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-   -   The NEXUS Information Thread (https://www.flyertalk.com/forum/trusted-travelers/1985925-nexus-information-thread.html)

mrlogboy Nov 19, 2021 5:05 am


Originally Posted by mendelk (Post 33741436)
For what it's worth, I called Canada Border Services Agency and they said it's not a problem.


for the most part I would agree and that sounds good but I do want to give a word of caution.
not related to the situation but for related to calling Canada border services agency versus the border guard you meet at the border.


A few years ago I called in for a question I called a local BC number as well as a federal number. and got the same answer. Got to the border and was turned around because of somebody in my car and the border guard was just like the buck stops with me and no.

i hope you have a better experience than I did but sadly we really need to be calling in the exact border guard that will be dealing with at the border to see if they know the rule or the interpretation of the rule that they’re dealing with

good luck

seawolf Nov 19, 2021 7:26 am


Originally Posted by mendelk (Post 33741436)
For what it's worth, I called Canada Border Services Agency and they said it's not a problem.

Is your concern more about getting into Canada or getting NEXUS suspended?

If getting into Canada, then a US birth certificate and a picture ID would suffice at the land border. Refer to 13.19 on page 74 https://www.canada.ca/content/dam/ir.../enf04-eng.pdf

You also have to consider CBP treatment of travelling with NEXUS with an expired passport. No idea about NEXUS rules other than technically you can apply for NEXUS without a passport to begin with.

jix Nov 20, 2021 7:00 pm


Originally Posted by gigafishing (Post 33738941)
Got an email update from NEXUS where, among the enrollment center reopenings, they mentioned new "e-Gates" at Toronto airport. Anyone know how these e-gates are different than the existing NEXUS kiosks at Canadian airports currently?

You go to the gate one traveler at a time, tap card and take a photo, then confirm the info (name/DOB) on screen and answer a question (covid related) and the gate opens after printing the receipt with your photo.

It's same as the new photo nexus kiosk that replaced the iris scan so just pick one, most people don't know it yet so there's often a queue for kiosk and if so just squeeze thru to the gate where it's empty.

Bartolo Nov 20, 2021 9:05 pm


Originally Posted by jix (Post 33746211)
You go to the gate one traveler at a time, tap card and take a photo, then confirm the info (name/DOB) on screen and answer a question (covid related) and the gate opens after printing the receipt with your photo.

It's same as the new photo nexus kiosk that replaced the iris scan so just pick one, most people don't know it yet so there's often a queue for kiosk and if so just squeeze thru to the gate where it's empty.


What about the various questions they ask — been on a farm, food, etc? Do you still talk to someone?

jix Nov 21, 2021 8:32 am


Originally Posted by Bartolo (Post 33746367)
What about the various questions they ask — been on a farm, food, etc? Do you still talk to someone?

Both kiosk and egates do not prompt the question anymore, a message is displayed prior to printing the receipts letting one know to declare to officer in the next step. They all merge into the passport control counter on the far left side in YYZ T1 anyway, even with receipt one can't just walk past without seeing an officer first to check passport and arriveCan and get sticker.

At least for the foreseeable future, Nexus will still have a human officer stop (given the covid requirements) so one just answers when he/she asks about anything to declare.

gigafishing Nov 21, 2021 9:01 am

So the e-gates functionally do the same thing as the kiosks? They both print a receipt and you have to show the receipt to the officer. So what’s the point of the e-gates?
Maybe they’re trying to prepare for the future where you won’t need to verify the e-gate receipt with an officer like at LHR?

The Lev Nov 21, 2021 11:31 am


Originally Posted by gigafishing (Post 33747185)
So the e-gates functionally do the same thing as the kiosks? They both print a receipt and you have to show the receipt to the officer. So what’s the point of the e-gates?
Maybe they’re trying to prepare for the future where you won’t need to verify the e-gate receipt with an officer like at LHR?

The e-gates are MUCH faster than the new kiosks they installed that have to move up to take your picture. A few seconds and you are through the gate to the agent.

If the gates are operating I can't see myself ever using a kiosk again.

Fortunately most people are creatures of habit and keep going to the kiosks.

jix Nov 21, 2021 6:30 pm


Originally Posted by The Lev (Post 33747572)
The e-gates are MUCH faster than the new kiosks they installed that have to move up to take your picture. A few seconds and you are through the gate to the agent.

If the gates are operating I can't see myself ever using a kiosk again.

Fortunately most people are creatures of habit and keep going to the kiosks.

While that's true, note that the egates are not accessible for some, given the fixed height of the screen and camera position. The kiosks are friendly with adjustable height and better lighting and camera for facial match, I had to move in and out for egate to recognize the face in the photo to confirm the picture.

gigafishing Nov 21, 2021 7:27 pm


Originally Posted by The Lev (Post 33747572)
The e-gates are MUCH faster than the new kiosks they installed that have to move up to take your picture. A few seconds and you are through the gate to the agent.

If the gates are operating I can't see myself ever using a kiosk again.

Fortunately most people are creatures of habit and keep going to the kiosks.

Would you say they’re akin to the new US global entry kiosks that just take your picture and give you a receipt? Of which i used for the first time today at YYZ when transferring from Domestic to US flight (and was the highlight of that connection experience)

The Lev Nov 21, 2021 8:13 pm


Originally Posted by gigafishing (Post 33748501)
Would you say they’re akin to the new US global entry kiosks that just take your picture and give you a receipt? Of which i used for the first time today at YYZ when transferring from Domestic to US flight (and was the highlight of that connection experience)

I have not used new GE Kiosks. I'd say they are akin to the "gates" used in Europe if you have an EU passport, except that it does ask for a couple of quick acknowledgements.

etgohomeok Nov 23, 2021 1:29 pm

I renewed my membership and was approved (with no interview) a few weeks ago, but have yet to receive my new card in the mail. On the TTP website, the status shows as Approved with the new expiry date and a "Activate Membership Card" button.

I have a trip to the USA this weekend, can I use NEXUS/Global Entry lines with my old NEXUS card (still before the original expiry date) or best to avoid them for this trip? Assuming the new card doesn't arrive in the next few days, of course.

alan2020 Nov 26, 2021 4:36 am

Does anyone know if you can do enrollment on arrival for nexus? I was at the airport last night and asked an agent and they said it was just for global entry

seawolf Nov 26, 2021 7:02 am


Originally Posted by alan2020 (Post 33760085)
Does anyone know if you can do enrollment on arrival for nexus? I was at the airport last night and asked an agent and they said it was just for global entry

that is not an option.

mrlogboy Nov 27, 2021 5:41 pm

I believe the agent was correct and the only way you can do is online because nexus involves the Canadian and US governments.

mrlogboy Dec 1, 2021 9:01 am

Just double checking to see if other people are having issues signing on to the nexus government site. I am just getting errors and loading and never loads


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