Originally Posted by pjacobs2267 (Post 33564316)

As a GE member with a residence in upstate New York, I naively thought that once the Canadian border opened (in August) I would be able to join Nexus. Paid the money (for wife and myself) and recently received conditional approval. The approval message says that you must schedule an interview and that if an interview is not scheduled within the next year, your application will automatically be cancelled. It does not say that centers will not accept interviews, that CBP invalidated centers in New York State and other places due to disputes, and that Canada is not processing Nexus applications. It does say that interviews can now be conducted online but it does not disclose that you can't get an appointment.

After trying for a while, I read the available news as well as this thread. As others have observed, it appears that Nexus is still not allowing new applicants. The majority of Nexus holders (77%) are Canadian and there is little motivation to accept new holders when the U.S. in general does not allow Canadians to cross the land border. Plus, as I noted in a previous post, the Nexus line at the land border is not open.

But it would have been really helpful if the CBP would just provide accurate information. Why tell you to schedule an interview if you can't? That seems to be a waste of time. It's a big ask, but if CBP would provide an alert when interviews are actually available, rather than simply when one is conditionally "approved", it would be a lot more practical and convenient. Meanwhile, if you are thinking of joining Nexus, this is probably not the time, and if you do, please do not waste a lot of effort searching the calendar for available interview dates!

Originally Posted by lensovet (Post 33567128)

There’s no need to “search the calendar” since you can see on the main page that there are no available appointments for all locations. Takes all of 3 seconds.
No argument that it would be nicer to have this info on the CBP website, though
https://www.cbsa-asfc.gc.ca/services...ments-eng.html calls out that enrollment centers are closed.

That said,
- nexus is half the price for twice the benefits
- for renewals they had the same “you must interview within a year” and then simply extended it to two years
- whenever interviews reopen all you’ll need is an appointment. That still puts you ahead of the line compared to everyone else so you can get benefits sooner.

Originally Posted by cooleddie (Post 33581196)

I have NEXUS but I need to update my NEXUS (or rather the Global Entry side) so that it has my updated USA work I94 visa status (e.g. TN, L1, etc) on it. Can I go to a Global Entry office to do it in the USA or must it be NEXUS?

---

---

Originally Posted by flyingin (Post 33603130)

Hi all. I'm a Canadian PR who recently applied for Nexus. I've just found out that I entered the wrong number for the PR card, using the ID No on the front instead of the unlabeled PB from the back. Has anyone else made this mistake? What happened to the application? Mine is still pending review.

Originally Posted by twentytwo (Post 33613672)

So I need to update my NEXUS account to reflect a change to my Passport/Visa information; however, you can only do this at Enrolment Centres, all of the Canadian ones are somehow still closed due to COVID. Anyone know if you can do the update at a Global Entry enrollment centre (i.e. ORD) instead? Thanks!

---

---

Originally Posted by TWA884 (Post 33613820)

Here is your answer:

Originally Posted by bcard519 (Post 33618406)

So is applying for NEXUS currently useless?
Received conditional approval but seems like I can't schedule an interview. You would think with all the border guards from both countries that use to work at the airport in Ottawa would be available for interviews. Virtual or in person.

If they can't do the interview process, why are they accepting new applications?