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-   -   Global Entry Enrollment Interview Availability (https://www.flyertalk.com/forum/trusted-travelers/1754370-global-entry-enrollment-interview-availability.html)

TWA884 Jul 20, 2018 10:17 am


Originally Posted by JAGorham (Post 29994546)
RIC has very spotty availability; I think it's listed as a seasonal facility. I managed to get a mid-August appointment (about 7 weeks out from approval), but when I looked later on for potential earlier dates, everything was filled up. IAD has some pretty quick availability right now, about a week out.

If you're willing to drive as far as IAD, the Washington, DC, Enrollment Center at the Ronald Reagan Building is within similar driving distance and the reported walk-in interview success rate there is 100% (check the wiki in this thread).

TWA884 Jul 22, 2018 2:14 pm

Moderator's Action
 
For indexing and future search purposes, recent posts discussing the hours of operation of a Global Entry Enrollment Center, which had nothing to do with appointment availability, were moved to the following thread:
TWA884
Travel Safety/Security co-moderator

JAGorham Jul 27, 2018 6:22 pm


Originally Posted by TWA884 (Post 29995009)
If you're willing to drive as far as IAD, the Washington, DC, Enrollment Center at the Ronald Reagan Building is within similar driving distance and the reported walk-in interview success rate there is 100% (check the wiki in this thread).

Thanks for the heads up. I went that route today, was in and out of the office in 35 minutes, with only 5 of that for the interview. Already received approval notice by the time I got home.

TWA884 Jul 27, 2018 6:56 pm


Originally Posted by JAGorham (Post 30020633)
Thanks for the heads up. I went that route today, was in and out of the office in 35 minutes, with only 5 of that for the interview. Already received approval notice by the time I got home.

Glad it worked out for you. Mind sharing what time you got there, in order that I can add that datapoint to the wiki in the Walk-In Interviews thread?

Thanks

JAGorham Jul 27, 2018 7:34 pm


Originally Posted by TWA884 (Post 30020678)
Glad it worked out for you. Mind sharing what time you got there, in order that I can add that datapoint to the wiki in the Walk-In Interviews thread?

Thanks

Yes. I got into the office at 11:10 and was out the door at 11:45.

It should be noted that when I got there, there was only one person ahead of me; by the time I left, there were 20 in there. Obviously, they took the appointments first as they showed up. I'd say more than half of the folks there were walk-ins.

And, just for grins, the hardest question I got in the interview was "who's going to start at quarterback at Alabama this year" -- I had on a Bama shirt, and the officer was an LSU alum.

szehui Aug 3, 2018 7:28 am

No GE interview appointments available at RIC - what's the scoop?
 
Hi all,
I'm in the process of applying for GE for myself and my family. We've all been conditionally approved, but when I go to try to schedule an interview at RIC they show no available appointments through June of 2019 (when we would need the GE for a family trip to HKG). I can't seem to find anything that would indicate that the RIC enrollment center is anything but normally operating. Does anyone here have any info? Should I just plan on making the trek up to the enrollment center at IAD?

1KChinito Aug 3, 2018 8:49 am


Originally Posted by szehui (Post 30043162)
Hi all,
I'm in the process of applying for GE for myself and my family. We've all been conditionally approved, but when I go to try to schedule an interview at RIC they show no available appointments through June of 2019 (when we would need the GE for a family trip to HKG). I can't seem to find anything that would indicate that the RIC enrollment center is anything but normally operating. Does anyone here have any info? Should I just plan on making the trek up to the enrollment center at IAD?

Richmond, Virginia Global Entry enrollment center has very limited hours; 9:00 a.m. to 3:00 p.m., Tuesday and Thursday. You can:
1. Check daily for cancellations during their office hours
2. Change enrollment center to Washington-Dulles International Airport as you mentioned
3. Do a walk in at Ronald Reagan building in D.C. at 1300 Pennsylvania Avenue, NW. Reported success rate is 100%.

Good luck. Please come back and update us.

TWA884 Aug 3, 2018 9:30 am


Originally Posted by szehui (Post 30043162)
Hi all,
I'm in the process of applying for GE for myself and my family. We've all been conditionally approved, but when I go to try to schedule an interview at RIC they show no available appointments through June of 2019 (when we would need the GE for a family trip to HKG). I can't seem to find anything that would indicate that the RIC enrollment center is anything but normally operating. Does anyone here have any info? Should I just plan on making the trek up to the enrollment center at IAD?

Hello [MENTION=718716]szehui[/MENTION],

I merged your question into the thread discussing GE interview appointments availability.

Take a look at [MENTION=285014]JAGorham[/MENTION]'s post from last month, it probably answers your question.

Originally Posted by JAGorham (Post 29994546)
RIC has very spotty availability; I think it's listed as a seasonal facility. I managed to get a mid-August appointment (about 7 weeks out from approval), but when I looked later on for potential earlier dates, everything was filled up. IAD has some pretty quick availability right now, about a week out.

I agree with [MENTION=22732]1KChinito[/MENTION]'s recommendations to check the availability at IAD or to drop by for a walk-in interview at Washington, DC, Enrollment Center at the Ronald Reagan Building, which is within a similar driving distance from RIC and where the reported walk-in interview success rate - including [MENTION=285014]JAGorham[/MENTION]'s - is 100% (check the wiki in this thread).

szehui Aug 3, 2018 9:32 am

Thanks - I see in this thread now that I'm not the only one with this experience. We have family in Northern VA anyways, so we'll just head up to IAD next time we're up that way.

1KChinito Aug 3, 2018 9:47 am


Originally Posted by szehui (Post 30043581)
Thanks - I see in this thread now that I'm not the only one with this experience. We have family in Northern VA anyways, so we'll just head up to IAD next time we're up that way.

Make sure you make an appointment at any enrollment center for any date 30 days from your conditional approval. Actual appointment date can be beyond the 30-day period. For example, scheduled appointment date can be several months from now, as long as you schedule it within 30 days of conditional approval date. Failing to schedule an interview within 30 days from date of conditional approval will result in being denied.

https://www.flyertalk.com/forum/showthread.php?t=1853374&referrerid=22732

szehui Aug 3, 2018 2:08 pm

Wow, I must have totally missed that somewhere along the lines. Thanks for the heads up, I'd be pretty miffed to lose $400 in GE application fees.

TWA884 Aug 6, 2018 5:39 pm

Moderator's Note: Topic Drift
 
Folks,

Please let's back on topic. That is appointments availability for Global Entry final approval interviews.

Please discuss the time limits to log onto the the TTP website and schedule an interview in the thread referenced above by [MENTION=22732]1KChinito[/MENTION].

For indexing and future search purposes, off-topic posts have been moved.

TWA884
Travel Safety/Security co-moderator

nrr Aug 9, 2018 5:14 am

I was curios to see what openings there were for JFK; the calendar shows EVERY* day for the next TWO months (even today) has openings.^ [When I renewed in 2014, there were only a few open dates.]
*Labor Day, Sept. 3, was blocked.

ithinkurdumb Aug 23, 2018 10:56 pm

Fairbanks interview availability in September
 
My partner was trying to schedule an interview in Fairbanks when we visit in September, but the system is showing nothing after August 31 (before that it's wide open). Does the enrollment center at FAI close after August? Or is it just that they haven't updated the availability yet?

TWA884 Aug 24, 2018 8:33 am


Originally Posted by ithinkurdumb (Post 30123254)
My partner was trying to schedule an interview in Fairbanks when we visit in September, but the system is showing nothing after August 31 (before that it's wide open). Does the enrollment center at FAI close after August? Or is it just that they haven't updated the availability yet?

It may not be open year round. Have you tried calling them? (907) 474-0307

1KChinito Aug 24, 2018 9:15 am


Originally Posted by ithinkurdumb (Post 30123254)
My partner was trying to schedule an interview in Fairbanks when we visit in September, but the system is showing nothing after August 31 (before that it's wide open). Does the enrollment center at FAI close after August? Or is it just that they haven't updated the availability yet?

According to U.S. Customs and Border Protection website, Anchorage is the only enrollment center in Alaska.

https://www.cbp.gov/travel/trusted-t...centers/alaska

Anchorage Ted Stevens International Airport (ANC)
Address:4600 Postmark Drive
RM NA 207
Anchorage, AK 99502
Hours of Operation:8:30 a.m. - 3:30 p.m., Monday - Friday
Contact Information: (907) 271-6309 ext. 4

TWA884 Aug 24, 2018 9:32 am


Originally Posted by 1KChinito (Post 30124776)
According to U.S. Customs and Border Protection website, Anchorage is the only enrollment center in Alaska.

The Fairbanks Enrollment Center, 6450 Airport Way, Suite 13, Fairbanks, ALASKA 99709, does show up in the TTP website's appointment scheduler.

1KChinito Aug 24, 2018 9:48 am


Originally Posted by TWA884 (Post 30124863)
The Fairbanks Enrollment Center, 6450 Airport Way, Suite 13, Fairbanks, ALASKA 99709, does show up in the TTP website's appointment scheduler.

Thanks. I wonder why it is not listed in https://www.cbp.gov/travel/trusted-t...centers/alaska?

ithinkurdumb Aug 25, 2018 12:50 am

[MENTION=246180]TWA884[/MENTION] and [MENTION=22732]1KChinito[/MENTION], thank you for your replies. I noticed that ANC was listed as the only option for AK, but FAI does show up in the scheduler and is wide open. I will try calling them Monday.

Update: sent an email to the address listed on the CBP website. Now seeing availability in FAI for the rest of the year.

BBSHOPSINGER Oct 23, 2018 8:16 am

I'm getting very frustrated trying to get an appointment for my wife and me after finally getting conditional approval. Online, the Denver site (the only one remotely close to home) shows " " No appointments available for this location" . I tried calling, but all you get is a recording. I emailed my concern, but I just get back canned responses saying that if I can't get an apporintment in the desired time frame to try to call the EC. It's a never-ending circle.

1KChinito Oct 23, 2018 8:33 am


Originally Posted by BBSHOPSINGER (Post 30346523)
I'm getting very frustrated trying to get an appointment for my wife and me after finally getting conditional approval. Online, the Denver site (the only one remotely close to home) shows " " No appointments available for this location" . I tried calling, but all you get is a recording. I emailed my concern, but I just get back canned responses saying that if I can't get an apporintment in the desired time frame to try to call the EC. It's a never-ending circle.

Have you tried cancellations while Denver enrollment center is open yet? It pays to try repeatedly throughout the day, especially when that office is open. They are open 10:00 a.m. to 6:00 p.m., Monday - Friday (Closed Federal Holidays)

zitsky Oct 23, 2018 8:51 am

I drove from Raleigh to Charlotte. Maybe you could plan a vacation somewhere and do your interview there?

GUWonder Oct 23, 2018 1:02 pm


Originally Posted by BBSHOPSINGER (Post 30346523)
I'm getting very frustrated trying to get an appointment for my wife and me after finally getting conditional approval. Online, the Denver site (the only one remotely close to home) shows " " No appointments available for this location" . I tried calling, but all you get is a recording. I emailed my concern, but I just get back canned responses saying that if I can't get an apporintment in the desired time frame to try to call the EC. It's a never-ending circle.

Enrollment on arrival at an applicable port of entry at the applicable time is what I would suggest looking at if booking a convenient appointment time and place doesn’t work out. Routing back to the US with enrollment on arrival in mind is something I’ve seen done. DEN should be a pretty good place for doing enrollment on arrival (from a non-US/non-CBP preclearance airport) since its hours are very good.

TWA884 Oct 23, 2018 1:09 pm


BBSHOPSINGER Oct 23, 2018 4:27 pm


Originally Posted by 1KChinito (Post 30346578)
Have you tried cancellations while Denver enrollment center is open yet? It pays to try repeatedly throughout the day, especially when that office is open. They are open 10:00 a.m. to 6:00 p.m., Monday - Friday (Closed Federal Holidays)

Well, since I'm not traveling internationally before wanting the interview, the interview upon arrival was a no-go. I did get on again today, and found a single cancellation in January. After scheduling that, I got on with my wife, and at that time they seem to have released a bunch more interview times. I changed mine to match hers. They're not until March, but at least we were able to get them! Thanks all for the suggestions.

TWA884 Dec 15, 2018 8:59 am

From the Global Entry - processing timelines of initial applications thread:


Originally Posted by Akck (Post 30537500)


I scheduled interviews in Houston for February, mainly because February interviews weren’t available in Seattle at the time. I checked today and the Seattle interview schedule had opened up. So, we’re now scheduled in Seattle, just before our flight to Houston. We’re happy about it because the Houston interviews would’ve required a special 2+ hour round trip and now we just need to leave for the Seattle airport a half hour early.


RedElmo Jan 15, 2019 12:34 am

There seems to be a wide range of open interviews slots. Are those real or is it just empty because of the government shutdown?

Anyone try scheduling an interview recently?

alphaod Jan 15, 2019 2:52 pm


Originally Posted by RedElmo (Post 30656129)
There seems to be a wide range of open interviews slots. Are those real or is it just empty because of the government shutdown?

Anyone try scheduling an interview recently?

There are slots available because everyone's appointments got cancelled due to the ongoing budget shutdown.

They don't even let you update documents let alone enrollment interviews. Even the "on arrival" interview and document update is not available.

RedElmo Jan 15, 2019 3:50 pm


Originally Posted by alphaod (Post 30658837)
There are slots available because everyone's appointments got cancelled due to the ongoing budget shutdown.

They don't even let you update documents let alone enrollment interviews. Even the "on arrival" interview and document update is not available.

I was able to schedule an interview for Feb 1st at LAX

Well see what happens when it gets closer to Feb 1

1KChinito Feb 28, 2019 2:08 pm

https://www.flyertalk.com/forum/30832701-post5799.html

For those in the South Bay, Global Entry will be at the Santa Clara Travel Show on March 23/24 at the Santa Clara Convention Center. Free entry and open interview slots too!

RedElmo Feb 28, 2019 3:43 pm


Originally Posted by 1KChinito (Post 30832763)
https://www.flyertalk.com/forum/30832701-post5799.html

For those in the South Bay, Global Entry will be at the Santa Clara Travel Show on March 23/24 at the Santa Clara Convention Center. Free entry and open interview slots too!

What South Bay? South Bay Torrance?

sggolf Feb 28, 2019 3:45 pm

Sorry, San Jose area, Silicon Valley... Even though it states San Francisco, its really in Santa Clara.

Here's the link that discusses this:
https://travelshows.com/shows/san-fr...tance-program/

Global Entry:
There are 21 slots on Sat, 3/23 from 12-445p and on 31 slots on Sun, 11am-330pm in 15 min interview increments.

Passport Acceptance: (you can apply for a passport at the show too)

Safe travels!

jp-mco Mar 9, 2019 1:18 am

Do certain centers not allow an interview to be booked more than 3 months ahead? For example, at Orlando and Tampa there are no appointments available to be booked after the end of May 2019. I’ve looked everywhere online and can’t find information about this.

1KChinito Mar 9, 2019 9:19 am


Originally Posted by jonjparr (Post 30864965)
Do certain centers not allow an interview to be booked more than 3 months ahead? For example, at Orlando and Tampa there are no appointments available to be booked after the end of May 2019. I’ve looked everywhere online and can’t find information about this.

Centers usually publish availability three months in advance. If you are looking for something beyond current availability, just wait until end of this month or beginning of April. Most people seek soonest availability. If this is your initial Global Entry application and your birthday is coming up soon, schedule your interview a day after your birthday. You shall receive a bonus of 364 days.

jp-mco Mar 9, 2019 9:36 am


Originally Posted by 1KChinito (Post 30866091)
Centers usually publish availability three months in advance. If you are looking for something beyond current availability, just wait until end of this month or beginning of April. Most people seek soonest availability. If this is your initial Global Entry application and your birthday is coming up soon, schedule your interview a day after your birthday. You shall receive a bonus of 364 days.

Thank you very much for your response - I really appreciate it. Our aim at the moment is to complete Enrollment on Arrival when we arrive in Atlanta (we are UK citizens) but our flight arrives at 20:10 and apparently EoA only goes until 21:00. We are going to be in the USA for a month on vacation so will also have an interview scheduled as a backup in case we can’t complete EoA at Atlanta. Fingers crossed our conditional approval comes through in time - we travel at the end of July.

1KChinito Mar 9, 2019 10:20 am


Originally Posted by jonjparr (Post 30866137)


Thank you very much for your response - I really appreciate it. Our aim at the moment is to complete Enrollment on Arrival when we arrive in Atlanta (we are UK citizens) but our flight arrives at 20:10 and apparently EoA only goes until 21:00. We are going to be in the USA for a month on vacation so will also have an interview scheduled as a backup in case we can’t complete EoA at Atlanta. Fingers crossed our conditional approval comes through in time - we travel at the end of July.

You are welcome. You can also try your luck at certain enrollment centers https://www.flyertalk.com/forum/show...ferrerid=22732
without an appointment if Enrollment on Arrival is not available at ATL when you arrive.

Wish you good luck.

theboss7593 May 2, 2019 1:35 pm

FWIW: Availability at JFK AND EWR is WIDE OPEN.

I remember when I applied 4 years ago that I had to wait a month to get a spot. My GF applied this week and basically she can pick any date/time as soon as today if she really wanted...

Sicariis Jun 6, 2019 1:01 pm

BOS is running out of interview slots. Only a couple of days left in August. They have yet to open up September.

mcarney64 Jun 10, 2019 9:08 am

After constantly checking, a spot opened up in Charlotte (yay!) - how do I continually check to see if other spots open up? Do I click on the 'reschedule' button and just look - I don't want to lose my spot, but just want to check to see if other spots become available. TIA

Sicariis Jun 10, 2019 5:35 pm


Originally Posted by mcarney64 (Post 31188317)
After constantly checking, a spot opened up in Charlotte (yay!) - how do I continually check to see if other spots open up? Do I click on the 'reschedule' button and just look - I don't want to lose my spot, but just want to check to see if other spots become available. TIA

Yes clicking reschedule, lets you view locations and availability without making any immediate changes to your existing reservation.


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