Last edit by: TWA884
Enrollment on Arrival is a program operated by U.S. Customs and Border Protection (CBP) to allow Global Entry applicants who are conditionally approved to complete their interviews upon arrival into the United States or when using CBP Preclearance facilities. The Enrollment on Arrival program eliminates the need for a Global Entry applicant to schedule an interview at an enrollment center to complete the application process.
When landing in an international terminal follow the signage directing you to CBP officers who can complete your Global Entry interview during your admissibility inspection. If you require assistance for your Global Entry interview because of a disability, immediately inform the interviewing CBP officer of your need for a reasonable modification or auxiliary aid or service to participate in the interview. For your planning purposes, please understand that if you use EoA and are requesting a modification, aid, or service at that time and an effective modification, aid, or service is not readily available, the interview may be scheduled for a later date.
To complete the interview via EoA, you must be in possession of the following documents:
Enrollment on Arrival Locations
When landing in an international terminal follow the signage directing you to CBP officers who can complete your Global Entry interview during your admissibility inspection. If you require assistance for your Global Entry interview because of a disability, immediately inform the interviewing CBP officer of your need for a reasonable modification or auxiliary aid or service to participate in the interview. For your planning purposes, please understand that if you use EoA and are requesting a modification, aid, or service at that time and an effective modification, aid, or service is not readily available, the interview may be scheduled for a later date.
To complete the interview via EoA, you must be in possession of the following documents:
- A valid passport. If you travel using more than one passport, please bring them all to the interview so that the information can be added to your file.
- Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc. This is not required for minors.
- A permanent resident card (if applicable).
Enrollment on Arrival Locations
Global Entry Enrollment on Arrival
#153
Join Date: Aug 2012
Location: Dreamland
Posts: 927
Got an email out of the blue touting enrollment on arrival addressed to my son (have conditional approval, pending an interview we cant schedule, so maybe they sent out to all conditional approvals?) yesterday listing all the locations for EOA and how to do it (approach CBP officer, etc etc)... said nothing about the shutdown... but, as per my experience at BWI last week and some other reports, seems EOA not really available now.
#154
Join Date: Jun 2011
Location: Jersey City, NJ
Posts: 211
Got an email out of the blue touting enrollment on arrival addressed to my son (have conditional approval, pending an interview we cant schedule, so maybe they sent out to all conditional approvals?) yesterday listing all the locations for EOA and how to do it (approach CBP officer, etc etc)... said nothing about the shutdown... but, as per my experience at BWI last week and some other reports, seems EOA not really available now.
Of course, none of this would've happened if I had gotten an email warning about upcoming expiration!
#155
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
They send this out every two weeks to me. My stupidity to put off the interview and now I am paying for it with multiple upcoming international flights. Hoping to do the arrival interview at EWR next week, but not looking good.
Of course, none of this would've happened if I had gotten an email warning about upcoming expiration!
Of course, none of this would've happened if I had gotten an email warning about upcoming expiration!
Next time mark your calendar to renew at T-364.
#158
Join Date: May 2009
Location: South Park, CO
Programs: Tegridy Elite
Posts: 5,678
I see on the CBP page that at ORD, booth 58 is the place to go. I hate to ask a dumb question, but is there any signage or a marked lane for getting to that booth? Or did you have to ask someone to let you proceed to that specific booth for Interview on Arrival, while you were in the regular queue? I'm pretty familiar with T5 arrivals but in the past wasn't specifically looking for Interview on Arrival when passing through.
#159
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
I see on the CBP page that at ORD, booth 58 is the place to go. I hate to ask a dumb question, but is there any signage or a marked lane for getting to that booth? Or did you have to ask someone to let you proceed to that specific booth for Interview on Arrival, while you were in the regular queue? I'm pretty familiar with T5 arrivals but in the past wasn't specifically looking for Interview on Arrival when passing through.
FWIW, MPC receipts can be processed at ORD T5 even by non-MPC-designated booths. They will then hand you a MPC rectangular card to show at the customs exit — and those cards can be a minor issue — when they want receipts to exit the baggage area and customs.
In your kind of situation, I would set myself up for MPC use on the 55-58 booth area and then ask to do enrollment on arrival and see what they suggest. Note that the published hours for enrollment on arrival at ORD haven’t been all that great and that even MPC booth is often not staffed — but MPC still works even at times when enrollment on arrival didn’t.
#160
Join Date: Dec 2016
Location: South East England
Programs: BAEC, MileagePlus
Posts: 178
Greetings!
Does anyone know anything about Enrolment on Arrival at BWI? I will be flying from LHR there in 2 weeks and just wanted to know if there's a specific booth(s) or procedure I need to follow to get this one.
Thanks!
Does anyone know anything about Enrolment on Arrival at BWI? I will be flying from LHR there in 2 weeks and just wanted to know if there's a specific booth(s) or procedure I need to follow to get this one.
Thanks!
#161
Join Date: Feb 2019
Posts: 5
Just got conditional approval today after a long wait. I am currently in Sweden and will be returning through ORD on Friday at 6:10 PM. Will I be able to do the Enrollment on Arrival even though I land at 6:10 PM? Looking at the open on arrival locations site it appears that ORD has the following hours.
8:15 a.m. to 3:30 p.m. Monday - Friday
Enrollment on Arrival available at Booth 58 if returning from foreign.
Seems strange to me as I would think that most Foreign arrivals would be coming in later in the day and the hours seem a little weird.
Thanks for any incite or previous experience that anyone else can provide!
8:15 a.m. to 3:30 p.m. Monday - Friday
Enrollment on Arrival available at Booth 58 if returning from foreign.
Seems strange to me as I would think that most Foreign arrivals would be coming in later in the day and the hours seem a little weird.
Thanks for any incite or previous experience that anyone else can provide!
#162
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,634
From the Global Entry - processing timelines of initial applications thread:
Did Enrollment on Entry today at LAX. Process was quick and easy. My wife and I were the only two people in the dedicated Enrollment on Entry line. Took about 10 minutes to process both of us.
Pleasant surprise was that the CBP officer said that since both our birthdays had just passed, we have right at 6 years before expiration instead of 5.
Pleasant surprise was that the CBP officer said that since both our birthdays had just passed, we have right at 6 years before expiration instead of 5.
#163
FlyerTalk Evangelist
Join Date: Nov 2011
Location: Brighton. UK
Programs: BA Gold / VS /IHG Diamond & Ambassador
Posts: 14,196
check the BWI page on the EOA page on the CBP website for info on location and hours.
#164
Join Date: Dec 2016
Location: South East England
Programs: BAEC, MileagePlus
Posts: 178
Thanks but that's the first thing I've done. I was looking for more information like if there's a specific booth or room or if I should just go in and tell the CBP officer I want to go for EoA and he will redirect me accordingly.
#165
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,634