FlyerTalk Forums

FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   Trusted Travelers (https://www.flyertalk.com/forum/trusted-travelers-732/)
-   -   The NEXUS Information Thread (https://www.flyertalk.com/forum/trusted-travelers/1985925-nexus-information-thread.html)

xobile Nov 8, 2023 9:14 am


Originally Posted by Achevan (Post 35727406)
Hi all,

I just received my approval for NEXUS. In the TTP dashboard below the approval, it says that TSA Precheck is included, but Global Entry isn't mentioned anywhere. Just wondering if it should be listed there as well and if I'd still be able to use GE benefits.

Nexus includes all GE benefits

Nayef Nov 15, 2023 3:09 pm

Is there a thread about using NEXUS at Canadian airports to enter Canada? I’m trying to find out if NEXUS kiosks still require the use of the NEXUS card to be used at YYZ.

Xyzzy Nov 15, 2023 3:33 pm


Originally Posted by Nayef (Post 35747964)
Is there a thread about using NEXUS at Canadian airports to enter Canada? I’m trying to find out if NEXUS kiosks still require the use of the NEXUS card to be used at YYZ.

The latest NEXUS kiosks at YYZ want to see a NEXUS card. I have no idea whether they'd als:o scan a passport. I've never tried.

Nayef Nov 15, 2023 5:14 pm


Originally Posted by Xyzzy (Post 35748015)
The latest NEXUS kiosks at YYZ want to see a NEXUS card. I have no idea whether they'd als:o scan a passport. I've never tried.

I’ve only tried NEXUS at YUL in 2019 and I used the card I believe but I asked in case things have changed since then.

emcampbe Nov 15, 2023 5:18 pm

Nexus kiosks (ie, when entering Canada) have always, always required use of a Nexus card. Even the e-gates require you to have your card read before you can use them.

The newer kiosks can scan passports, I'm pretty sure, as I believe the first time you use those they ask you to scan passport for facial recognition for the e-gates. But I'm assuming you can not use that in lieu of a Nexus card for entry, given the kiosks (and e-gates) specifically instruct you to use Nexus card. IMO, unlike for GE, they want you to have the card to use it.

Nayef Nov 15, 2023 5:30 pm


Originally Posted by emcampbe (Post 35748244)
Nexus kiosks (ie, when entering Canada) have always, always required use of a Nexus card. Even the e-gates require you to have your card read before you can use them.

The newer kiosks can scan passports, I'm pretty sure, as I believe the first time you use those they ask you to scan passport for facial recognition for the e-gates. But I'm assuming you can not use that in lieu of a Nexus card for entry, given the kiosks (and e-gates) specifically instruct you to use Nexus card. IMO, unlike for GE, they want you to have the card to use it.

Since it’s been a few years and couldn’t remember those particular steps/procedures or if I had to scan my passport first. I wasn’t a U.S. citizen back then so I wonder if I’ll have to use my passport first this time around again.

Thanks for the info!

lensovet Nov 15, 2023 7:19 pm

My experience at YVR two weeks ago was garbage.

scanned my card, then it said it needed to update my picture. Why? I renewed last year and my passport hasn’t changed. Okay, scan my passport. Then it wanted to take my picture. First I was too close, then too far. Eventually reached a point where literally moving back half an inch was too far and moving forward was too close.

machine gave up and printed a slip with an X. Border agent shrugged and said she had no idea whether it went through. Then visited the nexus desk in the departure hall where they used to do interviews. Agent had no idea what I was talking about (honestly I’m not sure if she even understood what machine I was referring to), checked my file and said if there are any issues, I should consult CBP customer support. Which of course makes no sense because it’s only the Canadian side that had any issue to begin with.

Guess I’ll just have to wait until I cross the border again by air (no issues crossing by car last year post-renewal).

xobile Nov 16, 2023 6:39 am


Originally Posted by Nayef (Post 35748280)
Since it’s been a few years and couldn’t remember those particular steps/procedures or if I had to scan my passport first. I wasn’t a U.S. citizen back then so I wonder if I’ll have to use my passport first this time around again.

Thanks for the info!

as it’s a new passport you’ll need to “upload” the photo via the kiosks (can’t use the e-gates until you do) the first time you enter

seawolf Nov 16, 2023 3:16 pm

You need NEXUS card to activate CBSA NEXUS kiosk.

YVR Cockroach Nov 18, 2023 6:21 pm

Do the agencies use recent prior photo captures for verification or just rely on the machines? It'd appear that the new card I should hopefully receive next year will have the same photo as the cards issued 15, 10 and 5 years prior.

emcampbe Nov 18, 2023 6:36 pm


Originally Posted by YVR Cockroach (Post 35755801)
Do the agencies use recent prior photo captures for verification or just rely on the machines? It'd appear that the new card I should hopefully receive next year will have the same photo as the cards issued 15, 10 and 5 years prior.

Nexus card? FYI, my 8 year-old eventually was ‘auto-approved’ without need for appt (this was during COVID - she initially was told to schedule, but with Canadian offices closed, eventually just got the full approval). New card sent with original photo - so 8 yo walking around with photo from when she was 3 months old. I guess they just assume it’s her….

YVR Cockroach Nov 18, 2023 6:54 pm


Originally Posted by emcampbe (Post 35755827)
Nexus card? FYI, my 8 year-old eventually was ‘auto-approved’ without need for appt (this was during COVID - she initially was told to schedule, but with Canadian offices closed, eventually just got the full approval). New card sent with original photo - so 8 yo walking around with photo from when she was 3 months old. I guess they just assume it’s her….

Will be interesting if she uses the facial recoqnition GE device. I think the last time I used it (HNL, 2019) it was fingerprint. Even so, I'm surprised the age issue wasn't flagged.

emcampbe Nov 18, 2023 7:59 pm


Originally Posted by YVR Cockroach (Post 35755855)
Will be interesting if she uses the facial recoqnition GE device. I think the last time I used it (HNL, 2019) it was fingerprint. Even so, I'm surprised the age issue wasn't flagged.

GE isn’t an issue. I think US uses facial recognition based on passport photos they have. My 8 year old has used facial recognition for GE without issue - it’s my 5 yo that can sometimes have issues as the camera isn’t really designed for someone that short - we have to pick her up and even sometimes then doesn’t work. At that point, at least last time, we were sent to mobile passport officer for clearance there.

interestingly enough, got sent through regular kiosks yesterday inbound to Canada, as our aircraft didn’t arrive until 4:30am and so regular area ‘closed’ - we went to connections area for kiosk, and then finished clearing downstairs. Kiosk only took pictures of wife and I. Officer do g clearance asked for passports for kids - he accepted Nexus cards though and cleared them that way.

seawolf Nov 19, 2023 11:26 am


Originally Posted by YVR Cockroach (Post 35755801)
Do the agencies use recent prior photo captures for verification or just rely on the machines? It'd appear that the new card I should hopefully receive next year will have the same photo as the cards issued 15, 10 and 5 years prior.

CBP uses photo captured in recent encounters as per privacy impact assessment. So one with no history will start off with TTP picture/US passport from DoS records but going forward it will match based on photo captures at subsequent encounters with CBP. For TTP, photos are retained for 75 years so CBP have your photos as you age.

CBSA kiosk asks you to enroll photo from passport.

Polytonic Nov 21, 2023 7:24 am

Does anyone know if I need to bring a birth certificate to the NEXUS interview?

The interview confirmation printout was the first mention of it I’d ever seen. I applied using a passport and drivers license. I don’t recall needing a birth certificate for the Global Entry interview. Is this a CBSA side requirement?


All times are GMT -6. The time now is 2:57 am.


This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.