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-   -   Global Entry Enrollment Interview Availability (https://www.flyertalk.com/forum/trusted-travelers/1754370-global-entry-enrollment-interview-availability.html)

ORD_FF_Wananbe Dec 8, 2022 9:55 am

For anyone in Chicago, a bunch of appointments are now open beginning at the end of December through February at the Field Office in South Loop!

atradef Dec 9, 2022 12:10 pm

There is some Dec availability for those of you in Austin (AUS) as of this morning

A319 V2500 Dec 15, 2022 12:25 pm

Washington DC has 36 available slots this Saturday December 17th

https://cimg3.ibsrv.net/gimg/www.fly...bd96dff9c0.pnghttps://cimg1.ibsrv.net/gimg/www.fly...ce656b595e.png

nanp Dec 30, 2022 3:00 pm

In east Tennessee, a number of interview slots have opened up for next week. Tri-Cities airport(Blountville).
Slots are all taken, they went fast.

TWA884 Feb 4, 2023 10:59 pm

Posted on Facebook by a friend:

https://cimg7.ibsrv.net/gimg/www.fly...5f8713b1ba.jpg

SPN Lifer Feb 4, 2023 11:39 pm

Not seeing it in the Google Play Store.

TWA884 Feb 4, 2023 11:49 pm


Originally Posted by SPN Lifer (Post 34986325)
Not seeing it in the Google Play Store.

It would appear as if this is an iOS exclusive app. :(

https://cimg3.ibsrv.net/gimg/www.fly...d550b800a8.jpg

seawolf Feb 26, 2023 3:41 pm

Try checking morning of the first Monday of every month.

https://www.cbp.gov/newsroom/nationa...nts-each-month


In an effort to better serve the traveling public and improve transparency, U.S. Customs and Border Protection’s (CBP) Trusted Traveler Programs (TTP) will release interview appointment slots for enrollment centers on the first Monday of every month by 9 a.m. local time.

iahphx Feb 27, 2023 7:54 am

This interview thing is absurd as there are no interviews. This is disgraceful government mismanagement. Is there a good summary somewhere about how to get an "interview upon arrival"? I have a few international trips booked for the next few months and that seems like the easiest approach (assuming that approach actually works). I'd also be willing to stop in at Customs before my domestic flight and just ask for an on-the-spot interview is there's a plausible chance that would work. This is just for a renewal.

KARFA Feb 27, 2023 8:46 am

For renewal you can do an interview online using zoom, so I really don’t know what you are ranting about.

iahphx Feb 27, 2023 8:48 pm


Originally Posted by KARFA (Post 35045945)
For renewal you can do an interview online using zoom, so I really don’t know what you are ranting about.

Are there interviews for zoom now? When I looked 3 days ago, there were zero interviews available. There were nearly zero in-person interviews as well, except a few on the Mexican border. Is there some alternative place to look specifically for some sort of "renewal" interview -- not what shows when you click "schedule your interview" on their website?

TWA884 Feb 27, 2023 9:18 pm


Originally Posted by iahphx (Post 35045786)
Is there a good summary somewhere about how to get an "interview upon arrival"?

We have a thread on this topic:

KARFA Feb 28, 2023 2:03 am


Originally Posted by iahphx (Post 35047768)
Are there interviews for zoom now? When I looked 3 days ago, there were zero interviews available. There were nearly zero in-person interviews as well, except a few on the Mexican border. Is there some alternative place to look specifically for some sort of "renewal" interview -- not what shows when you click "schedule your interview" on their website?

Yes, keep checking.

iahphx Feb 28, 2023 5:55 am


Originally Posted by TWA884 (Post 35047842)
We have a thread on this topic:

Thanks. It's absolutely bizarre to me that the Feds have managed to turn the Global Entry interview (which, from prior experience, isn't generally an interview at all) into a time-wasting game where you have to "win" Global Entry.

KARFA Feb 28, 2023 6:01 am

For renewal most people do not need an interview. If you have been selected for an interview it is typically because something in your renewal application has triggered it - usually on of the countries you have listed in your travel history over the last 5 years. I suspect in my case it was the inclusion of Cuba that promoted an interview.

There is no winning involved, and the interview is usually pretty straight foreword part of the renewal process. If you find this all too much trouble, just let GE lapse and go back to using the normal lines.

seawolf Feb 28, 2023 6:47 am


Originally Posted by iahphx (Post 35048497)
Thanks. It's absolutely bizarre to me that the Feds have managed to turn the Global Entry interview (which, from prior experience, isn't generally an interview at all) into a time-wasting game where you have to "win" Global Entry.

As you are doing a renewal, you keep your GE benefits include Pre past your expiration later this year. Just do an interview on arrival.

iahphx Feb 28, 2023 10:06 am


Originally Posted by seawolf (Post 35048609)
As you are doing a renewal, you keep your GE benefits include Pre past your expiration later this year. Just do an interview on arrival.

Yeah, I'm certainly going to try that. But given this Kafkaesque system, I suspect there will be some inexplicable reason why the Customs folks couldn't possibly interview me upon my arrival. :)


Originally Posted by KARFA (Post 35048505)
For renewal most people do not need an interview. If you have been selected for an interview it is typically because something in your renewal application has triggered it - usually on of the countries you have listed in your travel history over the last 5 years. I suspect in my case it was the inclusion of Cuba that promoted an interview.

There is no winning involved, and the interview is usually pretty straight foreword part of the renewal process. If you find this all too much trouble, just let GE lapse and go back to using the normal lines.

You give them too much credit. Five years ago, my wife and I needed renewals and had the EXACT same travel history. I needed an interview, she didn't. This time, we both need interviews.

I do suspect it's possible that, if you visited a lot of countries, and some of them sound sketchy (maybe China?) you're more likely to be required to have an interview. Although my wife visited such countries 5 years ago. Much of the selection may be random, like at TSA checkpoints.

KARFA Feb 28, 2023 10:25 am


Originally Posted by iahphx (Post 35049237)
Yeah, I'm certainly going to try that. But given this Kafkaesque system, I suspect there will be some inexplicable reason why the Customs folks couldn't possibly interview me upon my arrival. :)

I think Kafka would think paying a fee, filing in a form, and doing a short interview, wouldn’t be worthy of his name.

I appreciate we all need a rant every so often, but you really are trying to make a mountain out of a molehill. As I noted if this is all to arduous for you, just let it lapse and at least you won’t have anything to moan about ;)

beachmouse Feb 28, 2023 12:56 pm

The free market solution for the interview problem would be to reduce demand by pricing GE at a significantly higher level than PreCheck. The $15 difference between the two programs pushes a bunch of folks to get GE ‘just in case’.

In the mean time, Mobile Alabama has a bunch of open appointment slots for July. Since they only do interviews on three dats a week, it’s essentially wide open.

iahphx Feb 28, 2023 2:51 pm


Originally Posted by beachmouse (Post 35049788)
The free market solution for the interview problem would be to reduce demand by pricing GE at a significantly higher level than PreCheck. The $15 difference between the two programs pushes a bunch of folks to get GE ‘just in case’.

In the mean time, Mobile Alabama has a bunch of open appointment slots for July. Since they only do interviews on three dats a week, it’s essentially wide open.

I suppose, but $100 for a nenewal seems like plenty of money to run this system rationally. First, the whole interview thing is mostly theater. I guess my first interview was sort of an interview, I at least got asked a couple questions. No interview was done when I showed up -- after great effort -- at my renewal "interview" 5 years ago. Obviously, if resources are limited, you should not require optional interviews where your backround check is telling you that person doesn't REALLY need to be interviewed.

BTW, speaking of limited resouces, in my recent experiences passing through US Customs it's seemed like they have become significantly less thorough in screening people for stuff than they used to be. Going through Global Entry basically involved no screening at all. There may be good reasons for this -- they may know from their database what their real concerns are -- but if that's true, I don't understand why this interview scheduling nonsense is still going on.

beachmouse Feb 28, 2023 3:42 pm


Originally Posted by iahphx (Post 35050122)
I suppose, but $100 for a nenewal seems like plenty of money to run this system rationally. First, the whole interview thing is mostly theater. I guess my first interview was sort of an interview, I at least got asked a couple questions. No interview was done when I showed up -- after great effort -- at my renewal "interview" 5 years ago. Obviously, if resources are limited, you should not require optional interviews where your backround check is telling you that person doesn't REALLY need to be interviewed.
.

At this point, it comes down to just getting fingerprints for 95%+ of GE applicants at initial enrollment. Which could be done at any IdentoGo outpost that already handles. TSA PreCheck enrollment. Revise the rules so that the 95% can indeed just go the IdentoGo route, send the 5% with questions to a ‘proper’ CBP screening point and it would get a lot less backlogged.

In the mean time, there seems to be plenty of interviews available in March in Fairbanks, Alaska if that would help anyone.

TWA884 Mar 1, 2023 9:47 am

Moderator's Note - Topic Drift
 
Folks, this is a practical advice forum. Please get back on topic, that is availability of appointments for Global Entry enrollment interviews.

Commentary, opinions and rants about the interview process and/or experiences going through CBP inspections belong in the TS/S Policy Debate forum.

Future off-topic posts will be summarily deleted without further notice.

Thank you for your anticipated co-operation,

TWA884
Travel Safety/Security co-moderator

scottpat78 Mar 13, 2023 6:53 pm

Thanks all for the replies. I can see that there are interviews available at MIA for my arrival date, and there are 3+ time slots available all day. When I select the date I want, every time slot appears but I can't select any time slot to proceed with the booking - anyone have any clues as to why it is sticking at this point? I am putting in 3 interviews required and most time slots on the day have 4 interviews available, but I can't select any of them. Screenshot is for 5PM that day but the box isn't selectable.


https://cimg6.ibsrv.net/gimg/www.fly...071a332519.png

scottpat78 Mar 16, 2023 9:04 pm

I figured out my booking issue - I had to log into the account first then book the interview one at a time. Now have 3 interviews booked as backup incase we can’t do EOA at MIA.

Cazz132 Mar 21, 2023 4:46 pm

Didn't realize we had a availability thread on this. My wife and I used ttptracker.com to get an appointment before our mini vacation. It's a site that helps you with finding global entry interviews/appointments. I believe it also works for other travel programs like nexus. There's a free option that makes noises when an appointment is found but you have to sit around the computer. We used the SMS one and it's cheaper than the other ones in the market like appointmentscanner. Thought I'd share this with others struggling to find appointments it's a pretty valuable tool.

GlasgowBlue Jun 2, 2023 6:58 am

Not sure if this is the correct place for his post, so apologies if it isn’t.

Just a heads up for those looking for an in person interview at SEA. For a while it’s been a case of all appointments being fully booked until the end of Sept this year with no availability planned in after that.

A day or two ago a raft of new appointment slots were released for June and July. As well as being a positive in itself, it appears to having the effect of causing some random availability to begin appearing in August and September, I’m assuming being freed up as people reschedule appointments into the newly released earlier availability.

drewbie Jun 4, 2023 11:51 am

Thanks for using my app!
 
Hey y'all!

I found that y'all were using my app (The vercel app in this thread) and I wanted to say thank you! I recently added two new features to the app based off this thread.
  1. If there are no appointments for your selected airport, we will re-check every 30 seconds until we find an appointment.
  2. If we find an appointment, a "bell" notification sound will play.
If y'all have any other suggestions, please let me know! Happy to help.

Sweetone Jun 30, 2023 3:48 pm

Hope I've got the right thread. Just got done setting up my husband's interview at DFW for Sept. 5. Lots of openings in September right now. I think they just released the new appointments that usually happen on the first Monday. Good luck.

galego Aug 19, 2023 1:06 pm

Anyone happen to know how far ahead Global Entry interview appointments appear for IAD / Dulles?

I'm plotting a long layover at IAD in October. Would love to finally get my global entry interview done. CBP site currently states "Appointments full thru:September 29, 2023". Works for me, I'd love an appointment after that :). But I see no option.

If nothing appears I'll try interview on arrival again. But would prefer an actual appointment as my last 2 attempts on arrival at PHL and ATL were not successful. Sounds like someone further ^up the thread was successful on arrival at least

jbandy10 Oct 8, 2023 7:35 pm

Getting my parents an interview has proved impossible. I signed up for Appointment scanner and unfortunately, the stupid Trusted Traveler website forces them to do the whole text message dual authentication thing every time they login. It doesn't matter if they click "remember this browser next time." The website always sees them as a new user and always makes them both do the passcode. There are no appointments anywhere near them. They are basically screwed.

TWA884 Oct 8, 2023 9:54 pm


Originally Posted by jbandy10 (Post 35648172)
... unfortunately, the stupid Trusted Traveler website forces them to do the whole text message dual authentication thing every time they login. It doesn't matter if they click "remember this browser next time." The website always sees them as a new user and always makes them both do the passcode.

Are they running any content filtering extensions or ad blocking on their browser? Disable those.

As for lack of appointments, just keep checking, there are cancellations and new appointments opening. If all that fails, there is always Enrollment on Arrival.

jbandy10 Oct 9, 2023 6:36 am


Originally Posted by TWA884 (Post 35648364)
Are they running any content filtering extensions or ad blocking on their browser? Disable those.

As for lack of appointments, just keep checking, there are cancellations and new appointments opening. If all that fails, there is always Enrollment on Arrival.

doesn't matter what browser or where I'm located. Same thing every time. It's baffling and annoying.

dealOCD Apr 29, 2024 10:10 am

UPDATE: Kept clicking and suddenly 1 apt showed up 4 days from now and got it. Seems strange theres not any calendar showing still though.

Is something wrong with the https://ttp.cbp.dhs.gov/schedulerui. scheduling site?

Ive successfully navigated it on 2 separate occasions for myself and my daughter. I am trying to help adult daughter get an apt in Atlanta. I know the routine usually just get any apt that is available and look for sooner apts. both times before I have been successful quickly. I dont recall seeing this before. For example, Atlanta, GA indicates Appts full through May 12. but doesnt give option to choose anything after. LAX states apts full through May 3 which is just this week but doesnt give any options to choose anything even if its after. In the past (did this successfully with other child 2 weeks ago) and it provided dates far out if not available.

Thoughts? is this a sudden change in 2 weeks since we last applied?

dhammer53 Aug 18, 2024 9:23 am

Global Entry - JFK has immediate openings as of...
 
My daughter finally signed up for Global Entry on Friday. She would have preferred going downtown NYC for her interview, but JFK has immediate openings this week. YMMV.

If you don't have GE, today would be a good day to get it. FYI, the rates are going up.

dh

TWA884 Dec 13, 2024 8:47 pm

Thanks to bc25

https://cimg0.ibsrv.net/gimg/www.fly...3588ed17f2.jpg

Worldtravelerr Mar 31, 2025 11:17 am

Thanks for the replies
 
I read that new appointment slots are released the first Monday of each month. Does anybody know how far in advance are slots available for booking?


zippy the pinhead Aug 7, 2025 10:02 am

Maybe I'm delusional but for some reason the appointments seem hard to come by. LAX isn't even listed. Is it still the same as it ever was, schedule waaaaaay out and then log in repeatedly to look for something sooner/more convenient/etc? Or are these walk-up when you are attempting EoD and/or EoA?


https://cimg7.ibsrv.net/gimg/www.fly...2c451496d3.png

TWA884 Aug 7, 2025 10:41 am


Originally Posted by zippy the pinhead (Post 37249184)
Maybe I'm delusional but for some reason the appointments seem hard to come by. LAX isn't even listed

The Global Entry Enrollment Center in Los Angeles is not at the airport. It is at 11099 S. La Cienega Blvd., Suite #155, Los Angeles, CA 90045, near the 405 Freeway, approx 2.5 miles from LAX.

zippy the pinhead Aug 7, 2025 2:19 pm

I think my information is out of date. I was operating under the assumption that GE on departure/arrival interviews also require an appointment. And they do list LAX as a location where EoD/EoA can be done, and at one time they did have appointments at LAX.

So am I correct to understand here that a possible approach would be, schedule an appointment OR don't schedule one and see if EoD and/or EoA is feasible, and if not, schedule one?

TWA884 Aug 7, 2025 2:39 pm


Originally Posted by zippy the pinhead (Post 37249719)
I think my information is out of date. I was operating under the assumption that GE on departure/arrival interviews also require an appointment. And they do list LAX as a location where EoD/EoA can be done, and at one time they did have appointments at LAX.

So am I correct to understand here that a possible approach would be, schedule an appointment OR don't schedule one and see if EoD and/or EoA is feasible, and if not, schedule one?

Several points:For indexing and future search purposes, please continue any discussion of Enrollment on Arrival in the relevant thread.


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