Global Entry 2.0 - Facial Recognition
#196
FlyerTalk Evangelist
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Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
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I have no dubt! All these camera systems have their limitations. The new machines used for entering Canada automatically raise/lower themselves and until you realize that you'll adjust how you stand and play "height roulette" for a minute or so.
#197
Join Date: Jul 2002
Posts: 3,642
First time using the facial recognition screens in ATL. After exiting, it struck me that I was never prompted to declare anything. Are folks just supposed to know that they need to verbally fess up with the agent? Would hate to lose Global Entry when a secondary search finds a gift candy bar...
#198
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
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First time using the facial recognition screens in ATL. After exiting, it struck me that I was never prompted to declare anything. Are folks just supposed to know that they need to verbally fess up with the agent? Would hate to lose Global Entry when a secondary search finds a gift candy bar...
That was the case in Philadelphia too, a few days ago: Facial recognition, and no questions about food, or anything, asked by the machine.
There was, however, an agent between the GE machines and the exit (towards the baggage area), who asked orally each person, as they finished with the machines, if we had anything to declared. I told her the foods I carried (pasta, honey, spices, etc). She asked if I had any meat, raw vegetables, etc., and then waved me through.
There was, however, an agent between the GE machines and the exit (towards the baggage area), who asked orally each person, as they finished with the machines, if we had anything to declared. I told her the foods I carried (pasta, honey, spices, etc). She asked if I had any meat, raw vegetables, etc., and then waved me through.
#201
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Join Date: Mar 2002
Location: An NPR mind living in a Fox News world
Posts: 14,165
GE Machine Picture Failure
I flew back from a week in Europe last week. I haven't flown internationally since February 2020, so this was my first encounter with GE in 2+ years. For the life of me, I couldn't get multiple GE machines to accept my mug shot. I dutifully removed my glasses and crouched so my head was within the lines. I must have failed a dozen times before I quit and walked up to the CBP guy and told him "I give up." He took my picture with his camera, verified that my GE was still valid and I was on my way. Have other folks had this problem, or am I forgetting some procedural thing?
#203
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Join Date: Mar 2022
Location: Oregon
Programs: AA, UA
Posts: 117
At CLT this past weekend, the CBP officer stationed between the GE machines and the baggage claim area simply asked everyone to hold up their receipts when walking past him. I didn’t see anyone being stopped for further questions. At the exit doors, the CBP officer simply collected the receipt without any questions for anyone with a GE receipt. This process definitely requires self-disclosure.
#204
Join Date: Jun 2005
Location: UK
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Conversely at BOS a few weeks ago you still had to walk past the agent at their booth after the kiosk. They then took the receipt, asked for the passport and then asked the usual entry qns and stamped the passport! Seemed identical to being in a non GE queue. On the upside it only took a couple of minutes, lightyears ahead of the 45 min wait at LHR passport control on the way back! (20 min for an eGate that didn't work and another 25 min for an agent after that).
#205
Join Date: Feb 2022
Posts: 20
Anyone know what type of GE machines they have at EWR is the 2.0 machines with facial recognition or the old style where you scan your passport and finger print etc?
Also does anyone know if the EWR machines ask the food question if they version 1?
Thanks
Also does anyone know if the EWR machines ask the food question if they version 1?
Thanks
#206
Join Date: May 2006
Location: PMD
Programs: UA*G, NW, AA-G. WR-P, HH-G, IHG-S, ALL. TT-GE.
Posts: 2,911
I flew back from a week in Europe last week. I haven't flown internationally since February 2020, so this was my first encounter with GE in 2+ years. For the life of me, I couldn't get multiple GE machines to accept my mug shot. I dutifully removed my glasses and crouched so my head was within the lines. I must have failed a dozen times before I quit and walked up to the CBP guy and told him "I give up." He took my picture with his camera, verified that my GE was still valid and I was on my way. Have other folks had this problem, or am I forgetting some procedural thing?
YYZ kiosks had this outline thing you're supposed to frame yourself. In my last 2 entries without having to scan passport or fingerprints (MIA, IAD-midfield) it wasn't like that (and machines snapped quickly and successfully).
#207
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Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
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The machines at EWR-C do not need fingerprints or a passport inserted at all. I believe EWR-B is the same. And BTW, all GE kiosks now seem to have cameras that can be tilted so you don't have to squat dwn to fit into the head outline.
#208
Join Date: Feb 2022
Posts: 20
Thanks for that just out of curiosity with these machines how are we supposed to do the customs declaration if we can't press anything on the machine?
Should we fill a paper customs just in case?
Thanks
#209
Join Date: Sep 2002
Location: District of Columbia
Programs: AA ExecPl, AT Gold, Hyatt Globalist, IHG Diamond, Hilton Diamond, National
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No. You just take your receipt and make an oral declaration to the agent who collects the receipt. I do that very frequently (typically with some extra wine or tequila.)
#210
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The GE KIsoks at ORD are “GE 2.0” too with the frame thing for photographing the face.