Go Back  FlyerTalk Forums > Travel&Dining > Travel Safety/Security > Trusted Travelers
Reload this Page >

Global Entry 2.0 - Facial Recognition

Global Entry 2.0 - Facial Recognition

Old Jul 28, 18, 6:44 am
  #1  
Original Poster
 
Join Date: Sep 2005
Location: Central Florida, USA
Programs: AA EXP, DL, UA
Posts: 141
Global Entry 2.0 - Facial Recognition

Global entry pilots facial recognition

I didn't see this posted elsewhere - I just used this at Orlando on Thursday (July 26) - was pretty quick - there is a new "Take Photo" button on the first screen and after I pressed it, it just took my photo - I didn't even scan my passport or my fingerprints, the machine just spat out the receipt... I thought it was broken but then the agent said this is the new faster G.E. 2.0. So I googled and found the article above. Any one else use these yet? It certainly is fast.
Markie likes this.
AirP is offline  
Old Jul 28, 18, 8:18 am
  #2  
 
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,051
Originally Posted by AirP View Post
Global entry pilots facial recognition

I didn't see this posted elsewhere - I just used this at Orlando on Thursday (July 26) - was pretty quick - there is a new "Take Photo" button on the first screen and after I pressed it, it just took my photo - I didn't even scan my passport or my fingerprints, the machine just spat out the receipt... I thought it was broken but then the agent said this is the new faster G.E. 2.0. So I googled and found the article above. Any one else use these yet? It certainly is fast.
It is probably similar to NEXUS. Hopefully Global Entry kiosks now have adjustable camera lens similar to NEXUS. Unless you fit the desired height, otherwise it will not take a good photo. Thus unable to recognize you.
1KChinito is offline  
Old Jul 28, 18, 10:17 am
  #3  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: VNY | BUR | LAX
Programs: AAdvantage | MileagePlus
Posts: 13,597
TWA884 is offline  
Old Jul 28, 18, 11:46 am
  #4  
 
Join Date: May 2012
Posts: 173
You didn't even scan your passport? I guess it's matching faces to anyone on the flight manifests? (Presumably it's not checking against the entire GE population) What did the receipt look like?
iamflyer is offline  
Old Jul 28, 18, 5:14 pm
  #5  
Original Poster
 
Join Date: Sep 2005
Location: Central Florida, USA
Programs: AA EXP, DL, UA
Posts: 141
Originally Posted by 1KChinito View Post
It is probably similar to NEXUS. Hopefully Global Entry kiosks now have adjustable camera lens similar to NEXUS. Unless you fit the desired height, otherwise it will not take a good photo. Thus unable to recognize you.
No adjustable height kiosk like Canada... same kiosk just seems like updated software.

Originally Posted by iamflyer View Post
You didn't even scan your passport? I guess it's matching faces to anyone on the flight manifests? (Presumably it's not checking against the entire GE population) What did the receipt look like?
So my SO is saying that we had placed the passports on the reader... which is my normal default action so maybe it scanned it... At first I thought I had made a mistake but the officer standing close by said - press "Take Photo" and then next thing I know the receipt came out... so maybe it scanned the passport since I had it on the reader (that would make sense) but it was so quick!.The receipt is the same as before... same rectangular bit of paper with the picture

Last edited by TWA884; Dec 9, 18 at 9:20 am Reason: Merge consecutive posts by the same member; please use the multi-quote function
AirP is offline  
Old Jul 29, 18, 8:56 pm
  #6  
 
Join Date: Feb 2014
Location: Frensham, Lincolnshire
Programs: RFC
Posts: 1,750
Originally Posted by AirP View Post
No adjustable height kiosk like Canada... same kiosk just seems like updated software.
Fab. So it won't work well for ~25% of the population because the camera angle will be off?

I wonder if they have done a good job on the search system. It will presumably match face against expected pax from incoming flight manifests, but I wonder if they took the extra step to link in extra passports? I regularly leave countries on a non-US passport and will, according to the US be arriving as that nationality, but then I use my US passport to actually enter the US itself. If they haven't linked the passports beforehand and it is searching off expected arrival manifests then I'm going to come up as a blank or a passport mismatch.

Which I guess means they just default back to scan passport and fingerprints as before.

Don't mind me. Thinking out loud here. I'll leave you all to it, shall I? I'll be over by the drinks trolley if anyone needs me.
JamesBigglesworth is offline  
Old Jul 30, 18, 11:25 am
  #7  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: VNY | BUR | LAX
Programs: AAdvantage | MileagePlus
Posts: 13,597
Exclamation Moderator's Action

Folks,

Just a gentle reminder that the Trusted Travelers forum is informational.

Members come here to share announcements of new features and services, their experiences and to offer practical advice about applying for and using the various Trusted Travelers programs.

This is not the place to debate potential technical and security issues with the Global Entry facial recognition pilot program. Those discussions, opinions and commentary belong in the Checkpoints and Borders Policy Debate forum.

Please limit your responses in this thread to information, facts, experiences, data points and practical advice.

A recent post was moved to the Checkpoints and Borders Policy Debate forum:
Thank your for understanding,

TWA884
Travel Safety/Security co-moderator
TWA884 is offline  
Old Jul 30, 18, 7:19 pm
  #8  
FlyerTalk Evangelist
 
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,261
I experienced this at MCO as well back on 14 July. I was running late despite our flight arriving on time (different story for a different thread). Was the only person in the GE area and walked up to the kiosk with my passport out. A friendly CBP officer asked if I'd used the new kiosk before and I guess I gave him a confused look.

He told me to put my passport away and to remove my glasses if I wasn't wearing them in my passport photo.

The camera was indeed adjustable - I'm on the shorter side and he angled the camera down until my face was roughly in the middle of the live frame on screen, then told me to press the "Take Photo" button.

Photo taken, and maybe 2-3 seconds later a GE slip pops out - looks like every other GE slip I've ever gotten when I had nothing to declare.

Glasses on, off I went to a waiting CBP officer, got the welcome home and dashed off to my connection.

I was actually impressed with how well it worked and probable spent more time putting my passport away than the machine spent identifying me and printing my GE slip. My only question is what do you do if you actually have something to declare? I didn't have anything on this trip, but I guess you just have to verbally tell the CBP officer that takes your GE slip that you want to declare something?

IIRC the kiosk itself was much smaller than the ones I'm used to seeing at ATL for the past 6-7 years. They had much less of a "box" housing around them and were almost like CLEAR kiosks in terms of overall bulk. They did still have a passport and fingerprint scanner, I assume in case the photo doesn't work.
TWA884 and phltraveler like this.
gooselee is offline  
Old Jul 31, 18, 10:29 pm
  #9  
 
Join Date: Jul 2012
Location: Canada
Programs: BA Gold (OWE), Star Alliance Gold, Hilton Diamond
Posts: 2,154
Originally Posted by JamesBigglesworth View Post
Fab. So it won't work well for ~25% of the population because the camera angle will be off?

I wonder if they have done a good job on the search system. It will presumably match face against expected pax from incoming flight manifests, but I wonder if they took the extra step to link in extra passports? I regularly leave countries on a non-US passport and will, according to the US be arriving as that nationality, but then I use my US passport to actually enter the US itself. If they haven't linked the passports beforehand and it is searching off expected arrival manifests then I'm going to come up as a blank or a passport mismatch.

Which I guess means they just default back to scan passport and fingerprints as before.

Don't mind me. Thinking out loud here. I'll leave you all to it, shall I? I'll be over by the drinks trolley if anyone needs me.
itís even more confusing for me. I have both my UK and Canadian passport on file. Which is it going to use? As both are valid for entry.
reclusive46 is offline  
Old Dec 9, 18, 4:33 am
  #10  
 
Join Date: Aug 2007
Location: BNA
Programs: AA Gold, National Executive, IHG Gold
Posts: 730
Global Entry Kiosk procedure change?

I just came back from London into Miami yesterday and when I walked up to the GE Kiosk the first thing it had me do was take my picture. It then immediately spit out the receipt and I proceeded to the exit/agent.

I did not first insert my passport or scan my fingerprints, and it didnít ask me any questions at the kiosk.

Is this something new? Seems odd I wasnít asked any questions on the kiosk. Only thing the agent asked me was if I brought any food back or if I purchased anything abroad.

Markie likes this.
MSP_Monopoly is offline  
Old Dec 9, 18, 4:37 am
  #11  
Moderator: Hyatt Gold Passport & Star Alliance
 
Join Date: May 1998
Location: London, UK
Programs: UA-1K 3MM/AA-Ex Plat/HY- LT Globalist/BA-CCR/GGL/GfL
Posts: 10,784
Originally Posted by MSP_Monopoly View Post
I just came back from London into Miami yesterday and when I walked up to the GE Kiosk the first thing it had me do was take my picture. It then immediately spit out the receipt and I proceeded to the exit/agent.

I did not first insert my passport or scan my fingerprints, and it didnít ask me any questions at the kiosk.It a trial of

Is this something new? Seems odd I wasnít asked any questions on the kiosk. Only thing the agent asked me was if I brought any food back or if I purchased anything abroad.

Yes it's a trial of facial recognition - https://www.cbp.gov/newsroom/nationa...tional-airport
MSP_Monopoly likes this.
Markie is online now  
Old Dec 9, 18, 5:12 am
  #12  
 
Join Date: Aug 2017
Programs: AS MVPG, Hertz PC, Hilton Diamond, Marriott Platinum, Delta/United Gold
Posts: 3,219
They are available in Orlando as well.

I had no interaction with any CBP agent. Maybe because I had carry-on only with just a book bag.
Repooc17 is offline  
Old Dec 9, 18, 6:01 am
  #13  
A FlyerTalk Posting Legend
 
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 47,827
For all the whining about facial recognition, this is a good example of just how well it can work. Presuming that the technology holds up, once your data is in the system, you likely will not even have to walk up to a specific kiosk.
Often1 is offline  
Old Dec 9, 18, 9:24 am
  #14  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: VNY | BUR | LAX
Programs: AAdvantage | MileagePlus
Posts: 13,597
Moderator's Action

Hello @MSP_Monopoly,

I merged your question into the relevant thread.

TWA884
Travel Safety/Security co-moderator
MSP_Monopoly likes this.
TWA884 is offline  
Old Apr 10, 19, 7:34 am
  #15  
FlyerTalk Evangelist
 
Join Date: May 2002
Location: NC
Programs: AA Concierge Key/1MM, DL DM/2 MM, UA Gold,Hilton Diamond, IHG Plat, Marriott Titanium Elite lifetime
Posts: 10,103
It looks like Dulles has dropped Mobile Passport and the standard kiosks for this process. Is this facial recognition for everyone now? Will it be faster for those that dont have Global Entry? I dont understand why Mobile Passport would be phased out if not...it's like they don't want to expedite the process for those without GE otherwise.
SkyTeam777 is offline  

Thread Tools
Search this Thread
Search Engine: