, with the 2 flights below?
Wed, Aug 31, 2016:
11:30a — 3:30p Economy 3h 00m
Nice (NCE) — Istanbul (IST)
Turkish Airlines 1814
Change planes in Istanbul (IST) Long layover 15h 10m
6:40a — 11:10a Takes off Thu, Sep 1 Economy 11h 30m
Istanbul (IST) — Washington (IAD)
Turkish Airlines 177
my 2nd flight is at 6:40a, so I need to be at the airport at 4:40a?
I wonder if the free airport shuttle will operate at 4:30a. Does anybody know?
Also, is anybody signing up for Turkish Airlines' Miles&Smiles eligible to use their lounge?
and how do one qualify for the relaxation rooms?
I would appreciate any advice based on your experience.
Thanks.
Wed, Aug 31, 2016:
11:30a — 3:30p Economy 3h 00m
Nice (NCE) — Istanbul (IST)
Turkish Airlines 1814
Change planes in Istanbul (IST) Long layover 15h 10m
6:40a — 11:10a Takes off Thu, Sep 1 Economy 11h 30m
Istanbul (IST) — Washington (IAD)
Turkish Airlines 177
my 2nd flight is at 6:40a, so I need to be at the airport at 4:40a?
I wonder if the free airport shuttle will operate at 4:30a. Does anybody know?
Also, is anybody signing up for Turkish Airlines' Miles&Smiles eligible to use their lounge?
and how do one qualify for the relaxation rooms?
I would appreciate any advice based on your experience.
Thanks.
Last edited by Minht2; Aug 4, 2016 at 12:33 am
#529
Join Date: May 2016
Location: IST, LHR
Programs: TK E+, AA PLAT
Posts: 481
Will I be eligible for free hotel accommodation with 15 hours 10 min layover in IST, with the 2 flights below?
Wed, Aug 31, 2016:
11:30a — 3:30p Economy 3h 00m
Nice (NCE) — Istanbul (IST)
Turkish Airlines 1814
Change planes in Istanbul (IST) Long layover 15h 10m
6:40a — 11:10a Takes off Thu, Sep 1 Economy 11h 30m
Istanbul (IST) — Washington (IAD)
Turkish Airlines 177
my 2nd flight is at 6:40a, so I need to be at the airport at 4:40a?
I wonder if the free airport shuttle will operate at 4:30a. Does anybody know?
Also, is anybody signing up for Turkish Airlines' Miles&Smiles eligible to use their lounge?
and how do one qualify for the relaxation rooms?
I would appreciate any advice based on your experience.
Thanks.
Wed, Aug 31, 2016:
11:30a — 3:30p Economy 3h 00m
Nice (NCE) — Istanbul (IST)
Turkish Airlines 1814
Change planes in Istanbul (IST) Long layover 15h 10m
6:40a — 11:10a Takes off Thu, Sep 1 Economy 11h 30m
Istanbul (IST) — Washington (IAD)
Turkish Airlines 177
my 2nd flight is at 6:40a, so I need to be at the airport at 4:40a?
I wonder if the free airport shuttle will operate at 4:30a. Does anybody know?
Also, is anybody signing up for Turkish Airlines' Miles&Smiles eligible to use their lounge?
and how do one qualify for the relaxation rooms?
I would appreciate any advice based on your experience.
Thanks.
To use the lounge you have to be flying J or be a Gold Card holder of a Star Alliance frequent flyer program.
To use the relaxation rooms your connection has to be between 4 and 7 hours and flying J or be Elite+ with M&S.
Last edited by boosh; Aug 4, 2016 at 2:30 am
#530
Join Date: Dec 2011
Location: DTW
Programs: TK E+, WY, Radisson R
Posts: 2,360
My next trip -
TK12 - TK52, scheduled layover time at IST, 16:30 - 1:25 am (almost 9 hours), flying in J.
Is it worth going to the landside and stay at one of the hotels given (if approved) for only a few hours? I am willing to pay for the hotel myself if TK's not willing to offer free hotel.
If this is confirmed I'd love to use this option, but no way I'd pay 90 Euros for just 3 hours when there's abundant selections near the airport.
TK12 - TK52, scheduled layover time at IST, 16:30 - 1:25 am (almost 9 hours), flying in J.
Is it worth going to the landside and stay at one of the hotels given (if approved) for only a few hours? I am willing to pay for the hotel myself if TK's not willing to offer free hotel.
If this is confirmed I'd love to use this option, but no way I'd pay 90 Euros for just 3 hours when there's abundant selections near the airport.
#531
Join Date: May 2009
Location: SIN (with a bit of ZRH sprinkled in)
Posts: 9,456
Coming from Europe, those late afternoon - late evening connections I'd say absolutely not (your body clock says evening, don't sleep yet) - but coming from JFK, I've no clue how your body clock will react.
I'd say be prepared for both options: If you feel tired/sleepy when arriving in IST, maybe getting a few hours of proper sleep in a real hotel might be worth it, but on the other hand, if you feel awake enough, the lounge isn't such a bad place for some hours of relaxation, food, and a bit of drinking. Considering you've a long haul flight after that, you could sleep there (if your body clock is on "night" mode by then) so that wouldn't be a problem either.
In your case, I'd say let your body decide on your plans. The time difference (roughly half a day over your whole trip) will pretty much kill any time feeling for yourself anyway..
I'd say be prepared for both options: If you feel tired/sleepy when arriving in IST, maybe getting a few hours of proper sleep in a real hotel might be worth it, but on the other hand, if you feel awake enough, the lounge isn't such a bad place for some hours of relaxation, food, and a bit of drinking. Considering you've a long haul flight after that, you could sleep there (if your body clock is on "night" mode by then) so that wouldn't be a problem either.
In your case, I'd say let your body decide on your plans. The time difference (roughly half a day over your whole trip) will pretty much kill any time feeling for yourself anyway..
#532
Join Date: Jul 2014
Posts: 346
What if two options both are qualified for a free hotel?
I have two options to choose from JNB-IST
Plan 1: Arriving IST at 5am
Plan 2: Arriving IST at 8:45am
My next flight is IST-BKK flight which leaves at 8pm-ish.
There are no other flights for JNB-IST and also this IST-BKK is the earliest flight to connect these two flights so both are qualified for the free hotel.
Now, the question is, I'm sure Plan 2 will work since that's the minimum connecting time between the two cities.
However, I want to choose Plan 1, but I'm afraid if the hotel desk agent will turn down the request since "there is later arriving flight", even if that "later arriving flight" is also eligible for a free room.
Anyone had a similar experience?
Plan 1: Arriving IST at 5am
Plan 2: Arriving IST at 8:45am
My next flight is IST-BKK flight which leaves at 8pm-ish.
There are no other flights for JNB-IST and also this IST-BKK is the earliest flight to connect these two flights so both are qualified for the free hotel.
Now, the question is, I'm sure Plan 2 will work since that's the minimum connecting time between the two cities.
However, I want to choose Plan 1, but I'm afraid if the hotel desk agent will turn down the request since "there is later arriving flight", even if that "later arriving flight" is also eligible for a free room.
Anyone had a similar experience?
#533
Join Date: May 2009
Location: SIN (with a bit of ZRH sprinkled in)
Posts: 9,456
Only "Plan 2" will work / is eligable.
#534
Join Date: Jul 2007
Location: San Francisco/Sydney
Programs: UA 1K/MM, Hilton Diamond, Marriott Something, IHG Gold, Hertz PC, Avis PC
Posts: 8,162
See post 496 in this thread for my flight detail, and port 501 for my results.
However I still suspect that it's technically outside of the rules, so I wouldn't be at all surprised for them to say no. (FWIW, I was in business which might have also helped)
#535
Join Date: Aug 2011
Location: YUL
Programs: Skymiles Silver Medallion
Posts: 955
Does anyone know if recent events in Turkey have had any impact on the free hotel assignments?
I know many hotels in Turkey have been operating at reduced load since tourism is down so much. I was thinking of booking my own hotel since the prices are so cheap, even though I'll technically be eligible for the free one, just to save time at the hotel desk upon arrival and be able to custom-select where I want to stay. But if TK is offering nice options for free, maybe it's not worth it?
Curious as to whether anyone has had any experience with this lately and can report back.
I know many hotels in Turkey have been operating at reduced load since tourism is down so much. I was thinking of booking my own hotel since the prices are so cheap, even though I'll technically be eligible for the free one, just to save time at the hotel desk upon arrival and be able to custom-select where I want to stay. But if TK is offering nice options for free, maybe it's not worth it?
Curious as to whether anyone has had any experience with this lately and can report back.
#536
Join Date: Jul 2014
Posts: 346
I had a similar itinerary a few months back, with the main difference being that it was overnight, and had no issue getting a hotel.
See post 496 in this thread for my flight detail, and port 501 for my results.
However I still suspect that it's technically outside of the rules, so I wouldn't be at all surprised for them to say no. (FWIW, I was in business which might have also helped)
See post 496 in this thread for my flight detail, and port 501 for my results.
However I still suspect that it's technically outside of the rules, so I wouldn't be at all surprised for them to say no. (FWIW, I was in business which might have also helped)
#537
Join Date: Oct 2015
Location: TLV
Programs: TK Miles & Smiles Elite Plus
Posts: 217
Does anyone know if recent events in Turkey have had any impact on the free hotel assignments?
I know many hotels in Turkey have been operating at reduced load since tourism is down so much. I was thinking of booking my own hotel since the prices are so cheap, even though I'll technically be eligible for the free one, just to save time at the hotel desk upon arrival and be able to custom-select where I want to stay. But if TK is offering nice options for free, maybe it's not worth it?
Curious as to whether anyone has had any experience with this lately and can report back.
I know many hotels in Turkey have been operating at reduced load since tourism is down so much. I was thinking of booking my own hotel since the prices are so cheap, even though I'll technically be eligible for the free one, just to save time at the hotel desk upon arrival and be able to custom-select where I want to stay. But if TK is offering nice options for free, maybe it's not worth it?
Curious as to whether anyone has had any experience with this lately and can report back.
We had a clean transfer (without security) from WAW so I went straight to the lounge. I asked for a hotel in the front desk and they said that I can get a day room in the lounge. I was suprised, because normally they are very strict about the max 7h rule and I was 7:20 but when the alternative is paying for a hotel, I guess there are willing to bend the rules a little. Since I wasn't interested in resting I refused and went to the landside hotel desk.
In he hotel desk I asked for the Radisson Blue becasue it's close to the airport and they have a great gym. They agreed (I don't know if it helped but I'm Elite Plus and both flights in J). There were about 15 more people going to hotels, but to my surprise they all went to one shuttle and I went by myself to another one. From the check in to check out I had 3:30 in the hotel which was very niece, I used their great gym, pool and sauna. I was picked up 3h before the flight and after me the shuttle picked up another family from different hotel. It took pretty long to get back because of the traffic jam to to the security control when entering the airport that took 30 min to clear. I was still ok with 2h to my flight, but the other family had only 1h and they were very nervous about it.
The airport itself seems busier than ever, tons of people everywhere, huge lines. Without the priority I woudn't be able to do any of it. The direct entrance to the lounge is closed because of some renovation in that section. In general the lounge didn't look as good as usual, some of the food wasn't replenished and the pide and turkish raviolli stations were closed on both floors.
Right now I'm on the flight to Singapore which is also great, I have the seats 1A and 1B for myself which I really like because I can seat on 1B and sleep on 1A. This is actually something that I never understand. On the OLCI the whole J was full except 2 seats, but on the plane half of the cabin is empty. Why is that? Is it that half of the pax didn't show up? It happens to me very frequently.
Overall a very positive experience, that's what I love TK for.
#538
Join Date: Jul 2013
Location: JNB
Programs: Flying Blue, Miles and Smiles, Hhonors, ICHotels
Posts: 1,307
I have two options to choose from JNB-IST
Plan 1: Arriving IST at 5am
Plan 2: Arriving IST at 8:45am
My next flight is IST-BKK flight which leaves at 8pm-ish.
There are no other flights for JNB-IST and also this IST-BKK is the earliest flight to connect these two flights so both are qualified for the free hotel.
Now, the question is, I'm sure Plan 2 will work since that's the minimum connecting time between the two cities.
However, I want to choose Plan 1, but I'm afraid if the hotel desk agent will turn down the request since "there is later arriving flight", even if that "later arriving flight" is also eligible for a free room.
Anyone had a similar experience?
Plan 1: Arriving IST at 5am
Plan 2: Arriving IST at 8:45am
My next flight is IST-BKK flight which leaves at 8pm-ish.
There are no other flights for JNB-IST and also this IST-BKK is the earliest flight to connect these two flights so both are qualified for the free hotel.
Now, the question is, I'm sure Plan 2 will work since that's the minimum connecting time between the two cities.
However, I want to choose Plan 1, but I'm afraid if the hotel desk agent will turn down the request since "there is later arriving flight", even if that "later arriving flight" is also eligible for a free room.
Anyone had a similar experience?
#539
Join Date: Jul 2007
Location: San Francisco/Sydney
Programs: UA 1K/MM, Hilton Diamond, Marriott Something, IHG Gold, Hertz PC, Avis PC
Posts: 8,162
#540
Join Date: Aug 2011
Location: YUL
Programs: Skymiles Silver Medallion
Posts: 955
I just had a very good experience with the transit hotel yesterday. I arrived at 18:30 on a J flight from WAW and was leaving at 1:50 to Singapore, so 7:20 layover. I wasn't tired becase the flight from WAW was great (proper J seats, 2 on each side on a 2h flight!) just bored. I've been in Istanbul many times before and I there was nothing interesting for me to do in 7h so I decided to get a hotel and go to the gym there.
We had a clean transfer (without security) from WAW so I went straight to the lounge. I asked for a hotel in the front desk and they said that I can get a day room in the lounge. I was suprised, because normally they are very strict about the max 7h rule and I was 7:20 but when the alternative is paying for a hotel, I guess there are willing to bend the rules a little. Since I wasn't interested in resting I refused and went to the landside hotel desk.
In he hotel desk I asked for the Radisson Blue becasue it's close to the airport and they have a great gym. They agreed (I don't know if it helped but I'm Elite Plus and both flights in J). There were about 15 more people going to hotels, but to my surprise they all went to one shuttle and I went by myself to another one. From the check in to check out I had 3:30 in the hotel which was very niece, I used their great gym, pool and sauna. I was picked up 3h before the flight and after me the shuttle picked up another family from different hotel. It took pretty long to get back because of the traffic jam to to the security control when entering the airport that took 30 min to clear. I was still ok with 2h to my flight, but the other family had only 1h and they were very nervous about it.
The airport itself seems busier than ever, tons of people everywhere, huge lines. Without the priority I woudn't be able to do any of it. The direct entrance to the lounge is closed because of some renovation in that section. In general the lounge didn't look as good as usual, some of the food wasn't replenished and the pide and turkish raviolli stations were closed on both floors.
Right now I'm on the flight to Singapore which is also great, I have the seats 1A and 1B for myself which I really like because I can seat on 1B and sleep on 1A. This is actually something that I never understand. On the OLCI the whole J was full except 2 seats, but on the plane half of the cabin is empty. Why is that? Is it that half of the pax didn't show up? It happens to me very frequently.
Overall a very positive experience, that's what I love TK for.
We had a clean transfer (without security) from WAW so I went straight to the lounge. I asked for a hotel in the front desk and they said that I can get a day room in the lounge. I was suprised, because normally they are very strict about the max 7h rule and I was 7:20 but when the alternative is paying for a hotel, I guess there are willing to bend the rules a little. Since I wasn't interested in resting I refused and went to the landside hotel desk.
In he hotel desk I asked for the Radisson Blue becasue it's close to the airport and they have a great gym. They agreed (I don't know if it helped but I'm Elite Plus and both flights in J). There were about 15 more people going to hotels, but to my surprise they all went to one shuttle and I went by myself to another one. From the check in to check out I had 3:30 in the hotel which was very niece, I used their great gym, pool and sauna. I was picked up 3h before the flight and after me the shuttle picked up another family from different hotel. It took pretty long to get back because of the traffic jam to to the security control when entering the airport that took 30 min to clear. I was still ok with 2h to my flight, but the other family had only 1h and they were very nervous about it.
The airport itself seems busier than ever, tons of people everywhere, huge lines. Without the priority I woudn't be able to do any of it. The direct entrance to the lounge is closed because of some renovation in that section. In general the lounge didn't look as good as usual, some of the food wasn't replenished and the pide and turkish raviolli stations were closed on both floors.
Right now I'm on the flight to Singapore which is also great, I have the seats 1A and 1B for myself which I really like because I can seat on 1B and sleep on 1A. This is actually something that I never understand. On the OLCI the whole J was full except 2 seats, but on the plane half of the cabin is empty. Why is that? Is it that half of the pax didn't show up? It happens to me very frequently.
Overall a very positive experience, that's what I love TK for.
I suspect my experience will be rather different, since I'm flying economy with no status, and arriving from KTM. Then again, I will have a 20 hour layover (arriving Saturday 6pm; departing Sunday 2pm), so likely plenty of time to deal with the extra hassles.
Having never been to IST other than the airport, I'm hoping to have a couple of hours Sunday AM to get into the Old Town to see a few sights, assuming I wake up super early and whisk my way through them. Hopefully, travelling westward, the jet lag will work to my advantage.