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-   -   Global Entry Enrollment Interview Availability (https://www.flyertalk.com/forum/trusted-travelers/1754370-global-entry-enrollment-interview-availability.html)

1KChinito Sep 24, 2020 3:54 pm


Originally Posted by TaxGalInCal (Post 32698705)
Mr. TGIC has his conditional approval for Global Entry, but can't get an appointment for SFO. He went through the TTP calendar link, located empty spots, but can't seem to secure an appointment. Does he need to log into his TTP account and go through there, or is there something he's missing? Any guidance would be appreciated.....


I wanna go cruising......Thanks!!!!!

TGIC

Yes, he needs to log in first.

TaxGalInCal Sep 24, 2020 4:57 pm

Thanks!
 
Mr TGIC is all set up with an October appointment. Thanks!


TGIC

lamscott Sep 27, 2020 9:29 am

So LAX is booked out 365 days from today. Lol. This is dumb.

ERtraveler Sep 28, 2020 9:42 pm


Originally Posted by lamscott (Post 32703945)
So LAX is booked out 365 days from today. Lol. This is dumb.

It could be that the entire 1 year window has not opened up. SFO opens a few months at a time. Keep checking.

Winnie1 Oct 27, 2020 6:46 am

hello, can anyone advise me : just got the mail of preliminary acceptance subject to interview last night (from an application on 27 December 2019 ;) . How long do I have to book the interview? No idea yet when I am travelling next to the US, possibly Easter 2020 - can I schedule for that far ahead?
thanks
W

Dread Pirate Jeff Oct 27, 2020 7:01 am


Originally Posted by Winnie1 (Post 32775852)
hello, can anyone advise me : just got the mail of preliminary acceptance subject to interview last night (from an application on 27 December 2019 ;) . How long do I have to book the interview? No idea yet when I am travelling next to the US, possibly Easter 2020 - can I schedule for that far ahead?
thanks
W

First, if you're next trip is Easter 2020, you've already missed the chance ;)

You can schedule as far ahead as their calendar allows (I don't recall, offhand, just how far that goes). But keep in mind that given everything expect to have some troubles. My colleague applied in January of this year and didn't get his interview until early this month because of COVID, his appt was cancelled and rescheduled three times in Austin before he was finally able to get in for the interview, finger printing, etc.

But the TSA website has a calendar, and you should be able to reserve any date the calendar shows as open for whichever office you are doing the interview. You may also want to contact them and actually speak to someone on the phone. They were doing "walk-in" interviews at one point, IIRC, if you were making an international connection, so there may be a chance at being a bit more loose there, but you'll really need to speak to them for details on how all that works.

Sorry I can't tell you more, my interview was a few years ago now, and my renewal was simply filling out a form on the website and paying the fee.

cheltzel Oct 27, 2020 7:59 am


Originally Posted by Winnie1 (Post 32775852)
hello, can anyone advise me : just got the mail of preliminary acceptance subject to interview last night (from an application on 27 December 2019 ;) . How long do I have to book the interview? No idea yet when I am travelling next to the US, possibly Easter 2020 - can I schedule for that far ahead?
thanks
W

If you are arriving in the US from Europe next spring, you should be eligible for Enrollment on Arrival. This allows you to complete your enrollment interview at the CBP location where you enter the US. Most major US international gateway cities have this. The link has all the locations and the hours. You will not be able to use GE when you arrive but you will have use of GE and TSA Precheck once you complete your interview and are approved.

Here is the thread on the Trusted Travelers forum that specifically discusses this and any related issues.

https://www.flyertalk.com/forum/trus...t-arrival.html

pinniped Oct 27, 2020 8:37 am

The emails I was getting all summer seemed to suggest they were trying to direct as many people as possible to interviewing on arrival. I was able to eventually get a local appointment, but my guess is that as long as you arrive at an airport doing interviews on arrival during a time they are open, you'd be able to do it.

No idea what wait times are like - my renewal process sitting with the officer to do fingerprints took less than 5 minutes. It *could* be a really quick thing, but I know it could be a concern if you're looking to make a connecting flight.

TWA884 Oct 27, 2020 11:44 am


Originally Posted by Winnie1 (Post 32775852)
hello, can anyone advise me : just got the mail of preliminary acceptance subject to interview last night (from an application on 27 December 2019 ;) . How long do I have to book the interview? No idea yet when I am travelling next to the US, possibly Easter 2020 - can I schedule for that far ahead?
thanks
W

Hello ​​​​​​Winnie1,

There is no deadline to schedule the interview, however, it must be completed within 545 days (18 months) from the date on which you received the conditional approval.

Please refer to the following thread for additional information:

Winnie1 Oct 28, 2020 5:03 am


Originally Posted by TWA884 (Post 32776571)
Hello ​​​​​​Winnie1,

There is no deadline to schedule the interview, however, it must be completed within 545 days (18 months) from the date on which you received the conditional approval.

Please refer to the following thread for additional information:

THANKS everyone, a variety of replies there, between no deadline and schedule on arrival. Much appreciate the suggestions and fast responses. take care
W

TWA884 Oct 28, 2020 12:04 pm


Originally Posted by Winnie1 (Post 32778323)
THANKS everyone, a variety of replies there, between no deadline and schedule on arrival. Much appreciate the suggestions and fast responses. take care
W

Please allow me to reiterate that the only deadline is to complete the interview, not to schedule it.

From the Trusted Traveler Programs Frequently Asked Questions:

If you applied to Global Entry you may complete your interview without scheduling an interview if you will be returning from an international flight at an Enrollment on Arrival airport. For a list of EoA locations see: https://www.cbp.gov/travel/trusted-t...llment-arrival

If you cannot complete your Global Entry application interview when arriving at an EoA, you can schedule an appointment at an enrollment center. Please review your online account for instructions on scheduling an interview.

avarnathan Nov 19, 2020 8:46 pm

Update on the status...
 

Originally Posted by avarnathan (Post 32825475)
Like so many others I have been waiting for CA close to 10 months. There are a few lucky ones who gets CA anywhere from 24 hrs to a week.
Still looking for an appointment in my hometown enrollment center.

The enrollment center in my hometown didn’t bring up any appointments so I called them. I was told they have stopped interviewing for 3 weeks and it will open on December 13th, and to check online after that date.

Hoping to have my interview before the holidays in December. I have no trips planned so it’s okay with me.

Will update once my interview is scheduled.

Jinxed_K Nov 23, 2020 1:40 pm

Seems like my local airport opens interview times in batches of one month about a month and a half ahead of time.. been checking every day and finally managed to get one that's in state rather than needing to cross state lines and being subject to Covid rules.

iamflyer Nov 23, 2020 11:57 pm

SFO recently opened up availability for the rest of the month and December

sierranevada Dec 7, 2020 4:57 pm

SFO GE Office open
 
Given the recent bay area shut down, as anyone been at SFO today and noticed if the GE office is actually open? My husband has an interview tomorrow and doesn't want to drive all the way there if they have closed it. Thanks

TWA884 Dec 7, 2020 5:15 pm

I have not heard that any Global Entry Enrollment Center in California has closed due to the current state COVID restrictions, however, you may wish to call that office just to be sure. 650-877-4006 (6:00 am - 12:00 am, seven days a week).

sierranevada Dec 8, 2020 10:56 am


Originally Posted by TWA884 (Post 32869689)
I have not heard that any Global Entry Enrollment Center in California has closed due to the current state COVID restrictions, however, you may wish to call that office just to be sure. 650-877-4006 (6:00 am - 12:00 am, seven days a week).

Thanks for the phone number. I called but just got a recorded message with the hours and the need for an appointment so hopefully hat means they are still open

redct Dec 9, 2020 7:36 pm

They're still operating normal hours, I just went.

codex57 Dec 23, 2020 3:35 pm

Edit: Nevermind. Office is open and there are appointments available over the holidays [@SFO]. The website to apply is funky and I need to apply first and get conditional approval (which may take a while) before I can schedule an appointment.

I'll have to decide if I should just forget it and renew PreCheck only as I rarely fly international (and only with kids in tow who won't have GE).

Lurker1999 Dec 29, 2020 7:07 pm

Boston apparently just opened up all of February for scheduling so if you're needing an appointment it's wide open.

lindros2 Dec 30, 2020 6:54 am

we actually got all of ours done in ATL airport, ironically, in 2020. My son's was a breeze; my daughter's interview was cancelled twice, but we rescheduled and got it done (before expiration, in fact).
I give FlyerTalk a *TON* of credit for (1) guidance, and (2) keeping me mentally stable.
You just have to keep checking around the beginning of the month (possibly also half-month/15th, but I didn't see openings then).

codex57 Dec 30, 2020 7:43 pm

Got Conditional Approval just now and made an appointment for later tonight [@SFO]. Hope everything goes smooth. DW can't remember what happened at her interview.

MichaelGE Jan 10, 2021 8:18 pm


Originally Posted by Lurker1999 (Post 32922554)
Boston apparently just opened up all of February for scheduling so if you're needing an appointment it's wide open.


BOS shows no appointments available

Apollosmom Jan 19, 2021 7:08 pm

IAD show middle of May 2021 available....RIC is still closed.

chatuchak Feb 1, 2021 11:57 am

Is PHL still shut down by Covid?

ccna101 Feb 26, 2021 8:22 am

FYI, selected centers (read-WW-west) had multiple next-day appointment slots available: I was able to calculate my arrival time and pick a time slot, being interviewed 2 days ago & within 1-2 hours : GE approval :D .

=> Do not get hang up on "walk-in approval" , consider -next day- and you get thru it .

Good luck , EV-

MSP_Monopoly Feb 28, 2021 5:59 am


Originally Posted by ccna101 (Post 33063309)

=> Do not get hang up on "walk-in approval" , consider -next day- and you get thru it .

What does this mean?

My conditional approval (1st time renewal) finally came through overnight but for some reason I have to go interview now. Ugh.

I was trying to check for appointments on my phone and it was only showing me a few enrollment centers and none of them were at airports. Not sure what’s going on. I’ll try later on a PC browser.

mnbp Feb 28, 2021 7:05 am


Originally Posted by MSP_Monopoly (Post 33067068)
I was trying to check for appointments on my phone and it was only showing me a few enrollment centers and none of them were at airports. Not sure what’s going on. I’ll try later on a PC browser.

Be sure and do NOT check the "Soonest available appt" box - that doesn't seem to work very well. Instead, pick a date from the calendar. When I select 3/1/2021, I see several airport locations across the country.

ccna101 Mar 1, 2021 1:41 pm


Originally Posted by MSP_Monopoly (Post 33067068)
What does this mean?

My conditional approval (1st time renewal) finally came through overnight but for some reason I have to go interview now. Ugh.

I was trying to check for appointments on my phone and it was only showing me a few enrollment centers and none of them were at airports. Not sure what’s going on. I’ll try later on a PC browser.

I can not comment on your -why- but what I am telling you: certain airports, I can see there is - nextday- slot available to schedule and pick from .

EV-

avarnathan Apr 13, 2021 9:16 pm

Phl global entry
 
PHL has opened for Global entry interviews this week. I was CA in Nov 2020. I had my interview today and am approved. It took 1 year and 4 months from start to finish.

luckydriver May 23, 2021 2:25 pm

phl shows half of june available then no more appts the rest of the year.why is this?

mnbp May 23, 2021 5:48 pm


Originally Posted by luckydriver (Post 33273208)
phl shows half of june available then no more appts the rest of the year.why is this?

Many interview locations load appointments one or two months at a time. Keep checking - they'll probably load July appointments any day now.

cdf2108 Jul 15, 2021 1:02 pm

Has anyone tried scheduling an interview in Massachussetts? There are no in person or remote appointments available in the next 5 years on the website. It's insane.

tstauck Jul 28, 2021 6:10 pm

SFO showing lots of availability in Oct and I just booked an appointment. Quick question, it says the location is in "international arrive level" - does anyone know how to get there? I'm just driving over, not flying anywhere.

TIA!
- Tom

TWA884 Jul 28, 2021 6:50 pm


Originally Posted by tstauck (Post 33446295)
SFO showing lots of availability in Oct and I just booked an appointment. Quick question, it says the location is in "international arrive level" - does anyone know how to get there? I'm just driving over, not flying anywhere.

According to the San Francisco International Airport website, it is located before security on the second level of the Arrivals Lobby of the International Terminal Main Hall. In the Global Entry Enrollment Centers Locations/Information thread, 1KChinito posted that it is "next to Currency Exchange booth."

bostontraveler Jul 29, 2021 7:24 am


Originally Posted by cdf2108 (Post 33410415)
Has anyone tried scheduling an interview in Massachussetts? There are no in person or remote appointments available in the next 5 years on the website. It's insane.

Same here. Nothing.

And nothing on Zoom either.

The annoying thing is that in my conditional approval letter it says that I could complete the process (they just wanted fingerprints for the umpteenth time) on arrival... but when I landed at Logan a few weeks ago they said they couldn't do it then because they were busy... (there was absolutely nobody in the terminal...go figure!).

TWA884 Jul 29, 2021 9:20 am


Originally Posted by bostontraveler (Post 33447554)
Same here. Nothing.

And nothing on Zoom either.

The annoying thing is that in my conditional approval letter it says that I could complete the process (they just wanted fingerprints for the umpteenth time) on arrival... but when I landed at Logan a few weeks ago they said they couldn't do it then because they were busy... (there was absolutely nobody in the terminal...go figure!).

You have two years from the date of the conditional approval to complete the enrollment interview. In the meantime, you will continue to receive Global Entry benefits.

Please refer to the following thread:
In the meantime, keep checking for interview slots. They do open up due to cancellations.

bostontraveler Jul 29, 2021 9:30 am


Originally Posted by TWA884 (Post 33447847)
You have two years from the date of the conditional approval to complete the enrollment interview. In the meantime, you will continue to receive Global Entry benefits.

Please refer to the following thread:
In the meantime, keep checking for interview slots. They do open up due to cancellations.

Thank you.

Yes, I saw that. My concern of course with Covid is not being able to travel to the US for a prolonged period of time, which is what happened over the past year and a half... but that's good news anyhow.

Thanks again.

tstauck Jul 29, 2021 10:34 am


Originally Posted by TWA884 (Post 33446398)
According to the San Francisco International Airport website, it is located before security on the second level of the Arrivals Lobby of the International Terminal Main Hall. In the Global Entry Enrollment Centers Locations/Information thread, 1KChinito posted that it is "next to Currency Exchange booth."

Thank you!

Majuki Jul 30, 2021 5:39 am


Originally Posted by tstauck (Post 33448064)
Thank you!

Park in Garage G and take the walkway to the terminal. The enrollment office will be on your right as you come into the terminal.


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